La Valet (Fresh Cleaners)

★★☆☆☆
Mon-Fri: 7am - 7pm Sat: 9am - 3pm
  • 816 Brawley School Road Suite A

    Mooresville, NC 28117

    Map & Directions
  • 704-663-4939

About La Valet (Fresh Cleaners)

Categories
  • Dry Cleaners
  • Laundries
  • Tailors

Personal Services

Personal Services
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2.0 2
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i took in two pairs of expensive jeans to have altered. they ruined one of the pairs, and did a poor job on the other. I asked them to refund my $ on the ruined pair (did not ask for the price of the jeans refunded, just what I paid for the botched alteration), she refused and said she would not fix either one. I gave her one more opp. to make it right, she refused and let her know I would put the word out that she does not stand behind her work. Avoid la Valet Dry Cleaners on BSR!

1
★☆☆☆☆

i took in two pairs of expensive jeans to have altered. they ruined one of the pairs, and did a poor job on the other. I asked them to refund my $ on the ruined pair (did not ask for the price of the jeans refunded, just what I paid for the botched alteration), she refused and said she would not fix either one. I gave her one more opp. to make it right, she refused and let her know I would put the word out that she does not stand behind her work. Avoid la Valet Dry Cleaners on BSR!

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I have had mixed experiences at this particular dry cleaner. Sometimes they do a great job and other times they are not so great. I took a white blazer in to be cleaned and it came back looking gray. They seem to do a decent job on my husband's shirts, although they just raised their prices. The only notification of the price hike was a white piece of paper taped to the window with the new price written in barely visable pencil. I don't think they have the best prices around, but their location is great for lots of people.

3
★★★☆☆

I have had mixed experiences at this particular dry cleaner. Sometimes they do a great job and other times they are not so great. I took a white blazer in to be cleaned and it came back looking gray. They seem to do a decent job on my husband's shirts, although they just raised their prices. The only notification of the price hike was a white piece of paper taped to the window with the new price written in barely visable pencil. I don't think they have the best prices around, but their location is great for lots of people.

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Business Response:

Old review...New owners since 2007! The 3 of 5 star review is dated 11/2005, prior to my parents purchasing this Dry Cleaners. FYI - This response is coming from the owners' son...since my parents barely know how to use email. If you ever get a chance to meet my parents, you'll appreciate their upbeat and friendly customer service. This dry cleaners is literally a mom-and-pop operation, and they love what they do. I would like to say how much I'm impressed by my parents' focus on quality, details, and providing excellent service. They consistently look for way to improve the quality of the wash/clean, and build face-to-face relationships with their customers. Give my parents' store a try...and mention that their son "Kenny" sent you. They'll get a kick out of it...esp, since I live across the country! :)
 

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