Firehouse Grille & Pub

★★★★☆
  • 2768 Stark Dr

    Willoughby, OH 44094

    Map & Directions
  • 440-943-4983

About Firehouse Grille & Pub

Hours
Mon. - Sat. 11am - 2:30am;Sun. CLOSED

Food

Food
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Great place to relax on the way home from work. Menu is fun & has a ton of choices. Food is good. In the summer the patio is an excellent place to relax.

4
★★★★☆

Great place to relax on the way home from work. Menu is fun & has a ton of choices. Food is good. In the summer the patio is an excellent place to relax.

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I ate at the Firehouse Grille & Pub 4 times, 3 of the times the service and food was great. But this last time the waiter/manager/part owner was unfriendly, never really said anything, slammed the plates and drinks on the table, and when the Mrs. said something to him, he just walked away. Well needless to say I wrote on the reciept that SERVICE SUCKED and left no tip, since it took forever to get the food(45 minutes) and it was an easy order. He followed us out to the parking lot and called us a$$holes and told us to get the F*CK out of there, other patrons outside couldn't believe his treatment...we weren't trying to get a free meal. But for manager/part owner I thought his actions were inexcusable....With this day and age of limited disposable income, I will take my business elsewhere. I will not recommend this place to anyone...

1
★☆☆☆☆

I ate at the Firehouse Grille & Pub 4 times, 3 of the times the service and food was great. But this last time the waiter/manager/part owner was unfriendly, never really said anything, slammed the plates and drinks on the table, and when the Mrs. said something to him, he just walked away. Well needless to say I wrote on the reciept that SERVICE SUCKED and left no tip, since it took forever to get the food(45 minutes) and it was an easy order. He followed us out to the parking lot and called us a$$holes and told us to get the F*CK out of there, other patrons outside couldn't believe his treatment...we weren't trying to get a free meal. But for manager/part owner I thought his actions were inexcusable....With this day and age of limited disposable income, I will take my business elsewhere. I will not recommend this place to anyone...

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When I first moved to Willoughby Hills, my new boyfriend wanted to take me somewhere I would feel comfortable. The Firehouse was it and so much more. The service is unmatched, the food is great, and the atmosphere is perfect. The food is served late (11 weekdays, 12 on weekends), and unlike other places we never feel we're being pushed out the door because they want to close early. And to make the experience even better they have live entertainment every Wednesday and Saturday. Plus, the patio in the summertime is just beautiful!

Two years later and now living over a half hour away, we still travel to the Firehouse as often as we're able. This will always be one of our favorite places!

5
★★★★★

When I first moved to Willoughby Hills, my new boyfriend wanted to take me somewhere I would feel comfortable. The Firehouse was it and so much more. The service is unmatched, the food is great, and the atmosphere is perfect. The food is served late (11 weekdays, 12 on weekends), and unlike other places we never feel we're being pushed out the door because they want to close early. And to make the experience even better they have live entertainment every Wednesday and Saturday. Plus, the patio in the summertime is just beautiful!

Two years later and now living over a half hour away, we still travel to the Firehouse as often as we're able. This will always be one of our favorite places!

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I was there that night, in fact I was one of the patrons that witnessed this... Columbus was out of line, the place was very busy (especially for a Monday)... The server was doing his best to please 60 other customers... they were understaffed - not the servers fault - And by the way - Why leave a note that the "service sucked"? I'd be highly annoyed too if someone left a note like that. Step up and say something to the server, don't coward away with a note...

5
★★★★★

I was there that night, in fact I was one of the patrons that witnessed this... Columbus was out of line, the place was very busy (especially for a Monday)... The server was doing his best to please 60 other customers... they were understaffed - not the servers fault - And by the way - Why leave a note that the "service sucked"? I'd be highly annoyed too if someone left a note like that. Step up and say something to the server, don't coward away with a note...

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Message from Firehouse Grille & Pub

The FireHouse is one of Lake County's best places to eat, drink & relax!!! Our food is unbelievable!! Home-made cajun style potato chips, pasta's, burgers, ribs and much more!! Stop in and see for yourself! 10 different beers on tap and the best service around! Best PATIO in the area!! We also offer a private banquet room that holds parties from 25 -100 people! great for office gatherings, holiday parties, birthday parties and much more!





 

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