riverhouse catering and banquet center

★★★★☆

About riverhouse catering and banquet center

Categories
  • Weddings and Events
  • Banquet Rooms
  • Reception Centers

Personal Services

Personal Services
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4.0 3
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Riverhouse Banquet Center is hands down the best value in town! We were on a very tight budget for our wedding and were blown away by what they offered for their low rate. Nowhere could you get decor, linens, dessert, late night snack, champagne toast, and the personal service Cindy provides at the price they charge. They go the extra mile to see to it you're happy too. I wanted the Italian breaded chicked for my wedding, but I didn't like chicked on the bone so I told Cindy I would just settle for the chicken Limone' (at an additiona charge). Rather than taking the extra money and serving something I didn't really want, Cindy offered to get us boneless chicken breast at NO EXTRA COST! I was floored. The day of our wedding could not have been better! We decided to do a sand ceremony since the wedding was outside. Right before the bride song started, one of the sand cylinders broke. I was mortified that we would have to skip that part. Without hesitation Cindy sent a staff member to the kitchen to get a new glass vase and didn't charge us anything for it! At dinner service they had a staff member walk with my groom and me to the buffet table, plate our food and walk with us back to our table. Nice touch! I never had a problem communicating with Cindy. Whenever I had a question I left a message on her voicemail and she returned my calls in a timely manner. I can't say enough about how great my experience was at Riverhouse. The food was fantastic, the decor was beautiful, the staff was wonderful to work with. If you have a tight budget, but want a top notch wedding I would recommend calling Riverhouse!

5
★★★★★

Riverhouse Banquet Center is hands down the best value in town! We were on a very tight budget for our wedding and were blown away by what they offered for their low rate. Nowhere could you get decor, linens, dessert, late night snack, champagne toast, and the personal service Cindy provides at the price they charge. They go the extra mile to see to it you're happy too. I wanted the Italian breaded chicked for my wedding, but I didn't like chicked on the bone so I told Cindy I would just settle for the chicken Limone' (at an additiona charge). Rather than taking the extra money and serving something I didn't really want, Cindy offered to get us boneless chicken breast at NO EXTRA COST! I was floored. The day of our wedding could not have been better! We decided to do a sand ceremony since the wedding was outside. Right before the bride song started, one of the sand cylinders broke. I was mortified that we would have to skip that part. Without hesitation Cindy sent a staff member to the kitchen to get a new glass vase and didn't charge us anything for it! At dinner service they had a staff member walk with my groom and me to the buffet table, plate our food and walk with us back to our table. Nice touch! I never had a problem communicating with Cindy. Whenever I had a question I left a message on her voicemail and she returned my calls in a timely manner. I can't say enough about how great my experience was at Riverhouse. The food was fantastic, the decor was beautiful, the staff was wonderful to work with. If you have a tight budget, but want a top notch wedding I would recommend calling Riverhouse!

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The main complaint I have about this venue is the staff's lack of ability to answer phone calls or return phone calls. It was like pulling teeth, multiple times, to try and get a live person on the line to talk to. And don't bother emailing because there is no one on the other end. I also think they could decorate the outside of the building by the water a little nicer. When you can see it in the background of my pictures and nothing else it looks like we got married in an alley somewhere. But, the view of the city buildings, river, brick patio area, gazebo, and landscaping behind the gazebo are wonderful! We got some really nice photos outside. Everybody loved the tiki bar option, too--especially people who smoked who spent some time outside. The reception coordinator has a knack for decorating, too, and did quite a nice job with the interior tables, linen colors, flower arrangements, etc.

Overall, everybody had a fantastic time there, though. And the bartender was very pleasant and efficient as well. I guess having my questions unanswered for months at a time without return phone calls and some of the unsightly building areas constitute part of the you-get-what-you-pay-for element since their prices are considerably cheaper than any other venue we checked out. I would recommend this place, but would also recommend you don't move forward with anything until you make it clear that you need to have access to somebody if necessary. Point out that others have complained about their communication issues in the past and see what they can do to ensure it improves in the future.

3
★★★☆☆

The main complaint I have about this venue is the staff's lack of ability to answer phone calls or return phone calls. It was like pulling teeth, multiple times, to try and get a live person on the line to talk to. And don't bother emailing because there is no one on the other end. I also think they could decorate the outside of the building by the water a little nicer. When you can see it in the background of my pictures and nothing else it looks like we got married in an alley somewhere. But, the view of the city buildings, river, brick patio area, gazebo, and landscaping behind the gazebo are wonderful! We got some really nice photos outside. Everybody loved the tiki bar option, too--especially people who smoked who spent some time outside. The reception coordinator has a knack for decorating, too, and did quite a nice job with the interior tables, linen colors, flower arrangements, etc.

Overall, everybody had a fantastic time there, though. And the bartender was very pleasant and efficient as well. I guess having my questions unanswered for months at a time without return phone calls and some of the unsightly building areas constitute part of the you-get-what-you-pay-for element since their prices are considerably cheaper than any other venue we checked out. I would recommend this place, but would also recommend you don't move forward with anything until you make it clear that you need to have access to somebody if necessary. Point out that others have complained about their communication issues in the past and see what they can do to ensure it improves in the future.

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This is a small banquet hall on the clinton river. It probably only holds around 150 people,it's decor is very nice.And the even have a little yard in the back so you can go out and look at the river.The food there is pretty good,and the owner and the employees are all very nice and effiecient. If you have a smaller party or wedding this would be a nice place for it.

PROS: nice place
CONS: a little small

4
★★★★☆

This is a small banquet hall on the clinton river. It probably only holds around 150 people,it's decor is very nice.And the even have a little yard in the back so you can go out and look at the river.The food there is pretty good,and the owner and the employees are all very nice and effiecient. If you have a smaller party or wedding this would be a nice place for it.

PROS: nice place
CONS: a little small

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