Sears Optical - CLOSED

★★☆☆☆
See better, look great. Call or visit us online to schedule an appointment today. At Sears Optical you''ll find professional service, stylish selection, high quality & great value.
  • 8301 Flying Cloud Located adjacent Tools

    Eden Prairie, MN 55344

    Cross street: SEARS OPTICAL, EDEN PRAIRIE CENTER

    Map & Directions

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Went to sears for one reason, they were open when i got off work late..

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★☆☆☆☆

Went to sears for one reason, they were open when i got off work late..

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I recently went into the Sears Auto Center to have a battery charged, and said I would be back the next day. So, I show up the next day, it wasn't on the table, they went looking for it and said it was missing and actually said ""Well what we can do is give you a great discount from the top of the line batteries for $69.99"". Mind you, this was not supposed to cost me anything and my battery was only two years old and ONLY had to be charged! The fact that they had the guts to SELL me something instead of apologizing and getting me something for FREE. I was outraged, obviously i demanded for them to find mine or get me a new one for free. So ALL three workers went in the back for at least 25 minutes while at least two other customers had yet to be helped. They came back with my battery but still did not apologize. I strongly believe that with the way they handled themselves and did not seem to care it was lost, i believe it is a scam to get a sale from us. Terrible Terrible service.

0
★☆☆☆☆

I recently went into the Sears Auto Center to have a battery charged, and said I would be back the next day. So, I show up the next day, it wasn't on the table, they went looking for it and said it was missing and actually said ""Well what we can do is give you a great discount from the top of the line batteries for $69.99"". Mind you, this was not supposed to cost me anything and my battery was only two years old and ONLY had to be charged! The fact that they had the guts to SELL me something instead of apologizing and getting me something for FREE. I was outraged, obviously i demanded for them to find mine or get me a new one for free. So ALL three workers went in the back for at least 25 minutes while at least two other customers had yet to be helped. They came back with my battery but still did not apologize. I strongly believe that with the way they handled themselves and did not seem to care it was lost, i believe it is a scam to get a sale from us. Terrible Terrible service.

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After finding my car unable to start after running errands in the Eden Prairie Center, their staff was very helpful in diagnosing the problem and fixing it at a very reasonable rate. I couldn't have been much more pleased with my service, which can be tough to find in the auto repair industry. I will definitely be returning!

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★★★★★

After finding my car unable to start after running errands in the Eden Prairie Center, their staff was very helpful in diagnosing the problem and fixing it at a very reasonable rate. I couldn't have been much more pleased with my service, which can be tough to find in the auto repair industry. I will definitely be returning!

Pros: Incredibly helpful staff, reasonable pricing...

Editorial from

Value-minded company offers tires, DieHard batteries and auto accessories. Services include oil change, belt replacement, brake repair and more.

 

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