Toptown Limo

★★★★☆
  • 47 Kensington Ave

    Clifton, NJ 07014

    Map & Directions
  • 973-662-1116

About Toptown Limo

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3.8571 7
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NEW CAR, AWESOME DRIVER, DRIVER KNEW ALL POINTS OF INTEREST IN NYC, AND EVERY TIME WE GOT OUT, THE DRIVER MADE SURE THE CAR WAS CLEAN AND PREPPED FOR OUR NEXT RIDE. THANKS LIMO RIDe

5
★★★★★

NEW CAR, AWESOME DRIVER, DRIVER KNEW ALL POINTS OF INTEREST IN NYC, AND EVERY TIME WE GOT OUT, THE DRIVER MADE SURE THE CAR WAS CLEAN AND PREPPED FOR OUR NEXT RIDE. THANKS LIMO RIDe

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excellent service with this company. i booked a sedan ride from ewr to alpine and booked with a local company in alpine, and was disappointed when i landed to find the driver dressed in street clothes, and pulled up with a dirty old van. I grabbed my blackberry and google helped me find limoride. this company went out of the way to pick me up within minutes, in a new sedan, and a well dressed driver. the ride was excellent, and i will continue to use limoride again and again. thank you google and limoride!!!!

5
★★★★★

excellent service with this company. i booked a sedan ride from ewr to alpine and booked with a local company in alpine, and was disappointed when i landed to find the driver dressed in street clothes, and pulled up with a dirty old van. I grabbed my blackberry and google helped me find limoride. this company went out of the way to pick me up within minutes, in a new sedan, and a well dressed driver. the ride was excellent, and i will continue to use limoride again and again. thank you google and limoride!!!!

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I booked limo ride for my wedding on January 30, 2010 - and they were AWESOME!!!!!!!. From the moment I called for a quote (which they had great pricing), to the follow ups and confirmation - they made me feel at ease at all times. I knew what was going on at all times. Transportation for our wedding was the least of my worries because I knew that I was in great hands with Limo Ride. Our Driver was the best - he pulled out the red carpet, was very helpful with my dress and was very respectable. The limos were super clean - great for our pictures!!! Thank you Limo Rides - I will be using you guys again!!!!??

5
★★★★★

I booked limo ride for my wedding on January 30, 2010 - and they were AWESOME!!!!!!!. From the moment I called for a quote (which they had great pricing), to the follow ups and confirmation - they made me feel at ease at all times. I knew what was going on at all times. Transportation for our wedding was the least of my worries because I knew that I was in great hands with Limo Ride. Our Driver was the best - he pulled out the red carpet, was very helpful with my dress and was very respectable. The limos were super clean - great for our pictures!!! Thank you Limo Rides - I will be using you guys again!!!!??

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In reply to a one star rating below. Toptown's company policy as well the majority the National Limousine Association members state that stretch limousine rentals carry a 14 day cancellation policy to avoid a full 100% charge at no refund to client. Given the nature of the incident we completely commiserated witht the client and offered a rain check for the future. The client is failing to mention that they contracted our services 1 month in advance, The limo was reserved and blocked out for the client and TopTown rejected potential business just so we could gladly cater to this customer.

The chauffeur prepped the limousine 3 hours prior to the service and consulted with his dispatcher about routing orders and made sure all special services where in the limo. Red Carpet, soda , ice ,water. Our chauffeur arrived early to the ride and the limo was gleaming.

When we learned of the indicident regarding the girl , we certainly expressed our commiseration to the client who was not related to the girl , but we still understood that they could not make it that day. At this point Toptown Limo offered a rain check for services so the client could use it in future. By offering a rain check we still remained at a financial loss since the services we where willing to lend in the future would still block a limousine at no charge for that date. So in more simple terms, we offered two limo dates for the price of one. In the end the chauffeur still got paid for the services he was hired to do that day as well as the detail crew, dispatchers and the reservation agent that assisted the client at booking time. By offering this customer a rain check , we feel this was the fairest resolution to an unfortunate situation.. We are still willing to give a rain check to this client, but would appreciate a halt to a permanent devotion to slander Toptown limousine all over the internet. All in all , the client disputed with American Express and lost the dispute. I proudly give a 5 star rating only because I know of the great company I am employed by. Visit our site to read the many true testimonials. www.limoride.com

5
★★★★★

In reply to a one star rating below. Toptown's company policy as well the majority the National Limousine Association members state that stretch limousine rentals carry a 14 day cancellation policy to avoid a full 100% charge at no refund to client. Given the nature of the incident we completely commiserated witht the client and offered a rain check for the future. The client is failing to mention that they contracted our services 1 month in advance, The limo was reserved and blocked out for the client and TopTown rejected potential business just so we could gladly cater to this customer.

The chauffeur prepped the limousine 3 hours prior to the service and consulted with his dispatcher about routing orders and made sure all special services where in the limo. Red Carpet, soda , ice ,water. Our chauffeur arrived early to the ride and the limo was gleaming.

When we learned of the indicident regarding the girl , we certainly expressed our commiseration to the client who was not related to the girl , but we still understood that they could not make it that day. At this point Toptown Limo offered a rain check for services so the client could use it in future. By offering a rain check we still remained at a financial loss since the services we where willing to lend in the future would still block a limousine at no charge for that date. So in more simple terms, we offered two limo dates for the price of one. In the end the chauffeur still got paid for the services he was hired to do that day as well as the detail crew, dispatchers and the reservation agent that assisted the client at booking time. By offering this customer a rain check , we feel this was the fairest resolution to an unfortunate situation.. We are still willing to give a rain check to this client, but would appreciate a halt to a permanent devotion to slander Toptown limousine all over the internet. All in all , the client disputed with American Express and lost the dispute. I proudly give a 5 star rating only because I know of the great company I am employed by. Visit our site to read the many true testimonials. www.limoride.com

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I hired a limoride for my Wife's Surprise Birthday party. The limo showed up on time, our driver Carlos rolled out the red carpet , when my Wife opened the door to our house, she saw the limo as he wished her a happy birthday as he popped open a bottle of champagne. My wife wept with joy. I have used them many times in the past and this was just the best. Dinner was great at Gallaghers Steakhouse and then we had some cocktails with our friends at the W hotel in NYC. I always use limoride and always will , they only have brand new limos and the service is beyond expectations. Not to mention the staff is nice too.

Nick G

5
★★★★★

I hired a limoride for my Wife's Surprise Birthday party. The limo showed up on time, our driver Carlos rolled out the red carpet , when my Wife opened the door to our house, she saw the limo as he wished her a happy birthday as he popped open a bottle of champagne. My wife wept with joy. I have used them many times in the past and this was just the best. Dinner was great at Gallaghers Steakhouse and then we had some cocktails with our friends at the W hotel in NYC. I always use limoride and always will , they only have brand new limos and the service is beyond expectations. Not to mention the staff is nice too.

Nick G

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1 out of 1 people found this review helpful.

.

We had Top Town reserved to take 3 couples out to NYC for a 50th birthday. When the car arrived at the house the 6 year old daughter of the "birthday girl" came running out and while doing so was hit by a passing car. The police, EMT and ambulance came to the scene and we all spent the next day and a half in the hospital and with her. Needless to say we didn't go out partying.
The service said they would refund all of the $650.00 for the service because of what happened. Instead, at the end of the month we were charged for the full amount and told that we would have to accept a rain check instead of a refund. I offered 20% to them reflecting the non refundable deposit but they still refused to refund any money. I find this particularly heartless and would certainly never use them. I have no immediate need for a limo and can't see it as fair to leave them with 650.00 for something I have no regular use for.

1
★☆☆☆☆

We had Top Town reserved to take 3 couples out to NYC for a 50th birthday. When the car arrived at the house the 6 year old daughter of the "birthday girl" came running out and while doing so was hit by a passing car. The police, EMT and ambulance came to the scene and we all spent the next day and a half in the hospital and with her. Needless to say we didn't go out partying.
The service said they would refund all of the $650.00 for the service because of what happened. Instead, at the end of the month we were charged for the full amount and told that we would have to accept a rain check instead of a refund. I offered 20% to them reflecting the non refundable deposit but they still refused to refund any money. I find this particularly heartless and would certainly never use them. I have no immediate need for a limo and can't see it as fair to leave them with 650.00 for something I have no regular use for.

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1 out of 3 people found this review helpful.

.

PLEASE DO USE THIS COMPANY for any important occasion. We booked this company for a bachelor party and a wedding and they screwed up both. In both cases we did not get the cars we ordered. We ordered a 10 person limo for the wedding and only 8 could fit, (and we are not big people) what they failed to tell us is that they consider the front seat to be room for 2 more...huh???? If they told us that in the first place, then we could have gotten a bigger limo and they would have made more money, so very stupid on their part in every way. So a few members of the wedding party had to ride in guest's cars, how embarrassing for us! Also the driver hardly spoke English and had NO idea of the agenda for the day. THEN the car from the reception hall to the hotel was NOT a town car but an SUV, WRONG again. Finally they promised us a free ride to airport since we booked so many cars, and we tried to claim that they denied they ever offered it (I have 3 other witnesses) and refused to book the car without us paying for it. Unbelievable right? Do yourself a favor and learn from our bad experience with this so called "company".

0
★☆☆☆☆

PLEASE DO USE THIS COMPANY for any important occasion. We booked this company for a bachelor party and a wedding and they screwed up both. In both cases we did not get the cars we ordered. We ordered a 10 person limo for the wedding and only 8 could fit, (and we are not big people) what they failed to tell us is that they consider the front seat to be room for 2 more...huh???? If they told us that in the first place, then we could have gotten a bigger limo and they would have made more money, so very stupid on their part in every way. So a few members of the wedding party had to ride in guest's cars, how embarrassing for us! Also the driver hardly spoke English and had NO idea of the agenda for the day. THEN the car from the reception hall to the hotel was NOT a town car but an SUV, WRONG again. Finally they promised us a free ride to airport since we booked so many cars, and we tried to claim that they denied they ever offered it (I have 3 other witnesses) and refused to book the car without us paying for it. Unbelievable right? Do yourself a favor and learn from our bad experience with this so called "company".

Pros: none

Cons: dishonest, unprofessional, no attention to detail

 

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