Victoria Plaza

★★☆☆☆
  • 26101 Country Club Blvd

    North Olmsted, OH 44070

    Map & Directions
  • 866-743-9214

About Victoria Plaza

Hours
Mon 9:00 am - 6:00 pm, Tue 9:00 am - 7:00 pm, Wed - Fri 9:00 am - 6:00 pm, Sat 9:00 am - 5:00 pm, Sun 11:00 am - 5:00 pm

Real Estate

Real Estate
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1.5 2
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This place is a TRAP! It seemed wonderful when Jackie showed us around the well kept renovated model apartment, pool, gym, sauna, spacious laundry room & community room.\r\n\r\nThen we signed the lease. \r\n\r\nThe sauna has not worked a single day since move in, they take the out of order sign off when doing tours but it wasn't working even when we toured. The excercise equipment is for looks since only two pieces work. That laundry room is the ONLY one!!! For 19 floors of apartments! The pool is consistently broken and/or closed. The parking lot was torn up for months and we had to park across four lanes of traffic at the mall regularly. The first time you need a repair you meet the the REAL Jackie. It won't be fixed and you'll get screwed...but she'll do it with her ""smile"" & an attitude. The radiator a few floors up busted and flooded our apartment, soaking my sleeping head in disgusting smelly radiator water YAY. \r\n\r\nThey let us sleep in a guest suite for the night cause they said (st like 2am) our carpet needed to be pulled up for sanitary reasons... then a few hours later when Jackie was more awake she decided our carpet padding wasn't wet...even though our carpet would remain soaked for almost a week we were forced back into our odor filled apartment. Then the headaches and dizziness came... we had mold except they refused to do anything except say it wasn't mold. \r\n\r\nThen we bought a mold test. It was mold... they still refused to do anything since according to them, it wasn't mold. We went over their heads and they had to bring in a guy with a humidity detector... he said it should be 15-20% humidity in our walls (this is two weeks after the flood) but our walls were 92%... but that doesn't guarantee mold... so we are supposed to live in our moldy apt. They will replace one wall but nothing else not even moldy carpet... My health is too important so we will be paying 2 rent payments...we had to get another apt.... but we can't break our lease here. Stay away!!

1
★★☆☆☆

This place is a TRAP! It seemed wonderful when Jackie showed us around the well kept renovated model apartment, pool, gym, sauna, spacious laundry room & community room.\r\n\r\nThen we signed the lease. \r\n\r\nThe sauna has not worked a single day since move in, they take the out of order sign off when doing tours but it wasn't working even when we toured. The excercise equipment is for looks since only two pieces work. That laundry room is the ONLY one!!! For 19 floors of apartments! The pool is consistently broken and/or closed. The parking lot was torn up for months and we had to park across four lanes of traffic at the mall regularly. The first time you need a repair you meet the the REAL Jackie. It won't be fixed and you'll get screwed...but she'll do it with her ""smile"" & an attitude. The radiator a few floors up busted and flooded our apartment, soaking my sleeping head in disgusting smelly radiator water YAY. \r\n\r\nThey let us sleep in a guest suite for the night cause they said (st like 2am) our carpet needed to be pulled up for sanitary reasons... then a few hours later when Jackie was more awake she decided our carpet padding wasn't wet...even though our carpet would remain soaked for almost a week we were forced back into our odor filled apartment. Then the headaches and dizziness came... we had mold except they refused to do anything except say it wasn't mold. \r\n\r\nThen we bought a mold test. It was mold... they still refused to do anything since according to them, it wasn't mold. We went over their heads and they had to bring in a guy with a humidity detector... he said it should be 15-20% humidity in our walls (this is two weeks after the flood) but our walls were 92%... but that doesn't guarantee mold... so we are supposed to live in our moldy apt. They will replace one wall but nothing else not even moldy carpet... My health is too important so we will be paying 2 rent payments...we had to get another apt.... but we can't break our lease here. Stay away!!

Pros: Good Location, comparable rent to area

Cons: It's a shady shady place with a shady manager who would be better suited to slum lording.

.

First of all the ammenities...The pool looks like Lake Erie and wont be open until August 1st. The sauna has been ""out of service"" for a year now. The fitness room is full of cheap equipment that may work or may not work. The laundry facility is absolutly disgusting...there is one laundry room for an entire 19 story complex...imagine how easy laundry day must be! and if you leave your clothes in the washer or dryer for over 30 min THEY WILL THROW ALL OF YOUR CLOTHES IN THE DUMPSTER! My roomate lost $2000 worth of clothes thanks to managment! Also, Jackie is an extremely fake fake person, you will find that out when you need something. Victoria Plaza does NOT fix anything or replace anything, they strictly rig it. They come in to your apartment un-announced for various reasons. DONT EVER be late on your rent or you will pay astronomical fees...no joke, I paid $2,199 one month because it was late....and my rent is only $755!! If you live in the upper floors be prepared to wait atleast 5-10 min for an elevator. This place looks nice and sounds great when they show you around the place but beware! once you sign that lease you will realize how shady Jackie and the rest of the managment really is. AND last but not least...Keep copies of EVERY SINGLE rent check you send in...They habitually loose rent checks and you get charged rediculous fees! honest mistake? or just one more way for them to scam money out of their residents? Ohh wait...one more thing...if you want to use the lounge or party room or even the moving elevator...it costs $50. they seem to forget to tell you that when they show you around saying you can use these things at anytime!

0
★☆☆☆☆

First of all the ammenities...The pool looks like Lake Erie and wont be open until August 1st. The sauna has been ""out of service"" for a year now. The fitness room is full of cheap equipment that may work or may not work. The laundry facility is absolutly disgusting...there is one laundry room for an entire 19 story complex...imagine how easy laundry day must be! and if you leave your clothes in the washer or dryer for over 30 min THEY WILL THROW ALL OF YOUR CLOTHES IN THE DUMPSTER! My roomate lost $2000 worth of clothes thanks to managment! Also, Jackie is an extremely fake fake person, you will find that out when you need something. Victoria Plaza does NOT fix anything or replace anything, they strictly rig it. They come in to your apartment un-announced for various reasons. DONT EVER be late on your rent or you will pay astronomical fees...no joke, I paid $2,199 one month because it was late....and my rent is only $755!! If you live in the upper floors be prepared to wait atleast 5-10 min for an elevator. This place looks nice and sounds great when they show you around the place but beware! once you sign that lease you will realize how shady Jackie and the rest of the managment really is. AND last but not least...Keep copies of EVERY SINGLE rent check you send in...They habitually loose rent checks and you get charged rediculous fees! honest mistake? or just one more way for them to scam money out of their residents? Ohh wait...one more thing...if you want to use the lounge or party room or even the moving elevator...it costs $50. they seem to forget to tell you that when they show you around saying you can use these things at anytime!

Pros: Nice view, shopping and dining is right across the street, and residents are friendly

Cons: Pretty much the whole place is a big con...literally!

 

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