Dentco

★★★☆☆
3.3333 3
Hi! Sign in to let us know how Dentco was?
Write a Review
.

I went to Cincinnati Dental Services in August of 2012 for a basic cleaning. I checked with my insurance as well as the dental office to make sure that the services were considered in-network with my insurance plan. Both Anthem and Cincinnati Dental Services confirmed coverage. Over 1 month after the date of service, I received a letter from Cincinnati Dental Services that I owed over $200 for my visit. I called the office and left a message; I never received a call back. I called Anthem, and they confirmed coverage (again) and said that Cincinnati Dental Services had never filed a claim. I called the dental office again to ask them to file a claim, leaving another message and getting no reply. I finally get another bill from the dental office saying that insurance was pending. Then, I get a call from the office saying that my claim was denied. I again call Anthem, who says that Cincinnati Dental submitted the claim incorrectly. Anthem then calls the office directly to give them information about where to send the claim. Thinking the office would finally submit the claim directly, I was shocked to find another letter from Cincinnati Dental Services in my mailbox today threatening legal action if I do not pay my bill. My Anthem account shows that still, no claim has been filed by the dental office.

1
★☆☆☆☆

I went to Cincinnati Dental Services in August of 2012 for a basic cleaning. I checked with my insurance as well as the dental office to make sure that the services were considered in-network with my insurance plan. Both Anthem and Cincinnati Dental Services confirmed coverage. Over 1 month after the date of service, I received a letter from Cincinnati Dental Services that I owed over $200 for my visit. I called the office and left a message; I never received a call back. I called Anthem, and they confirmed coverage (again) and said that Cincinnati Dental Services had never filed a claim. I called the dental office again to ask them to file a claim, leaving another message and getting no reply. I finally get another bill from the dental office saying that insurance was pending. Then, I get a call from the office saying that my claim was denied. I again call Anthem, who says that Cincinnati Dental submitted the claim incorrectly. Anthem then calls the office directly to give them information about where to send the claim. Thinking the office would finally submit the claim directly, I was shocked to find another letter from Cincinnati Dental Services in my mailbox today threatening legal action if I do not pay my bill. My Anthem account shows that still, no claim has been filed by the dental office.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had Dr. Steven Jones as my dentist at this location. Dr. Jones is a good dentist, straight to the point.The staff took wonderful care of me, and explained things to me in a friendly, informed way. The offices are very clean.

CDS' location in Mount Auburn (though the staff says it's in Clifton) is convenient. You're close to pharmacies for your medicine and close to Metro bus lines. Very good for UC students

5
★★★★★

I had Dr. Steven Jones as my dentist at this location. Dr. Jones is a good dentist, straight to the point.The staff took wonderful care of me, and explained things to me in a friendly, informed way. The offices are very clean.

CDS' location in Mount Auburn (though the staff says it's in Clifton) is convenient. You're close to pharmacies for your medicine and close to Metro bus lines. Very good for UC students

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am very pleased with their dental services as they are extremely organized and I have never had to wait more than 5 minutes. Their hygenists are very good and I feel that both my husband and I are satisfied with our 2 different dentists. They also call a couple days prior to appointment to remind you.

4
★★★★☆

I am very pleased with their dental services as they are extremely organized and I have never had to wait more than 5 minutes. Their hygenists are very good and I feel that both my husband and I are satisfied with our 2 different dentists. They also call a couple days prior to appointment to remind you.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Dentco, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review