Dr Sarwat Shenouda dds

★★★☆☆

About Dr Sarwat Shenouda dds

Categories
  • Dentists
  • Cosmetic Dentistry
  • Periodontics
  • Prosthodontists

Health & Medical

Health & Medical
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3.0 2
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On November 15th of this year my son went to Dr. Shenouda's office with a painfully infected and swollen tooth. After being given two, I later learned from another dentist-inadequate prescriptions for pain and infection; he was made to sit for hours because he did not have money or a credit card to pay the doctor for the two prescriptions she wrote. This, after I have been seeing this dentist for well over 10 years and have never stiffed him for any amount of money. The girls in the office, Christie and Julie, compared my son's inability to pay at that moment to "stealing" I assured them that if I did not have the credit I believed I had they would be paid. They finally let him leave after hours of making him sit in pain suffering and needing to get his pain medication filled.
When I learned from my son that he saw a female doctor whose name he didn't remember I called the office back and the girl who answered identified herself as Julie . When I asked the name of the doctor who "treated" my son and identified myself- Julie hung up on me! Later the "good" doctor called me on my cell phone. By this time I was in another doctor's office, one more professional, and when I asked the doctor associated with Shenouda her name she would not give it to me. I asked her repeatedly for her name and she kept saying that I knew it already- finally I reminded her that all I had to do was go up to the office again and I would get her name- she gave it to me. I believe it was Scander. It was difficult to hear her on the cell and she wouldn't spell her name. I find the behavior of this doctor and the office staff to be extremely unprofessional, even dangerous. People like this should not be in the "business" of caring for and responsible for patient's health. For to them that's apparently all that it is.... a business. I have already written a review for this doctor and Dr. Shenouda on this site. Apparently someone was able to get onto this site and delete my review. I will just have to keep writing them.

1
★☆☆☆☆

On November 15th of this year my son went to Dr. Shenouda's office with a painfully infected and swollen tooth. After being given two, I later learned from another dentist-inadequate prescriptions for pain and infection; he was made to sit for hours because he did not have money or a credit card to pay the doctor for the two prescriptions she wrote. This, after I have been seeing this dentist for well over 10 years and have never stiffed him for any amount of money. The girls in the office, Christie and Julie, compared my son's inability to pay at that moment to "stealing" I assured them that if I did not have the credit I believed I had they would be paid. They finally let him leave after hours of making him sit in pain suffering and needing to get his pain medication filled.
When I learned from my son that he saw a female doctor whose name he didn't remember I called the office back and the girl who answered identified herself as Julie . When I asked the name of the doctor who "treated" my son and identified myself- Julie hung up on me! Later the "good" doctor called me on my cell phone. By this time I was in another doctor's office, one more professional, and when I asked the doctor associated with Shenouda her name she would not give it to me. I asked her repeatedly for her name and she kept saying that I knew it already- finally I reminded her that all I had to do was go up to the office again and I would get her name- she gave it to me. I believe it was Scander. It was difficult to hear her on the cell and she wouldn't spell her name. I find the behavior of this doctor and the office staff to be extremely unprofessional, even dangerous. People like this should not be in the "business" of caring for and responsible for patient's health. For to them that's apparently all that it is.... a business. I have already written a review for this doctor and Dr. Shenouda on this site. Apparently someone was able to get onto this site and delete my review. I will just have to keep writing them.

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Dr. Shenouda and I met 15 years ago when I had no dental insurance and immediatly set up a plan where I could pay my bill without worry. Although he did not tell me so, I know that he did not charge me the full amount for what I had done. He is the kind of man who is interested in your life and your family and is always compassionate and understanding about my concerns or fears. He has never once caused me any pain and when the day came that I had to have a root canal, he knew I was terrified and promised me it wouldn't hurt either. He even postponed it a year when I wasn't ready by putting in a pulp cap even though he knew it wouldn't last forever. He is a meticulous man with amazing patience and devotion to his work which is always one hundred percent perfect. My daughter and several friends of mine have been patients of his as well. One friend was told by another dentist that she needed dentures immediatly and she was, or course, traumatized. I sent her to Dr. Shenouda and he was able to save her teeth for another several years until she was ready and there was no alternative but to get the dentures. There is not enough I could ever say about this man.

PROS: Dr. Shenoud a is an outstanding dentist who is meticulous and gentle
CONS:

5
★★★★★

Dr. Shenouda and I met 15 years ago when I had no dental insurance and immediatly set up a plan where I could pay my bill without worry. Although he did not tell me so, I know that he did not charge me the full amount for what I had done. He is the kind of man who is interested in your life and your family and is always compassionate and understanding about my concerns or fears. He has never once caused me any pain and when the day came that I had to have a root canal, he knew I was terrified and promised me it wouldn't hurt either. He even postponed it a year when I wasn't ready by putting in a pulp cap even though he knew it wouldn't last forever. He is a meticulous man with amazing patience and devotion to his work which is always one hundred percent perfect. My daughter and several friends of mine have been patients of his as well. One friend was told by another dentist that she needed dentures immediatly and she was, or course, traumatized. I sent her to Dr. Shenouda and he was able to save her teeth for another several years until she was ready and there was no alternative but to get the dentures. There is not enough I could ever say about this man.

PROS: Dr. Shenoud a is an outstanding dentist who is meticulous and gentle
CONS:

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