Digironics

★☆☆☆☆
  • 629 Cortelyou Road

    Brooklyn, NY 11218

    Map & Directions
  • 718-282-0588

About Digironics

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  • Shopping

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Right before a big trip, my in vehicle dvd player broke, so we looked around town and couldn't find what we were looking for. We turned to the internet and did some research. My husband found one that he like at Digironics.com and we placed the order. They have a large selection of merchandise and NO WHERE on the site does it say they don't have any of it. We placed the order on Sunday with extra 3 day shipping. Well, after Thursday and no dvd player, I called their 1-800 number. It was within their stated business hours and no one answered, so I called the next day. A VERY rude man just answered the phone "hello" Not professional at all. I asked if it was digironics and he said it was. I told him I was calling about an order I had placed and not received. HE just said "We don't have it" I asked him how he knew who I was or what I ordered without asking and again he said " We don't have it." I told him what I ordered and he said they didn' t have it and he didn't know when they would get it, but when they did, they would ship it 3 days. That is stupid. On our printed order it plainly states that we would get the order in 3 days From when we bought it, not from whenever they decided to send it. On our order status again it states NO WHERE that they have nothing in stock. That is misleading. I am still shocked at their unprofessionalism.

PROS: Large selection of merchandise
CONS: Too bad they don't have any of it in stock.

1
★☆☆☆☆

Right before a big trip, my in vehicle dvd player broke, so we looked around town and couldn't find what we were looking for. We turned to the internet and did some research. My husband found one that he like at Digironics.com and we placed the order. They have a large selection of merchandise and NO WHERE on the site does it say they don't have any of it. We placed the order on Sunday with extra 3 day shipping. Well, after Thursday and no dvd player, I called their 1-800 number. It was within their stated business hours and no one answered, so I called the next day. A VERY rude man just answered the phone "hello" Not professional at all. I asked if it was digironics and he said it was. I told him I was calling about an order I had placed and not received. HE just said "We don't have it" I asked him how he knew who I was or what I ordered without asking and again he said " We don't have it." I told him what I ordered and he said they didn' t have it and he didn't know when they would get it, but when they did, they would ship it 3 days. That is stupid. On our printed order it plainly states that we would get the order in 3 days From when we bought it, not from whenever they decided to send it. On our order status again it states NO WHERE that they have nothing in stock. That is misleading. I am still shocked at their unprofessionalism.

PROS: Large selection of merchandise
CONS: Too bad they don't have any of it in stock.

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