Fire Mountain

★★☆☆☆
  • 6476 Carlisle Pike

    Mechanicsburg, PA 17050

    Map & Directions
  • 717-591-1791

About Fire Mountain

Hours
Sun 8am-9pm, Mon-Thu 10:45am-9pm, Fri-Sat 10:45am-9:30pm
1.8571 7
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If you want RUDE service from the waiters, and no apology from the management when you complain about it then this is the place for you!!! Me, my husband and three kids went to eat and stayed all but five minutes before we left. A young waiter/salad bar attenedant brushed up against my 3 year old son, and barked at me " watch where your son is, he touched my crotch!" I said I'm sorry he's only 3 years old I'm sure he didn't mean to. He then went on and on telling everyone within earshot about it. After repeating the story to five different people, I got sick of hearing him and I asked for a manager. When the manager came out I told him my son was upset about it and that I was about ready to leave. Here's where bad went WORSE. Instead of offering an apology, he said if I wanted to leave he would give me a refund, almost as if he was saying take your money and leave before anyone else hears you making a scene. So that's exactly what we did, went up the street to the SILVER SPRING DINER and had a wonderful meal there, with excellent service. Screw Fire Mountain, I'd never go back there and I'd never recomend it to anyone.

1
★☆☆☆☆

If you want RUDE service from the waiters, and no apology from the management when you complain about it then this is the place for you!!! Me, my husband and three kids went to eat and stayed all but five minutes before we left. A young waiter/salad bar attenedant brushed up against my 3 year old son, and barked at me " watch where your son is, he touched my crotch!" I said I'm sorry he's only 3 years old I'm sure he didn't mean to. He then went on and on telling everyone within earshot about it. After repeating the story to five different people, I got sick of hearing him and I asked for a manager. When the manager came out I told him my son was upset about it and that I was about ready to leave. Here's where bad went WORSE. Instead of offering an apology, he said if I wanted to leave he would give me a refund, almost as if he was saying take your money and leave before anyone else hears you making a scene. So that's exactly what we did, went up the street to the SILVER SPRING DINER and had a wonderful meal there, with excellent service. Screw Fire Mountain, I'd never go back there and I'd never recomend it to anyone.

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I usually do not have a problem with Fire Mountain the food is never great but it's worth the money you pay for it. Well the last time I went to this establishment, on Friday 3-11-2011 I figured I didn't eat the whole day why not get some grub before heading out for the evening. Well after my trip that evening I became sick a few hours later. Chill, fever, stomach craps and diarrhea. Sorry for the details. I ended up in the hospital a couple days later and diagnosed with Salmonella. Seeing as how this is the only placed I ate all day, I believe I can point my finger, that this is what gave me it. I will NEVER and I mean never eat at this restaurant again.

1
★☆☆☆☆

I usually do not have a problem with Fire Mountain the food is never great but it's worth the money you pay for it. Well the last time I went to this establishment, on Friday 3-11-2011 I figured I didn't eat the whole day why not get some grub before heading out for the evening. Well after my trip that evening I became sick a few hours later. Chill, fever, stomach craps and diarrhea. Sorry for the details. I ended up in the hospital a couple days later and diagnosed with Salmonella. Seeing as how this is the only placed I ate all day, I believe I can point my finger, that this is what gave me it. I will NEVER and I mean never eat at this restaurant again.

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I can't account the times I've left this place satisfied. Regretfully today I saw the place me and my family frequent and enjoyed turned into it's complete opposite.
From the first step I took into the place I noticed the carpet extremely dirty. The cashier/greeter was wearing a football jersey (I assume he might have been the manager to allow himself such apparel and to be seen so unprofessional and inattentive) Moreover he failed to mention that the establishment no longer takes customers to their tables but instead has them walk around scavenging for tables to meet their needs.
So now, when customer finally sit, they may be required to wipe their own tables and or clear their plates as the waitresses are stretched out thin and may not return as frequently. Furthermore, customers might have to use one spoon per two trays. Ok to complete my two cents, did I forget to mention about two sections that host large parties don't have heat????

1
★☆☆☆☆

I can't account the times I've left this place satisfied. Regretfully today I saw the place me and my family frequent and enjoyed turned into it's complete opposite.
From the first step I took into the place I noticed the carpet extremely dirty. The cashier/greeter was wearing a football jersey (I assume he might have been the manager to allow himself such apparel and to be seen so unprofessional and inattentive) Moreover he failed to mention that the establishment no longer takes customers to their tables but instead has them walk around scavenging for tables to meet their needs.
So now, when customer finally sit, they may be required to wipe their own tables and or clear their plates as the waitresses are stretched out thin and may not return as frequently. Furthermore, customers might have to use one spoon per two trays. Ok to complete my two cents, did I forget to mention about two sections that host large parties don't have heat????

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We contacted Fire Mountain for our parents 65th wedding anniversary and was told they could accomodate our group of 35 people on the date requested. When we called back to confirm AFTER we sent out the invitations, and were told since it was a Saturday, could not keep the room private for us.

1
★☆☆☆☆

We contacted Fire Mountain for our parents 65th wedding anniversary and was told they could accomodate our group of 35 people on the date requested. When we called back to confirm AFTER we sent out the invitations, and were told since it was a Saturday, could not keep the room private for us.

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We visited yesterday on August 2nd I don't know what happened to their food it used to be great,but we fell sick yesterday my daughter and I,we found hair in our food several months ago as well,but thought we try it again as we really liked it there,and the same thing all we got was an apology,it was horrible!!! atleast if we have problems at old country buffet we recieve a free meal,or a discount if were not satisfied,Don't get me wrong I'm not out 2 get free stuff,i just like to have nice service and fresh food,when i go out to eat,it's a treat for us to even get to go out,and then to find hair,it was gross!!

1
★☆☆☆☆

We visited yesterday on August 2nd I don't know what happened to their food it used to be great,but we fell sick yesterday my daughter and I,we found hair in our food several months ago as well,but thought we try it again as we really liked it there,and the same thing all we got was an apology,it was horrible!!! atleast if we have problems at old country buffet we recieve a free meal,or a discount if were not satisfied,Don't get me wrong I'm not out 2 get free stuff,i just like to have nice service and fresh food,when i go out to eat,it's a treat for us to even get to go out,and then to find hair,it was gross!!

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All you can eat buffett, nicely seasoned food, beats old country buffett by far. The only thing i don't like is that you pay for your drinksother than that the waitress was friendly and promp and they serve fresh hot bread and they cook steaks and burgers and pork chops fresh off the grill right in front of you. I know i sound fat but i'm only 90 pounds i need to go there more often and pick up some weight

4
★★★★☆

All you can eat buffett, nicely seasoned food, beats old country buffett by far. The only thing i don't like is that you pay for your drinksother than that the waitress was friendly and promp and they serve fresh hot bread and they cook steaks and burgers and pork chops fresh off the grill right in front of you. I know i sound fat but i'm only 90 pounds i need to go there more often and pick up some weight

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This place opened recently. The food is very good for a buffet. They have lots of stuff on the grill, make sure you look there before you fill your plate. The staff are very nice and quick.

4
★★★★☆

This place opened recently. The food is very good for a buffet. They have lots of stuff on the grill, make sure you look there before you fill your plate. The staff are very nice and quick.

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