Apt Svc

★★★☆☆
  • 4400 Delaware St

    Denver, CO 80216

    Map & Directions
  • 303-455-1264

Professional Services

Professional Services
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APT is by far the worst towing company in Denver and needs to be shut down. They do not follow Colorado P.U.C. regulations. They over charge on their rates. They have really nice trucks because they buy parking lots and rent them to businesses that way they can tow any car the second they see you leave the parking lot without utilizing the business that rents the parking lot. Gene, the owner, will inspect tow trucks that tow cars out of his lot. If he finds something that fails inspection, he contacts the P.U.C. and reports it, which is also against the law. As he is not a state patrol officer. All in all, it is best to avoid this company at all costs.

1
★☆☆☆☆

APT is by far the worst towing company in Denver and needs to be shut down. They do not follow Colorado P.U.C. regulations. They over charge on their rates. They have really nice trucks because they buy parking lots and rent them to businesses that way they can tow any car the second they see you leave the parking lot without utilizing the business that rents the parking lot. Gene, the owner, will inspect tow trucks that tow cars out of his lot. If he finds something that fails inspection, he contacts the P.U.C. and reports it, which is also against the law. As he is not a state patrol officer. All in all, it is best to avoid this company at all costs.

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Same as other reviews I've now seen around the web, they will quote one price then charge a different one. The price I was charged almost doubled, and once they have your car there is no way to get it back without paying. \r
\r
My tip,

3
★★★★★

Same as other reviews I've now seen around the web, they will quote one price then charge a different one. The price I was charged almost doubled, and once they have your car there is no way to get it back without paying. \r
\r
My tip,

.

I was a former employee, very short time (few weeks), at this place. I moved from CA to CO and was looking for a towing company to work for. I saw an AD in the paper and went and applied. I was interviewed by a guy named Gene and was hired on the spot, without checking any references which I thought was a bit odd. I was told that I would be working 6 days a week and that I got to take my truck with me home, (I liked that) however I was on call ALL OF THE TIME. I was told that I would get paid minimum wage plus overtime, which sucked but I needed the job. After the first week, I did AAA tows, I noticed that they had a lot of weird rules. Like not putting prices on tickets and some of their ??special guys? would get a lot of tows. Then I noticed that almost ALL OF THEIR drivers did drugs. I am not talking about pot I mean hardcore DRUGS!!!! I had many of the drivers ask me if I wanted cocaine, heroin, or in my opinion the big problem I saw was METH. Now don??t get me wrong not all of the drivers did drugs, but I would say about 80-90 percent did. I know that the owner, Karen was her name and Gene know about this and did nothing about it. I never saw anyone due drugs in front of me, but man when you look into some of these guys eyes you see big dilated pupils. I quit when one of their drivers was called in by Karen and she started yelling at him about how he needed to work and he kept saying something about I had to take care of my kid and she said ??I don??t give a F*&K about your kid? and he then said I quit. After witnessing this I decided that this company is way to crooked and has issues so I gave my two week notice to Gene, and he told me ??I don??t need your F&*king notice you are fired. STAY AWAY FROM THESE GUYS. It is a matter of time that they kill someone with all the drug problems and ownership issues. I am working for a small company in Vail and LOVE them. So much different. Just my 2 cents worth and opinion.

1
★☆☆☆☆

I was a former employee, very short time (few weeks), at this place. I moved from CA to CO and was looking for a towing company to work for. I saw an AD in the paper and went and applied. I was interviewed by a guy named Gene and was hired on the spot, without checking any references which I thought was a bit odd. I was told that I would be working 6 days a week and that I got to take my truck with me home, (I liked that) however I was on call ALL OF THE TIME. I was told that I would get paid minimum wage plus overtime, which sucked but I needed the job. After the first week, I did AAA tows, I noticed that they had a lot of weird rules. Like not putting prices on tickets and some of their ??special guys? would get a lot of tows. Then I noticed that almost ALL OF THEIR drivers did drugs. I am not talking about pot I mean hardcore DRUGS!!!! I had many of the drivers ask me if I wanted cocaine, heroin, or in my opinion the big problem I saw was METH. Now don??t get me wrong not all of the drivers did drugs, but I would say about 80-90 percent did. I know that the owner, Karen was her name and Gene know about this and did nothing about it. I never saw anyone due drugs in front of me, but man when you look into some of these guys eyes you see big dilated pupils. I quit when one of their drivers was called in by Karen and she started yelling at him about how he needed to work and he kept saying something about I had to take care of my kid and she said ??I don??t give a F*&K about your kid? and he then said I quit. After witnessing this I decided that this company is way to crooked and has issues so I gave my two week notice to Gene, and he told me ??I don??t need your F&*king notice you are fired. STAY AWAY FROM THESE GUYS. It is a matter of time that they kill someone with all the drug problems and ownership issues. I am working for a small company in Vail and LOVE them. So much different. Just my 2 cents worth and opinion.

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.

I would never use this company as all there'd rivers are convicted felons and the people in the office that take the tows are all under the use of drugs! I needed a tow from Dia a few weeks ago and the idiot girl on the phone sounded 2 sheets to the wind. Slurring and very confused as to what I was asking. I tried to call back and get info on who to make a complaint to and the same girl answered the phone to tell me she was a supervisor and so I asked her name and she said it does not concern me. I then had a friend call and she was able to get this so called supervisors name is Amanda and told my friend to call back to speak with the owner of the company first thing the following Monday morning. I am very disappointed that someone that is supposed to be professional was such a ----- on the phone! I really hope this company does random drug tests!

1
★☆☆☆☆

I would never use this company as all there'd rivers are convicted felons and the people in the office that take the tows are all under the use of drugs! I needed a tow from Dia a few weeks ago and the idiot girl on the phone sounded 2 sheets to the wind. Slurring and very confused as to what I was asking. I tried to call back and get info on who to make a complaint to and the same girl answered the phone to tell me she was a supervisor and so I asked her name and she said it does not concern me. I then had a friend call and she was able to get this so called supervisors name is Amanda and told my friend to call back to speak with the owner of the company first thing the following Monday morning. I am very disappointed that someone that is supposed to be professional was such a ----- on the phone! I really hope this company does random drug tests!

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To Mr. Anonymous A. It really shows what balls you have if you can even put your name down. APT is one of the best companies out there. They have fast and efficent drivers that always want to help. The company is great! I will always use this company. Thank you APT for such a great experience.

5
★★★★★

To Mr. Anonymous A. It really shows what balls you have if you can even put your name down. APT is one of the best companies out there. They have fast and efficent drivers that always want to help. The company is great! I will always use this company. Thank you APT for such a great experience.

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0 out of 1 people found this review helpful.

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To Mr. Oldschooltowop:\r
Pretty bad when you can't even put your name down. You act like you were just the best APT had, hate to break it to you, your not and never will be. As some people can recall you were pretty high on drugs to.

3
★★★★★

To Mr. Oldschooltowop:\r
Pretty bad when you can't even put your name down. You act like you were just the best APT had, hate to break it to you, your not and never will be. As some people can recall you were pretty high on drugs to.

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if you have had your car impounded by these crooks at night you need to file a complaint with the public utility commissions and then your local police department because what they are doing is called theft!! first off before you do that check your receipt that they ave you when you got your car back and if there is not another signature besides yours @ the bottom of your receipt then no one singed to have your car towed witch means that A P T SERVICE PATROLLED THAT PROPERTY AND SAY YOUR CAR THERE AND TOOK IT TO GAIN YOUR MONEY. but with out being called to come and tow it by an authorized agent or owner of that property. That is against the LAW . so you are entitled to your money back. They also add some illegal fees to your bill if you were towed to there lot after being in an accident usually in the amount range of 100.00 to 300.00 dollars and the only explanation as to the charge is a 2 letter scribble that you cant read . now that is insurance fraud and we consumers wonder why our insurance is so high. Last of all the manager sells parts off your to his junk buddy's before you pick up your car and has been EXPOSED FOR IT ONCE BY 9 NEWS .where is Paula Woodward when you need her . My story is true as i once worked for this jerk and am ashamed that i did! A P T SERVICE / C&C TOWING ARE WHAT HAS GIVEN TOW DRIVERS A BAD NAME !!!!!!!!!!!!

1
★☆☆☆☆

if you have had your car impounded by these crooks at night you need to file a complaint with the public utility commissions and then your local police department because what they are doing is called theft!! first off before you do that check your receipt that they ave you when you got your car back and if there is not another signature besides yours @ the bottom of your receipt then no one singed to have your car towed witch means that A P T SERVICE PATROLLED THAT PROPERTY AND SAY YOUR CAR THERE AND TOOK IT TO GAIN YOUR MONEY. but with out being called to come and tow it by an authorized agent or owner of that property. That is against the LAW . so you are entitled to your money back. They also add some illegal fees to your bill if you were towed to there lot after being in an accident usually in the amount range of 100.00 to 300.00 dollars and the only explanation as to the charge is a 2 letter scribble that you cant read . now that is insurance fraud and we consumers wonder why our insurance is so high. Last of all the manager sells parts off your to his junk buddy's before you pick up your car and has been EXPOSED FOR IT ONCE BY 9 NEWS .where is Paula Woodward when you need her . My story is true as i once worked for this jerk and am ashamed that i did! A P T SERVICE / C&C TOWING ARE WHAT HAS GIVEN TOW DRIVERS A BAD NAME !!!!!!!!!!!!

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.

Well, if your looking to have your car towed, you can take your pick as to what type of driver you wish to have. Fist choice a few child molestores, second a handfull of convicts, or ya can have some active drug users. Rest assured, APT

3
★★★★★

Well, if your looking to have your car towed, you can take your pick as to what type of driver you wish to have. Fist choice a few child molestores, second a handfull of convicts, or ya can have some active drug users. Rest assured, APT

.

As a previous employee of this company i couldn't agree more with the negative reviews. They will underhand anyone they can when the chance arrives. They also have committed tax evasion yet again for a couple years now, even though one of the owners has gone to prison for it once. Several million dollars worth of evasion from what I have been told by other employees of the company. i cannot personally confirm or deny this. Either way, after having worked there, I couldn't possibly recommend this company to anyone ever. There is a reason they have had 4 company names since the day they opened their doors. "crooked" is the reason. I have previously worked for highly reputable companies and they would never pull the stunts that APT has. My recommendation is to call anyone other than APT for a tow. itll not only save you on the wallet, but your dignity. I only give 1 star since it's the required minimum. No stars deserved for this crappy place

1
★☆☆☆☆

As a previous employee of this company i couldn't agree more with the negative reviews. They will underhand anyone they can when the chance arrives. They also have committed tax evasion yet again for a couple years now, even though one of the owners has gone to prison for it once. Several million dollars worth of evasion from what I have been told by other employees of the company. i cannot personally confirm or deny this. Either way, after having worked there, I couldn't possibly recommend this company to anyone ever. There is a reason they have had 4 company names since the day they opened their doors. "crooked" is the reason. I have previously worked for highly reputable companies and they would never pull the stunts that APT has. My recommendation is to call anyone other than APT for a tow. itll not only save you on the wallet, but your dignity. I only give 1 star since it's the required minimum. No stars deserved for this crappy place

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1 out of 1 people found this review helpful.

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I agree with most of these comments about how poor this service is. These people need to be put out of business. They are SO unbelievably awful. I parked in a parking lot in uptown Denver, there were no specific signs saying that one could and would be subjected to towing. After my friends and I were done for the night and were ready to head home we went to the parking lot only to find our vehicles gone. We looked around the parking lot for a good 30 minutes before finding a very small sign that anyone would and could very easily miss. But the sign was very deceiving and read as though that the parking space was reserved for a particular vehicle not that you would be subjected to towing. So my friends and I went back to the bar asked the manager if someone tows in that parking lot if we park there. The manager said yes, it's a deceiving parking lot and so many people complain about it.
The manager gave us the towing number since we could not find it in the parking lot and we called the towing company. The incompetent people were absolutely belligerent. We explained that we had never parked in that lot before and had no idea we could be towed. They said SO and that they have our vehicles. Would not tell us the price and all they said was we could pick up our vehicles anytime. We decided that we would go get our vehicles in the morning. The next morning we went to get our vehicles at APT Service. Apt Service told us that they only accept cash and it would be $175.65 complete BS. So we went to our banks got our cash went back to get our vehicles and then these Bastards told us that since it took us a little bit to go back get cash and come back it would now be $203.75!!! What are you fu***** kidding????? We all went ballistic on these rat bastards that since we had to get cash they up and decided the price would go up. We said here is the fu***** 175.65 take it and we will get out of here. The fat ass lady said hell no we will hold your vehicle hostage until you give us $203.75. We had to make a second fu***** trip to our bank get a bit more cash to get our vehicles. These people are crooks, extremely shady. I have written a complaint letter to the BBB and might file a complaint with the police about this company. I can??t even rate this company they are SO UNBELIVEABLY AWEFUL!!! If anyone every get??s towed by these people from a parking lot I would seriously call the cops on this company!! I think this company is doing illegal business practices. Put the bastards out of business!!! I want my money back!! These people are beyond awful!!! Shady Shady Shady!!!!

1
★☆☆☆☆

I agree with most of these comments about how poor this service is. These people need to be put out of business. They are SO unbelievably awful. I parked in a parking lot in uptown Denver, there were no specific signs saying that one could and would be subjected to towing. After my friends and I were done for the night and were ready to head home we went to the parking lot only to find our vehicles gone. We looked around the parking lot for a good 30 minutes before finding a very small sign that anyone would and could very easily miss. But the sign was very deceiving and read as though that the parking space was reserved for a particular vehicle not that you would be subjected to towing. So my friends and I went back to the bar asked the manager if someone tows in that parking lot if we park there. The manager said yes, it's a deceiving parking lot and so many people complain about it.
The manager gave us the towing number since we could not find it in the parking lot and we called the towing company. The incompetent people were absolutely belligerent. We explained that we had never parked in that lot before and had no idea we could be towed. They said SO and that they have our vehicles. Would not tell us the price and all they said was we could pick up our vehicles anytime. We decided that we would go get our vehicles in the morning. The next morning we went to get our vehicles at APT Service. Apt Service told us that they only accept cash and it would be $175.65 complete BS. So we went to our banks got our cash went back to get our vehicles and then these Bastards told us that since it took us a little bit to go back get cash and come back it would now be $203.75!!! What are you fu***** kidding????? We all went ballistic on these rat bastards that since we had to get cash they up and decided the price would go up. We said here is the fu***** 175.65 take it and we will get out of here. The fat ass lady said hell no we will hold your vehicle hostage until you give us $203.75. We had to make a second fu***** trip to our bank get a bit more cash to get our vehicles. These people are crooks, extremely shady. I have written a complaint letter to the BBB and might file a complaint with the police about this company. I can??t even rate this company they are SO UNBELIVEABLY AWEFUL!!! If anyone every get??s towed by these people from a parking lot I would seriously call the cops on this company!! I think this company is doing illegal business practices. Put the bastards out of business!!! I want my money back!! These people are beyond awful!!! Shady Shady Shady!!!!

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2 out of 2 people found this review helpful.

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I would never recommend anyone using this service. My girlfriend's car broke down on 1-25, so she called AAA. The guy who showed up an hour later was a total dickhead. He proceeded to yell at her, telling her she gave the wrong directions to the AAA dispatcher, and that's why everything took so long. He said that they tried to call her twice, but she didn't pick up. Both of these statements were total bull, as I was with her the entire time! He has long gray hair, a big scruffy mustache, and really f**ked up teeth. I think it's terrible that AAA works with such a disreputable company. If you have a choice, do not use this company EVER!!! And if you have a similarly bad experience, please post it so others don't make the same mistake.

1
★☆☆☆☆

I would never recommend anyone using this service. My girlfriend's car broke down on 1-25, so she called AAA. The guy who showed up an hour later was a total dickhead. He proceeded to yell at her, telling her she gave the wrong directions to the AAA dispatcher, and that's why everything took so long. He said that they tried to call her twice, but she didn't pick up. Both of these statements were total bull, as I was with her the entire time! He has long gray hair, a big scruffy mustache, and really f**ked up teeth. I think it's terrible that AAA works with such a disreputable company. If you have a choice, do not use this company EVER!!! And if you have a similarly bad experience, please post it so others don't make the same mistake.

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2 out of 2 people found this review helpful.

.

This company is run by a bunch of money hungry a$$holes. After towing my car and many others from a private lot, the tow truck drivers recklessly sped through the parking lot narrowly missing pedestrians and then actually drove off road over sidewalks just to expedite their delivery back to the yard. When I tried to ask one driver where they were taking the cars, he ignored my question completely. After paying for my car to be released at their lot I confronted the driver who I witnessed almost hit a lady walking through the lot with his truck about and he completely denied the incident. The lady called Denver Police and they showed up. After telling the cops what I had witnessed and the lady telling her story about the recklessly endangering driving being done by these tow truck drivers, the police concluded they could not cite the drivers for any traffic violations because the cops didn't witness it first hand and my 3rd party testimony wasn't enough evidence. The cops did assure myself and the lady almost hit by the tow truck that they would attempt to monitor the towing of cars by APT drivers in the future to make sure the drivers were following the law when they were picking up and delivering the towed cars. Basically, this company is a bunch of a$$holes who disregard the public's safety and jeopardize pedestrian's health for a quick buck. I would never suggest this company to anyone, and in fact would rather spread the word to the public that these guys are not to be trusted with anything. If a driver came to interview for a job with my company and I saw APT on his resume I would instantly bar his employment. Pass the word, these guys are crooks.

1
★☆☆☆☆

This company is run by a bunch of money hungry a$$holes. After towing my car and many others from a private lot, the tow truck drivers recklessly sped through the parking lot narrowly missing pedestrians and then actually drove off road over sidewalks just to expedite their delivery back to the yard. When I tried to ask one driver where they were taking the cars, he ignored my question completely. After paying for my car to be released at their lot I confronted the driver who I witnessed almost hit a lady walking through the lot with his truck about and he completely denied the incident. The lady called Denver Police and they showed up. After telling the cops what I had witnessed and the lady telling her story about the recklessly endangering driving being done by these tow truck drivers, the police concluded they could not cite the drivers for any traffic violations because the cops didn't witness it first hand and my 3rd party testimony wasn't enough evidence. The cops did assure myself and the lady almost hit by the tow truck that they would attempt to monitor the towing of cars by APT drivers in the future to make sure the drivers were following the law when they were picking up and delivering the towed cars. Basically, this company is a bunch of a$$holes who disregard the public's safety and jeopardize pedestrian's health for a quick buck. I would never suggest this company to anyone, and in fact would rather spread the word to the public that these guys are not to be trusted with anything. If a driver came to interview for a job with my company and I saw APT on his resume I would instantly bar his employment. Pass the word, these guys are crooks.

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2 out of 2 people found this review helpful.

.

My car broke down last week and we had to call a tow company. AAA sent APT and I am soooo glad they did. Gary (driver/truck 117) was great!!! It was freezing that a.m. yet he remained friendly and personable. He was professional yet courteous. He surprised both of us, as he had us hooked up and ready to tow back to our home in no time. This was the fastest arriving tow service and the fastest hook up ever! I hope you keep up the good work and KUDOS TO GARY!!!

2
★★★★★

My car broke down last week and we had to call a tow company. AAA sent APT and I am soooo glad they did. Gary (driver/truck 117) was great!!! It was freezing that a.m. yet he remained friendly and personable. He was professional yet courteous. He surprised both of us, as he had us hooked up and ready to tow back to our home in no time. This was the fastest arriving tow service and the fastest hook up ever! I hope you keep up the good work and KUDOS TO GARY!!!

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I was recently towed by APT Service Inc. when I made the mistake of parking in the wrong parking lot one night. I don't mind paying for my own mistakes, but when I went to pick up my vehicle the rear bumper was smashed in and my tail light was broken. That wasn't what I expected to find when I arrived. I was told that the driver had also towed another car that night that had coincidentally already been damaged. He of course did not admit fault to damaging my vehicle. I have confronted the President of the company and still have not gotten any reimbursement for my vehicle. I feel this company is run by unethical people, and I would never recommend this company to anybody for their service. Why would I expect for a company to admit responsibility for their actions? Maybe I had faith that they would do the right thing. I've never been more wrong.

1
★☆☆☆☆

I was recently towed by APT Service Inc. when I made the mistake of parking in the wrong parking lot one night. I don't mind paying for my own mistakes, but when I went to pick up my vehicle the rear bumper was smashed in and my tail light was broken. That wasn't what I expected to find when I arrived. I was told that the driver had also towed another car that night that had coincidentally already been damaged. He of course did not admit fault to damaging my vehicle. I have confronted the President of the company and still have not gotten any reimbursement for my vehicle. I feel this company is run by unethical people, and I would never recommend this company to anybody for their service. Why would I expect for a company to admit responsibility for their actions? Maybe I had faith that they would do the right thing. I've never been more wrong.

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1 out of 1 people found this review helpful.

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I unfortunately was hit and run by an APT driver on I-70 and I-25 (right by thier office) coming home from working late one night. The driver got out to make sure I was ok but when I asked for his info he quickly jumped in his tow truck and drove away, afraid about the consequence of his actions, leaving me all alone at 9:00 at night on the side of a highway ramp with a damaged car. The license plate was not visible at night so even running after his truck with a pad and pencil, I still had nothing to identify him by except his company truck logo and a very good physical description of the person who hit my car. I of course did the right thing, stayed at the scene and called the police immediately to write a police report. When the detective called APT the next day to get the name of the driver the manager at APT (who the police said they just happened to know well because of his many run in's with local police) he refused to release any information on that driver. Because police by law can't make him cooperate and with out his information I was stuck paying $1000 of my own money through my own insurance to fix the damage to my car. This company is operated by unethical people. As a good citizen I would never use their company's services, not only for fear of being taken advantage of, but also simply to not support a company who would act unethical in situations that they had a chance to do the right thing in. Plus knowing from the police mouths that the manager has a record is scary enough to me, particularly as a woman. I ask that you please do not support this business!

3
★★★☆☆

I unfortunately was hit and run by an APT driver on I-70 and I-25 (right by thier office) coming home from working late one night. The driver got out to make sure I was ok but when I asked for his info he quickly jumped in his tow truck and drove away, afraid about the consequence of his actions, leaving me all alone at 9:00 at night on the side of a highway ramp with a damaged car. The license plate was not visible at night so even running after his truck with a pad and pencil, I still had nothing to identify him by except his company truck logo and a very good physical description of the person who hit my car. I of course did the right thing, stayed at the scene and called the police immediately to write a police report. When the detective called APT the next day to get the name of the driver the manager at APT (who the police said they just happened to know well because of his many run in's with local police) he refused to release any information on that driver. Because police by law can't make him cooperate and with out his information I was stuck paying $1000 of my own money through my own insurance to fix the damage to my car. This company is operated by unethical people. As a good citizen I would never use their company's services, not only for fear of being taken advantage of, but also simply to not support a company who would act unethical in situations that they had a chance to do the right thing in. Plus knowing from the police mouths that the manager has a record is scary enough to me, particularly as a woman. I ask that you please do not support this business!

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I had used the service of this business when my car met with an accident. The driver of the towing vehicle and other staff at the towing agency were very courteous and helpful. I had a lot of questions for them since it was the first time I was into such situation and they helped me out very well. I am very satisfied with their service.

4
★★★★☆

I had used the service of this business when my car met with an accident. The driver of the towing vehicle and other staff at the towing agency were very courteous and helpful. I had a lot of questions for them since it was the first time I was into such situation and they helped me out very well. I am very satisfied with their service.

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0 out of 1 people found this review helpful.

.

Getting your car towed and that too after an accident is not a moment that anyone would want. I had to face this situation when my car was hit by an absent minded driver in downtown Denver and I was glad that this towing company was the one that helped me tow my car. That was the first time I had my car towed and I was not sure of what needs to be done. The driver of the towing vehicle was very helpful in explaining things very clearly to me and it helped me a lot in deciding what I need to do with my vehicle. I am very thankful to that helpful driver for clearing out things for me .I left the vehicle with them and they were very helpful when I wanted to go back and collect my stuff that I had forgotten to take on the day of my accident. Towing my car again is something that I dont want to happen but in case it happens again, I would for sure call for the services of this towing company.

4
★★★★☆

Getting your car towed and that too after an accident is not a moment that anyone would want. I had to face this situation when my car was hit by an absent minded driver in downtown Denver and I was glad that this towing company was the one that helped me tow my car. That was the first time I had my car towed and I was not sure of what needs to be done. The driver of the towing vehicle was very helpful in explaining things very clearly to me and it helped me a lot in deciding what I need to do with my vehicle. I am very thankful to that helpful driver for clearing out things for me .I left the vehicle with them and they were very helpful when I wanted to go back and collect my stuff that I had forgotten to take on the day of my accident. Towing my car again is something that I dont want to happen but in case it happens again, I would for sure call for the services of this towing company.

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0 out of 1 people found this review helpful.

 

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