acoustic axis instruments

It pains me to have to write a bad review about Steve's shop. I have been doing business with him since the mid '90s and have purchased two very special guitars from him in that time. When it came time to have some minor work done on one of my guitars, I knew he was the man for the job. Unfortunately that's where the story sours. I took my guitar in for two pieces of work; a truss adjustment for buzzing, and to have an under bridge pickup installed.

Today is the 2 month mark since I took my guitar into his shop. I have called and emailed the shop at least 5 times and each time I speak to a kid named Mike who has no business answering phones. His demeanor is poor, he has no information nor does he have any authority to make decisions. I've asked to speak to Steve each time and each time I'm told he's giving lessons. I've asked for a call back, and never get one. So two months later, I still don't have my guitar back, and when I told them I was going to go pick it up immediately, Mike informed me the guitar wasn't at the store but at some shop elsewhere and suddenly the guitar couldn't be picked up because it already had a hole in it for the pickup installation. I've given them 1 business day to complete the work or I will call my lawyer.

This is really unfortunate because Steve used to run a great boutique guitar shop. Now it seems he's understood the economics of the DC area and has shifted his focus to simply cramming kids through the doors for lessons instead of providing ongoing support to long time customers. Good luck in all your endeavors Steve, but my business is going elsewhere.

definitely the place to finda good acoustic guitar. The owner was very helpful and spent about an hour with me to pick out guitars according to my preference. He even made many suggestions for me. I didnt get a guitar from here, but this place does have some amazing guitars that you may want to try out.

If you're looking for a new acoustic guitar, you must try this place out. I wasn't in the market but it wasn't a busy day and the owner spent 45 minutes handing me guitar after guitar. He knew I couldn't afford any either. In fact, the guitars I tried were so high-end I couldn't tell if his prices were any good. I do remember, however, reading somewhere on the net that he had the very best price in the country on a certain guitar amp, that people were calling from all over the country to get his deal on some Traynor.