perillo brothers

★★★☆☆

About perillo brothers

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  • Special Trade Contractors
  • Heating & Air Conditioning

Home Construction & Remodeling

Home Construction & Remodeling
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NEVER USE THIS COMPANY!!! 5 months ago this company spilled oil in my house and 5 months later, the problem still isn't resolved!!! They ripped apart my deck to clean the soil and still haven't fixed it. So the summer has come and gone and I had to look at a deck with a huge hole & safety fence all season! Couldn't even eat outside! And to top it off there is still a pile of oil soaked wood on the side of my house contaminating the soil. HOW IS THAT FOR THE ENVIRONMENT!!!! This company is the worst. They will not return phone calls and they are sending me a bill for the oil delivery when they spilled about 50 gallons of it throughout my basement, my deck, and backyard! PLEASE DO NOT USE THIS COMPANY!!!!

1
★☆☆☆☆

NEVER USE THIS COMPANY!!! 5 months ago this company spilled oil in my house and 5 months later, the problem still isn't resolved!!! They ripped apart my deck to clean the soil and still haven't fixed it. So the summer has come and gone and I had to look at a deck with a huge hole & safety fence all season! Couldn't even eat outside! And to top it off there is still a pile of oil soaked wood on the side of my house contaminating the soil. HOW IS THAT FOR THE ENVIRONMENT!!!! This company is the worst. They will not return phone calls and they are sending me a bill for the oil delivery when they spilled about 50 gallons of it throughout my basement, my deck, and backyard! PLEASE DO NOT USE THIS COMPANY!!!!

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Beware of this company! We bought a house that still hadn't been converted to gas heat. It was the middle of winter so we used the same oil supplier as the prior owner and signed a contract with Perillo Bros that we thought included service for a year. As the year progressed we noticed that Perillo Bros seemed a little off as they sometimes showed up to fill our tank without being prompted or calling ahead. Most people are at work so they get away with this. Luckily we were home to stop them. This happened more then once and it's very sneaky! Oil companies are scrambling as more and more homeowners are converting to gas and oil is getting phased out. Like so many homeowners, we decided to convert too. Gas is cleaner, more efficient, and more affordable. Little did we know that the contract we signed with Perillo included a clause in that tiny legal mouse type that nobody reads that there is a $500 cancellation fee even after the year was up. This is also very sneaky of Perillo Bros! I think the company is corrupt and desperate. Be careful of what you sign if you decide to use them and make sure they only give you oil when you need it.

1
★☆☆☆☆

Beware of this company! We bought a house that still hadn't been converted to gas heat. It was the middle of winter so we used the same oil supplier as the prior owner and signed a contract with Perillo Bros that we thought included service for a year. As the year progressed we noticed that Perillo Bros seemed a little off as they sometimes showed up to fill our tank without being prompted or calling ahead. Most people are at work so they get away with this. Luckily we were home to stop them. This happened more then once and it's very sneaky! Oil companies are scrambling as more and more homeowners are converting to gas and oil is getting phased out. Like so many homeowners, we decided to convert too. Gas is cleaner, more efficient, and more affordable. Little did we know that the contract we signed with Perillo included a clause in that tiny legal mouse type that nobody reads that there is a $500 cancellation fee even after the year was up. This is also very sneaky of Perillo Bros! I think the company is corrupt and desperate. Be careful of what you sign if you decide to use them and make sure they only give you oil when you need it.

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We are new home owners and decided to use Perillo. We set a cap and got a contract for oil burner repair for two years. First of all beware because the cap is only for a year, you have to call on your own to set a cap. I thought they would have the courtesy to remind us. I also thought that since the contract was for two years that so was the cap, but aparently not. So now we have to pay $3.49 a gallon or more for the rest of winter. In addition, they said they would automatically remind us to have the burner serviced and they never did. As soon as the burner starting kicking in there was smoke everywhere. When we called they swore up and down they serviced the burner. When they realize they didn't send someone they did send someone, but they came at 11:30 at night. Overall not a terrible company, but beware of their tricks. Also I would pay on delivery because in their budget system you have to pay the highest price that the oil could potentially be, and then at the end of the year they figure out if they owe you money. Me personally I would not trust them to figure out if they owe you money.

2
★★☆☆☆

We are new home owners and decided to use Perillo. We set a cap and got a contract for oil burner repair for two years. First of all beware because the cap is only for a year, you have to call on your own to set a cap. I thought they would have the courtesy to remind us. I also thought that since the contract was for two years that so was the cap, but aparently not. So now we have to pay $3.49 a gallon or more for the rest of winter. In addition, they said they would automatically remind us to have the burner serviced and they never did. As soon as the burner starting kicking in there was smoke everywhere. When we called they swore up and down they serviced the burner. When they realize they didn't send someone they did send someone, but they came at 11:30 at night. Overall not a terrible company, but beware of their tricks. Also I would pay on delivery because in their budget system you have to pay the highest price that the oil could potentially be, and then at the end of the year they figure out if they owe you money. Me personally I would not trust them to figure out if they owe you money.

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I have lived in my home for 38 years and have had three companies during that time. In the first and second instances, the companies, which had been around for years, went out of business. I signed with Perillo upon a friend's recommendation. Then, I purchased an alarm system from Sloamins, and they offered a deal for an contract so I switched. Big mistake. The price did not remain at the low level quoted, and the service was nothing like I had been used to with Perillo. Like others have reported, every time I needed service, even emergency help, they came within a few hours. I have an old system and it needs babying. They always come when needed.

5
★★★★★

I have lived in my home for 38 years and have had three companies during that time. In the first and second instances, the companies, which had been around for years, went out of business. I signed with Perillo upon a friend's recommendation. Then, I purchased an alarm system from Sloamins, and they offered a deal for an contract so I switched. Big mistake. The price did not remain at the low level quoted, and the service was nothing like I had been used to with Perillo. Like others have reported, every time I needed service, even emergency help, they came within a few hours. I have an old system and it needs babying. They always come when needed.

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Left Perillo after 4 years for Solmins because I thought I was getting deal. What a mistake.. After my $300 departure(contract) I returned to Perillo. They are courteous, prompt and when I call I get a live person. Burner technicians are friendly, knowledgable and always on time. I have had several "middle of the night" burner issues and they have always been onsite within 2 hrs of my call to repair. Contract is top notch. One of the only companies I know that insures both your tank and burner. I wont consider leaving them again!

5
★★★★★

Left Perillo after 4 years for Solmins because I thought I was getting deal. What a mistake.. After my $300 departure(contract) I returned to Perillo. They are courteous, prompt and when I call I get a live person. Burner technicians are friendly, knowledgable and always on time. I have had several "middle of the night" burner issues and they have always been onsite within 2 hrs of my call to repair. Contract is top notch. One of the only companies I know that insures both your tank and burner. I wont consider leaving them again!

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We've had to have service on our system six times in the past three weeks. Last night, I called at 8:00 PM, the service person arrived at 11:30 to fix a water leak. Of course he didn't have the parts to fix it, but said we would be put on the schedule for as close to 8:00 AM the next morning. It's now 2:45 PM, and no show so far, even after three follow-up calls to find out when the service man would arrive.

This is no way to serve your clients. If you're going to promise service in the morning, then you'd better be able to live up to your commitment.

1
★☆☆☆☆

We've had to have service on our system six times in the past three weeks. Last night, I called at 8:00 PM, the service person arrived at 11:30 to fix a water leak. Of course he didn't have the parts to fix it, but said we would be put on the schedule for as close to 8:00 AM the next morning. It's now 2:45 PM, and no show so far, even after three follow-up calls to find out when the service man would arrive.

This is no way to serve your clients. If you're going to promise service in the morning, then you'd better be able to live up to your commitment.

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We became Perillo Bros, customers in September. When we needed service because of a flooded basement, they came quickly. When it was time for the boiler inspection, they came on time and did a thorough cleanining.
In addition, we get a montly statement so that we can see how accurate the budget plan is. We would definitely recommend them.

5
★★★★★

We became Perillo Bros, customers in September. When we needed service because of a flooded basement, they came quickly. When it was time for the boiler inspection, they came on time and did a thorough cleanining.
In addition, we get a montly statement so that we can see how accurate the budget plan is. We would definitely recommend them.

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I have had 3 other oil companies since I am in my house, Perillo Brothers is by far the best in service, and satisfaction! Everytime I call them for a service call, they respond as quickly as possible.

5
★★★★★

I have had 3 other oil companies since I am in my house, Perillo Brothers is by far the best in service, and satisfaction! Everytime I call them for a service call, they respond as quickly as possible.

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Perillo brothers is a complete home heating service.
They have automatic delivery of heating oil.
This company also offers service contracts and budget payments which is important with the huge prices on long island. they also offer boiler, furnace and steam replacements.
They have emergency service twenty four hours a day seven days a week.
Perillo brothers is a member of the oil heat institute of long island.

3
★★★☆☆

Perillo brothers is a complete home heating service.
They have automatic delivery of heating oil.
This company also offers service contracts and budget payments which is important with the huge prices on long island. they also offer boiler, furnace and steam replacements.
They have emergency service twenty four hours a day seven days a week.
Perillo brothers is a member of the oil heat institute of long island.

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