Message from Santana Row

Shops and urban spaces for shopping and living.
  • 70 shops
  • 20 restaurants
  • 5 spas & a hotel

Welcome to Santana Row, the South Bay's premier living, shopping and entertainment destination. Much more than a collection of stores, Santana Row is a vibrant community of luxurious apartments, distinctive condominiums, exciting shops, pampering spas, and a full-service hotel. Dining options range from casual outdoor cafés to sophisticated international cuisines. Our pedestrian-friendly streets have a European flair, complete with fountains, a farmers' market, concerts and other special events in the open air. From fashion to food to fun, it's all here, all in a row, Santana Row.

MarkerBurke Williams

4 Star Rating - Very good 8 reviews – Review Burke Williams

(408) 551-4611

355 Santana Row

Suite 2010
San Jose, CA 95128

Editorial Description by Citysearch
Former shopping center-turned-urban neighborhood filled with mixed-use retail space, hotel, apartments and restaurants .
Rated 8.9 out of 10 by Citysearch.

8 Reviews of Burke Williams in San Jose

...Write yours here!

Bet it's nice but homewreckers work there!  2 Star Rating - Wouldn't recommend

Just watch out ladies, the therapist you have may be text messaging and calling your husband after you leave! Found out that my man's 'friend' is employed there and she has a list of other 'friends' even though she herself is married with kids!

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Used to be at the top of my list....  2 Star Rating - Wouldn't recommend

They went from being my favorite spa ever to my making the drastic decision to never come back.Make a long story short I have been going regularly for prenatal massages and facials, scheduling at least two months in advance. Got a call the 1 hour before of my appt as I was going out the door, and told my facial was cancelled because the technician called in sick and they couldn't find anyone to come in. I asked if I could receive some type of discount for being inconvenienced and having to reschedule and was told no. I have been a faithful customer for several years. If I had called to cancel the day of they would have charged me in full for the service, requesting a small discount for being inconvenienced should have not been an issue, especially since I know they have comped full services for less.

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great group space for a mother's get away  5 Star Rating - World class

Our mother's group had a great day at this spa. The treatments were excellent. The facilities very nice, and big enough to comfortably host all of us (10 people) plus all the other guests. The facial that I received was outstanding.
All the small details, like having a phone booth area where I could make a business call from, made this spa super.

PROS: good treatments, great facilities
CONS:

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very upscale spa  4 Star Rating - Very good

I have been to a few different spas over the years. Although the staff might vary slightly from spa to spa, I think a big part of the experience is the atmosphere of the spa. Burke Williams is a very large, upscale spa. In my opinion, it does not have a typical spa feel (i.e. brightly lit with marble or slate interior). In fact it seemed very dark, subdued and extremely quiet! You wait for your treatment in recliner chairs that are separated by thick, velvet curtains so that you are sitting in your own little cubby area. Some might find this nice and relaxing, but some might find it a little strange.

I think it would be nice to spend a little more time there to enjoy the facility. There is a large jacuzzi tub for soaking and a nice large area stocked with supplies for "beautifying" after your treatment.

PROS: nice service, very upscale, very quiet
CONS: almost too dark and quiet not to mention pricey

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Awesome  5 Star Rating - World class

Bruke Williams is pricey, but the spa is great and any appointment gives you access to the whole hot tub, steam room, and all pampering for the entire day. Great place to just go relax for a few hours. The staff is extraordinarily friendly and make you feel at home. I wish I could stay at this place all the time.

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Best Spa in the South Bay  5 Star Rating - World class

Burke Williams is a great gem in the South Bay Area. Located in the Santana Row outdoor mall, Burke Williams is hidden right outside the Valencia hotel. Employees greet you warmly when you walk through the two heavy wooden doors. An additional employee will escort you to your locker where a soft robe and slippers await. You have the option of heading into the hot tub or sauna before your treatment. There is also a quiet waiting room with loungers that you can wait in before your treatment. I have gotten the Savannah Surrender and the regular massage and thought both were excellent. The treatment rooms are quiet and clean, water and snacks are plentiful throughout the spa. The staff is excellent and make you feel welcome.

PROS: friendly staff, calm environment
CONS: parking can be a problem on a busy weekend

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Burke Williams  5 Star Rating - World class

The Burke Williams spa is amazing! You are truly pampered here, from the moment you step into the lobby. You get a locker as well as a robe and slippers. The spa wasnt very hot, but was extremely relaxing. I had a great massage after that. The bath area had everything youd ever need, including shampoo, razors, shower gel, etc.

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Burke Williams Spa  4 Star Rating - Very good

Bruke Williams in Santana Row is pricey, but the spa is great and any appointment gives you access to the whole hot tub-steam room-gigantic showers-cold towels/cucumber slices area for the entire day. Great place to just go relax for a few hours. I know some people got a package that included some 2 for 1 coupons that not everyone has been able to use up. If you can get hold of those, it would be nice to get a massage or something and a 2 for 1

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3 Reviews by Citysearch:

Excellent Services 4 Star Rating - Very good

Santana Row is a great place to eat, shop and entertain yourself. I love going at night b/c there are many bars to go to and i love playing chess while i am waiting for a table.

Posted 10/30/06 at 4:16pm

Parking is horrible 2 Star Rating - Wouldn't recommend

Good Restaurants and Salons but little shopping selection. Wahoo's is still great a nice addition to Santana Row

Posted 08/02/06 at 12:00am

Sino Restaurant is the best restaurant and lounge! 5 Star Rating - World class

Sino Restaurant is an impressive modern NY style restaurant in the middle of San Jose! Finally, a 'chic' restaurant and lounge that delivers great ambiance, food, and service! I've been waiting for a sophisticated restaurant to knock me and my 'Sex and the City' friends off our feet, and now we are there every week-end!
I threw an exclusive birthday party in the beautiful banquet room on the 'dragon menu' (which isn't available on the regular menu and for large groups only). It included foie gras, sashumi, Chinese pork loin, Peking Duck, etc...the food was endless, extravagent, and delicious! The food and service were so smooth and great, I could actually sit back and enjoy the evening without saying a word! Very impressive! Thank you Sino for a wonderful experience!

Pros: Ambiance, food, & service
Posted 06/10/06 at 12:00am