Dry Cleaning Warehouse

★★☆☆☆

About Dry Cleaning Warehouse

Categories
  • Dry Cleaning & Laundry Services

Personal Services

Personal Services
More choices in Monsey:
Resultset_next

Bergen Cleaners

72 Franklin Tpke Mahwah, NJ

Resultset_next

Kaplan Cleaners

18 Wyckoff Ave Waldwick, NJ

2.4444444 9
Hi! Sign in to let us know how Dry Cleaning Warehouse was?
Write a Review
.

There have been so many complaints and lawsuits filed against them that they reorganized and changed their name. They do not clean your clothes, they ruin your clothes. They really do not know what they are doing and should not be in business. I gave them a spotless, expensive suit to clean and they gave it back to me with stains. They took it back to reclean it and then gave it back tome with even more stains. They are a nightmare.

1
★☆☆☆☆

There have been so many complaints and lawsuits filed against them that they reorganized and changed their name. They do not clean your clothes, they ruin your clothes. They really do not know what they are doing and should not be in business. I gave them a spotless, expensive suit to clean and they gave it back to me with stains. They took it back to reclean it and then gave it back tome with even more stains. They are a nightmare.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They constantly lose clothes..costumer is never right and they take forever to resolve the issues that they cause!! You will be dissapointed if you try them..The positive reviews on hear have to be written by the employees...which they seam to forget to pay..Maybe thats why we get terrible service.

1
★☆☆☆☆

They constantly lose clothes..costumer is never right and they take forever to resolve the issues that they cause!! You will be dissapointed if you try them..The positive reviews on hear have to be written by the employees...which they seam to forget to pay..Maybe thats why we get terrible service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My experience with DCW has been excellent! Staff is always pleasant and greet me cordially every time i come in. You can't beat the price either. Clothes are always done on time and in perfect condition. Keep up the great work.

5
★★★★★

My experience with DCW has been excellent! Staff is always pleasant and greet me cordially every time i come in. You can't beat the price either. Clothes are always done on time and in perfect condition. Keep up the great work.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Price and quality were great. The staff was professional and helped us carry out our clothes. The manager introduced himself, and told us of past problems and how he was hired to clean it all up.
There were no upcharges, and we feel we received excellent value

5
★★★★★

Price and quality were great. The staff was professional and helped us carry out our clothes. The manager introduced himself, and told us of past problems and how he was hired to clean it all up.
There were no upcharges, and we feel we received excellent value

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I should have know better. My dad always told me you get what you pay for and that i did. I dropped my clothes off to be cleaned and when i returned a couple of days later they told me that only half my order was done. No apologies, nothing. I tried to get them to expedite the cleaning but they refused. I was very frustrated to say the least. I went back a couple of days later to pick up the clothes and overheard the customer in front of me arguing with the clerk that their clothing had an odor. The clerk was rude to the customer and refused to re clean. Needless to say when i got home that evening my clothes had a horrible chemical odor as well. I didnt even bother going back after witnessing the commotion earlier. I ended up paying twice to dry clean my clothes.Funny thing is I was telling this story to a friend who told shared a similar type experience. She said she brought a comforter in to be dry cleaned and they stained it. The manager argued that it came in that way and argued that the clerk forgot to note the stain on the ticket. They refused to compensate my friend for the comforter. The people that work at the dry cleaning warehouse are rude and incompetent. they should be closed down.

1
★☆☆☆☆

I should have know better. My dad always told me you get what you pay for and that i did. I dropped my clothes off to be cleaned and when i returned a couple of days later they told me that only half my order was done. No apologies, nothing. I tried to get them to expedite the cleaning but they refused. I was very frustrated to say the least. I went back a couple of days later to pick up the clothes and overheard the customer in front of me arguing with the clerk that their clothing had an odor. The clerk was rude to the customer and refused to re clean. Needless to say when i got home that evening my clothes had a horrible chemical odor as well. I didnt even bother going back after witnessing the commotion earlier. I ended up paying twice to dry clean my clothes.Funny thing is I was telling this story to a friend who told shared a similar type experience. She said she brought a comforter in to be dry cleaned and they stained it. The manager argued that it came in that way and argued that the clerk forgot to note the stain on the ticket. They refused to compensate my friend for the comforter. The people that work at the dry cleaning warehouse are rude and incompetent. they should be closed down.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

the first review must of been written by them someone should notify the better business bureau on them . the argus with you when they loose your clothes like it is your faultt ....

1
★☆☆☆☆

the first review must of been written by them someone should notify the better business bureau on them . the argus with you when they loose your clothes like it is your faultt ....

Was this review helpful to you?
Ratings_icons Ratings_icons

.

missing clothes and poor attitudes should be their motto take youR clothes there at your own risk and customer is never right at this store BETTER BUSINESS DEPT WOULD HAVEA F FIELD DAY WOTH THIS GROUP[/////

3
★★★☆☆

missing clothes and poor attitudes should be their motto take youR clothes there at your own risk and customer is never right at this store BETTER BUSINESS DEPT WOULD HAVEA F FIELD DAY WOTH THIS GROUP[/////

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place may have cheap prices but be aware....you get what you pay for!!! If you spend a lot of money on your clothes and dry clean them frequently, do not use this place! They send their clothes out to be cleaned & you never get them back! They have lost my clothes along with several other customers clothes. It's been 3 weeks and I'm still waiting for the manager to contact me. I've been told that I would be compensated monetarily if my clothes were not located, however this has yet to happen. I call everyday & hear the same story; "Contact our manager Michelle, she will re-reimburse you for your clothes if we can't find them". Too bad Michelle is never to be found. Do not be lured in by their cheap prices, it is not quality care! It is by far the worst customer service I have ever experienced in my life!!!

1
★☆☆☆☆

This place may have cheap prices but be aware....you get what you pay for!!! If you spend a lot of money on your clothes and dry clean them frequently, do not use this place! They send their clothes out to be cleaned & you never get them back! They have lost my clothes along with several other customers clothes. It's been 3 weeks and I'm still waiting for the manager to contact me. I've been told that I would be compensated monetarily if my clothes were not located, however this has yet to happen. I call everyday & hear the same story; "Contact our manager Michelle, she will re-reimburse you for your clothes if we can't find them". Too bad Michelle is never to be found. Do not be lured in by their cheap prices, it is not quality care! It is by far the worst customer service I have ever experienced in my life!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Absolutely love their one price per item. Everything came back clean, pressed and just like it would have if I had taken it to the "other" conventional cleaners in the area. Very polite during check in and pick-up. Store is clean. Clothes were ready at the time they had promised me for pick-up

PROS: Great Prices
CONS: none

4
★★★★☆

Absolutely love their one price per item. Everything came back clean, pressed and just like it would have if I had taken it to the "other" conventional cleaners in the area. Very polite during check in and pick-up. Store is clean. Clothes were ready at the time they had promised me for pick-up

PROS: Great Prices
CONS: none

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Dry Cleaning Warehouse, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review