Will Rogers Animal Hospital

★★★☆☆

About Will Rogers Animal Hospital

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  • Veterinary Services
  • Animal Hospitals

Pets & Animals

Pets & Animals
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Will Rogers Animal Hospital

335 S Highway 169 Oologah, OK

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Animal Medical Center

1711 N Lynn Riggs Blvd Claremore, OK

3.0 3
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I took my cat to Will Rogers Animal Hospital on a Thursday morning as she was not eating & a little lethargic but alert & walking. We authorized them to do blood work & other tests. They called Thursday around noon & asked if they could do a leukemia test stating she was running a fever and they would call with the result. I never heard back so I called later Thursday afternoon for an update & was informed the test was negative. Her condition was the same & still hasnt eaten. Friday I called again to check on her & the front desk told me she was doing the same however her temperature was normal & if she ate she could come home Saturday. I called Saturday morning & again they told me her temperature was normal but she still hadnt eaten. I stated I could pick her up & see if perhaps being home would help and they agreed. She was put in her carrier & brought out yowling so I was happy to hear her as I paid my bill and got the antibiotics. When I got home to get her out of the carrier I noticed a huge baseball size lump on her left shoulder down her leg and she wouldnt get up. I called back immediately & she said to bring her back in & they would look at her. When I got there she told me that she wouldn't be still last night & it was just fluids but it would absorb they just forgot to tell me she couldn't walk. I asked if I could give her nutri-cal since she hadnt eaten since I dropped her off. I get back home & realize its not the lump on her shoulder keeping her down that something was terribly wrong. She couldnt see; she was blind & had no strength to even hold her head up. They never told me anything was wrong or that she was so sick but just that she had a fever, then it was normal but she wasnt eating. Not once was I told her condition had changed from when I brought her in. I am certainly not a veterinarian & had no clue what she needed. She started having seizures & screaming so I took her back to Will Rogers Animal Hospital & I was rudely told I needed to take her to an emergency clinic. Catoosa Small Animal Clinic was absolutely stunned that Dr. J C Bryson & Dr. Wallace would ever let my beloved kitty leave their clinic or that they wouldnt inform me of her dire condition. They examined her & said she was hemorrhaging over her entire body; she had blood in her urine & was having brain seizures. Had I not picked her up she would have had a horrible & slow painful death. They said they may not have been able to save her from the get go but they would have kept me informed of any and all changes & that they would have found out what was wrong with her. With all of this new information we agreed it would be best to end her suffering. I also have a video showing how they sent her home which will make you physically sick. Monday I called to speak to either vet & never got a return call. I took the extra step & wrote a letter to them of everything that had transpired & hand delivered it. The office was packed & I did not make a scene even though my heart had been ripped out & I felt nothing but sheer anger & disappointment. I pulled one of the girls aside & privately told her what happened & asked to speak to one of the vets. They wouldn't see me so I asked for either of them to call. I never got a call even after multiple calls to speak with them over the course of two weeks. Extremely poor communication to say the least & they did not state the condition of my beloved kitty. I will never step foot in that clinic again. I'm amazed at the stories similar to mine & wish more people would tell their unfortunate experiences such as I am. I hope no one has to experience the heartache of their treasured animal like I did. I trusted JC Bryson & Ron Wallace to be competent Veterinarians who would treat my animals with care, compassion & keep me informed but they failed miserably.

1
★☆☆☆☆

I took my cat to Will Rogers Animal Hospital on a Thursday morning as she was not eating & a little lethargic but alert & walking. We authorized them to do blood work & other tests. They called Thursday around noon & asked if they could do a leukemia test stating she was running a fever and they would call with the result. I never heard back so I called later Thursday afternoon for an update & was informed the test was negative. Her condition was the same & still hasnt eaten. Friday I called again to check on her & the front desk told me she was doing the same however her temperature was normal & if she ate she could come home Saturday. I called Saturday morning & again they told me her temperature was normal but she still hadnt eaten. I stated I could pick her up & see if perhaps being home would help and they agreed. She was put in her carrier & brought out yowling so I was happy to hear her as I paid my bill and got the antibiotics. When I got home to get her out of the carrier I noticed a huge baseball size lump on her left shoulder down her leg and she wouldnt get up. I called back immediately & she said to bring her back in & they would look at her. When I got there she told me that she wouldn't be still last night & it was just fluids but it would absorb they just forgot to tell me she couldn't walk. I asked if I could give her nutri-cal since she hadnt eaten since I dropped her off. I get back home & realize its not the lump on her shoulder keeping her down that something was terribly wrong. She couldnt see; she was blind & had no strength to even hold her head up. They never told me anything was wrong or that she was so sick but just that she had a fever, then it was normal but she wasnt eating. Not once was I told her condition had changed from when I brought her in. I am certainly not a veterinarian & had no clue what she needed. She started having seizures & screaming so I took her back to Will Rogers Animal Hospital & I was rudely told I needed to take her to an emergency clinic. Catoosa Small Animal Clinic was absolutely stunned that Dr. J C Bryson & Dr. Wallace would ever let my beloved kitty leave their clinic or that they wouldnt inform me of her dire condition. They examined her & said she was hemorrhaging over her entire body; she had blood in her urine & was having brain seizures. Had I not picked her up she would have had a horrible & slow painful death. They said they may not have been able to save her from the get go but they would have kept me informed of any and all changes & that they would have found out what was wrong with her. With all of this new information we agreed it would be best to end her suffering. I also have a video showing how they sent her home which will make you physically sick. Monday I called to speak to either vet & never got a return call. I took the extra step & wrote a letter to them of everything that had transpired & hand delivered it. The office was packed & I did not make a scene even though my heart had been ripped out & I felt nothing but sheer anger & disappointment. I pulled one of the girls aside & privately told her what happened & asked to speak to one of the vets. They wouldn't see me so I asked for either of them to call. I never got a call even after multiple calls to speak with them over the course of two weeks. Extremely poor communication to say the least & they did not state the condition of my beloved kitty. I will never step foot in that clinic again. I'm amazed at the stories similar to mine & wish more people would tell their unfortunate experiences such as I am. I hope no one has to experience the heartache of their treasured animal like I did. I trusted JC Bryson & Ron Wallace to be competent Veterinarians who would treat my animals with care, compassion & keep me informed but they failed miserably.

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This is a farely new clinic and it is very nice! I was so glad they came to Oologah. They have always been so kind and considerate there. I love the staff! They have reasonable prices. I would recommend them to anyone!

4
★★★★☆

This is a farely new clinic and it is very nice! I was so glad they came to Oologah. They have always been so kind and considerate there. I love the staff! They have reasonable prices. I would recommend them to anyone!

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0 out of 1 people found this review helpful.

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Very nice facilitly. Staff is really good about answering any animal/pet related questions when ever I call them. Also when I have gone in to purchase flea medicine for my pets they have weighed my dog for free and the vet has even given me advice on other pet related "problems". They keep track of your pets information and even sent out a card to remind us of vaccination due dates.

4
★★★★☆

Very nice facilitly. Staff is really good about answering any animal/pet related questions when ever I call them. Also when I have gone in to purchase flea medicine for my pets they have weighed my dog for free and the vet has even given me advice on other pet related "problems". They keep track of your pets information and even sent out a card to remind us of vaccination due dates.

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0 out of 1 people found this review helpful.

 

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