Friendly Plumber

★★★★★
37.78 -122.45
Map and Directions to Friendly Plumber

415-242-8818

Po Box 590634

San Francisco, CA

94159

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5.0 32
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Reviews 1 - 32 of 32.
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Robert and his crew went the extra mile to fix my shower on late friday night, the price was reasnoable and the service was five stars.

thanks

5
★★★★★

Robert and his crew went the extra mile to fix my shower on late friday night, the price was reasnoable and the service was five stars.

thanks

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I've been a Friendly Plumber customer for over seven years and I have always enjoyed very good service from this company.

I'm in the middle of selling my second home in San Francisco, and it was part of the contingency agreement that I have things repaired before the sale could go through. Minor fixes of a leaky shower head, kitchen faucet replacement, and a wobbly toilet. Even though these things had to get done in a day and their schedule was already booked, Robert skipped lunch that day and ended-up working really, really late just to finish the project.

This is the kind of professionalism that isn't always around anymore. I even tried to get other plumbers to come out and do the same job after hearing about Friendly Plumber's schedule, but no one would even bother to see the job when I told them that I needed it done the same day.

I'm sticking with Robert and his crew. Their fantastic customer service is worth every penny!

5
★★★★★

I've been a Friendly Plumber customer for over seven years and I have always enjoyed very good service from this company.

I'm in the middle of selling my second home in San Francisco, and it was part of the contingency agreement that I have things repaired before the sale could go through. Minor fixes of a leaky shower head, kitchen faucet replacement, and a wobbly toilet. Even though these things had to get done in a day and their schedule was already booked, Robert skipped lunch that day and ended-up working really, really late just to finish the project.

This is the kind of professionalism that isn't always around anymore. I even tried to get other plumbers to come out and do the same job after hearing about Friendly Plumber's schedule, but no one would even bother to see the job when I told them that I needed it done the same day.

I'm sticking with Robert and his crew. Their fantastic customer service is worth every penny!

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.

Another plumber tried to sell me a new water heater yesterday maybe because he thought that I had no other options, or he just felt like taking advantage. Whatever the case may be, I told him that my water heater is only a little over five years old and I really believe it still has a while to go before needing to be replaced. He wouldn't budge, just kept on being pushy, so I sent him packing and waited until today to find a decent company.

I called Friendly early this morning and their plumber showed up fifteen minutes ahead of schedule for my second opinion. After a thorough inspection, my suspicion was confirmed that only a small, $40 part needed replacement. Something burned-out and the plumber did have it available, so that worked out well. What is even better though, is that it certainly wasn't a complete replacement as was previously being pushed to me.

I can't say thank you enough times to Friendly Plumber for being honest, and professional with me.

5
★★★★★

Another plumber tried to sell me a new water heater yesterday maybe because he thought that I had no other options, or he just felt like taking advantage. Whatever the case may be, I told him that my water heater is only a little over five years old and I really believe it still has a while to go before needing to be replaced. He wouldn't budge, just kept on being pushy, so I sent him packing and waited until today to find a decent company.

I called Friendly early this morning and their plumber showed up fifteen minutes ahead of schedule for my second opinion. After a thorough inspection, my suspicion was confirmed that only a small, $40 part needed replacement. Something burned-out and the plumber did have it available, so that worked out well. What is even better though, is that it certainly wasn't a complete replacement as was previously being pushed to me.

I can't say thank you enough times to Friendly Plumber for being honest, and professional with me.

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1 out of 1 people found this review helpful.

.

Friendly Plumber is definitely the appropriate company name for Robert and his crew. Everybody who went to my house was super helpful, and yes, friendly in a quaint East Coast kind of way. Very different for me who grew up in the Bay Area. I'm a new homeowner, and the previous owners of my house had used him before for the remodel, and he apparently did a very good job for them, so I was confident in his abilities. I wanted a tankless water heater installed because now that I have a brand new humongo bathtub, I intend on making good use of it at least once a week. When Robert first came over and I told him what I wanted, he explained to me that I didn't necessarily need such a high powered unit because I'm the only person in the house. He said that those fixtures are for multiple bathroom, multiple people type homes who all get ready at the same time in the morning, and everyone needs hot water simultaneously. Because I'm alone, it would be overkill to go there, and the size of my one bedroom Craftsman definitely doesn't warrant it, even when the time comes for me to sell the house in the future. The next people will have the same issue because once again, a one bedroom and one bath doesn't really say large family moving in next. So I got my new water heater with a tank, and the finished product looks good and appears to be sound. I originally budgeted 2 times over for this project and because of this, I was able to splurge by taking my grandma out to a very nice dinner when she visited me last week. Next weekend, I do plan on buying a new faucet and shower head set to really make a big splash in my bathroom. My new sanctuary! Robert is on the wings for installing those too and I really want to thank him for putting up with all my questions because this is the very first time I've ever done anything like this. Overall, he was responsive, personable and a consummate professional. HIGHLY RECOMMENDED!!!!!!

5
★★★★★

Friendly Plumber is definitely the appropriate company name for Robert and his crew. Everybody who went to my house was super helpful, and yes, friendly in a quaint East Coast kind of way. Very different for me who grew up in the Bay Area. I'm a new homeowner, and the previous owners of my house had used him before for the remodel, and he apparently did a very good job for them, so I was confident in his abilities. I wanted a tankless water heater installed because now that I have a brand new humongo bathtub, I intend on making good use of it at least once a week. When Robert first came over and I told him what I wanted, he explained to me that I didn't necessarily need such a high powered unit because I'm the only person in the house. He said that those fixtures are for multiple bathroom, multiple people type homes who all get ready at the same time in the morning, and everyone needs hot water simultaneously. Because I'm alone, it would be overkill to go there, and the size of my one bedroom Craftsman definitely doesn't warrant it, even when the time comes for me to sell the house in the future. The next people will have the same issue because once again, a one bedroom and one bath doesn't really say large family moving in next. So I got my new water heater with a tank, and the finished product looks good and appears to be sound. I originally budgeted 2 times over for this project and because of this, I was able to splurge by taking my grandma out to a very nice dinner when she visited me last week. Next weekend, I do plan on buying a new faucet and shower head set to really make a big splash in my bathroom. My new sanctuary! Robert is on the wings for installing those too and I really want to thank him for putting up with all my questions because this is the very first time I've ever done anything like this. Overall, he was responsive, personable and a consummate professional. HIGHLY RECOMMENDED!!!!!!

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1 out of 1 people found this review helpful.

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Two other plumbers all told me that my Kohler spa tub needed to get removed. Along with all the marble surrounding it! Robert came in for a third opinion and fixed the defective part in less than 20 minutes. I recommend Friendly Plumber all the way.

5
★★★★★

Two other plumbers all told me that my Kohler spa tub needed to get removed. Along with all the marble surrounding it! Robert came in for a third opinion and fixed the defective part in less than 20 minutes. I recommend Friendly Plumber all the way.

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4 out of 4 people found this review helpful.

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Punctual and fair pricing. All possibilities are always explained to me before they do anything. The plumbers are highly qualified, without making me feel inferior because I'm plumbing challenged. Highly recommended.

5
★★★★★

Punctual and fair pricing. All possibilities are always explained to me before they do anything. The plumbers are highly qualified, without making me feel inferior because I'm plumbing challenged. Highly recommended.

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5 out of 5 people found this review helpful.

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My husband and I came back from a great holiday to a water heater that overflowed my basement. Thank goodness this happened while we were already in town or we surely would have been in trouble.

Robert, the plumber who worked on our heater was as friendly and professional as can be and offered lots of advice on securing our house next time so that this will never happen to us again.

While chatting, I learned that he too just got back from vacation, from the very same place no less. Small world!

5
★★★★★

My husband and I came back from a great holiday to a water heater that overflowed my basement. Thank goodness this happened while we were already in town or we surely would have been in trouble.

Robert, the plumber who worked on our heater was as friendly and professional as can be and offered lots of advice on securing our house next time so that this will never happen to us again.

While chatting, I learned that he too just got back from vacation, from the very same place no less. Small world!

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7 out of 7 people found this review helpful.

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I was in the middle of closing escrow for a house I'm buying in San Francisco and at a 1/2 day notice, this plumber came to my rescue and made my home buying possible. Otherwise, Allstate wasn't going to insure my house and I wouldn't be able to close. Thanks for the speedy service, I'll definitely use you for the upcoming bathroom remodel!

5
★★★★★

I was in the middle of closing escrow for a house I'm buying in San Francisco and at a 1/2 day notice, this plumber came to my rescue and made my home buying possible. Otherwise, Allstate wasn't going to insure my house and I wouldn't be able to close. Thanks for the speedy service, I'll definitely use you for the upcoming bathroom remodel!

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7 out of 7 people found this review helpful.

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My water heater broke Wednesday morning. I called Home Depot and paid by credit card for their guaranteed same day service. No one ever showed up in spite of my repeated calls. Finally, they told me they would try to schedule someone to come over the next day, Thursday. Right then and there, I cancelled my order. I had an important job interview for Thursday and I couldn't very well show up stinking.

I did a Google search and found Friendly Plumber's website. It said they've in business for 10 years, professional, so fingers crossed, I called their number. I spoke to their receptionist and pleaded for help. I told them how Home Depot stiffed me, and despite their fully booked schedule, they had a plumber at my house within 3 hours. He did a great job going the extra mile, and charged just a little over what Home Depot credited back to my account.

5
★★★★★

My water heater broke Wednesday morning. I called Home Depot and paid by credit card for their guaranteed same day service. No one ever showed up in spite of my repeated calls. Finally, they told me they would try to schedule someone to come over the next day, Thursday. Right then and there, I cancelled my order. I had an important job interview for Thursday and I couldn't very well show up stinking.

I did a Google search and found Friendly Plumber's website. It said they've in business for 10 years, professional, so fingers crossed, I called their number. I spoke to their receptionist and pleaded for help. I told them how Home Depot stiffed me, and despite their fully booked schedule, they had a plumber at my house within 3 hours. He did a great job going the extra mile, and charged just a little over what Home Depot credited back to my account.

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9 out of 9 people found this review helpful.

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I'm SICK of home improvement!

Here comes my husband, telling me he'll fix this, and that. A week later, nothing happens. The drip, dripping -- was absolutely the last straw.

Friendly Plumber came highly recommended, so that was good enough for me. This guy came to my house, took less than 45 minutes to adjust the bathroom faucet. He was professional, friendly, and seemed like a good guy all around. DUDE, I OWE YOU A BEER!

And by the way honey, I hired a pro -- deal with it!

5
★★★★★

I'm SICK of home improvement!

Here comes my husband, telling me he'll fix this, and that. A week later, nothing happens. The drip, dripping -- was absolutely the last straw.

Friendly Plumber came highly recommended, so that was good enough for me. This guy came to my house, took less than 45 minutes to adjust the bathroom faucet. He was professional, friendly, and seemed like a good guy all around. DUDE, I OWE YOU A BEER!

And by the way honey, I hired a pro -- deal with it!

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17 out of 17 people found this review helpful.

Business Response:

Thank you for making me smile :) Dear Jasmin, That was a really funny review! Thank you for making me smile :) It is so nice to be appreciated. From the bottom of my heart, thank you very much!!! Sincerely, FRIENDLY PLUMBER Robert Maiolo
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Friendly Plumber came to my house to look at our water heater and give me an estimate. I wanted a tank less water heater and so this was ordered and we made an appointment to come back the Monday after it was supposed to come in to do the work. While working on the heater he noticed another small part to the pipe that needed to be repaired. He did not charge me for that part because he didn't add it into the original estimate. (very honorable) He was very professional and polite. He also had very good communication, leaving messages on both my home and mobile phone with updates as we were waiting for the heater.

5
★★★★★

Friendly Plumber came to my house to look at our water heater and give me an estimate. I wanted a tank less water heater and so this was ordered and we made an appointment to come back the Monday after it was supposed to come in to do the work. While working on the heater he noticed another small part to the pipe that needed to be repaired. He did not charge me for that part because he didn't add it into the original estimate. (very honorable) He was very professional and polite. He also had very good communication, leaving messages on both my home and mobile phone with updates as we were waiting for the heater.

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20 out of 20 people found this review helpful.

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I was in a desperate rush for a plumber because my bathroom sink faucet wasn't working. I found Friendly Plumber through searching their reviews, and we first did a telephone 3-way with my dear landlord -- who is tanning in Maui as I write this, to get permission for them to work. This was really helpful in eliminating any questions on my landlord's part, because we're all at least in the same page, and I'm happy my problem was attended to by a professional.

Joseph did all the work in less than 3 hours, which really helped free up the rest of my day off. I was given a 4 hour window by another plumber just to show-up, and my hot water dispenser wasn't even going to be installed the same day.

Even my landlord is miraculously happy because the plumber's charge was reasonable and all the work is backed up by a warranty.

5
★★★★★

I was in a desperate rush for a plumber because my bathroom sink faucet wasn't working. I found Friendly Plumber through searching their reviews, and we first did a telephone 3-way with my dear landlord -- who is tanning in Maui as I write this, to get permission for them to work. This was really helpful in eliminating any questions on my landlord's part, because we're all at least in the same page, and I'm happy my problem was attended to by a professional.

Joseph did all the work in less than 3 hours, which really helped free up the rest of my day off. I was given a 4 hour window by another plumber just to show-up, and my hot water dispenser wasn't even going to be installed the same day.

Even my landlord is miraculously happy because the plumber's charge was reasonable and all the work is backed up by a warranty.

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15 out of 15 people found this review helpful.

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Robert is an excellent contractor! He just finished a full bathroom remodel for me, and installed a tankless hot water heater at my house in 2008. That has been a Godsend to my four kids, and we now have a gorgeous showroom, bragging rights bathroom, my wife is so psyched about.??

Robert was very professional and trustworthy. We are very pleased with his quality of work, and excellent attention to detail. ??

The price I paid Friendly Plumber was slightly higher than the another plumber's estimate, but I am happy with the results I got.

5
★★★★★

Robert is an excellent contractor! He just finished a full bathroom remodel for me, and installed a tankless hot water heater at my house in 2008. That has been a Godsend to my four kids, and we now have a gorgeous showroom, bragging rights bathroom, my wife is so psyched about.??

Robert was very professional and trustworthy. We are very pleased with his quality of work, and excellent attention to detail. ??

The price I paid Friendly Plumber was slightly higher than the another plumber's estimate, but I am happy with the results I got.

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21 out of 21 people found this review helpful.

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Special respect and many thanks to Joseph, who stuck with our "mystery leak" until it was solved. Gas fireplaces are tricky in that it's a specialty area between plumbing and electrical. Many plumbers can not handle this type of repair. I know because I went through eight seemingly expert companies in the Yellow Pages, and no one could give me any answers. Joseph came to my home a total of 5 times - until the repair was complete. Throughout what could have been an unpleasant and frustrating experience (for me and their company), all employees I have encountered were friendly and professional.

5
★★★★★

Special respect and many thanks to Joseph, who stuck with our "mystery leak" until it was solved. Gas fireplaces are tricky in that it's a specialty area between plumbing and electrical. Many plumbers can not handle this type of repair. I know because I went through eight seemingly expert companies in the Yellow Pages, and no one could give me any answers. Joseph came to my home a total of 5 times - until the repair was complete. Throughout what could have been an unpleasant and frustrating experience (for me and their company), all employees I have encountered were friendly and professional.

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16 out of 16 people found this review helpful.

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Great mom and pop operation. Fair price, friendly, knowledgeable. Joseph explained what he's doing and how it works. It is very hard to trust contractors these days, but I will only call him from now on. Thank you for being a true professional!

5
★★★★★

Great mom and pop operation. Fair price, friendly, knowledgeable. Joseph explained what he's doing and how it works. It is very hard to trust contractors these days, but I will only call him from now on. Thank you for being a true professional!

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22 out of 22 people found this review helpful.

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I had Friendly Plumber come out for a leaky shower that another company told me could not be fixed. Their guy came out promptly, was friendly, and fixed it and then I showed him water under my wall-mount toilet and he said it wasn't properly mounted, which is the cause of the water damage on our wall.

He recommended an emergency restoration company to take care of the water damage, and at first, he could not find the parts to fix the toilet because the previous plumber had mickey moused it, but he never gave up and found all the parts later that day to fix it.

I found Friendly Plumber to be very professional, knowledgeable and will do whatever it takes to fix the problem.

I will recomend them as everybody from their receptionist to their techs are a pleasure to work with!

5
★★★★★

I had Friendly Plumber come out for a leaky shower that another company told me could not be fixed. Their guy came out promptly, was friendly, and fixed it and then I showed him water under my wall-mount toilet and he said it wasn't properly mounted, which is the cause of the water damage on our wall.

He recommended an emergency restoration company to take care of the water damage, and at first, he could not find the parts to fix the toilet because the previous plumber had mickey moused it, but he never gave up and found all the parts later that day to fix it.

I found Friendly Plumber to be very professional, knowledgeable and will do whatever it takes to fix the problem.

I will recomend them as everybody from their receptionist to their techs are a pleasure to work with!

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20 out of 20 people found this review helpful.

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I used this company for a flip I'm doing at Parkside. I found their rate to be a little over average. Yes, NOT CHEAP, but I would say just a little over average and not exactly outrageous either.

What I did appreciate was the way their plumber was absolutely on the ball when all he-- broke loose on my job. Not due to his fault, but when my General decided to put a wall 1 foot over from the blueprint (to save money), all the plumbing on that wall would have had to be redone if it wasn't from Friendly putting a stop to it and refusing to do the job even though my General was apparently already making a huge stink about his timelines. He tried to explain what was going on to the guy's crew, and later to me.

This kind of professionalism is why I am willing to pay the extra buck, because my project would have been up (you know what's) creek if Friendly wasn't on the ball.

5
★★★★★

I used this company for a flip I'm doing at Parkside. I found their rate to be a little over average. Yes, NOT CHEAP, but I would say just a little over average and not exactly outrageous either.

What I did appreciate was the way their plumber was absolutely on the ball when all he-- broke loose on my job. Not due to his fault, but when my General decided to put a wall 1 foot over from the blueprint (to save money), all the plumbing on that wall would have had to be redone if it wasn't from Friendly putting a stop to it and refusing to do the job even though my General was apparently already making a huge stink about his timelines. He tried to explain what was going on to the guy's crew, and later to me.

This kind of professionalism is why I am willing to pay the extra buck, because my project would have been up (you know what's) creek if Friendly wasn't on the ball.

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24 out of 24 people found this review helpful.

.

I spent a horrible Friday waiting for a certain (ahem) Rooter company to arrive, and when they finally called at almost 4 in the afternoon to say they won't be able to make it, I search the web and found Friendly Plumber.

I live in a Victorian and they were able to diagnose the problem right way (roots growing into our clay pipes) and fix the problem quickly and cheaply! Through out Rob gave me such personal attention and addressed every question, explained all that was happening, and made me feel very well taken care of.

The price they charged me was a little less than what the Rooter company told me over the phone, and I'm glad I didn't go cheap on their $30 Trip Charge because I think it was night and day, they were prompt and professional as opposed to the earlier flake of a plumbing company.

I haven't had any problems since and I wholeheartedly recommend Friendly Plumber to everyone I know!

5
★★★★★

I spent a horrible Friday waiting for a certain (ahem) Rooter company to arrive, and when they finally called at almost 4 in the afternoon to say they won't be able to make it, I search the web and found Friendly Plumber.

I live in a Victorian and they were able to diagnose the problem right way (roots growing into our clay pipes) and fix the problem quickly and cheaply! Through out Rob gave me such personal attention and addressed every question, explained all that was happening, and made me feel very well taken care of.

The price they charged me was a little less than what the Rooter company told me over the phone, and I'm glad I didn't go cheap on their $30 Trip Charge because I think it was night and day, they were prompt and professional as opposed to the earlier flake of a plumbing company.

I haven't had any problems since and I wholeheartedly recommend Friendly Plumber to everyone I know!

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20 out of 20 people found this review helpful.

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I've had a fair amount of experience with plumbers in my time, but since I'm relatively new to San Francisco, so I still checked around for companies with good reputations before having someone in our home.

The Friendly Plumber who came out to give me an estimate was very friendly and professional. Another thing that I noticed when researching on the internet is they have a very good reputation. That definitely helped bolster my confidence, especially since my remodel is not a slip-shot, easy affair.

I'm converting a single family Victorian to 2 units, so I really need a company who can pull off my project without any snags.

So far, I am quite pleased.

5
★★★★★

I've had a fair amount of experience with plumbers in my time, but since I'm relatively new to San Francisco, so I still checked around for companies with good reputations before having someone in our home.

The Friendly Plumber who came out to give me an estimate was very friendly and professional. Another thing that I noticed when researching on the internet is they have a very good reputation. That definitely helped bolster my confidence, especially since my remodel is not a slip-shot, easy affair.

I'm converting a single family Victorian to 2 units, so I really need a company who can pull off my project without any snags.

So far, I am quite pleased.

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29 out of 29 people found this review helpful.

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Quality work by a nice, friendly plumber. Rob is a smart, resourceful guy, who was able to find the best and most economical solution for my piping problem. He was professional in explaining the problem in very simple terms, worked fast, and even tidied up at the end.

5
★★★★★

Quality work by a nice, friendly plumber. Rob is a smart, resourceful guy, who was able to find the best and most economical solution for my piping problem. He was professional in explaining the problem in very simple terms, worked fast, and even tidied up at the end.

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23 out of 23 people found this review helpful.

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Thank heavens for the internet! I live in San Francisco (and had to go out of town on a last minute trip) when I found out from my wife that my water heater flooded our basement.

She was panicking because she had no clue how to put a stop to it, if the heater was still on, and I also certainly am not very good when it comes to these things.

Well, she found good things being said about Friendly Plumber and so she called them instead, after I apparently wasn't of much help. The receptionist professinally handled her panic, calmed her down, and had an actual plumber call her from the field.

My wife said that the man came promptly later that day, was dressed professionally, with a uniform and shoe booties on (didn't track dirt all over our carpets) -- she's a real stickler about the carpet since it's an off white color too.

Overall, we're very pleased. It's great how he showed her which valve to turn off next time too. Very helpful.

5
★★★★★

Thank heavens for the internet! I live in San Francisco (and had to go out of town on a last minute trip) when I found out from my wife that my water heater flooded our basement.

She was panicking because she had no clue how to put a stop to it, if the heater was still on, and I also certainly am not very good when it comes to these things.

Well, she found good things being said about Friendly Plumber and so she called them instead, after I apparently wasn't of much help. The receptionist professinally handled her panic, calmed her down, and had an actual plumber call her from the field.

My wife said that the man came promptly later that day, was dressed professionally, with a uniform and shoe booties on (didn't track dirt all over our carpets) -- she's a real stickler about the carpet since it's an off white color too.

Overall, we're very pleased. It's great how he showed her which valve to turn off next time too. Very helpful.

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26 out of 26 people found this review helpful.

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I hired Sears to install my washer/dryer and their employees seem to have done something incorrectly because shortly afterwards, the Kohler bodyspray faucets in my shower started malfunctioning.

I called at least 4 plumbers in the phone book until I gave up and took my search online. I called several plumbers listed here too and nobody even knew what I was talking about until I called Friendly Plumber.

The guy they sent out has got to be one of the most knowledgeable plumbers I've ever met. Not only did he pinpoint the exact problem as soon as he saw my faucets, he was professional enough to get the job done the same day, and without much ado.

5
★★★★★

I hired Sears to install my washer/dryer and their employees seem to have done something incorrectly because shortly afterwards, the Kohler bodyspray faucets in my shower started malfunctioning.

I called at least 4 plumbers in the phone book until I gave up and took my search online. I called several plumbers listed here too and nobody even knew what I was talking about until I called Friendly Plumber.

The guy they sent out has got to be one of the most knowledgeable plumbers I've ever met. Not only did he pinpoint the exact problem as soon as he saw my faucets, he was professional enough to get the job done the same day, and without much ado.

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24 out of 24 people found this review helpful.

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I'm new to San Francisco and have really come to heavily rely on review sites for advice especially for restaurants, and service professionals.

Well, I accidentally dropped flower vase stones down our garbage disposer yesterday and since my roommates are cool enough to only charge me half the rent than they're paying to help me get established, I thought it really uncool to let them come home to me trashing the apartment.

Based on the reviews, Friendly Plumber seemed like the kind of company who will work with me, so I called and their employee came out and fixed the disposer all before 5pm!

The guy did a great job, was a complete professional, and he didn't talk down on me or make me feel stupid.

Awesome customer service too. Very helpful to show me how to take it apart myself should this happen again in the future.

Thank you Friendly Plumber!!! You're officially one of my favorite service companies in San Francisco!!!

5
★★★★★

I'm new to San Francisco and have really come to heavily rely on review sites for advice especially for restaurants, and service professionals.

Well, I accidentally dropped flower vase stones down our garbage disposer yesterday and since my roommates are cool enough to only charge me half the rent than they're paying to help me get established, I thought it really uncool to let them come home to me trashing the apartment.

Based on the reviews, Friendly Plumber seemed like the kind of company who will work with me, so I called and their employee came out and fixed the disposer all before 5pm!

The guy did a great job, was a complete professional, and he didn't talk down on me or make me feel stupid.

Awesome customer service too. Very helpful to show me how to take it apart myself should this happen again in the future.

Thank you Friendly Plumber!!! You're officially one of my favorite service companies in San Francisco!!!

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25 out of 25 people found this review helpful.

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Water heater broke, and this was the third person I called. They arrived on time, gave me a fair price, and were extremely friendly. So, rather than a smoking deal, what you should expect for your money is reliability, prompt service, good advice, safety considerations, professional work and a guarantee. I'd recommend them to everyone who needs plumbing work.

5
★★★★★

Water heater broke, and this was the third person I called. They arrived on time, gave me a fair price, and were extremely friendly. So, rather than a smoking deal, what you should expect for your money is reliability, prompt service, good advice, safety considerations, professional work and a guarantee. I'd recommend them to everyone who needs plumbing work.

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13 out of 13 people found this review helpful.

Business Response:

Thank you very much for your kind review! Dear James, It was a pleasure meeting with you and I personally want to thank you for your kind review. We at Friendly Plumber will always try our best to provide you with excellent service, so please do not hesitate to call if you have any questions or comments in the future. Sincerely, FRIENDLY PLUMBER Robert Maiolo
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Thank you for doing a really good job in hooking-up our hot water heater. I really appreciate your tactfulness with our little incident too.

I am so happy I can take a hot shower again. Whoohoo!

5
★★★★★

Thank you for doing a really good job in hooking-up our hot water heater. I really appreciate your tactfulness with our little incident too.

I am so happy I can take a hot shower again. Whoohoo!

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30 out of 30 people found this review helpful.

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I just wanted to say that after having paid 3 other plumbers to come out, Friendly Plumber was the first to really analyze and solve my gas pipe problem and was able to tell me exactly how much it was going to cost before starting the work. Not only did Robert do a great job, he went the extra mile in terms of dealing with the inspector professionally even though the guy was really pushy. I would highly recommend Robert!

5
★★★★★

I just wanted to say that after having paid 3 other plumbers to come out, Friendly Plumber was the first to really analyze and solve my gas pipe problem and was able to tell me exactly how much it was going to cost before starting the work. Not only did Robert do a great job, he went the extra mile in terms of dealing with the inspector professionally even though the guy was really pushy. I would highly recommend Robert!

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25 out of 25 people found this review helpful.

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Their guy came to my house and fixed my leaky faucet. I tried to fix it myself at first, but no luck. The price was maybe average and I'm feeling pretty good to be able to support a family-owned company.

5
★★★★★

Their guy came to my house and fixed my leaky faucet. I tried to fix it myself at first, but no luck. The price was maybe average and I'm feeling pretty good to be able to support a family-owned company.

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27 out of 27 people found this review helpful.

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I got a quote from this plumber a couple of weeks ago for a minor bathroom remodel and I was surprised to get a call from him telling me that the city will be increasing permit fees, and that if I still want to have the job done, I should before September 1 rolls around.

I did get him to file for the permit already last Friday, just in time! I'm saving a whopping $4,500 in permit fees alone! Work will start this Thursday, and so far, I'm glad I was reminded of this or my procrastinating would have gotten the best of my wallet. Good job staying on top of things. I'm already ahead! Thanks.

5
★★★★★

I got a quote from this plumber a couple of weeks ago for a minor bathroom remodel and I was surprised to get a call from him telling me that the city will be increasing permit fees, and that if I still want to have the job done, I should before September 1 rolls around.

I did get him to file for the permit already last Friday, just in time! I'm saving a whopping $4,500 in permit fees alone! Work will start this Thursday, and so far, I'm glad I was reminded of this or my procrastinating would have gotten the best of my wallet. Good job staying on top of things. I'm already ahead! Thanks.

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24 out of 24 people found this review helpful.

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I'm on the road 300 days of the year and after getting 4 completely different sewer bids on my long weekend, I went with Friendly Plumber. They were the second most expensive, but the guy offered a creative way to save my lawn and skirt around my wife's antique
English rose bushes. While their competitors exuded indifference, I'm thankful Friendly went the extra mile.

5
★★★★★

I'm on the road 300 days of the year and after getting 4 completely different sewer bids on my long weekend, I went with Friendly Plumber. They were the second most expensive, but the guy offered a creative way to save my lawn and skirt around my wife's antique
English rose bushes. While their competitors exuded indifference, I'm thankful Friendly went the extra mile.

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26 out of 26 people found this review helpful.

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Yeah right, I thought about the name. When the woman answered the phone and the plumber went to my house, I was pleasantly surprised that these people were actually friendly.

Moreover, the bill wasn't bad.

I'd definitely refer this company to my friends.

PROS: I'd definitely refer this company to my friends.
CONS: Can't think of any.

5
★★★★★

Yeah right, I thought about the name. When the woman answered the phone and the plumber went to my house, I was pleasantly surprised that these people were actually friendly.

Moreover, the bill wasn't bad.

I'd definitely refer this company to my friends.

PROS: I'd definitely refer this company to my friends.
CONS: Can't think of any.

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28 out of 28 people found this review helpful.

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our toilet in the bathroom was leaking and we couldn't get it to stop. we, first called another plumber. he gave us the run around, telling us that we needed a new septic..something. all i knew was that the guy was charging over $300- money we didn't have. we called friendly, they came within hours- to our surprise, the toilet wasn't installed properly....they fixed it, and only charged me a small fee for comming out. they're the best.

5
★★★★★

our toilet in the bathroom was leaking and we couldn't get it to stop. we, first called another plumber. he gave us the run around, telling us that we needed a new septic..something. all i knew was that the guy was charging over $300- money we didn't have. we called friendly, they came within hours- to our surprise, the toilet wasn't installed properly....they fixed it, and only charged me a small fee for comming out. they're the best.

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27 out of 27 people found this review helpful.

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I had a terrible water leak in my kitchen pipes and was desperate since I had a dinner party I had already planned later that evening. I called around and luckily found Friendly Plumber who send someone within the hour. I was so relieved when the guy was able to quickly fix what was wrong. I got a pretty reasonable bill too. I would definitely use them again if the need arises.

5
★★★★★

I had a terrible water leak in my kitchen pipes and was desperate since I had a dinner party I had already planned later that evening. I called around and luckily found Friendly Plumber who send someone within the hour. I was so relieved when the guy was able to quickly fix what was wrong. I got a pretty reasonable bill too. I would definitely use them again if the need arises.

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24 out of 24 people found this review helpful.

Message from Friendly Plumber

Friendly PlumberĀ® is a local family owned-and-operated plumbing contractor company serving San Francisco and San Mateo Counties. Licensed, bonded and insured. Friendly PlumberĀ® ~ friendly service!

More about Friendly Plumber

~ Plumbing code violation resolution specialist. ~ Victorian and Edwardian condo conversion and remodel. ~ Whole house repipe: gas, water and drain. ~ Plumbing fixture installation and repair. ~ License 743369, Bonded and Insured ~ Established in 1999