I was really impressed with this place. The staff was very friendly and I felt well pampered. The facility had everything, a nice lounge to relax in before the massage. The price was comparable to other day spa, but I felt I got more here than other places like Spa Elia in Los Gatos.
They went from being my favorite spa ever to my making the drastic decision to never come back.Make a long story short I have been going regularly for prenatal massages and facials, scheduling at least two months in advance. Got a call the 1 hour before of my appt as I was going out the door, and told my facial was cancelled because the technician called in sick and they couldn't find anyone to come in. I asked if I could receive some type of discount for being inconvenienced and having to reschedule and was told no. I have been a faithful customer for several years. If I had called to cancel the day of they would have charged me in full for the service, requesting a small discount for being inconvenienced should have not been an issue, especially since I know they have comped full services for less.
Our mother's group had a great day at this spa. The treatments were excellent. The facilities very nice, and big enough to comfortably host all of us (10 people) plus all the other guests. The facial that I received was outstanding.
All the small details, like having a phone booth area where I could make a business call from, made this spa super.
PROS: good treatments, great facilities
I have been to a few different spas over the years. Although the staff might vary slightly from spa to spa, I think a big part of the experience is the atmosphere of the spa. Burke Williams is a very large, upscale spa. In my opinion, it does not have a typical spa feel (i.e. brightly lit with marble or slate interior). In fact it seemed very dark, subdued and extremely quiet! You wait for your treatment in recliner chairs that are separated by thick, velvet curtains so that you are sitting in your own little cubby area. Some might find this nice and relaxing, but some might find it a little strange.
I think it would be nice to spend a little more time there to enjoy the facility. There is a large jacuzzi tub for soaking and a nice large area stocked with supplies for "beautifying" after your treatment.
PROS: nice service, very upscale, very quiet
CONS: almost too dark and quiet not to mention pricey
Bruke Williams is pricey, but the spa is great and any appointment gives you access to the whole hot tub, steam room, and all pampering for the entire day. Great place to just go relax for a few hours. The staff is extraordinarily friendly and make you feel at home. I wish I could stay at this place all the time.
Burke Williams is a great gem in the South Bay Area. Located in the Santana Row outdoor mall, Burke Williams is hidden right outside the Valencia hotel. Employees greet you warmly when you walk through the two heavy wooden doors. An additional employee will escort you to your locker where a soft robe and slippers await. You have the option of heading into the hot tub or sauna before your treatment. There is also a quiet waiting room with loungers that you can wait in before your treatment. I have gotten the Savannah Surrender and the regular massage and thought both were excellent. The treatment rooms are quiet and clean, water and snacks are plentiful throughout the spa. The staff is excellent and make you feel welcome.
PROS: friendly staff, calm environment
CONS: parking can be a problem on a busy weekend
The Burke Williams spa is amazing! You are truly pampered here, from the moment you step into the lobby. You get a locker as well as a robe and slippers. The spa wasn?t very hot, but was extremely relaxing. I had a great massage after that. The bath area had everything you?d ever need, including shampoo, razors, shower gel, etc.
Bruke Williams in Santana Row is pricey, but the spa is great and any appointment gives you access to the whole hot tub-steam room-gigantic showers-cold towels/cucumber slices area for the entire day. Great place to just go relax for a few hours. I know some people got a package that included some 2 for 1 coupons that not everyone has been able to use up. If you can get hold of those, it would be nice to get a massage or something and a 2 for 1
This is a great little place to go shopping, especially if you have money. They have good stores here, such as Urban Outfitters and the like. They have Crate & Barrel, and some expensive designer stores as well. I heard there was a fire here like two months ago?? I don't know, but I think there was.
European style architecture with apartments above and designer stores below. Home to Escada, St. John, Gucci, Urban Outfitters, Anthropolgie, Borders. Restaurants include Maggianos, Pasta Pomodoro. Coffee shops include Fantastia. Also has a Ben and Jerrys. Great atmosphere to do some shopping (or window shopping). Simply exquisite.
santana row is a really upscale outdoor mall. they have many restaurants here and some bakeries and boutiques. the stuff they sell here is pretty expensive. they also have a theatre here. the staff are so nice and not as snotty as i thought they were going to be. bad thing is that the parking is so hard to find due to the vast amount of people that come here everyday. usually during 7 o'clock it's crowded. i recommend stopping by cocola and pasta pomodoro
great place to go shopping outdoors. you can breathe in the fresh air as you walk by the elegant stores. they have a coach store, and a whole lot of other famous brand stores.the dining here is very nice. they also have a nice cafe and a bookstore. across this place is valleyfair mall which is alos another great mall. this place is very beautiful!
One of the latest editions to the SF peninsula shopping experience is Santana Row. Setup as an open-air network of stores (in a row) this collection of high-end retailers provides for unparelled shopping and dining opportunities. Every store you can imagine is within a short walk, and the beautiful outdoor courts provide for a lovely public performance space.
THIS IS A FANTASTIC OUTDOOR MALL. THEY HAVE ALL THE REQUIREMENTS TO BE A LADIES BEST FRIEND...COACH, BURBURRY, LOUIS VUITTON, CONTAINER FACTORY STORE. EVERYTHING. I LOVE THIS PLACE SO MUCH. THEY HAVE SO MANY GOOD RESTAURANTS HERE AND A BOOKSTORE AS WELL. EVEN RACHEL RAY CAME HERE AND DID A DEMONSTRATION ON HER FOOD!
Santana Row was recently rebuilt and has many nice boutiques / shops, restaurants, and lofts for sale. That's right, you heard me, lofts.
There is also a nightclub there that is pretty happening and popular among many locals. Santana Row is interesting in that sometimes you see stars there, and sometimes you see tourists there. The shopping area is one street that spans about 3-4 blocks. Alot of the restaurants have outdoor dining available. There is even a Borders bookstore there if you to get away from all of the high society boutiques in the shopping area.
Santana Row is a new generation of shopping area, in that it caters to mid-high income patrons (they sell lofts there to goodness sakes). Don't let the rich architecture overwhelm you, people there are friendly.
PROS: Up-scale shopping area full of students, tourists, stars, and the average person. Great outdoor setup. Good food. Place to see people and be seen by people. Give it a visit, just so you can say you were there.
BEWARE OF SANTANA ROW
First - don't purchase SANTANA ROW gift cards. They charge extraordinary fees - $2.50 a month.....a $100 gift card can quickly become worthless if you don't use it. I thought this was illegal in California but apparently, there are loop holes like charging a monthly finance fee.
I tried several times to get to Santana Row to use my new gift card but could NEVER FIND PARKING...sure, there's parking in the morning during the week but I work so I usually had to go in the evenings or during the weekend....no parking...finally gave up and left.
SO BE WARNED!
Cons: Customer Service and Parking
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Pros: good food
Santana Row is a great place to eat, shop and entertain yourself. I love going at night b/c there are many bars to go to and i love playing chess while i am waiting for a table.
Good Restaurants and Salons but little shopping selection. Wahoo's is still great a nice addition to Santana Row
Sino Restaurant is an impressive modern NY style restaurant in the middle of San Jose! Finally, a 'chic' restaurant and lounge that delivers great ambiance, food, and service! I've been waiting for a sophisticated restaurant to knock me and my 'Sex and the City' friends off our feet, and now we are there every week-end!
I threw an exclusive birthday party in the beautiful banquet room on the 'dragon menu' (which isn't available on the regular menu and for large groups only). It included foie gras, sashumi, Chinese pork loin, Peking Duck, etc...the food was endless, extravagent, and delicious! The food and service were so smooth and great, I could actually sit back and enjoy the evening without saying a word! Very impressive! Thank you Sino for a wonderful experience!
Pros: Ambiance, food, & service