Cole Family Practice

★★★★☆
Healthcare for the whole family!
  • 4962 Lebanon Pike

    Old Hickory, TN 37138

    Map & Directions
  • 615-874-3422

About Cole Family Practice

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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.

I have blue cross and have been seeing the same doctor for years and have been less than happy with my care. A friend told me about Cole Family Practice, and I gave it a shot. I changed them to my PCP after the first visit! It's a small practice in a strip mall that I have never noticed, but you walk into a beautiful lobby with a very friendly staff. I have seen the nurse practitioners Amy and Michael. They always remember me and are very professional and take their time with me and my daughter. I didn't even get that at my last doctor of 5 years! Love that they are open on Saturdays too- just in case.

5
★★★★★

I have blue cross and have been seeing the same doctor for years and have been less than happy with my care. A friend told me about Cole Family Practice, and I gave it a shot. I changed them to my PCP after the first visit! It's a small practice in a strip mall that I have never noticed, but you walk into a beautiful lobby with a very friendly staff. I have seen the nurse practitioners Amy and Michael. They always remember me and are very professional and take their time with me and my daughter. I didn't even get that at my last doctor of 5 years! Love that they are open on Saturdays too- just in case.

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Our family received excellent care, much higher than average, but the wait time to get out of the waiting room has been unbearable especially with young children. Also, the billing has become an absolute nightmare. If you are an adult and don't have to worry about insurance billing or being anywhere after an appointment and don't mind waiting then this is THE place to go. Otherwise, look elsewhere. I really hope in the future these problems are solved and I can delete this! Her care is wonderful!

1
★★☆☆☆

Our family received excellent care, much higher than average, but the wait time to get out of the waiting room has been unbearable especially with young children. Also, the billing has become an absolute nightmare. If you are an adult and don't have to worry about insurance billing or being anywhere after an appointment and don't mind waiting then this is THE place to go. Otherwise, look elsewhere. I really hope in the future these problems are solved and I can delete this! Her care is wonderful!

Pros: Excellent, thorough, common sense care! Superb listener!

Cons: Waiting room time with an infant. Billing nightmares!!!!

 

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