Westport Yarns

★☆☆☆☆
  • 582 Post Rd E

    Westport, CT 06880

    Map & Directions
  • 203-454-4300

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Knitting Central has beautiful yarn. Unfortunately, they don't have beautiful customer service. If anyone acknowledges you, consider yourself lucky if you're not a regular. If someone is actually helpful, then you hit the jackpot which rarely happens. More often you're left to blunder around the tiny store yourself with no assistance.

Prices are high; you can get the same things down the street for slightly less, or online for a lot less. Now that they're closing their brick & mortar store everything (almost is on sale), but isn't it interesting the the prices went up right before the sale, so you're not really saving that much. And the kiss of death - the prices were lower on their website and they wouldn't honor that price in the store, said it was a mistake so too bad. NOT good customer service.

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★☆☆☆☆

Knitting Central has beautiful yarn. Unfortunately, they don't have beautiful customer service. If anyone acknowledges you, consider yourself lucky if you're not a regular. If someone is actually helpful, then you hit the jackpot which rarely happens. More often you're left to blunder around the tiny store yourself with no assistance.

Prices are high; you can get the same things down the street for slightly less, or online for a lot less. Now that they're closing their brick & mortar store everything (almost is on sale), but isn't it interesting the the prices went up right before the sale, so you're not really saving that much. And the kiss of death - the prices were lower on their website and they wouldn't honor that price in the store, said it was a mistake so too bad. NOT good customer service.

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