Benjamin Franklin Plumbing

★☆☆☆☆

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There is three problems with Benjamin Frankin:

(1) When I was told the estimation is free, it is just kind of cheating. When the estimation is done, I was told that I either use the service, or I have to pay $108 "diagnostic" fee, which is not covered by the "free estimation". In my case, no ceiling or wall is opened. Only the small panel of jacuzzi tub is opened with srew driver.

(2) looking through the Jacuzzi panel opening, one leakage source is identified. When asked whether the all leakage problem is covered in the warranty. I was told it only covers the one they fixed. I am not sure whether this is the common practice.

(3) The third one, as mentioned by some other reviewer, one of my colleague told me price I paid way expensive.

Jun

0
★☆☆☆☆

There is three problems with Benjamin Frankin:

(1) When I was told the estimation is free, it is just kind of cheating. When the estimation is done, I was told that I either use the service, or I have to pay $108 "diagnostic" fee, which is not covered by the "free estimation". In my case, no ceiling or wall is opened. Only the small panel of jacuzzi tub is opened with srew driver.

(2) looking through the Jacuzzi panel opening, one leakage source is identified. When asked whether the all leakage problem is covered in the warranty. I was told it only covers the one they fixed. I am not sure whether this is the common practice.

(3) The third one, as mentioned by some other reviewer, one of my colleague told me price I paid way expensive.

Jun

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