I signed up for membership on September 2, 2008 and at that time I was told that I was allowed to have a guest visitor join me at a rate of $12.00. I was also told that most people are not accepted into the club and that's how they manage over crowding. The gym is always crowded.
On September 13, 2008 I took a visitor in and was asked to hand over $12.00. They wanted my guest to offer her drivers licienes and social security ans we questioned the practice.
One of the owners of the company, Mike, informed me that because the company was privately owned and not corporate he had the right to ask for anthing her wanted and to change the fees himself at anytime. He told me that at that moment the guest fee of $12.00 would now be $17.00. He turned to the two Customer Service Representatives and told them to start to charge $17.00 for all guest visitors from that point forward.
Guest fee of 12.00 changed to $17.00 without any notice and it seem only for me and my guest. The site suffers from being overcrowded and the machines with internet service are broken.
As the contract services and requirements changed for me at that moment, I decided to cancel my membership. I was informed that I must cancel between 10am-6pm Monday. On Monday the 15th, Mike told me that I was not allowed to canel my membership without paying an A/R fee and he would not explain what the fee included.
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