Fuel City Furnace Co

★☆☆☆☆

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When my father passed away a few yrs ago, I called fuel city to come and service our furnace since they had installed it. No matter what I did they would not come over. I knew my father had problems with getting them to come over to perform routine service and always wondered why. Now I know. I finally called another company and when they came over, I was dumbfounded to find out what was going on. When fuel city installed our furnace, they didn't install it right and you couldn't even change the filters. I always wondered why they put filter material over the air returns, now I know. They had told us it was for extra protection. Well the new company had to saw something that was in the way to even open the door to the filters. Can you imaging how dirty they were? They had been in this furnace for about 10 yrs. It's a wonder the unit was working at all. I guess they were having trouble finding service men that were willing to crawl under the house and act like they were working and then charge us for doing absolutely nothing. I would never recommend them to anyone for anything.

1
★☆☆☆☆

When my father passed away a few yrs ago, I called fuel city to come and service our furnace since they had installed it. No matter what I did they would not come over. I knew my father had problems with getting them to come over to perform routine service and always wondered why. Now I know. I finally called another company and when they came over, I was dumbfounded to find out what was going on. When fuel city installed our furnace, they didn't install it right and you couldn't even change the filters. I always wondered why they put filter material over the air returns, now I know. They had told us it was for extra protection. Well the new company had to saw something that was in the way to even open the door to the filters. Can you imaging how dirty they were? They had been in this furnace for about 10 yrs. It's a wonder the unit was working at all. I guess they were having trouble finding service men that were willing to crawl under the house and act like they were working and then charge us for doing absolutely nothing. I would never recommend them to anyone for anything.

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