Metro Puppy Kennel LTD

★★★★☆

About Metro Puppy Kennel LTD

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  • Pet Stores
  • Pet Shampoo
  • Grooming Tools

Pets & Animals

Pets & Animals
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Recently got my first ever puppy from Metro Puppy. I am so glad we did not get him from any other store. This place is so much cleaner and nicer than other stores we have been to. We got a beautiful little Maltipoo and he is healthy and just a joy to have. Will definetely recommend this place to anyone looking for a pet!

2
★★★★★

Recently got my first ever puppy from Metro Puppy. I am so glad we did not get him from any other store. This place is so much cleaner and nicer than other stores we have been to. We got a beautiful little Maltipoo and he is healthy and just a joy to have. Will definetely recommend this place to anyone looking for a pet!

Pros: everything

Cons: none

.

Where do we start? Brian is amazing, he was so helpful and caring when it comes to his beloved puppies. We sat down and talked for almost an hour to discuss our baby Bella, her needs, how to care for her, anything and everything we needed to talk about was discussed. Great experience, we are very happy and definitely recommend Metro Puppy, can??t wait to pass by to pick up what we need and for her grooming visits.

5
★★★★★

Where do we start? Brian is amazing, he was so helpful and caring when it comes to his beloved puppies. We sat down and talked for almost an hour to discuss our baby Bella, her needs, how to care for her, anything and everything we needed to talk about was discussed. Great experience, we are very happy and definitely recommend Metro Puppy, can??t wait to pass by to pick up what we need and for her grooming visits.

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.

I just had my baby boy Cody groomed here and i wll never ever bring him anywhere esle/ everyone it so east to talk to and u really feel safe leaving ur puppy dog (or as i call him my baby there ) Codys smells and looks so healthy and amazing best dog grooming he has ever had and the best people work their and you just feel welcome and assured that ur baby doggie is safe! i thank you all so much and will see u on thursday to get my other bundle of joy xxx

5
★★★★★

I just had my baby boy Cody groomed here and i wll never ever bring him anywhere esle/ everyone it so east to talk to and u really feel safe leaving ur puppy dog (or as i call him my baby there ) Codys smells and looks so healthy and amazing best dog grooming he has ever had and the best people work their and you just feel welcome and assured that ur baby doggie is safe! i thank you all so much and will see u on thursday to get my other bundle of joy xxx

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.

Brian is amazing, he was so helpful and caring when it comes to his beloved puppies. We sat down and talked for almost an hour to discuss our baby Bella, her needs, how to care for her, anything and everything we needed to talk about was discussed. Great experience, we are very happy and definitely recommend Metro Puppy, can??t wait to pass by to pick up what we need and for her grooming visits.

2
★★★★★

Brian is amazing, he was so helpful and caring when it comes to his beloved puppies. We sat down and talked for almost an hour to discuss our baby Bella, her needs, how to care for her, anything and everything we needed to talk about was discussed. Great experience, we are very happy and definitely recommend Metro Puppy, can??t wait to pass by to pick up what we need and for her grooming visits.

Pros: Brian took care of us and Bella in every way possible

Cons: No Cons

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Purchased a French Bulldog (Bacardi) June 11, 2009 as a surprise for my wife. I was going to buy flowers next door and just stopped in. Fell in love with him as soon as I picked him up. He is by far the best puppy we have ever had. He is very healthy supper loving and can be stubborn at times. Highly recommend anyone looking for a puppy go to Metro Puppy.

2
★★★★★

Purchased a French Bulldog (Bacardi) June 11, 2009 as a surprise for my wife. I was going to buy flowers next door and just stopped in. Fell in love with him as soon as I picked him up. He is by far the best puppy we have ever had. He is very healthy supper loving and can be stubborn at times. Highly recommend anyone looking for a puppy go to Metro Puppy.

Pros: Best Puppy Ever

Cons: None

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We bought our beautiful, sweet four month old Chihuahua puppy from Brian. Wonderful man he is, wonderful business. They answered all our questions cheerfully. We would recommend Metro Puppy to all our friends and family.

5
★★★★★

We bought our beautiful, sweet four month old Chihuahua puppy from Brian. Wonderful man he is, wonderful business. They answered all our questions cheerfully. We would recommend Metro Puppy to all our friends and family.

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.

We bought our beautiful, sweet four month old Chihuahua puppy from Brian. Wonderful man he is, wonderful business. They answered all our questions cheerfully. We would recommend Metro Puppy to all our friends and family.

2
★★★★★

We bought our beautiful, sweet four month old Chihuahua puppy from Brian. Wonderful man he is, wonderful business. They answered all our questions cheerfully. We would recommend Metro Puppy to all our friends and family.

Pros: Great neighborhood business

Cons: There are no cons

.

I bought my wonderful puppy there 2 years ago. Brian told me she was sick and I should wait till she got better but I wanted her right away. He told me he would pay all the bills till she got better.She had an undeveloped tracia, which the vet said would improve as she got bigger. She weighed under 1 lb. Brian also told me if anything happened to her he would give me a free puppy,or if I felt she was too sick, and I wanted to keep her, he would give me another one free. Thank goodness she got better and is a totally healthy dog of 2 years. She is the most beautiful dog in NYC, people stop me on the street to pet her and ask me where I bought her. I direct everyone to Metro Puppies. I had her groomed there a couple of times, they did a very good job for much less that NYC prices. I know we are all affraid of puppy mills. but I feel they use good breeders and are people of their word. They covered all the expeses for my angel, and the next dog I buy will be from them. I know of other dogs which were purchased in NYC that were sick and the breeders or stores did not stand behind those dogs to help the buyers. If you want a puppy they are the best, I went to the store maybe 5 times and played with the puppies until I fell in love and bought one. They are very patient and willing to help find the right one.

2
★★★★★

I bought my wonderful puppy there 2 years ago. Brian told me she was sick and I should wait till she got better but I wanted her right away. He told me he would pay all the bills till she got better.She had an undeveloped tracia, which the vet said would improve as she got bigger. She weighed under 1 lb. Brian also told me if anything happened to her he would give me a free puppy,or if I felt she was too sick, and I wanted to keep her, he would give me another one free. Thank goodness she got better and is a totally healthy dog of 2 years. She is the most beautiful dog in NYC, people stop me on the street to pet her and ask me where I bought her. I direct everyone to Metro Puppies. I had her groomed there a couple of times, they did a very good job for much less that NYC prices. I know we are all affraid of puppy mills. but I feel they use good breeders and are people of their word. They covered all the expeses for my angel, and the next dog I buy will be from them. I know of other dogs which were purchased in NYC that were sick and the breeders or stores did not stand behind those dogs to help the buyers. If you want a puppy they are the best, I went to the store maybe 5 times and played with the puppies until I fell in love and bought one. They are very patient and willing to help find the right one.

Pros: great dogs and friendly staff

Cons: none

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I just recently baught my beautiful baby girl peke-poo puppy from Metro Puppy. The staff is very friendly and helpful, they were ready and able to answer any questions that I had. This puppy store is a very comfortable atmosphere that I would be glad to visit again in the future, I will also be going for all of my puppies grooming needs.

5
★★★★★

I just recently baught my beautiful baby girl peke-poo puppy from Metro Puppy. The staff is very friendly and helpful, they were ready and able to answer any questions that I had. This puppy store is a very comfortable atmosphere that I would be glad to visit again in the future, I will also be going for all of my puppies grooming needs.

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.

I went to Metro Puppy looking for a puppy, they let me roam around myself for a moment to see their selection and then when they asked if I needed help the person I spoke to was very helpful. He was ready and able to answer all of my questions, I will definitly be going back here for all of my puppies needs and grooming. I greatly appreciated their comfortable settings and outstanding customer service.

2
★★★★★

I went to Metro Puppy looking for a puppy, they let me roam around myself for a moment to see their selection and then when they asked if I needed help the person I spoke to was very helpful. He was ready and able to answer all of my questions, I will definitly be going back here for all of my puppies needs and grooming. I greatly appreciated their comfortable settings and outstanding customer service.

Pros: comfortable atmosphere

Cons: none

.

I love the staff and my puppy was exactly what they said she would be when she was hipped to me sight unseen. they went out of their way to make sure she was happy and arrived safely

5
★★★★★

I love the staff and my puppy was exactly what they said she would be when she was hipped to me sight unseen. they went out of their way to make sure she was happy and arrived safely

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.

In reference to the female havanese puppy Mr. Giancolis NEGATES to say that first of all we were unaware that the puppy had juvenile cataracts that were undetectable and we were told he was immediately offered our APOLOGIES and a REPLACEMENT/REFUND~ HE REFUSED HE WAS TOLD WE NEEDED TO HAVE THE PUPPIES EYES CERTIFIED TO PROVIDE PROOF TO THE BREEDER.MR. GIANCOLIS NEVER MADE THE PUPPY AVAILABLE FOR THE VETERINARIAN APPT THOUGH HE LIVES BLOCKS AWAY, WHY?HE STOPPED BY ONLY ONCE leaving a photo copy of QUOTE ON QUOTE "A Vet letter"AGAIN He was told that we would replace the puppy he then said He wanted to keep her no matter what.....Mind you he paid $500.00 VALUE OF ($2000.00)for a tiny Havanese female puppy that HE HIMSELF VISITED HER 5 TIMES BEFORE PURCHASING AND HE NEVER NOTICED ANYTHING ABOUT HER VISION EITHER.HE WAS TOLD WE WOULD WORK WITH HIM BUT NEEDED TO HAVE THE VET CERTIFICATION AND WE NEEDED TO HAVE THE PUPPY RE-EVALUATED~ HE WAS ALSO TOLD HE COULD KEEP THE PUPPY AND WE WOULD WORK IT OUT WITH THE RIGHT PAPERWORK FROM THE VETERINARIAN ~HE NEVER MADE HER AVAILABLE,AT NO TIME WAS HE EVER TOLD WE WOULD PUT THE PUPPY TO SLEEP SHE HAD ONLY CATARACTS SO WE WERE TOLD HOW MANY PEOPLE HAVE CATARACTS ? DO WE PUT THEM TO SLEEP?IF WE WERE SO BAD WHY DID MR. GIANCOLIS SEND FRIENDS HERE TO BUY A PUPPY?ALL WE NEEDED WAS to provide the breeder with a letter confirming the cataracts which he didnt let us do. He said he was going to a specialist and would be back he had her only a few short days but claims profound sentiment, he was told he could keep the puppy and we would figure it out with the second confirmation from the "quote on Qupte" specialist he was going to see TO date we have never received that report nor seen Mr. Giancolis again BUT HE DID KEEP THE PUPPY AND DID CHARGE BACK TOO.ALL HIS CLAIMS ARE UNFOUNDED AND THE FACT THAT HE DID NOT MAKE THE PUPPY AVAILABLE FOR RE-EVALUATION ONLY LEADS US TO BELIEVE ONE THING NYS LEMON LAW IS VERY CONCISE AND WE STRICTLY ADHERE IF ANYTHING MR. GIANCOLIS WAS THE ONE WHO DID NOT ADHEREKEEPING THE PUPPY, DOING A CHARGE BACK AND SLANDERING A ESTABLISHMENT WITHOUT PROOF IS BASICALLY JUST AWAY TO GET SOMETHING FOR NOTHINGTOO DATE ,MR. GIANCOLIS HAS NOT RETURNED ANY PHONE CALLS TO HIS CELLULAR OR HOME PHONE BUT FINDS TIME TO DEFAME HONEST PEOPLE WHO SINCERELY TRIED TO HELP HIM

5
★★★★★

In reference to the female havanese puppy Mr. Giancolis NEGATES to say that first of all we were unaware that the puppy had juvenile cataracts that were undetectable and we were told he was immediately offered our APOLOGIES and a REPLACEMENT/REFUND~ HE REFUSED HE WAS TOLD WE NEEDED TO HAVE THE PUPPIES EYES CERTIFIED TO PROVIDE PROOF TO THE BREEDER.MR. GIANCOLIS NEVER MADE THE PUPPY AVAILABLE FOR THE VETERINARIAN APPT THOUGH HE LIVES BLOCKS AWAY, WHY?HE STOPPED BY ONLY ONCE leaving a photo copy of QUOTE ON QUOTE "A Vet letter"AGAIN He was told that we would replace the puppy he then said He wanted to keep her no matter what.....Mind you he paid $500.00 VALUE OF ($2000.00)for a tiny Havanese female puppy that HE HIMSELF VISITED HER 5 TIMES BEFORE PURCHASING AND HE NEVER NOTICED ANYTHING ABOUT HER VISION EITHER.HE WAS TOLD WE WOULD WORK WITH HIM BUT NEEDED TO HAVE THE VET CERTIFICATION AND WE NEEDED TO HAVE THE PUPPY RE-EVALUATED~ HE WAS ALSO TOLD HE COULD KEEP THE PUPPY AND WE WOULD WORK IT OUT WITH THE RIGHT PAPERWORK FROM THE VETERINARIAN ~HE NEVER MADE HER AVAILABLE,AT NO TIME WAS HE EVER TOLD WE WOULD PUT THE PUPPY TO SLEEP SHE HAD ONLY CATARACTS SO WE WERE TOLD HOW MANY PEOPLE HAVE CATARACTS ? DO WE PUT THEM TO SLEEP?IF WE WERE SO BAD WHY DID MR. GIANCOLIS SEND FRIENDS HERE TO BUY A PUPPY?ALL WE NEEDED WAS to provide the breeder with a letter confirming the cataracts which he didnt let us do. He said he was going to a specialist and would be back he had her only a few short days but claims profound sentiment, he was told he could keep the puppy and we would figure it out with the second confirmation from the "quote on Qupte" specialist he was going to see TO date we have never received that report nor seen Mr. Giancolis again BUT HE DID KEEP THE PUPPY AND DID CHARGE BACK TOO.ALL HIS CLAIMS ARE UNFOUNDED AND THE FACT THAT HE DID NOT MAKE THE PUPPY AVAILABLE FOR RE-EVALUATION ONLY LEADS US TO BELIEVE ONE THING NYS LEMON LAW IS VERY CONCISE AND WE STRICTLY ADHERE IF ANYTHING MR. GIANCOLIS WAS THE ONE WHO DID NOT ADHEREKEEPING THE PUPPY, DOING A CHARGE BACK AND SLANDERING A ESTABLISHMENT WITHOUT PROOF IS BASICALLY JUST AWAY TO GET SOMETHING FOR NOTHINGTOO DATE ,MR. GIANCOLIS HAS NOT RETURNED ANY PHONE CALLS TO HIS CELLULAR OR HOME PHONE BUT FINDS TIME TO DEFAME HONEST PEOPLE WHO SINCERELY TRIED TO HELP HIM

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.

I have had a great experience at metro puppy. I have purchased four dogs from Them. I got my daughter a yorkie, my son a french bulldog, and I have just purchased my second shih-zu. Brian and his staff have expert dog knowledge and they know how to treat their customers. i would recommend this place to everbody. They have always been honest and forth coming with me. I love metro puppy and I want to say thank you for all you do!!!!

5
★★★★★

I have had a great experience at metro puppy. I have purchased four dogs from Them. I got my daughter a yorkie, my son a french bulldog, and I have just purchased my second shih-zu. Brian and his staff have expert dog knowledge and they know how to treat their customers. i would recommend this place to everbody. They have always been honest and forth coming with me. I love metro puppy and I want to say thank you for all you do!!!!

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.

I purchased a Havanese - the purchase has ended up being devastating as the puppy has congenital cataracts and is going blind. They told me to give her back - how could I give back something I love and something they will probably destroy. Under the law they owe me for Vet costs for the purpose of curing to attempting to cure the animal. After the owner personally spoke to my Vet and I personally handed the proof required to one of his employees the owner has never called me back after the personal visit and three calls... the only call was the initial one where he said he would contact the breeder. The cost to see a specialist was $250 and $20 bi-weekly for eye drops - all that is owed to me.. and the cost of surgery is $5700 - and it cannot be guaranteed due to other malformations.

Obviously I would not recommend them, suggest all people that want a puppy to go to a breeder and if you do choose them make sure you choose your own Vet.

1
★☆☆☆☆

I purchased a Havanese - the purchase has ended up being devastating as the puppy has congenital cataracts and is going blind. They told me to give her back - how could I give back something I love and something they will probably destroy. Under the law they owe me for Vet costs for the purpose of curing to attempting to cure the animal. After the owner personally spoke to my Vet and I personally handed the proof required to one of his employees the owner has never called me back after the personal visit and three calls... the only call was the initial one where he said he would contact the breeder. The cost to see a specialist was $250 and $20 bi-weekly for eye drops - all that is owed to me.. and the cost of surgery is $5700 - and it cannot be guaranteed due to other malformations.

Obviously I would not recommend them, suggest all people that want a puppy to go to a breeder and if you do choose them make sure you choose your own Vet.

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1 out of 2 people found this review helpful.

.

I purchased my maltese/yorkie mix girl from Brian and Metro Puppy staff in March 2009 and could not be more happy! She is a very playful and healthy dog with lots of love and personality. I have been looking for a morkie for quite some time before I came to Metro Puppy, and I found their prices to be extremely fair and competetive. The staff was very helpful and walked me through every detail. Additionally, not like many other puppy stores, here you will get the breed that you are promised (trust me, I was sold a maltipoo elsewhere that turn out to be miniature poodle/ border terrier mix). Will definately go back in the future. Highly recommended!

2
★★★★★

I purchased my maltese/yorkie mix girl from Brian and Metro Puppy staff in March 2009 and could not be more happy! She is a very playful and healthy dog with lots of love and personality. I have been looking for a morkie for quite some time before I came to Metro Puppy, and I found their prices to be extremely fair and competetive. The staff was very helpful and walked me through every detail. Additionally, not like many other puppy stores, here you will get the breed that you are promised (trust me, I was sold a maltipoo elsewhere that turn out to be miniature poodle/ border terrier mix). Will definately go back in the future. Highly recommended!

.

Brian and staff are wonderful.
We are very pleased with our little puppy ...well she certainly has grown some now. This is our second puppy from Brian and I was well received and I like how Brian takes the time with each customer, making sure we are picking out the right dog for our family and lifestyle.
Thank you Brian and be well!!

2
★★★★☆

Brian and staff are wonderful.
We are very pleased with our little puppy ...well she certainly has grown some now. This is our second puppy from Brian and I was well received and I like how Brian takes the time with each customer, making sure we are picking out the right dog for our family and lifestyle.
Thank you Brian and be well!!

Pros: You'll have a hard time making up your mind

Cons: You will want one of each

.

I just adopted my second puppy from Metro Puppy, located in Forest Hills, NY.We are very pleased as we have a lovely Peke-Poo who is healthy and has a wonderful disposition. Once again Brian greeted us and sat down and discussed with us all the pros and cons of different breeds and our lifestyle. We were all happy with our final decision.Thanks Brian ...and be well!!

5
★★★★★

I just adopted my second puppy from Metro Puppy, located in Forest Hills, NY.We are very pleased as we have a lovely Peke-Poo who is healthy and has a wonderful disposition. Once again Brian greeted us and sat down and discussed with us all the pros and cons of different breeds and our lifestyle. We were all happy with our final decision.Thanks Brian ...and be well!!

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1 out of 2 people found this review helpful.

.

In March, my puppy suddenly passed away due to a seizure. It was unexpected and as an animal lover I was completely heartbroken. I consider my dogs to be part of the family so I took the death very hard. When I went to Metro Puppy in April for another little one to bring home, the staff there was so wonderful. I told them what happened and Brian was so compassionate. As I walked around the store I noticed that all of the puppies were very well taken care of and that the workers must pay very close attention to them since they were all clean and had fresh water/food. Brian helped pair me with a perfect little Peek-a-poo girl that we have now warmly named Jules-Monroe because of her jewel like eyes and curly blonde hair. They were very patient and answered any and all questions or concerns I had. Another lovely surprise with the store is that they puppies are not kept in typical cages with plastic walls like in other stores. At Metro puppy they little ones are actually kept in little cribs in pairs of two??s which I thought was a fantastic idea because they have TTTOONNNSSSS of room to move around and they must feel so much more comfortable. Plus socialization, which is key with puppies, starts right away with keeping them together. At home for Jules-Monroe, I actually adopted the idea since I don??t like the harsh crates, so I actually have a small crib at home now that I keep her in while im at work.. I would recommend Metro Puppy to ANYONE!!

2
★★★★★

In March, my puppy suddenly passed away due to a seizure. It was unexpected and as an animal lover I was completely heartbroken. I consider my dogs to be part of the family so I took the death very hard. When I went to Metro Puppy in April for another little one to bring home, the staff there was so wonderful. I told them what happened and Brian was so compassionate. As I walked around the store I noticed that all of the puppies were very well taken care of and that the workers must pay very close attention to them since they were all clean and had fresh water/food. Brian helped pair me with a perfect little Peek-a-poo girl that we have now warmly named Jules-Monroe because of her jewel like eyes and curly blonde hair. They were very patient and answered any and all questions or concerns I had. Another lovely surprise with the store is that they puppies are not kept in typical cages with plastic walls like in other stores. At Metro puppy they little ones are actually kept in little cribs in pairs of two??s which I thought was a fantastic idea because they have TTTOONNNSSSS of room to move around and they must feel so much more comfortable. Plus socialization, which is key with puppies, starts right away with keeping them together. At home for Jules-Monroe, I actually adopted the idea since I don??t like the harsh crates, so I actually have a small crib at home now that I keep her in while im at work.. I would recommend Metro Puppy to ANYONE!!

Pros: Great Selection, great customer service, patient.

Cons: You want to take them all home

.

I have purchased 3 puppies from here. I never had a problem. My dogs are healthy and I love the groomers there. My puppies are now 8months 2 years and 3 years old. They have great temperaments and I love them to death.

5
★★★★★

I have purchased 3 puppies from here. I never had a problem. My dogs are healthy and I love the groomers there. My puppies are now 8months 2 years and 3 years old. They have great temperaments and I love them to death.

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.

I Bought a teacup poodle here and I was so happy. The staff here was outstanding. They even gave me there home numbers because I was taking home a teacup and they wanted to make sure the puppy was ok. I would recommend this place for anyone whom is purchasing a puppy.

5
★★★★★

I Bought a teacup poodle here and I was so happy. The staff here was outstanding. They even gave me there home numbers because I was taking home a teacup and they wanted to make sure the puppy was ok. I would recommend this place for anyone whom is purchasing a puppy.

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.

I purchased my dog from them 3 years ago, and it was such a horrific experience that my blood still boils when thinking about it. Long story short, I was sold a very sick puppy, who I instantly fell in love with. A month later I find out that she has a serious illness that requires surgery or a lifetime of medicine (daily). The surgery and bills associated with this problem came to $4200. After nearly 2 months of going back and forth they sent me $300 as a settlement. Please avoid this place at all costs.

1
★☆☆☆☆

I purchased my dog from them 3 years ago, and it was such a horrific experience that my blood still boils when thinking about it. Long story short, I was sold a very sick puppy, who I instantly fell in love with. A month later I find out that she has a serious illness that requires surgery or a lifetime of medicine (daily). The surgery and bills associated with this problem came to $4200. After nearly 2 months of going back and forth they sent me $300 as a settlement. Please avoid this place at all costs.

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1 out of 2 people found this review helpful.

.

I bought my puppy from Metro Puppy. The shots were not up to date and they refused to pay for them. My Mom was very upset since the puppy cost a lot of money already. Then a month later my puppy had a seizure and we were told it was a birth defect. Now she has them all the time. Every time we go to the vets office they have another sick puppy there from Metro puppy. Last week the doctor said she had two more puppies in the back that were sick from this store.

1
★☆☆☆☆

I bought my puppy from Metro Puppy. The shots were not up to date and they refused to pay for them. My Mom was very upset since the puppy cost a lot of money already. Then a month later my puppy had a seizure and we were told it was a birth defect. Now she has them all the time. Every time we go to the vets office they have another sick puppy there from Metro puppy. Last week the doctor said she had two more puppies in the back that were sick from this store.

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1 out of 2 people found this review helpful.

.

I was nervous about getting my puppy at first since you hear so many stories but the staff was honest and walked me through everything. They explained that in the winter months almost all puppies will end going home with a cold just like young children and they guided me accordingly. I know i have had a cold for about 6 weeks now so I don't know why this lady would think any different of a puppy. The Veterinarian's they suggest are wonderful and there was no office visit charge as I was told in fact I felt the staff at the Vets and Metro Puppy really went out of their way to make my first puppy a good experience

5
★★★★★

I was nervous about getting my puppy at first since you hear so many stories but the staff was honest and walked me through everything. They explained that in the winter months almost all puppies will end going home with a cold just like young children and they guided me accordingly. I know i have had a cold for about 6 weeks now so I don't know why this lady would think any different of a puppy. The Veterinarian's they suggest are wonderful and there was no office visit charge as I was told in fact I felt the staff at the Vets and Metro Puppy really went out of their way to make my first puppy a good experience

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1 out of 2 people found this review helpful.

.

I am not sure why any one would talk bad about Metro puppy. We bought our puppy from there. The staff is kind, Brian is the best. He cares about his dogs, and wants them to have a great home, he even gave us his home phone #, in case we needed something, being that we were first time dog parents! Metro puppy was the only place that promised us that our puppy would not grow any more than ten pounds. We have sent so many people there to buy dogs and they all have been so happy.
As far as grooming they are the best. They take their time and Harry the groomer is very good with all the dogs. Keep up the good work guys!

2
★★★★★

I am not sure why any one would talk bad about Metro puppy. We bought our puppy from there. The staff is kind, Brian is the best. He cares about his dogs, and wants them to have a great home, he even gave us his home phone #, in case we needed something, being that we were first time dog parents! Metro puppy was the only place that promised us that our puppy would not grow any more than ten pounds. We have sent so many people there to buy dogs and they all have been so happy.
As far as grooming they are the best. They take their time and Harry the groomer is very good with all the dogs. Keep up the good work guys!

Pros: Friendly staff

Cons: they do take a long time to groom the dogs, but its worth it.

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first time at metro , my yorkie and i were so happy. He went in a mess, came out so cute. The staff took their time to brush and cut his long hair.

2
★★★★★

first time at metro , my yorkie and i were so happy. He went in a mess, came out so cute. The staff took their time to brush and cut his long hair.

.

I'm really surprised I am the only one writing a review when I'm told there are many unhappy dog owners. My daughter bought her puppy here and when I went to pick it up it was sick. The owner tried to blame the cold weather and all the people coming in and out....okay, it's possible, I thought. I used the vet he recommended and I made the appointment the next morning, and found out the puppy was on antibiotics that were never given to us. (So they did know the puppy was sick ahead of time). Also, they never finished the series of shots and I now became responsible for them. Why my husband took my daughter here I'll never know. The place is filthy dirty. The sweaters available to buy in a cupboard are covered in dust. The carry bags, dog bowls, leashes, etc. are no different. Our dog is underweight and dehydrated. We were told to feed her twice daily only to find out from the vet we needed to feed her three to four times a day. The doctor asked me where I got the puppy and when I said Metro Puppy he rolled his eyes and shook his head. Then he stated, "I don't trust those guys at all!"

1
★☆☆☆☆

I'm really surprised I am the only one writing a review when I'm told there are many unhappy dog owners. My daughter bought her puppy here and when I went to pick it up it was sick. The owner tried to blame the cold weather and all the people coming in and out....okay, it's possible, I thought. I used the vet he recommended and I made the appointment the next morning, and found out the puppy was on antibiotics that were never given to us. (So they did know the puppy was sick ahead of time). Also, they never finished the series of shots and I now became responsible for them. Why my husband took my daughter here I'll never know. The place is filthy dirty. The sweaters available to buy in a cupboard are covered in dust. The carry bags, dog bowls, leashes, etc. are no different. Our dog is underweight and dehydrated. We were told to feed her twice daily only to find out from the vet we needed to feed her three to four times a day. The doctor asked me where I got the puppy and when I said Metro Puppy he rolled his eyes and shook his head. Then he stated, "I don't trust those guys at all!"

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On February 8, 2009, I decided to have my dog groomed. Ranked first on the Google search gave me some false confidence, but I was elated to find that it was a local establishment and had a few gleaming reviews on CitySearch. I decided to give Metro Pupps in Metropolitan Ave. in Forest Hills a try. Unfortunately, I was greatly disappointed with their substandard service, enough to warn other unsuspecting patrons.
Upon entering, was a bit disconcerting because it had a strong foul odor stemming from the cages of puppies for sale. I should have walked out as it clearly meant that they didn?t care for the puppy well or at the very least for the impression the foul smell would leave with their patrons. I decided to continue regardless, and shortly met the groomer who was very personable which eased my concerns with the foul smell. After providing clear instructions on my personal preferences for my dog's grooming, I left my dog with them with confidence that they would do a good job.
To my disappointment, when I arrived to pick-up my dog I noticed the following:
1) My dog's hair was not cut evenly with almost bald spots in unsightly places.
2) My dog's nails were not cut well and a few had been cut too close caused some bleeding.
3) I noticed a red stain in my dog's collar and the groomer noted that this was from the nails being cut too close.
I questioned the groomer who suddenly was not as personable and seemed defensive. He then asked if this was the first time I had taken my dog the groomers and began to note that my dog had been difficult to handle. I was upset and wanted to argue some more but after some quick occular inspection of my dog I just decided to pay and leave.
On my way home and to my horror, I noticed that there was a gash on the eyelid of my dog's left eye and the hair immediately surrounding it was cut too close. I am infuriated to say they had been extremely careless with my dog.
I will never come back to Metro Pupps. Pet lovers,Beware!

0
★☆☆☆☆

On February 8, 2009, I decided to have my dog groomed. Ranked first on the Google search gave me some false confidence, but I was elated to find that it was a local establishment and had a few gleaming reviews on CitySearch. I decided to give Metro Pupps in Metropolitan Ave. in Forest Hills a try. Unfortunately, I was greatly disappointed with their substandard service, enough to warn other unsuspecting patrons.
Upon entering, was a bit disconcerting because it had a strong foul odor stemming from the cages of puppies for sale. I should have walked out as it clearly meant that they didn?t care for the puppy well or at the very least for the impression the foul smell would leave with their patrons. I decided to continue regardless, and shortly met the groomer who was very personable which eased my concerns with the foul smell. After providing clear instructions on my personal preferences for my dog's grooming, I left my dog with them with confidence that they would do a good job.
To my disappointment, when I arrived to pick-up my dog I noticed the following:
1) My dog's hair was not cut evenly with almost bald spots in unsightly places.
2) My dog's nails were not cut well and a few had been cut too close caused some bleeding.
3) I noticed a red stain in my dog's collar and the groomer noted that this was from the nails being cut too close.
I questioned the groomer who suddenly was not as personable and seemed defensive. He then asked if this was the first time I had taken my dog the groomers and began to note that my dog had been difficult to handle. I was upset and wanted to argue some more but after some quick occular inspection of my dog I just decided to pay and leave.
On my way home and to my horror, I noticed that there was a gash on the eyelid of my dog's left eye and the hair immediately surrounding it was cut too close. I am infuriated to say they had been extremely careless with my dog.
I will never come back to Metro Pupps. Pet lovers,Beware!

.

We got our French Bulldog 3 years ago here. He is healthy and wonderful.
The area was clean and the puppies had alot of room, not caged up like alot of pet stores. I usually adopt, but I found this company to be a reputable buisness and Joe and Brian are very nice to deal with. We will be return customers!

2
★★★★★

We got our French Bulldog 3 years ago here. He is healthy and wonderful.
The area was clean and the puppies had alot of room, not caged up like alot of pet stores. I usually adopt, but I found this company to be a reputable buisness and Joe and Brian are very nice to deal with. We will be return customers!

Pros: get to visit the dogs in an "adoption area'!

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I don't know what the other reviewers are talking about. I bought my puppy in January and couldn't be happier with him. The two guys who run the place were very friendly and very helpful to me and my family. Even though we came in at the very end of the day, we never felt rushed. We took our time, picked out a great puppy, and filled out paperwork while they completely groomed the little guy. I highly recommend the place. You know, if you are nice to people, a lot of them will be nice back. We had NO problem whatsoever with the owners, the puppy or the experience.

2
★★★★★

I don't know what the other reviewers are talking about. I bought my puppy in January and couldn't be happier with him. The two guys who run the place were very friendly and very helpful to me and my family. Even though we came in at the very end of the day, we never felt rushed. We took our time, picked out a great puppy, and filled out paperwork while they completely groomed the little guy. I highly recommend the place. You know, if you are nice to people, a lot of them will be nice back. We had NO problem whatsoever with the owners, the puppy or the experience.

Pros: Helpful, patient, friendly

Cons: none

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Please DO NOT support the backyard breeders and puppy mill industry, if everyone witnessed the horror that goes on these dreadful places, they would NEVER buy a dog or puppy from these pet shops. There are SO MANY homeless cats and dogs in NYC shelters as it is. You can get a better quality animal in a shelter, please adopt a homeless animal and do not support these pet shops, these people do NOT care about these animals, only the money they are making. Educate yourself in the horrible industry of puppy mills before you decide to buy instead of adopt.

0
★☆☆☆☆

Please DO NOT support the backyard breeders and puppy mill industry, if everyone witnessed the horror that goes on these dreadful places, they would NEVER buy a dog or puppy from these pet shops. There are SO MANY homeless cats and dogs in NYC shelters as it is. You can get a better quality animal in a shelter, please adopt a homeless animal and do not support these pet shops, these people do NOT care about these animals, only the money they are making. Educate yourself in the horrible industry of puppy mills before you decide to buy instead of adopt.

Pros: NONE

Cons: all

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I would Judge the atmosphere and ambiance for yourself dont let disgruntled employees portray a bad pictures of a perfect sweet loving atmosphere. I especially wouldnt pay much heed to someone who can not spell. The Nursery itself is adorable and the puppies are all well cared for and loved.

Staff is knowledgeable and all animal lovers and you can tell the puppies thrive on their attention

2
★★★★★

I would Judge the atmosphere and ambiance for yourself dont let disgruntled employees portray a bad pictures of a perfect sweet loving atmosphere. I especially wouldnt pay much heed to someone who can not spell. The Nursery itself is adorable and the puppies are all well cared for and loved.

Staff is knowledgeable and all animal lovers and you can tell the puppies thrive on their attention

Pros: You get "Hands-On" interaction with the Puppies, Dog knowledgeable staff,Great Atmosphere

Cons: You have such a hard time deciding exactly which one to take home

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I bought my puppy from Metro Puppy and they sold me a dog that almost died - the dog was so sick and at one point weighed three pounds. I gave the dog antibiotics, predialight so he wouldn't be dehydrated and finally hand fed the dog until he was well enough to eat on his own. My dog still has a couple of health issues but he is sweet and loveable. The gentlement that helped me with my purchase was very unfriendly - when I called to have the record of shots emailed to me he told me that since I had rushed him that was why he had not included them with the rest of my papers, but after standing there for almost an hour my patience ran out. While I was there someone was returning a Yorkie that they said had a problem with one ear standing up. I have heard from people in the neighborhood that they have had difficulties with purchases from Metro Puppy and their reputation is not good at all. My other dogs are from private breeders and I would never buy a dog from a pet store again.

0
★☆☆☆☆

I bought my puppy from Metro Puppy and they sold me a dog that almost died - the dog was so sick and at one point weighed three pounds. I gave the dog antibiotics, predialight so he wouldn't be dehydrated and finally hand fed the dog until he was well enough to eat on his own. My dog still has a couple of health issues but he is sweet and loveable. The gentlement that helped me with my purchase was very unfriendly - when I called to have the record of shots emailed to me he told me that since I had rushed him that was why he had not included them with the rest of my papers, but after standing there for almost an hour my patience ran out. While I was there someone was returning a Yorkie that they said had a problem with one ear standing up. I have heard from people in the neighborhood that they have had difficulties with purchases from Metro Puppy and their reputation is not good at all. My other dogs are from private breeders and I would never buy a dog from a pet store again.

Pros: None

Cons: way to many

 

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