WoodHouse Day Spa Tulsa

★★★☆☆
  • 3509 S. Peoria, Suite 250

    Tulsa, OK 74105

    Map & Directions
  • 918-749-8488

About WoodHouse Day Spa Tulsa

Categories
  • Spas
  • Day Spas

Personal Services

Personal Services
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I was given the Simply Calm package for my first mothers day and scheduled my appointment for Friday July 3rd. This was a 4+ hour spa package, unfortunately after they gave me my facial I was taken to a room (wearing just their robe) and left for over an hour - I finally went wandering the halls to get to the front desk only to find it deserted, I went back to the room and waited in the hallway until someone came by and asked them for help. Their scheduling was all messed up and they had forgotten about me, I was told they would not be able to finish the rest of my package so after waiting for 90+ minutes I was led back to the locker rooms and changed and went home, the person that helped me told me that there wasn't a manager there because of the holiday weekend. A few hours later Jennifer Clark the manager called and said that she was in fact there that day but was in a room (surprise that no one could find her they lost me too that day). She apologized and offered to give a six massages to make up for my lost and frustrating day. I was annoyed that it didn't go as planned but appreciated the sentiment to at least salvage a bit of respect for them. Wow was I wrong, Monday morning we received a very angry and aggressive call from Joey Rowland the owner who lives in Arkansas. He yelled and berated, very upset that we expected any kind of comped service and said I had no right to be upset about the way I was treated on Friday. Wow, I don't own any type of service related company but I was astounded that was the response we received from the owner, I can only imagine he was given some type of financial summary of the weekend and was angry that something was being comped. I don't usually complain about things but this company has the "brookside" reputation and was so disappointed with them and their overall attitude and service - I only wish someone had told me what they were really like so we wouldn't have wasted $$$$, a day of my life and all of this negative energy and experience. thanks,Stephanie

1
★☆☆☆☆

I was given the Simply Calm package for my first mothers day and scheduled my appointment for Friday July 3rd. This was a 4+ hour spa package, unfortunately after they gave me my facial I was taken to a room (wearing just their robe) and left for over an hour - I finally went wandering the halls to get to the front desk only to find it deserted, I went back to the room and waited in the hallway until someone came by and asked them for help. Their scheduling was all messed up and they had forgotten about me, I was told they would not be able to finish the rest of my package so after waiting for 90+ minutes I was led back to the locker rooms and changed and went home, the person that helped me told me that there wasn't a manager there because of the holiday weekend. A few hours later Jennifer Clark the manager called and said that she was in fact there that day but was in a room (surprise that no one could find her they lost me too that day). She apologized and offered to give a six massages to make up for my lost and frustrating day. I was annoyed that it didn't go as planned but appreciated the sentiment to at least salvage a bit of respect for them. Wow was I wrong, Monday morning we received a very angry and aggressive call from Joey Rowland the owner who lives in Arkansas. He yelled and berated, very upset that we expected any kind of comped service and said I had no right to be upset about the way I was treated on Friday. Wow, I don't own any type of service related company but I was astounded that was the response we received from the owner, I can only imagine he was given some type of financial summary of the weekend and was angry that something was being comped. I don't usually complain about things but this company has the "brookside" reputation and was so disappointed with them and their overall attitude and service - I only wish someone had told me what they were really like so we wouldn't have wasted $$$$, a day of my life and all of this negative energy and experience. thanks,Stephanie

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Here at this spa place, you can indulge in an atmosphere of luxury and relaxation. I really like the atmosphere there and really have great experience. They have luxurious robe and slippers that are able to release the stress. Also, they offer you complimentary teas or wine. The staff there are professionally trained and certified. They charge quite a bit but I think it is worth having spa here.

PROS: truly relaxed experience
CONS:

4
★★★★☆

Here at this spa place, you can indulge in an atmosphere of luxury and relaxation. I really like the atmosphere there and really have great experience. They have luxurious robe and slippers that are able to release the stress. Also, they offer you complimentary teas or wine. The staff there are professionally trained and certified. They charge quite a bit but I think it is worth having spa here.

PROS: truly relaxed experience
CONS:

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THis is the best place I have ever been to. THe atmosphere was so relaxing. THe people were very friendly. I had a facial and a massage and felt like royalty. THey cater to preferences in treatment. They also have a shower which was helpful after getting the scalp massage with oil. You can buy any of the products they use on you as well. It's pricey but worth it.

PROS: Wonderful workers, wonderful atmosphere, great service
CONS: a little pricey

5
★★★★★

THis is the best place I have ever been to. THe atmosphere was so relaxing. THe people were very friendly. I had a facial and a massage and felt like royalty. THey cater to preferences in treatment. They also have a shower which was helpful after getting the scalp massage with oil. You can buy any of the products they use on you as well. It's pricey but worth it.

PROS: Wonderful workers, wonderful atmosphere, great service
CONS: a little pricey

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