Urban Eye Care Inc

★★★★★
  • 1515 N Milwaukee Ave 1

    Chicago, IL 60622

    Map & Directions
  • 773-772-2424

About Urban Eye Care Inc

Hours
Sun 24 Hours, Mon 10am-6pm, Tue-Fri 10am-7pm, Sat 10am-4pm

Shopping

Shopping
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Wow. I don't think that I've ever been treated so poorly in a shop before in my life. A friend and I went into Urban Eyecare earlier today to check out glasses frames. When we walked in, they greeted her only and helped her try on frames

3
★★★★★

Wow. I don't think that I've ever been treated so poorly in a shop before in my life. A friend and I went into Urban Eyecare earlier today to check out glasses frames. When we walked in, they greeted her only and helped her try on frames

.

These guys are fantastic. I had an eye exam and contact lens fitting with them. Not only was everyone very nice and professional, but the doctors were very thorough in examining me and were sure to address all my concerns. What really impressed me was how they handled an issue that I had a couple weeks later though. I was having a problem with my new contact lenses which wasn't their fault, but it wasn't my fault either, although they could've easily assumed it was. In fact it was a manufacturer issue. When I spoke with them about the problem, they immediately offered to replace the lenses free of charge. I felt that most places would've tried to turn it into my fault to get out of replacing the lenses, but these guys immediately "did the right thing" and put the customer first. It's amazing how rare that is, so these guys have really earned my loyalty. No, they're not bargain priced, but I don't think they're trying to be -- they're a boutique. That said, they seemed fairly priced to me. And they have a fantastic frame selection. Highly recommended.

2
★★★★★

These guys are fantastic. I had an eye exam and contact lens fitting with them. Not only was everyone very nice and professional, but the doctors were very thorough in examining me and were sure to address all my concerns. What really impressed me was how they handled an issue that I had a couple weeks later though. I was having a problem with my new contact lenses which wasn't their fault, but it wasn't my fault either, although they could've easily assumed it was. In fact it was a manufacturer issue. When I spoke with them about the problem, they immediately offered to replace the lenses free of charge. I felt that most places would've tried to turn it into my fault to get out of replacing the lenses, but these guys immediately "did the right thing" and put the customer first. It's amazing how rare that is, so these guys have really earned my loyalty. No, they're not bargain priced, but I don't think they're trying to be -- they're a boutique. That said, they seemed fairly priced to me. And they have a fantastic frame selection. Highly recommended.

Pros: Excellent Customer Service, Thorough Patient Care, Great Frame Selection

.

I love Urban Eyecare!! I recently purchased a pair of glasses from them and have received tons of compliments. Am thinking about going back to get another pair!

2
★★★★★

I love Urban Eyecare!! I recently purchased a pair of glasses from them and have received tons of compliments. Am thinking about going back to get another pair!

Editorial from

Wicker Park optical shop fits customers for contacts and glasses; prescription sunglasses also available.

 

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