Eatontown TV And Appliances

★★★☆☆
  • 50 Highway 35

    Eatontown, NJ 07724

    Map & Directions
  • 732-542-0400

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717 State Route 35 Middletown, CA

2.5 6
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If I could give zero stars I would. This place is the pits for service.

The control board for my sub zero shorted so I paid them $125 to come out. Then I got angry because of the cost of the part and called sub zero myself and they sent it to me for free. These guys didn't event bother to complain to sub zero.

So I get the part and call them to install it. I already paid the $125 to be applied to the rest. They tell me its another $150 for 15 minutes of work.

I put the charge in dispute cause they lied and I put the part in myself.

1
★☆☆☆☆

If I could give zero stars I would. This place is the pits for service.

The control board for my sub zero shorted so I paid them $125 to come out. Then I got angry because of the cost of the part and called sub zero myself and they sent it to me for free. These guys didn't event bother to complain to sub zero.

So I get the part and call them to install it. I already paid the $125 to be applied to the rest. They tell me its another $150 for 15 minutes of work.

I put the charge in dispute cause they lied and I put the part in myself.

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I used to call repair from this store and their technicians fixed my problem in a snap. Not any more! I called them to repair my dishwasher and told them it was over 20 years old and the only problem was its soap dispenser cap could not lock. They charged me $125 plus tax. But not only did they not fix the problem, they could not even tell where the problem was and how much it would cost to fix it. The only response from them was the machine was too old to repair, and tried to persuade me to get a new one and they would give a discount. This was unbelievable! I called for repair/diagnosis, and all I got was sales pitch, and an expensive one!

1
★☆☆☆☆

I used to call repair from this store and their technicians fixed my problem in a snap. Not any more! I called them to repair my dishwasher and told them it was over 20 years old and the only problem was its soap dispenser cap could not lock. They charged me $125 plus tax. But not only did they not fix the problem, they could not even tell where the problem was and how much it would cost to fix it. The only response from them was the machine was too old to repair, and tried to persuade me to get a new one and they would give a discount. This was unbelievable! I called for repair/diagnosis, and all I got was sales pitch, and an expensive one!

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.

Their service is almost non-existent. Called for service under warrantee and it has been over 2 weeks and still no part. Many excuses...local warehouse out of stock, regional warehouse shipping part...part came in and was defective so we ordered another...the dog ate my homework...excuses, excuses. In all this time I never received one call to update me on all these supposed problems. Just a horrible experience that will never be repeated

1
★☆☆☆☆

Their service is almost non-existent. Called for service under warrantee and it has been over 2 weeks and still no part. Many excuses...local warehouse out of stock, regional warehouse shipping part...part came in and was defective so we ordered another...the dog ate my homework...excuses, excuses. In all this time I never received one call to update me on all these supposed problems. Just a horrible experience that will never be repeated

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The best part of this store is the customer service. They work hard to make sure that you're satisfied. They also know a lot about all of the appliances they sell. I noticed when I was there that if you ask a question, they were ready with an answer instead of checking a manual or a computer to tell you.

PROS: Great customer service
CONS:

4
★★★★☆

The best part of this store is the customer service. They work hard to make sure that you're satisfied. They also know a lot about all of the appliances they sell. I noticed when I was there that if you ask a question, they were ready with an answer instead of checking a manual or a computer to tell you.

PROS: Great customer service
CONS:

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.

They have a big showroom in this location and great service, too. Lots of appliances (refrigerators, stoves, etc. ) as well as electronics like televisions and more. The staff always seems to BBQ outside on a grill on any day that is conducive to it - which is very noticeable as you go by. Nice showroom and good service. Been around for ages, too!

4
★★★★☆

They have a big showroom in this location and great service, too. Lots of appliances (refrigerators, stoves, etc. ) as well as electronics like televisions and more. The staff always seems to BBQ outside on a grill on any day that is conducive to it - which is very noticeable as you go by. Nice showroom and good service. Been around for ages, too!

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.

This store has been around for a very long time and it is probably due to their great customer service. They have trained technicians on staff and will service your appliance either in their store or at your home. They have a nice showroom with all major appliances and home theatre and stereo equipment. Would Recommend.

4
★★★★☆

This store has been around for a very long time and it is probably due to their great customer service. They have trained technicians on staff and will service your appliance either in their store or at your home. They have a nice showroom with all major appliances and home theatre and stereo equipment. Would Recommend.

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