choice one disposal

★★★★☆

About choice one disposal

Categories
  • Waste Removal
  • Garbage Collection Services

Communications & Utilities

Communications & Utilities
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Lilac Disposal Inc

115 State Route 104 Ontario, NY

4.1 10
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I called to set up trash removal wanting to use a local company. I called and spoke with the owner, Steve, of Choice one. The setup process was going well as expected untill he discovered that I rent the home that I live in. Then that changed the ball game. Including requiring a 6 month advance payment for services and a price change. Citing that its "Company Policy" and there was "nothing he could do". I wouldn't have an issue with and expect to pay the 3 months up front. But an additional 3 months just because I rent? Thats a bit asinine I think. Lets do business short term before we commit for the long term and make sure that your service is all you say it is. My last refuse company fell WAY short and was cancelled within the first month.

So for that reason I called up Waste Management and and have set up service with them. No hassle, no issues, and no difference for a rental property.

2
★★☆☆☆

I called to set up trash removal wanting to use a local company. I called and spoke with the owner, Steve, of Choice one. The setup process was going well as expected untill he discovered that I rent the home that I live in. Then that changed the ball game. Including requiring a 6 month advance payment for services and a price change. Citing that its "Company Policy" and there was "nothing he could do". I wouldn't have an issue with and expect to pay the 3 months up front. But an additional 3 months just because I rent? Thats a bit asinine I think. Lets do business short term before we commit for the long term and make sure that your service is all you say it is. My last refuse company fell WAY short and was cancelled within the first month.

So for that reason I called up Waste Management and and have set up service with them. No hassle, no issues, and no difference for a rental property.

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Switched from Lilac 5 years ago after they kept blocking my driveway with the garbage tote.....
Choice One is small & personal - and that is rare these days....I also like them because they are great about recycling....tote is always left where they found it.
I'm not sure what that one star reviewer was loading up his tote with, but I have never had a problem getting anything picked up as long as I put it out the way Choice One asks.

5
★★★★★

Switched from Lilac 5 years ago after they kept blocking my driveway with the garbage tote.....
Choice One is small & personal - and that is rare these days....I also like them because they are great about recycling....tote is always left where they found it.
I'm not sure what that one star reviewer was loading up his tote with, but I have never had a problem getting anything picked up as long as I put it out the way Choice One asks.

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Very nice people, friendly, courteous. I'd rather deal with a local company than a national one. I have called them once or twice about bulky items -- they have been very accommodating.

5
★★★★★

Very nice people, friendly, courteous. I'd rather deal with a local company than a national one. I have called them once or twice about bulky items -- they have been very accommodating.

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I have to say I have been with Choice One Disposal for 9 years and found them to be incredibly professional and courteous. They are a family business and lets face it we need a little less corporate America and a little more mom and pop. They charge a fair price and continue to give impeccable service. No bailout needed as long as we all support each other.

5
★★★★★

I have to say I have been with Choice One Disposal for 9 years and found them to be incredibly professional and courteous. They are a family business and lets face it we need a little less corporate America and a little more mom and pop. They charge a fair price and continue to give impeccable service. No bailout needed as long as we all support each other.

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I was a customer for 3 months, and in that time period I received three calls complaining about either the weight of the tote, or length of something in the tote.

When I signed up and paid a year in advance, I asked about rules and was told (and this is a direct quote): "They take pretty much anything. You really don't need to worry about it."

I am a homeowner, and like most homeowners, I usually have a project or two in the works. I don't abuse anything, including the garbage company, but occasionally I expect to throw away some drywall scraps without a phone call. After speaking w/ my neighbors, I switched to Waste Management, which I'm told by my neighbors is hassle free as long as you don't abuse them.

Of course I was stupid and paid a year in advance, and they don't give refunds. If you do go with them, and you own your home, I'd suggest going month to month until you have some experience with them and feel good about paying a year in advance for the discount.

1
★☆☆☆☆

I was a customer for 3 months, and in that time period I received three calls complaining about either the weight of the tote, or length of something in the tote.

When I signed up and paid a year in advance, I asked about rules and was told (and this is a direct quote): "They take pretty much anything. You really don't need to worry about it."

I am a homeowner, and like most homeowners, I usually have a project or two in the works. I don't abuse anything, including the garbage company, but occasionally I expect to throw away some drywall scraps without a phone call. After speaking w/ my neighbors, I switched to Waste Management, which I'm told by my neighbors is hassle free as long as you don't abuse them.

Of course I was stupid and paid a year in advance, and they don't give refunds. If you do go with them, and you own your home, I'd suggest going month to month until you have some experience with them and feel good about paying a year in advance for the discount.

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Our previous garbage removal company just took our trash can without any warning one week. It turns out my husband had been paying monthly online for a year, and they charge bimonthly... We were unable to reach anyone at the company, and they didn't call us back.
We changed to Choice One several months ago. Last week, we received notification that we needed to pay our bill after they took the trash away (my husband doesn't remember receiving the bill, but we may find it in a month or so with our luck). I just left a message for someone at the company, and she called me right back. She was extremely friendly, and enjoyable to speak to. She was wonderful to work with, and let me pay over the phone, ensuring me that my payment information was secure by telling me the details of how they process it. They can also do an automatic payment from your credit card, and send you a statement letting you know what you will be charged and on what date. They have also always taken what we have put out, no matter what it is. Excellent company, I would recommend them to anyone.

5
★★★★★

Our previous garbage removal company just took our trash can without any warning one week. It turns out my husband had been paying monthly online for a year, and they charge bimonthly... We were unable to reach anyone at the company, and they didn't call us back.
We changed to Choice One several months ago. Last week, we received notification that we needed to pay our bill after they took the trash away (my husband doesn't remember receiving the bill, but we may find it in a month or so with our luck). I just left a message for someone at the company, and she called me right back. She was extremely friendly, and enjoyable to speak to. She was wonderful to work with, and let me pay over the phone, ensuring me that my payment information was secure by telling me the details of how they process it. They can also do an automatic payment from your credit card, and send you a statement letting you know what you will be charged and on what date. They have also always taken what we have put out, no matter what it is. Excellent company, I would recommend them to anyone.

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0 out of 1 people found this review helpful.

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I have had Choice One for over 6 years and have no complaints. They always do a fantastic job and are clean neat and courteous. I got my whole family to switch over to them, and they are very satisfied with their service. They are the lowest price I have found.

Anna

5
★★★★★

I have had Choice One for over 6 years and have no complaints. They always do a fantastic job and are clean neat and courteous. I got my whole family to switch over to them, and they are very satisfied with their service. They are the lowest price I have found.

Anna

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In our eleven years in Webster we have contracted with at least three or four disposal services, always switching due to increasing costs or dissatisfaction with the service we received. I'm happy to say that we are DELIGHTED to have found and contracted with Choice One about two years ago. The staff are so pleasant on the phone, their workers are very polite and kind, and they are always willing to pick up just about anything we put out by the side of the road. To top it off, their prices are very reasonable. I am happy to recommend them to all of my Webster friends.
- Bill Keenan

5
★★★★★

In our eleven years in Webster we have contracted with at least three or four disposal services, always switching due to increasing costs or dissatisfaction with the service we received. I'm happy to say that we are DELIGHTED to have found and contracted with Choice One about two years ago. The staff are so pleasant on the phone, their workers are very polite and kind, and they are always willing to pick up just about anything we put out by the side of the road. To top it off, their prices are very reasonable. I am happy to recommend them to all of my Webster friends.
- Bill Keenan

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The drivers are very courteous and appreciative of my sorting of recyclables. They did a very good job this summer under some extreme heat conditions. I'm near the end of the route and the driver is still smiling and polite. Also, I feel I pay a good rate.

4
★★★★☆

The drivers are very courteous and appreciative of my sorting of recyclables. They did a very good job this summer under some extreme heat conditions. I'm near the end of the route and the driver is still smiling and polite. Also, I feel I pay a good rate.

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they pick up all of our garbage rite on time their never late and they are always good at taking everythingwhen we call the office they are very kind and courteous and can tell us in a couple of hours when our garbage can be picked up

4
★★★★☆

they pick up all of our garbage rite on time their never late and they are always good at taking everythingwhen we call the office they are very kind and courteous and can tell us in a couple of hours when our garbage can be picked up

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