Forever Smiles

★★★☆☆

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  • Dentists
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Though Dr. Mondrall is a great dentist, the office staff and policies are horrible. Even after making sure to call the day before to cancel an appointment (left a message), the office still charged a fee for not showing up the next day. Instead of admitting their mistake, they opted to lose a family of 4 patients. (We stated our refusal to return if the fee was not reversed. I wouldn't mind paying the fee if the mistake was ours, but that is not the case here.) It is sad because I just got my daughter use to the office, but it is inexcusable to treat patients as liars for I guarantee that is the impression that was perceived since they never conceded the fact that my husband called. (They claimed they have no way to prove it either way which to me means that we should get the benefit of the doubt.)

1
★☆☆☆☆

Though Dr. Mondrall is a great dentist, the office staff and policies are horrible. Even after making sure to call the day before to cancel an appointment (left a message), the office still charged a fee for not showing up the next day. Instead of admitting their mistake, they opted to lose a family of 4 patients. (We stated our refusal to return if the fee was not reversed. I wouldn't mind paying the fee if the mistake was ours, but that is not the case here.) It is sad because I just got my daughter use to the office, but it is inexcusable to treat patients as liars for I guarantee that is the impression that was perceived since they never conceded the fact that my husband called. (They claimed they have no way to prove it either way which to me means that we should get the benefit of the doubt.)

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This lady was so helpful, she found a piece of tooth embedded in my upper gum that had been there for years and no other dentists (believe me I had seen many!!!) had not seen!!! She's nice, relaxing music, very pleasant, nice bilingual assistants and I already recommended her to my friends, yep word of mouth works!!!!

4
★★★★☆

This lady was so helpful, she found a piece of tooth embedded in my upper gum that had been there for years and no other dentists (believe me I had seen many!!!) had not seen!!! She's nice, relaxing music, very pleasant, nice bilingual assistants and I already recommended her to my friends, yep word of mouth works!!!!

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I went to see Dr. Modrall at the suggestion of a co-worker, since I had a really bad expience with another dentist.

Dr. Modrall took the time to go over what the other doctor had failed to do (complete a root canal!) and gave me several options. She even worked out a payment plan for a new bridge that was affordable for my family.

I would recommend Dr. Modrall to anyone in the Arlington/Mansflied/Kennedale area looking for a new dentist!

PROS: Very caring, competent dentist!
CONS: None!

5
★★★★★

I went to see Dr. Modrall at the suggestion of a co-worker, since I had a really bad expience with another dentist.

Dr. Modrall took the time to go over what the other doctor had failed to do (complete a root canal!) and gave me several options. She even worked out a payment plan for a new bridge that was affordable for my family.

I would recommend Dr. Modrall to anyone in the Arlington/Mansflied/Kennedale area looking for a new dentist!

PROS: Very caring, competent dentist!
CONS: None!

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