Modern Furniture

★★★☆☆

About Modern Furniture

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785 W Main Rd Middletown, CA

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3.0 3
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I have purchased furniture from Modern many times over the years, one time a pieces had a problem with it. They sent a nice young man and he took care of the blemish. They always come threw for me. Tony was my sales person

5
★★★★★

I have purchased furniture from Modern many times over the years, one time a pieces had a problem with it. They sent a nice young man and he took care of the blemish. They always come threw for me. Tony was my sales person

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Purchased a sleeper sofa at this store in June 2008. Upon delivery there were issues with the quality of this $1300 piece of furniture. At various times since I've been given lip service, promised resolutions and ignored. The sofa is not worth the money paid for it. The customer service since has been deplorable. My numerous calls and emails to the business owner have been left to languish with no response!
If you are buying a piece of furniture and you want to work with a store that stands behind its products I have one recommendation.
SHOP ELSEWHERE!

1
★☆☆☆☆

Purchased a sleeper sofa at this store in June 2008. Upon delivery there were issues with the quality of this $1300 piece of furniture. At various times since I've been given lip service, promised resolutions and ignored. The sofa is not worth the money paid for it. The customer service since has been deplorable. My numerous calls and emails to the business owner have been left to languish with no response!
If you are buying a piece of furniture and you want to work with a store that stands behind its products I have one recommendation.
SHOP ELSEWHERE!

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This store seems a bit disorganized to me. It would be easy to get lost and a few times we misplaced the furniture we were considering and had to wander the entire store to find it again. They did have what we were looking for, an oversized chair that doubles as a loveseat. We really needed it at the time so we for sure overpaid. Even their sale prices were too high for my taste.

3
★★★☆☆

This store seems a bit disorganized to me. It would be easy to get lost and a few times we misplaced the furniture we were considering and had to wander the entire store to find it again. They did have what we were looking for, an oversized chair that doubles as a loveseat. We really needed it at the time so we for sure overpaid. Even their sale prices were too high for my taste.

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