Islam, Shahzad, Md - Northwoods Pediatric Ctr

★★★☆☆
  • 25214 Borough Park Dr

    Spring, TX 77380

    Map & Directions
  • 281-296-7770

About Islam, Shahzad, Md - Northwoods Pediatric Ctr

Health & Medical

Health & Medical
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Our daughter picked up a stomach bug and we made an appointment to take her in. Dr. Islam Shahzad saw her and I must say that he went over and above to diagnose her and did an excellent job at making her feel at ease. Above all, he

3
★★★★★

Our daughter picked up a stomach bug and we made an appointment to take her in. Dr. Islam Shahzad saw her and I must say that he went over and above to diagnose her and did an excellent job at making her feel at ease. Above all, he

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My 8-yr old son was seen by Erin. It was a waste of time...first of all the PA arrived late. She gave my son literally 5-6 minutes of her time. My son had 102 temp, coughing, fever, sore throat, yellow/greenish drainage and he was given an inhaler. Not to mention that she had patients waiting to be seen. Because of her lack of professionalism everyone seen on Saturday was inconvenienced. Dr. Sultana or Dr. Islam would never allow that to happen. Drastic changes have GOT to be made ASAP before they continue to loose patients.

1
★☆☆☆☆

My 8-yr old son was seen by Erin. It was a waste of time...first of all the PA arrived late. She gave my son literally 5-6 minutes of her time. My son had 102 temp, coughing, fever, sore throat, yellow/greenish drainage and he was given an inhaler. Not to mention that she had patients waiting to be seen. Because of her lack of professionalism everyone seen on Saturday was inconvenienced. Dr. Sultana or Dr. Islam would never allow that to happen. Drastic changes have GOT to be made ASAP before they continue to loose patients.

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Well I have been taking my daughter to NW pediatrics since she was born and she is now turning 15 yrs old and they have always been very attentaive. And the staff is great with my girls. They are great and wouldn't pick another group of people to tend to my girls needs.

5
★★★★★

Well I have been taking my daughter to NW pediatrics since she was born and she is now turning 15 yrs old and they have always been very attentaive. And the staff is great with my girls. They are great and wouldn't pick another group of people to tend to my girls needs.

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I love the fact that I can get my children in on the same day that I call when they are sick. I've been to other pediatricians that ask you to wait 2-3 days to be seen which does not help when your little one is burning up with fever, or

3
★★★★★

I love the fact that I can get my children in on the same day that I call when they are sick. I've been to other pediatricians that ask you to wait 2-3 days to be seen which does not help when your little one is burning up with fever, or

Pros: They care about all their babies

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I have been seeing Dr. Islam and Dr. Sultana for 9 years now. They have grown from a very small office to a large, nice, remodelled office. I am very proud of them and would recommend them to anyone! Some of the reviews are not pleasant, but everyone is allowed to have some off days. I would say that overall for 9 years, I do not have a complaint about them. Any doctor that you go to is bound to have some lacking area, but you must be willing to accept those flaws to be able to get to THE GOOD STUFF that they have to offer. I will take my children there until they are kicked out for being too old! Healthcare is not what it used to be and judging from some of the comments posted, these people may not be the easiest to please.:)

5
★★★★★

I have been seeing Dr. Islam and Dr. Sultana for 9 years now. They have grown from a very small office to a large, nice, remodelled office. I am very proud of them and would recommend them to anyone! Some of the reviews are not pleasant, but everyone is allowed to have some off days. I would say that overall for 9 years, I do not have a complaint about them. Any doctor that you go to is bound to have some lacking area, but you must be willing to accept those flaws to be able to get to THE GOOD STUFF that they have to offer. I will take my children there until they are kicked out for being too old! Healthcare is not what it used to be and judging from some of the comments posted, these people may not be the easiest to please.:)

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Reading all the negative reviews regarding the office staff made me very skeptical about going here. However, I was pleasantly surprised with the staff and doctors both. I called for a new patient well check for my 18 mo old and was scheduled within 2 days. I have since been back several times for sick visits and have always gotten in with the doctor the same day. I think the old staff members must have been replaced since these last posts. Their office is also new and remolded. I have had no rude encounters with any staff members. The only complaint I have is that I do have a somewhat long wait time on the phone for appts., however, this is to be expected for a pediatricians office in my opinion. That is also a small price to pay to see a great Dr. who will always work you in. I think Dr. Islam is excellent. He couldn't be nicer or more understanding. He took into consideration my opinions rather than just asserting his own. He easily agreed with me on the importance of my child seeing a specialist and I had my referral within minutes. They also use laptops for all records rather than a paper filing system so requesting copies is quick and easy. I also like that they call in all prescriptions for you to your pharmacy of choice so that when you leave the appt., your child's prescription is there waiting for you. I do recommend this office and Dr. Islam. He's great.

4
★★★★☆

Reading all the negative reviews regarding the office staff made me very skeptical about going here. However, I was pleasantly surprised with the staff and doctors both. I called for a new patient well check for my 18 mo old and was scheduled within 2 days. I have since been back several times for sick visits and have always gotten in with the doctor the same day. I think the old staff members must have been replaced since these last posts. Their office is also new and remolded. I have had no rude encounters with any staff members. The only complaint I have is that I do have a somewhat long wait time on the phone for appts., however, this is to be expected for a pediatricians office in my opinion. That is also a small price to pay to see a great Dr. who will always work you in. I think Dr. Islam is excellent. He couldn't be nicer or more understanding. He took into consideration my opinions rather than just asserting his own. He easily agreed with me on the importance of my child seeing a specialist and I had my referral within minutes. They also use laptops for all records rather than a paper filing system so requesting copies is quick and easy. I also like that they call in all prescriptions for you to your pharmacy of choice so that when you leave the appt., your child's prescription is there waiting for you. I do recommend this office and Dr. Islam. He's great.

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I was taking my son her the first year of his life and I will not recommend any one to go here. It's takes for ever to be seen and the waiting room is very over crowded. You have to wait forever for in the waiting room then once you get to the room you have to wait forever again. Now the Dr. and nurses are very nice but they really need to set appointments better. It's ridiculous how long it takes, as soon as I could I switched Dr.s for my son and have not been happier.

1
★☆☆☆☆

I was taking my son her the first year of his life and I will not recommend any one to go here. It's takes for ever to be seen and the waiting room is very over crowded. You have to wait forever for in the waiting room then once you get to the room you have to wait forever again. Now the Dr. and nurses are very nice but they really need to set appointments better. It's ridiculous how long it takes, as soon as I could I switched Dr.s for my son and have not been happier.

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I have heard great things about Dr. Sultana so I decided to call and set up an appointment for a well child check up for my four month old daughter. The woman who answered the phone was ridiculous and rude! She stated that the doctors don't see patients for well child check ups and that they are just going to ask me why I brought her in? I asked her "so you only see sick children?" and she said no. She made no sense what so ever! I am so frustrated!

1
★☆☆☆☆

I have heard great things about Dr. Sultana so I decided to call and set up an appointment for a well child check up for my four month old daughter. The woman who answered the phone was ridiculous and rude! She stated that the doctors don't see patients for well child check ups and that they are just going to ask me why I brought her in? I asked her "so you only see sick children?" and she said no. She made no sense what so ever! I am so frustrated!

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Dr. Islam was actually my dr. Now i am taking my 15 month old daughter there, they are personal and remember her every check up. I glad she has a dr. that pays attention rather then trying to push her threw the system. They help in need and are very nice when it comes to shot and etc.

5
★★★★★

Dr. Islam was actually my dr. Now i am taking my 15 month old daughter there, they are personal and remember her every check up. I glad she has a dr. that pays attention rather then trying to push her threw the system. They help in need and are very nice when it comes to shot and etc.

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.

Both docs are great, as are their nurses. I have an 18 year old and a 4 year old, so I have been dealing with pediatricans and their staffs for a while. The expertise and care that my kids have received have been well worht the minor aggravation of dealing with their clerks.

4
★★★★☆

Both docs are great, as are their nurses. I have an 18 year old and a 4 year old, so I have been dealing with pediatricans and their staffs for a while. The expertise and care that my kids have received have been well worht the minor aggravation of dealing with their clerks.

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I have a 4 week old baby. I called at 8am this morning to make her an appointment and at 10:30 I was still trying to get an appointment for her. The staff is VERY RUDE! She was supposed to call me back in 10 minutes when I talked to her and she never called me so 45 min later I called her and she had done NOTHING she said she was going to do when she needed to call me back, so then she needed 10 more min. well............... 45 minutes later I called her back... to make a long story short...... I gave up, I will look for another Dr. Its not worth putting up with them.

1
★☆☆☆☆

I have a 4 week old baby. I called at 8am this morning to make her an appointment and at 10:30 I was still trying to get an appointment for her. The staff is VERY RUDE! She was supposed to call me back in 10 minutes when I talked to her and she never called me so 45 min later I called her and she had done NOTHING she said she was going to do when she needed to call me back, so then she needed 10 more min. well............... 45 minutes later I called her back... to make a long story short...... I gave up, I will look for another Dr. Its not worth putting up with them.

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I've taken both of my sons to Dr. Sultana since they were born. My oldest is now 3 and my youngest is 2. I held on as long as I could because I loved how personable and knowledgeable Dr. Sultana is. She was great with my boys and I was very confident in her judgement and ability. Even her Medical Assistant are great but, having to deal with the front office staff was a nightmare..speaking with them is very frustrating and they are so rude, leaving you on hold for 10-15 minutes at a time and not even offering an explanation or an apology. You feel like if you ask them to ask the doctor a question that they say they will do it but, you know they are saying that just to make you go away.

2
★★☆☆☆

I've taken both of my sons to Dr. Sultana since they were born. My oldest is now 3 and my youngest is 2. I held on as long as I could because I loved how personable and knowledgeable Dr. Sultana is. She was great with my boys and I was very confident in her judgement and ability. Even her Medical Assistant are great but, having to deal with the front office staff was a nightmare..speaking with them is very frustrating and they are so rude, leaving you on hold for 10-15 minutes at a time and not even offering an explanation or an apology. You feel like if you ask them to ask the doctor a question that they say they will do it but, you know they are saying that just to make you go away.

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.

Dr. Islam is a very thorough doctor. Sadly his office staff is horrible. If you need a referral even if it is an emergency will take the staff a couple of weeks to prepare it and finally send to your insurance company. If you need something faxed to another doctor give them a couple days notice. Even though their office policy is when you call first thing in the morning for them to address the issue by the end of the day it never happens. The office staff is can be rude at times. On my first visit I waited two hours in the lobby and another 1 1/2 in the waiting room. It took so long that I cried. I just called my insurance to have my children switched to a new primary care physician. Oh, my oldest son was very ill so the doctor ordered lab work stat. He wanted me to call when the result were in. I called everyday for three days with no results. I finally started calling the lab and they told me they had faxed the results 2 days prior. So I went to the lab to get a copy of the results myself. As I was leaving I call the dr's office to let them know the results and how unhappy I was because they should have received the results. They told me the the fax was coming through as I spoke. But the clinic where I took my son for labs gave me their fax confirmation that was date stamped for a couple of days prior. I was still in the lab and no one there was faxing anything. This kind of thing happens often. I am so fed up with the dr's staff that I am finally leaving. By the way my son has a brain condition that I was told by the staff last Tuesday was very serious and they would fax a referral over to the insurance company right away. I call the insurance company today a week later and the have yet to receive the referral. AGAIN PURE INCOMPETENCY.

2
★★☆☆☆

Dr. Islam is a very thorough doctor. Sadly his office staff is horrible. If you need a referral even if it is an emergency will take the staff a couple of weeks to prepare it and finally send to your insurance company. If you need something faxed to another doctor give them a couple days notice. Even though their office policy is when you call first thing in the morning for them to address the issue by the end of the day it never happens. The office staff is can be rude at times. On my first visit I waited two hours in the lobby and another 1 1/2 in the waiting room. It took so long that I cried. I just called my insurance to have my children switched to a new primary care physician. Oh, my oldest son was very ill so the doctor ordered lab work stat. He wanted me to call when the result were in. I called everyday for three days with no results. I finally started calling the lab and they told me they had faxed the results 2 days prior. So I went to the lab to get a copy of the results myself. As I was leaving I call the dr's office to let them know the results and how unhappy I was because they should have received the results. They told me the the fax was coming through as I spoke. But the clinic where I took my son for labs gave me their fax confirmation that was date stamped for a couple of days prior. I was still in the lab and no one there was faxing anything. This kind of thing happens often. I am so fed up with the dr's staff that I am finally leaving. By the way my son has a brain condition that I was told by the staff last Tuesday was very serious and they would fax a referral over to the insurance company right away. I call the insurance company today a week later and the have yet to receive the referral. AGAIN PURE INCOMPETENCY.

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I love this dr. My daughter even likes him. I have been asking about my daughters speech since she was 18 months old and the other dr. blew me off like it was not big deal. But when she turned three I took her here and asked them about it. They felt that it was enogh to get her checked out. well the relsuts ended up being she needs thearpy. they really listen. I would recommend this dr. office to anyone,

5
★★★★★

I love this dr. My daughter even likes him. I have been asking about my daughters speech since she was 18 months old and the other dr. blew me off like it was not big deal. But when she turned three I took her here and asked them about it. They felt that it was enogh to get her checked out. well the relsuts ended up being she needs thearpy. they really listen. I would recommend this dr. office to anyone,

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