Pr Plumbing Heating & Air Cond

★★★☆☆
  • 4296 E Ashlan Ave

    Fresno, CA 93726

    Cross street: Proud to serve the FRESNO area.

    Map & Directions
  • 559-244-0440

Home Construction & Remodeling

Home Construction & Remodeling
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3.4 15
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If you are ready the reviews please call at the dates, there were only 3 last year and out the 3 1 was bad. As the owner of the company I was never called with any problems. I was never given a chance to fix any problems. So how can you write a bad review and not call the owner. We are a good company that helps a lot of people. You can call the owner any time.

5
★★★★★

If you are ready the reviews please call at the dates, there were only 3 last year and out the 3 1 was bad. As the owner of the company I was never called with any problems. I was never given a chance to fix any problems. So how can you write a bad review and not call the owner. We are a good company that helps a lot of people. You can call the owner any time.

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After returning from my Mother's viewing at the Mortuary, I came home to find my A/C not cooling. I panicked because the next day there would be over 100 people coming to my house after the burial services. I left a message with PR plumbing that night. Not only did they call me early the next morning, they sent a technician to my house in the morning. As I left for the church, the tech assured me that he would repair the unit and have the house cool by noon. When I returned at 12:30, the house was cool, no mess,and I did not get a chance to thank him. Thanks to all at PR Plumbing. They put the PEOPLE back in SERVICE.

5
★★★★★

After returning from my Mother's viewing at the Mortuary, I came home to find my A/C not cooling. I panicked because the next day there would be over 100 people coming to my house after the burial services. I left a message with PR plumbing that night. Not only did they call me early the next morning, they sent a technician to my house in the morning. As I left for the church, the tech assured me that he would repair the unit and have the house cool by noon. When I returned at 12:30, the house was cool, no mess,and I did not get a chance to thank him. Thanks to all at PR Plumbing. They put the PEOPLE back in SERVICE.

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After reading these reviews also, I was a little worried. The technician came out when another company Ace did not do the job correctly. The technician Danny, was very helpful, considerate and did the job RIGHT. He even made a follow up call to assure if there were any problems to call. I will recommend PR 100%.

5
★★★★★

After reading these reviews also, I was a little worried. The technician came out when another company Ace did not do the job correctly. The technician Danny, was very helpful, considerate and did the job RIGHT. He even made a follow up call to assure if there were any problems to call. I will recommend PR 100%.

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We had a very unsatisfactory experience with PR Plumbing. They sent a plumber out for a faucet leak. He said it was probably an O ring that needed replacement but would require a special order. That visit cost $90.00 and the faucets were turned off to prevent further leaks. Weeks went by and no followup. When we called PR, they said they would send someone out the next day. That never happened. No followup from PR. Finally we called another plumber who came out, replaced the O ring with stock in his truck for $85.00. So we paid PR $90 for weeks of no repair and no followup and no customer service and another
$85.00 for same day service and fix the problem.

1
★☆☆☆☆

We had a very unsatisfactory experience with PR Plumbing. They sent a plumber out for a faucet leak. He said it was probably an O ring that needed replacement but would require a special order. That visit cost $90.00 and the faucets were turned off to prevent further leaks. Weeks went by and no followup. When we called PR, they said they would send someone out the next day. That never happened. No followup from PR. Finally we called another plumber who came out, replaced the O ring with stock in his truck for $85.00. So we paid PR $90 for weeks of no repair and no followup and no customer service and another
$85.00 for same day service and fix the problem.

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We were assigned this company by AHS as a second opinion and came here immediately to look at their reviews. Wow were we scared to let them into our house to fix an issue based upon the reviews here. Thomas came out and took a look at the leak. He was 10x more thorough than the other plumber! Turns out the leak was due to the shower not being used for a long period of time (before we purchased the house) and was just behind the on/off valve.... There was obvious water staining and calcification on the back of this panel and it was clear that the cartridge was the problem. I couldn't have asked for better service and I am sorry to see the bad reviews for such a great company. I'd say that the bad service days are over with this company and it's time to start using their services again. I will definitely ask for them again in the future.

5
★★★★★

We were assigned this company by AHS as a second opinion and came here immediately to look at their reviews. Wow were we scared to let them into our house to fix an issue based upon the reviews here. Thomas came out and took a look at the leak. He was 10x more thorough than the other plumber! Turns out the leak was due to the shower not being used for a long period of time (before we purchased the house) and was just behind the on/off valve.... There was obvious water staining and calcification on the back of this panel and it was clear that the cartridge was the problem. I couldn't have asked for better service and I am sorry to see the bad reviews for such a great company. I'd say that the bad service days are over with this company and it's time to start using their services again. I will definitely ask for them again in the future.

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this is the worse company ever unfortunately my home owners sent them. i had a hot water heater replaced and of course it failed the inspector 5 times these people have no idea what they are doing. i believe they hire incompetent workers the guy even took the old water heater and told me he was going to sell it on craigslist. very unsatisfied.

1
★☆☆☆☆

this is the worse company ever unfortunately my home owners sent them. i had a hot water heater replaced and of course it failed the inspector 5 times these people have no idea what they are doing. i believe they hire incompetent workers the guy even took the old water heater and told me he was going to sell it on craigslist. very unsatisfied.

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0 out of 1 people found this review helpful.

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We have used P & R for a variety of issues over the last several years. In the last year, they installed several new plumbing fixtures in our home, fixed a leak we had in a wall (from the utility room washer) and replaced a 40 year old heating/air conditioning unit.
In years past, they have replaced water heaters and serviced air conditioning units for us.
Each time we felt they were professional, knowledgeable, trustworthy and courteous. P & R is well respected in the business community and I think that respect is well earned.

5
★★★★★

We have used P & R for a variety of issues over the last several years. In the last year, they installed several new plumbing fixtures in our home, fixed a leak we had in a wall (from the utility room washer) and replaced a 40 year old heating/air conditioning unit.
In years past, they have replaced water heaters and serviced air conditioning units for us.
Each time we felt they were professional, knowledgeable, trustworthy and courteous. P & R is well respected in the business community and I think that respect is well earned.

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1 out of 1 people found this review helpful.

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Had a great experience with P R Plumbing. My water heater pilot light was not staying lit in our new home, and so I called our home warranty company to initiate a claim. P R Plumbing called me within 2 hours to schedule an appointment for the same day, and even had the technician call me about 45 minutes prior to his arrival. They were extremely professional and courteous, and when the technician arrived, so was he. He quickly fixed the problem, took the time to show me what was wrong, and how the water heater works, and stayed for a few minutes to ensure it was working properly after he replaced a part. Would definitely recommend this company, and will ask for them in the future!

5
★★★★★

Had a great experience with P R Plumbing. My water heater pilot light was not staying lit in our new home, and so I called our home warranty company to initiate a claim. P R Plumbing called me within 2 hours to schedule an appointment for the same day, and even had the technician call me about 45 minutes prior to his arrival. They were extremely professional and courteous, and when the technician arrived, so was he. He quickly fixed the problem, took the time to show me what was wrong, and how the water heater works, and stayed for a few minutes to ensure it was working properly after he replaced a part. Would definitely recommend this company, and will ask for them in the future!

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1 out of 1 people found this review helpful.

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If they told the truth who knows maybe they could do good work. I would recommend if you want hassle call them.

1
★☆☆☆☆

If they told the truth who knows maybe they could do good work. I would recommend if you want hassle call them.

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0 out of 1 people found this review helpful.

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I have had nothing but great service from this company, Thomas is the best! He has shown up at 8:30 at nite to help unclog drains. With my home warantee company I request that only THIS company come out. Then I request Thomas.

5
★★★★★

I have had nothing but great service from this company, Thomas is the best! He has shown up at 8:30 at nite to help unclog drains. With my home warantee company I request that only THIS company come out. Then I request Thomas.

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1 out of 1 people found this review helpful.

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This company came out and did a pre-season tune up on my central air conditioning unit. No problem there, everything worked fine. Six months later, I turned the heater on, nothing happened, the technician from PR Plumbing came out and discovered the Pilot was blown out, what a coincidence! The tech and I agreed at the time there was a very good chance it was blown out during the tune up when panels were opened. He left without collecting the Home Warranty (First American) deductible of $55.00. Three months later I got a PAST DUE invoice from First American. So I contacted PR Plumbing and was told that they did not normally turn off pilot light when servicing and I agreed, however it could have been accident and the technician agreed at the time. But the manager insisted that was absolutely not possible and tried to blame it on the utility company. So I ended paying that invoice. Bottom line...I question their honesty and reliability. Unfortunately, I could never proof my case but I feel cheated having to pay them to come out and 'blow' out the pilot light and pay them to light it back up. I definitely would NOT recommend this company to anyone.

1
★☆☆☆☆

This company came out and did a pre-season tune up on my central air conditioning unit. No problem there, everything worked fine. Six months later, I turned the heater on, nothing happened, the technician from PR Plumbing came out and discovered the Pilot was blown out, what a coincidence! The tech and I agreed at the time there was a very good chance it was blown out during the tune up when panels were opened. He left without collecting the Home Warranty (First American) deductible of $55.00. Three months later I got a PAST DUE invoice from First American. So I contacted PR Plumbing and was told that they did not normally turn off pilot light when servicing and I agreed, however it could have been accident and the technician agreed at the time. But the manager insisted that was absolutely not possible and tried to blame it on the utility company. So I ended paying that invoice. Bottom line...I question their honesty and reliability. Unfortunately, I could never proof my case but I feel cheated having to pay them to come out and 'blow' out the pilot light and pay them to light it back up. I definitely would NOT recommend this company to anyone.

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0 out of 1 people found this review helpful.

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Do not use this company. I'm surprised they got any good reviews, they must have written them theirselves. They came to fix three issues and after four visits they are still not working. AFter taking off 4 days of work, I decided just to call out another plumber. They use cheap parts that do not work or last. The customer service is poor. Find another plumber.

1
★☆☆☆☆

Do not use this company. I'm surprised they got any good reviews, they must have written them theirselves. They came to fix three issues and after four visits they are still not working. AFter taking off 4 days of work, I decided just to call out another plumber. They use cheap parts that do not work or last. The customer service is poor. Find another plumber.

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0 out of 1 people found this review helpful.

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I filed a claim for a water heater service through First American. The plumbing company (PR Plumbing, Heating, and Air) has been everything but competent. The water heater inspection has FAILED three times!! PR Plumbing has been to our house 4 or 5 times to fix/install the water heater without success. I filed the claim through First American in late May and we are now into September with no resolution. This has been a very frustrating process working with them, scheduling, and taking time off of work. I spoke with PR Plumbing this morning and they said the water heater has passed inspection and there is nothing left to do. I then called the city inspector and he told me that my water heater has NOT passed inspection yet and will need to schedule another inspection appointment. I will never use this company again and would never recommend anybody to use them. The issue has still yet to be resolved.

0
★☆☆☆☆

I filed a claim for a water heater service through First American. The plumbing company (PR Plumbing, Heating, and Air) has been everything but competent. The water heater inspection has FAILED three times!! PR Plumbing has been to our house 4 or 5 times to fix/install the water heater without success. I filed the claim through First American in late May and we are now into September with no resolution. This has been a very frustrating process working with them, scheduling, and taking time off of work. I spoke with PR Plumbing this morning and they said the water heater has passed inspection and there is nothing left to do. I then called the city inspector and he told me that my water heater has NOT passed inspection yet and will need to schedule another inspection appointment. I will never use this company again and would never recommend anybody to use them. The issue has still yet to be resolved.

Pros: n/a

Cons: all of the above

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These guys are great! It doesn't get any better. There speciality is "customer service". They found ways to help save money down the road which makes it a solid investment. Chris was great even after the installation of our hybrid unit.

5
★★★★★

These guys are great! It doesn't get any better. There speciality is "customer service". They found ways to help save money down the road which makes it a solid investment. Chris was great even after the installation of our hybrid unit.

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1 out of 1 people found this review helpful.

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I had them out to fix my kitchen sink and plugged water closet.
They were the most professional company I have ever dealt with. They came out the same day and fixed both of my problems quickly, cheaply and cleanly! I was amazed at the knowledge of the technician that came to my house! I will never use another plumbing,heating or air conditioning company again!

5
★★★★★

I had them out to fix my kitchen sink and plugged water closet.
They were the most professional company I have ever dealt with. They came out the same day and fixed both of my problems quickly, cheaply and cleanly! I was amazed at the knowledge of the technician that came to my house! I will never use another plumbing,heating or air conditioning company again!

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1 out of 1 people found this review helpful.

More about Pr Plumbing Heating & Air Cond

Since 2000, the professionals at PR Plumbing, Heating, & Air Conditioning Inc. have dedicated themselves to superior service in Fresno. Our plumbers and HVAC contractors have the expertise to plan and provide the right strategy to complete a wide variety of repairs and installation services for residential and commercial clients. Our experienced plumbing, heating, and air conditioning professionals are committed to customer service of the highest quality. PR Plumbing, Heating and Air Conditioning Inc. lives up to our expectation of "Helping our Customers Breathe Easier."

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