The Amazing Handyman

★★★☆☆

About The Amazing Handyman

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  • General Contractors
  • Residential Construction
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  • Handyman

Home Construction & Remodeling

Home Construction & Remodeling
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Adam's Carpet Cleaning

18346 Gothard St Huntington Beach, CA

2.5 2
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Great guy, I called this guy up and he came right over and fixed the problem I had with my garage. I had called many people before him and had trouble getting anyone.

4
★★★★☆

Great guy, I called this guy up and he came right over and fixed the problem I had with my garage. I had called many people before him and had trouble getting anyone.

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If someone can recommend to me a handyman business that does not act like I am putting them out when I call them to help me with those small jobs around my house (i.e.: fixing my towel rack and my backyard fence), then I will jump for absolute joy and nominate that person for the Nobel Peace Prize.
Case in point: The Amazing Handyman (complete with their own misleading web site) located in Huntington Beach. After some positive initial phone calls to their home office, the appointment was set for 10/05/05 to repair my fence and they would even throw in my towel rack (God forbid, they should come out for something as menial as a towel-rack problem) as well.
10/05/05: Their two reps showed up about five hours late ("We are running behind", they explained after I called their office), and quickly repaired the back fence and the towel rack (about 30 minutes total-pretty fast), took my credit card information, left me a nifty invoice/receipt and proceeded to leave the incredible mess that they made in the backyard and in the bathroom. Nothing I love better than cleaning up after you after I paid you $400.
Fast forward to 12/07/05: The fence is holding up fine. The towel rack has completely fallen out of the wall. I call office-there are some brief conversations that end with their pleasant rep saying that they will be out on Saturday, 12/10/05 between 9-11 AM.
Fast forward to 12/11/05, 330 PM: no sign of any of the Amazing Handymen - no call - I called their office to inquire at about 12 PM and was told "We are running behind" (see above this seems to be a recurring problem) and that the falling towel rack may be due to a "dry wall problem". Um, okay. After my phone call, I did not hear from them: neither hide nor hair.
Amazing Handyman? Um, okay. Amazingly inept, more like.

PROS: Staff is friendly enough - The fence stayed up and didn't fall down.
CONS: Tardy - Customer Service and Regard is Absent - The towel rack fell down!

1
★☆☆☆☆

If someone can recommend to me a handyman business that does not act like I am putting them out when I call them to help me with those small jobs around my house (i.e.: fixing my towel rack and my backyard fence), then I will jump for absolute joy and nominate that person for the Nobel Peace Prize.
Case in point: The Amazing Handyman (complete with their own misleading web site) located in Huntington Beach. After some positive initial phone calls to their home office, the appointment was set for 10/05/05 to repair my fence and they would even throw in my towel rack (God forbid, they should come out for something as menial as a towel-rack problem) as well.
10/05/05: Their two reps showed up about five hours late ("We are running behind", they explained after I called their office), and quickly repaired the back fence and the towel rack (about 30 minutes total-pretty fast), took my credit card information, left me a nifty invoice/receipt and proceeded to leave the incredible mess that they made in the backyard and in the bathroom. Nothing I love better than cleaning up after you after I paid you $400.
Fast forward to 12/07/05: The fence is holding up fine. The towel rack has completely fallen out of the wall. I call office-there are some brief conversations that end with their pleasant rep saying that they will be out on Saturday, 12/10/05 between 9-11 AM.
Fast forward to 12/11/05, 330 PM: no sign of any of the Amazing Handymen - no call - I called their office to inquire at about 12 PM and was told "We are running behind" (see above this seems to be a recurring problem) and that the falling towel rack may be due to a "dry wall problem". Um, okay. After my phone call, I did not hear from them: neither hide nor hair.
Amazing Handyman? Um, okay. Amazingly inept, more like.

PROS: Staff is friendly enough - The fence stayed up and didn't fall down.
CONS: Tardy - Customer Service and Regard is Absent - The towel rack fell down!

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