Bennett Optometry

★★☆☆☆
  • 2000 Green Rd Ste 200

    Ann Arbor, MI 48105

    Map & Directions
  • 734-930-2373

About Bennett Optometry

Hours
Mon 9am-8pm, Thu 9am-8pm, Tue-Wed 9am-5:30pm, Fri 9am-5:30pm, Sat 9am-1pm
2.4 5
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GO SOMEWHERE ELSE.
Save your money. I wish I'd gone to walmart instead.
-2 months, 7 visits later I still do not have 100% clear vision.

1. I have Davis vision, went in to get a spare pair made (no issues with vision then)- my Rx changed some, they said, 2 weeks later I had not adjusted to the new Rx.
2. I went back, Bennet convinced me Davis was at fault, they claimed Davis made inferior quality lenses- convinced me to pay $250 out of Pocket for fancy Trivex lenses.
3. 1 week later tried the fancy lenses, same issue, could not adjust.
4. Went 1 week later, retested my vision- they had messed up, I had a different prescription- sent it off again.
5. Picked it up 1 week later, same issue.
6. Went back in they said "BEAR THROUGH IT" until Dr Bennet the owner comes back in 2 WEEKS, and he would then take care of it!!!!
7. I demanded a refund and my old original lenses back- I asked to see the manager(who was missing through all this) - they had THROWN away my old lenses. REFUSED a refund until the manager talked to the owner- who, as I'd said - would be back 2 weeks later.

As of right now they will make my old lenses (that they threw out)- again- lets see.

I will NOT be going back, and would not recommend this place to anyone- run away, save your money, they're swindlers and crooks with absolutely NO compassion for the patient.

1
★☆☆☆☆

GO SOMEWHERE ELSE.
Save your money. I wish I'd gone to walmart instead.
-2 months, 7 visits later I still do not have 100% clear vision.

1. I have Davis vision, went in to get a spare pair made (no issues with vision then)- my Rx changed some, they said, 2 weeks later I had not adjusted to the new Rx.
2. I went back, Bennet convinced me Davis was at fault, they claimed Davis made inferior quality lenses- convinced me to pay $250 out of Pocket for fancy Trivex lenses.
3. 1 week later tried the fancy lenses, same issue, could not adjust.
4. Went 1 week later, retested my vision- they had messed up, I had a different prescription- sent it off again.
5. Picked it up 1 week later, same issue.
6. Went back in they said "BEAR THROUGH IT" until Dr Bennet the owner comes back in 2 WEEKS, and he would then take care of it!!!!
7. I demanded a refund and my old original lenses back- I asked to see the manager(who was missing through all this) - they had THROWN away my old lenses. REFUSED a refund until the manager talked to the owner- who, as I'd said - would be back 2 weeks later.

As of right now they will make my old lenses (that they threw out)- again- lets see.

I will NOT be going back, and would not recommend this place to anyone- run away, save your money, they're swindlers and crooks with absolutely NO compassion for the patient.

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I would not recommend this place to anyone! I went here for an eye exam with Dr. Bennett. He was the most rudest doctor that I have ever had. When I went to check out I asked for my eyeglass persciption and had nothing but a hassle. I was told that they had great frame selection. Yeah they do if you want to pay top dollar. The frame I like was at another place for almost $75.00 less. I finally left this place without my perscription and had to have the company call to get it when I ordered my glasses. There again it took them forever to fax it to the place I placed my glass order with. I wasn't going to write a review but when I saw the possitive one from Christy O. I had to because she is the office manager at this store. I had talked to her several times that day and she is the rudest snob that I've ever met. I have since told everyone that I have met about Bennett's. Don't go here at all unless you like poor service!!!!!

1
★☆☆☆☆

I would not recommend this place to anyone! I went here for an eye exam with Dr. Bennett. He was the most rudest doctor that I have ever had. When I went to check out I asked for my eyeglass persciption and had nothing but a hassle. I was told that they had great frame selection. Yeah they do if you want to pay top dollar. The frame I like was at another place for almost $75.00 less. I finally left this place without my perscription and had to have the company call to get it when I ordered my glasses. There again it took them forever to fax it to the place I placed my glass order with. I wasn't going to write a review but when I saw the possitive one from Christy O. I had to because she is the office manager at this store. I had talked to her several times that day and she is the rudest snob that I've ever met. I have since told everyone that I have met about Bennett's. Don't go here at all unless you like poor service!!!!!

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I was very happy with this practice. The front desk staff went above and beyond to help me with my insurance I don't quite understand. I did not have to wait any longer then it took to fill out some paperwork. I read the previous person's complaints and I know the photo was optional for me so I opted to do it. They would have dialated me as part of my exam if I didn't want to purchase the photo. I don't care for dialation and it was explained to me the photo was a more cutting edge test and they would see much more then just dialation so I did pay the fee. I loved the selection of frames and the two men in dispensing are a joy to work with. Thank you Bennett Optometry. I WILL BE BACK!!!

5
★★★★★

I was very happy with this practice. The front desk staff went above and beyond to help me with my insurance I don't quite understand. I did not have to wait any longer then it took to fill out some paperwork. I read the previous person's complaints and I know the photo was optional for me so I opted to do it. They would have dialated me as part of my exam if I didn't want to purchase the photo. I don't care for dialation and it was explained to me the photo was a more cutting edge test and they would see much more then just dialation so I did pay the fee. I loved the selection of frames and the two men in dispensing are a joy to work with. Thank you Bennett Optometry. I WILL BE BACK!!!

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I was treated very poorly by this office. Was pressured to buy a pic of my eye that would sub for the dilation. Pic cost $25, was not covered by insurance and the doc insisted on dilation after pic was taken. I was then put into the waiting room for 30 minutes while doc examined someone else. I was told to pick frames. Unfortunately picking frames with my contacts out and my eyes dilated is impossible. Don't know why this would not be obvious to a competent eye doc. At the end of the 1.5 hours that I spent at Bennett, the person who handles insurance would not allow me to buy lenses without purchasing a frame from them. This office was recommended to me by co-workers. I think that service must be slipping.

1
★☆☆☆☆

I was treated very poorly by this office. Was pressured to buy a pic of my eye that would sub for the dilation. Pic cost $25, was not covered by insurance and the doc insisted on dilation after pic was taken. I was then put into the waiting room for 30 minutes while doc examined someone else. I was told to pick frames. Unfortunately picking frames with my contacts out and my eyes dilated is impossible. Don't know why this would not be obvious to a competent eye doc. At the end of the 1.5 hours that I spent at Bennett, the person who handles insurance would not allow me to buy lenses without purchasing a frame from them. This office was recommended to me by co-workers. I think that service must be slipping.

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0 out of 1 people found this review helpful.

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I have been going to Bennett's for years for my optometry needs. For the most part, I usually only need my yearly eye exam and recommendation. They have very friendly staff and easy appointments to get in to. The usually run on time and the eye exam takes less than an hour. They have a large selection of frames but they are usually more expensive than I would like to spend. They don't pressure you to purchase the frames there and will give your prescription to take elsewhere.

4
★★★★☆

I have been going to Bennett's for years for my optometry needs. For the most part, I usually only need my yearly eye exam and recommendation. They have very friendly staff and easy appointments to get in to. The usually run on time and the eye exam takes less than an hour. They have a large selection of frames but they are usually more expensive than I would like to spend. They don't pressure you to purchase the frames there and will give your prescription to take elsewhere.

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1 out of 1 people found this review helpful.

 

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