MB Bride

★★☆☆☆
40.3031 -79.5377
Map and Directions to MB Bride

724-836-6626

123 S. Urania Avenue

Greensburg, PA

15601

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Reviews 1 - 24 of 24.
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I scheduled an appointment at mbbride because it was close to home. We did not get a room until an hour after the appointment time, we ended up being told one lady was our consultant, then a different lady showed up. No one helped us. The consultant didnt ask my bridesmaids names, what kind of dress I wanted, budget, she didn't even pick dresses out for me. So, it was up to one of my bridesmaids & bridesman to pick dresses out & get me in them, once in awhile the lady would pop in (okay more like twice the hole time we were there) She was rude, in fact everyone working there was rude. They did not make you feel like you were picking out the most imporntant dress you would ever wear, even though you were giving them $900+. Their prices are also ridiculous. I found a dress that i loved, but since the experience was so bad and I was iffy about the price I waited. The dress was $999 at Mbbride, I went to davids bridal (which was amazing!) & got pretty much the same dress for $500. I would never suggest anyone go to Mbbride. They were not friendly & ridiculously expensive. Go to Davids Bridal, it's worth the extra time it takes to get there!

1
★☆☆☆☆

I scheduled an appointment at mbbride because it was close to home. We did not get a room until an hour after the appointment time, we ended up being told one lady was our consultant, then a different lady showed up. No one helped us. The consultant didnt ask my bridesmaids names, what kind of dress I wanted, budget, she didn't even pick dresses out for me. So, it was up to one of my bridesmaids & bridesman to pick dresses out & get me in them, once in awhile the lady would pop in (okay more like twice the hole time we were there) She was rude, in fact everyone working there was rude. They did not make you feel like you were picking out the most imporntant dress you would ever wear, even though you were giving them $900+. Their prices are also ridiculous. I found a dress that i loved, but since the experience was so bad and I was iffy about the price I waited. The dress was $999 at Mbbride, I went to davids bridal (which was amazing!) & got pretty much the same dress for $500. I would never suggest anyone go to Mbbride. They were not friendly & ridiculously expensive. Go to Davids Bridal, it's worth the extra time it takes to get there!

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MB Bride absolutely ruined my whole experience of being a new bride. I ended up getting my dress from there because I fell in love with it and the manager that I worked with was absolutely wonderful. However, when I sent the men in to get fitted for their tuxes THEY WERE HITTING ON MY FIANCE AND THE GROOMSMEN. The girls were giggling telling them how they should be the naked statues in the store and were obnoxiously talking about how they hoped they wouldn't expose anything when they bent over to pick up a paper. I was absolutely appalled that this is a place to go when you are newly engaged that these women would have the audacity to act so immaturely. Also, one lady asked one of my groomsmen to flex for her. I was also given the wrong color swap when I went in the first time and ordered all of my wedding supplies in that color and found out once the bridesmaid dresses had come in that they gave me the wrong color. I would not recommend this store to anyone.

1
★☆☆☆☆

MB Bride absolutely ruined my whole experience of being a new bride. I ended up getting my dress from there because I fell in love with it and the manager that I worked with was absolutely wonderful. However, when I sent the men in to get fitted for their tuxes THEY WERE HITTING ON MY FIANCE AND THE GROOMSMEN. The girls were giggling telling them how they should be the naked statues in the store and were obnoxiously talking about how they hoped they wouldn't expose anything when they bent over to pick up a paper. I was absolutely appalled that this is a place to go when you are newly engaged that these women would have the audacity to act so immaturely. Also, one lady asked one of my groomsmen to flex for her. I was also given the wrong color swap when I went in the first time and ordered all of my wedding supplies in that color and found out once the bridesmaid dresses had come in that they gave me the wrong color. I would not recommend this store to anyone.

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I wasn't sure what to expect going to MB Bride with seeing a lot of bad reviews, but I had a great experience. I went with my mother in-law and sister in-law on a Sunday afternoon with a few dresses in mind I wanted to try on. When walking in we went to the front counter, I filled out a little card with some information and was told that my bridal consultant was still with another bride and that I could go through the racks of dresses and see which ones I wanted to try on in the meantime. GREAT selection of dresses from different designers as well as having a lot of bargain gowns for cheap. When I got to my dressing room I had quite a few dresses I wanted to try on. I loved the privacy of the room it had a corner where I could pull a curtain and would be secluded to dress and undress as well as 2 big mirrors and a couple of chairs for my in-laws to sit and see the dress when I emerged with it on. At first my consultant wasn't there she was going in and out of my room I guess putting back dresses but honestly, I really didnt mind. I didn't need one on one attention from my consultant but enjoyed the one on one experience with my future family. And I found the gown of my dreams and will be buying from MB Bride at a great price! In no way at all did I feel pressured from anyone at the store and everyone was very nice and helpful! Don't be discouraged by bad reviews! You never know until you experience the store yourself!

5
★★★★★

I wasn't sure what to expect going to MB Bride with seeing a lot of bad reviews, but I had a great experience. I went with my mother in-law and sister in-law on a Sunday afternoon with a few dresses in mind I wanted to try on. When walking in we went to the front counter, I filled out a little card with some information and was told that my bridal consultant was still with another bride and that I could go through the racks of dresses and see which ones I wanted to try on in the meantime. GREAT selection of dresses from different designers as well as having a lot of bargain gowns for cheap. When I got to my dressing room I had quite a few dresses I wanted to try on. I loved the privacy of the room it had a corner where I could pull a curtain and would be secluded to dress and undress as well as 2 big mirrors and a couple of chairs for my in-laws to sit and see the dress when I emerged with it on. At first my consultant wasn't there she was going in and out of my room I guess putting back dresses but honestly, I really didnt mind. I didn't need one on one attention from my consultant but enjoyed the one on one experience with my future family. And I found the gown of my dreams and will be buying from MB Bride at a great price! In no way at all did I feel pressured from anyone at the store and everyone was very nice and helpful! Don't be discouraged by bad reviews! You never know until you experience the store yourself!

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MB Bride is TERRIFIC. I had a disaster with a dress I bought at Alfred Angelo on McKnight Road. With only 7 weeks until my wedding, I went to MB Bride, and it worked out better than I imagined. They were flexible with pricing on a floor model, and the manager was very gracious. You cannot beat their selection. It's truly one of the more expansive selections around. PLUS - and not a lot of brides know this - Alfred Angelo makes their own dresses, which means they don't actually offer "labels," and it makes it easier to cut corners and charge a higher margin. MB Bride is one of the few shops that works with designers, not an in-house private label that they price as a premium label. Jill was my alterations expert, and I loved her because she put a lot of care and attention into the bustle. All in all, I do not have a single complaint (although I wish they were closer to Pittsburgh than Greensburg!). I highly recommend MB Bride.

5
★★★★★

MB Bride is TERRIFIC. I had a disaster with a dress I bought at Alfred Angelo on McKnight Road. With only 7 weeks until my wedding, I went to MB Bride, and it worked out better than I imagined. They were flexible with pricing on a floor model, and the manager was very gracious. You cannot beat their selection. It's truly one of the more expansive selections around. PLUS - and not a lot of brides know this - Alfred Angelo makes their own dresses, which means they don't actually offer "labels," and it makes it easier to cut corners and charge a higher margin. MB Bride is one of the few shops that works with designers, not an in-house private label that they price as a premium label. Jill was my alterations expert, and I loved her because she put a lot of care and attention into the bustle. All in all, I do not have a single complaint (although I wish they were closer to Pittsburgh than Greensburg!). I highly recommend MB Bride.

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I thought MB Bride was fantastic. I came to MB Bride after a disastrous experience at another bridal store in the Pittsburgh area. Lisa, my consultant, was awesome. She helped me with customizations to place through the manufacturer and the Manager, Debbie, was on hand to assist with measurements and to approve the design customizations to ensure that the description aptly described the details of the wedding gown. My consultant spent a ton of time with me and was super-friendly as was the Manager. The service was great. The store placed my order to the Manufacturer the very next day and called me to let me know the customizations had been approved.

5
★★★★★

I thought MB Bride was fantastic. I came to MB Bride after a disastrous experience at another bridal store in the Pittsburgh area. Lisa, my consultant, was awesome. She helped me with customizations to place through the manufacturer and the Manager, Debbie, was on hand to assist with measurements and to approve the design customizations to ensure that the description aptly described the details of the wedding gown. My consultant spent a ton of time with me and was super-friendly as was the Manager. The service was great. The store placed my order to the Manufacturer the very next day and called me to let me know the customizations had been approved.

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I Would Agre with pretty much everyone else in saying that they are HORRIBLE to deal with. I went with MB Brides for my Junior Bridesmaids dresses. I thought it would be ok since it was just the junior bridesmaids dresses and they had 6 months til my wedding day. I ordered them in April and have not heard a single thing about them since. It is now 4 months later and 7.5 weeks til my wedding and I can't even get them to return a phone call from me. I have called 3 times in one week and left a voicemail for the management team to call me back with the status of my delivery. The voicemail asks that you give them 24 hours to return your call. I called Tues Morning at 11:30 then Friday afternoon at 2:48 and then again sunday at 12:45. I have not heard a single word back! I am very frustrated with how they run their business. Atleast call me and tell me you are looking into it or something helpful. The last message I left I told them that if they don't return my call I am going to start driving down there every minute I get just to hound them about my order. I need answers and they can give good phone customer service then perhaps me showing up 2 to 3 times a day will motivate them a little more to be more helpful. I dont know what else to do. obviously they don't pay too much attention to reviews they're getting because they only seem to get bad ones!

1
★☆☆☆☆

I Would Agre with pretty much everyone else in saying that they are HORRIBLE to deal with. I went with MB Brides for my Junior Bridesmaids dresses. I thought it would be ok since it was just the junior bridesmaids dresses and they had 6 months til my wedding day. I ordered them in April and have not heard a single thing about them since. It is now 4 months later and 7.5 weeks til my wedding and I can't even get them to return a phone call from me. I have called 3 times in one week and left a voicemail for the management team to call me back with the status of my delivery. The voicemail asks that you give them 24 hours to return your call. I called Tues Morning at 11:30 then Friday afternoon at 2:48 and then again sunday at 12:45. I have not heard a single word back! I am very frustrated with how they run their business. Atleast call me and tell me you are looking into it or something helpful. The last message I left I told them that if they don't return my call I am going to start driving down there every minute I get just to hound them about my order. I need answers and they can give good phone customer service then perhaps me showing up 2 to 3 times a day will motivate them a little more to be more helpful. I dont know what else to do. obviously they don't pay too much attention to reviews they're getting because they only seem to get bad ones!

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My trip to MB Bride was without question the worst experience I have ever had. My sister and I went to purchase a wedding dress for her and our service was awful. We were given a room and left to our own devices to pick out the dresses my sister wanted to try on. We had to carry all the dresses to the fitting room ourselves and by the time our consultant showed up, I helped my sister into three dresses already. Considering this woman works on comission, I shouldn't have to do all the work for her. She never listened to anything my sister said about what she was looking for. It seemed like she was picking dresses with a bigger price tag to make the sale instead of bringing dresses that my sister would actually like. I would definitely stay away from MB Bride unless you don't mind being completely disappointed.

1
★☆☆☆☆

My trip to MB Bride was without question the worst experience I have ever had. My sister and I went to purchase a wedding dress for her and our service was awful. We were given a room and left to our own devices to pick out the dresses my sister wanted to try on. We had to carry all the dresses to the fitting room ourselves and by the time our consultant showed up, I helped my sister into three dresses already. Considering this woman works on comission, I shouldn't have to do all the work for her. She never listened to anything my sister said about what she was looking for. It seemed like she was picking dresses with a bigger price tag to make the sale instead of bringing dresses that my sister would actually like. I would definitely stay away from MB Bride unless you don't mind being completely disappointed.

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IF I COULD GIVE NEGATIVE STARS.. I WOULD HAVE

This place has a great selection of dresses... but it stops there
i NEVER complain about anything.. but his place was the worst

I have had nothing but rude service since i walked in for the first time (with an appt!) nobody wanted to wait on me or my bridesmaids

made us all order 2-4 sizes too big.. and then overcharge to alter them

they make fun of ppl right in the middle of the store

when we went to pick up dresses after alterations.. there were stains on them!

worst experience of my life

1
★☆☆☆☆

IF I COULD GIVE NEGATIVE STARS.. I WOULD HAVE

This place has a great selection of dresses... but it stops there
i NEVER complain about anything.. but his place was the worst

I have had nothing but rude service since i walked in for the first time (with an appt!) nobody wanted to wait on me or my bridesmaids

made us all order 2-4 sizes too big.. and then overcharge to alter them

they make fun of ppl right in the middle of the store

when we went to pick up dresses after alterations.. there were stains on them!

worst experience of my life

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MB Brdie was THE ABSOULUTE WORSE PLACE EVER!!!! We went there for my friends wedding, the girl Danielle had no idea what she was doing, we then asked for someone else and her was response was there is no one else. We ended up getting our dresses there regardless because it was the cheapest. Everytime we went there for a fitting the staff was so rude not helpfull at all. No one called to let us know our dresses were in or ready once we got them fitted. There was a sign in the store the said with the purchase of a bridesmaid dress recieve free shoes, when we asked Danielle about it she said the sign was wrong and it was only if you bought a bridal dress there. When we ordered our dresses they tried to make us get 4 sizes bigger from what we measured. I've never been treated as poorly as I was there. Staff was absoluetly terrible!!!! Was not even worth the $50 we saved to be treated that badly!! Please don't ever go there!!!!!

1
★☆☆☆☆

MB Brdie was THE ABSOULUTE WORSE PLACE EVER!!!! We went there for my friends wedding, the girl Danielle had no idea what she was doing, we then asked for someone else and her was response was there is no one else. We ended up getting our dresses there regardless because it was the cheapest. Everytime we went there for a fitting the staff was so rude not helpfull at all. No one called to let us know our dresses were in or ready once we got them fitted. There was a sign in the store the said with the purchase of a bridesmaid dress recieve free shoes, when we asked Danielle about it she said the sign was wrong and it was only if you bought a bridal dress there. When we ordered our dresses they tried to make us get 4 sizes bigger from what we measured. I've never been treated as poorly as I was there. Staff was absoluetly terrible!!!! Was not even worth the $50 we saved to be treated that badly!! Please don't ever go there!!!!!

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If I were a bride or bridesmaid, I would purchase a gown at Wal-Mart before I would purchase a Kleenex from MB Bride. I am a bridesmaid in my brother's wedding and from start to finish this place has been a total nightmare. The excitement of your wedding is supposed to start with the selection of your dress and the dress of your bridal party. Well MB Bride sucked the air right out of that balloon for my brother's fiance. She was pleased with her wedding gown choice so she decided to get the bridesmaid dresses from there as well. When we went to try on dresses, the woman who was helping us was dressed so inappropriately for this type of store, I thought at any moment a disco ball was going to drop from the ceiling and she was going to start slithering down a pole. Not to mention she was chomping away on gum like it was the last supper.
When the dresses came in (LATE), the colors were all wrong and they were mismarked as to who got the alterations package and who didn't. Then, when the bride went to get her alterations, the seamstress didn't even bother to show up.
Every phone call that was placed to this dimestore establishment might as well have been placed through a speaker box to someone wearing a visor and polyester pants and started with "welcome to MB Bride, may we take your order and then massively screw it up? But, we WILL give you fries with that. Ultimately we will make fun of how fat you are for eating those fries though."
Enough said???

1
★☆☆☆☆

If I were a bride or bridesmaid, I would purchase a gown at Wal-Mart before I would purchase a Kleenex from MB Bride. I am a bridesmaid in my brother's wedding and from start to finish this place has been a total nightmare. The excitement of your wedding is supposed to start with the selection of your dress and the dress of your bridal party. Well MB Bride sucked the air right out of that balloon for my brother's fiance. She was pleased with her wedding gown choice so she decided to get the bridesmaid dresses from there as well. When we went to try on dresses, the woman who was helping us was dressed so inappropriately for this type of store, I thought at any moment a disco ball was going to drop from the ceiling and she was going to start slithering down a pole. Not to mention she was chomping away on gum like it was the last supper.
When the dresses came in (LATE), the colors were all wrong and they were mismarked as to who got the alterations package and who didn't. Then, when the bride went to get her alterations, the seamstress didn't even bother to show up.
Every phone call that was placed to this dimestore establishment might as well have been placed through a speaker box to someone wearing a visor and polyester pants and started with "welcome to MB Bride, may we take your order and then massively screw it up? But, we WILL give you fries with that. Ultimately we will make fun of how fat you are for eating those fries though."
Enough said???

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Brides, please take my advice and stay away from MB Bride. Initially, I went to the store to check out a dress I saw on their website. The website displayed a picture of the dress, as well as, a clearance price of $249. I was really excited about the dress, but when I got to the store they told me I was wrong and that the dress was $900. I asked to speak to a manager. Of course the manager wasn't available. I left my phone number and the manager never called me. They used false advertising to lure me into the store. That isn't right. However, I am a nice person so I thought I would give them another shot. I should have never done that. I wish I would have read these reviews earlier. Anyway, I went in the other day to check out another dress I was interested in. Of course, they didn't have it. The staff was extremely rude and obnoxious to me about the whole situation. First, they offered to call someone and see if the dress could be sent to the store so I could try in on, but then the sales associate when on and on about how difficult it would be for her to do that. She kept rolling her eyes as her frustration escalated. She obviously did not want to help me so I finally just said to forget about it and that I would go elsewhere.

Picking out a wedding dress is a special, memorable event. Please do not let these people attempt to ruin that moment for you. Take this as a warning, they do not care one bit about your special day. Trust me, when you are in there it feels like you're on an assembly line, you're just another bride, nothing special or unique. Their customer service skills are so incredibly poor, therefore, I strongly advise staying away from this store.

1
★☆☆☆☆

Brides, please take my advice and stay away from MB Bride. Initially, I went to the store to check out a dress I saw on their website. The website displayed a picture of the dress, as well as, a clearance price of $249. I was really excited about the dress, but when I got to the store they told me I was wrong and that the dress was $900. I asked to speak to a manager. Of course the manager wasn't available. I left my phone number and the manager never called me. They used false advertising to lure me into the store. That isn't right. However, I am a nice person so I thought I would give them another shot. I should have never done that. I wish I would have read these reviews earlier. Anyway, I went in the other day to check out another dress I was interested in. Of course, they didn't have it. The staff was extremely rude and obnoxious to me about the whole situation. First, they offered to call someone and see if the dress could be sent to the store so I could try in on, but then the sales associate when on and on about how difficult it would be for her to do that. She kept rolling her eyes as her frustration escalated. She obviously did not want to help me so I finally just said to forget about it and that I would go elsewhere.

Picking out a wedding dress is a special, memorable event. Please do not let these people attempt to ruin that moment for you. Take this as a warning, they do not care one bit about your special day. Trust me, when you are in there it feels like you're on an assembly line, you're just another bride, nothing special or unique. Their customer service skills are so incredibly poor, therefore, I strongly advise staying away from this store.

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1 out of 1 people found this review helpful.

.

Being a plus sized girl makes it hard to find a decent prom gown. I thought when I first arrived at MB Bride I would be turning around to leave after ten minutes. However I found that there was a HUGE selection of gowns. There was a dress that I fell in love with but it was not in my size. The employees did absolutely everything they could to find the dress for me. I did not leave with a dress but I will say that my friend found a beautiful dress. I would definitely return to look for another prom gown and I would definitely recommend MB Bridal to all of my friends. The employees were just SOOOOOOO nice and the service was EXCELLENT! :)

5
★★★★★

Being a plus sized girl makes it hard to find a decent prom gown. I thought when I first arrived at MB Bride I would be turning around to leave after ten minutes. However I found that there was a HUGE selection of gowns. There was a dress that I fell in love with but it was not in my size. The employees did absolutely everything they could to find the dress for me. I did not leave with a dress but I will say that my friend found a beautiful dress. I would definitely return to look for another prom gown and I would definitely recommend MB Bridal to all of my friends. The employees were just SOOOOOOO nice and the service was EXCELLENT! :)

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MB Bride does have a decent selection of gowns, and their staff will treat you like gold while you are selecting and/or ordering. However, if you have even the slightest problem (and you will because their staff is particularly incompetent) you are out of luck. I had problems with both my bridal gown and my bridesmaid dresses.

First, I ended up getting into a heated argument with management in order to get them to order me a new bridal gown because the first one came in assembled improperly. I was so upset, but the staff kept saying that I was putting too much emphasis on the dress (Ummm, yeah! It's my WEDDING DRESS!) They also kept saying, "Just give us permission to work on the dress, and we're almost positive we can fix it." Finally, my mom said, "Why do you keep asking us for permission?" Turns out that once you give them "permission" to begin altering a dress, it's yours no matter what. My mom flipped when this finally came out and insisted that they order me a brand new dress, which they did, but not very happily.

Additionally, they screwed up the swatches for my bridesmaid dresses and the dresses came in the wrong color! This was approximately six weeks before my wedding. They openly admitted that it was a problem on their end, but only after I was able to provide undeniable proof with their hand writing. I begged them to send them back and to get new dresses in the color that I ordered, but they refused saying that they could not guarantee that they would be in in time for the wedding. I called the designing company of the dress, and a customer service representative assured me that they most certainly could get me new dresses in time. When I relayed this information to MB Bride, management was appalled and told me that whomever I had spoken with would be losing her job. Apparently, customer service is not to speak to (get this) customers! Whatever happened to at least putting on the guise that you are trying to help your customer?

Regardless, I was stuck with the wrong color dresses that didn't match anything else that I'd purchased throughout the 16 months leading up to my wedding. To make matters worse, I overhead Jennifer, one of their managers, mocking a customer who had complained on the phone while I was waiting to pick up the girls dresses. I'm sure we all know that catty women talk about people behind their backs, but the key is that it's done behind closed doors. You do not do so within earshot of a paying customer. Terribly unprofessional. Management, get a hold of your staff before they run you into the ground.

I have several friends who have recently gotten engaged, and not one of them will even entertain the thought of patronizing MB Bride because of what they've witnessed. What was supposed to be an exciting time became more angst-filled than not because of this store. Such a shame.

1
★☆☆☆☆

MB Bride does have a decent selection of gowns, and their staff will treat you like gold while you are selecting and/or ordering. However, if you have even the slightest problem (and you will because their staff is particularly incompetent) you are out of luck. I had problems with both my bridal gown and my bridesmaid dresses.

First, I ended up getting into a heated argument with management in order to get them to order me a new bridal gown because the first one came in assembled improperly. I was so upset, but the staff kept saying that I was putting too much emphasis on the dress (Ummm, yeah! It's my WEDDING DRESS!) They also kept saying, "Just give us permission to work on the dress, and we're almost positive we can fix it." Finally, my mom said, "Why do you keep asking us for permission?" Turns out that once you give them "permission" to begin altering a dress, it's yours no matter what. My mom flipped when this finally came out and insisted that they order me a brand new dress, which they did, but not very happily.

Additionally, they screwed up the swatches for my bridesmaid dresses and the dresses came in the wrong color! This was approximately six weeks before my wedding. They openly admitted that it was a problem on their end, but only after I was able to provide undeniable proof with their hand writing. I begged them to send them back and to get new dresses in the color that I ordered, but they refused saying that they could not guarantee that they would be in in time for the wedding. I called the designing company of the dress, and a customer service representative assured me that they most certainly could get me new dresses in time. When I relayed this information to MB Bride, management was appalled and told me that whomever I had spoken with would be losing her job. Apparently, customer service is not to speak to (get this) customers! Whatever happened to at least putting on the guise that you are trying to help your customer?

Regardless, I was stuck with the wrong color dresses that didn't match anything else that I'd purchased throughout the 16 months leading up to my wedding. To make matters worse, I overhead Jennifer, one of their managers, mocking a customer who had complained on the phone while I was waiting to pick up the girls dresses. I'm sure we all know that catty women talk about people behind their backs, but the key is that it's done behind closed doors. You do not do so within earshot of a paying customer. Terribly unprofessional. Management, get a hold of your staff before they run you into the ground.

I have several friends who have recently gotten engaged, and not one of them will even entertain the thought of patronizing MB Bride because of what they've witnessed. What was supposed to be an exciting time became more angst-filled than not because of this store. Such a shame.

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2 out of 2 people found this review helpful.

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We purchased my daughters prom gown from MB Bridal in Greensburg and her prom was this past Friday. She looked like a princess and was so happy with her dream prom gown. Thanks so much MB Bridal. We will be back for future proms, weddings, and special occasions. We have two more daughters to graduate.Kristen Kostandinu and Samantha Baker Laurel Highlands High School Prom 2009

5
★★★★★

We purchased my daughters prom gown from MB Bridal in Greensburg and her prom was this past Friday. She looked like a princess and was so happy with her dream prom gown. Thanks so much MB Bridal. We will be back for future proms, weddings, and special occasions. We have two more daughters to graduate.Kristen Kostandinu and Samantha Baker Laurel Highlands High School Prom 2009

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I just got married and got my gown and 7 maids here plus the mothers got their dresses at MB. The staff was great, alterations on all the gowns were excellent, and everything went smoothly. I got to meet the owner and talk with her. Hard to believe this is family owned compared to all the other independent bridal stores out there -- they are way more professional. Very nice people and an unbeatable selection. Highly recommend.

5
★★★★★

I just got married and got my gown and 7 maids here plus the mothers got their dresses at MB. The staff was great, alterations on all the gowns were excellent, and everything went smoothly. I got to meet the owner and talk with her. Hard to believe this is family owned compared to all the other independent bridal stores out there -- they are way more professional. Very nice people and an unbeatable selection. Highly recommend.

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I have been at MB Bride several times and found there service fabulous and attentive. The store had by far the best selection of dresses. The staff helped me to find what I was looking for, which is truly a blessing because of the extensive inventory they have. I felt at all times very welcome and was given first class service. I highly recommend a visit!

5
★★★★★

I have been at MB Bride several times and found there service fabulous and attentive. The store had by far the best selection of dresses. The staff helped me to find what I was looking for, which is truly a blessing because of the extensive inventory they have. I felt at all times very welcome and was given first class service. I highly recommend a visit!

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1 out of 1 people found this review helpful.

.

My experience with MB Bride: My sister got married and my 2 daughters and son were in the wedding. Went in for 2 fittings, and paid in full a month before the wedding. Went in to pick up dresses and tux 2 days before the wedding, this is when they called to say they were ready. Needles to say, when we went to pick up the dresses she said how would you like to pay the balance for your dresses and tux, I told her I paid a month ago in cash, she said there was no record of that, I then showed my reciept, she said she didn't know what happened to my payment, I said I didn't know either, but had my reciept. Then we paid extra for alterations and nothing fit, ended up pinning my sons pants up, It was horrible, we got no apologies, or no money refunded for the terrible alteration job. I have 3 children with future weddings and all I can say is we won't be coming here.

1
★☆☆☆☆

My experience with MB Bride: My sister got married and my 2 daughters and son were in the wedding. Went in for 2 fittings, and paid in full a month before the wedding. Went in to pick up dresses and tux 2 days before the wedding, this is when they called to say they were ready. Needles to say, when we went to pick up the dresses she said how would you like to pay the balance for your dresses and tux, I told her I paid a month ago in cash, she said there was no record of that, I then showed my reciept, she said she didn't know what happened to my payment, I said I didn't know either, but had my reciept. Then we paid extra for alterations and nothing fit, ended up pinning my sons pants up, It was horrible, we got no apologies, or no money refunded for the terrible alteration job. I have 3 children with future weddings and all I can say is we won't be coming here.

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3 out of 3 people found this review helpful.

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Terrible service, rude staff, overpriced. Stay far far FAR away from this store. Management is even ruder than staff. Spoke to me in an unacceptable manner. Never called when my dresses came in, although they promised they would. I also wanted to purchase shoes there & found ones i liked. I asked if they had the ones i liked in stock & they said they did. I was so excited, and then when they rung them up, i opened box & it was the dirty floor pair with feet imprints on them that everyone tried on. Disgusting! She didn't seem to think anything was wrong with that either and gave me attitude, like i was the one being unreasonable!

1
★☆☆☆☆

Terrible service, rude staff, overpriced. Stay far far FAR away from this store. Management is even ruder than staff. Spoke to me in an unacceptable manner. Never called when my dresses came in, although they promised they would. I also wanted to purchase shoes there & found ones i liked. I asked if they had the ones i liked in stock & they said they did. I was so excited, and then when they rung them up, i opened box & it was the dirty floor pair with feet imprints on them that everyone tried on. Disgusting! She didn't seem to think anything was wrong with that either and gave me attitude, like i was the one being unreasonable!

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3 out of 4 people found this review helpful.

.

This bridal store is the poorest managed store I have ever been in. Buying the dresses was great- after they get your money, they lose interest in you.... I ordered 9 dresses from this store (approx $2000 worth). I was never called when they came in. Then when I finally realized they were in & went to pick them up- I was told I (bride) wasn't allowed to pick up the dresses because I had put them in my maids' name, even though I PAID FOR THEM. They said "well they are, THEIR dresses." I wondered why they asked me for all their names when I bought them, but I just assumed it was for sizing purposes. My bridesmaids lived all across the country which is why they weren't there in the first place. The dresses I finally received were wrinkled so badly, it was embarrassing to give them to my friends after they spent so much money on them.
They do "complimentary" shipping for a price. The ones I needed shipped were promised to go via UPS the next day so I alerted all my girls to be on the "lookout." After 2 weeks and no dresses, I called. They informed me the dresses were NEVER SHIPPED. So, I asked for a manager and was left on hold for 20 minutes to only be hung up on before I could speak with one.
PLEASE DONT GO HERE! RUDE, UNRELIABLE, & NOT WORTH IT

1
★☆☆☆☆

This bridal store is the poorest managed store I have ever been in. Buying the dresses was great- after they get your money, they lose interest in you.... I ordered 9 dresses from this store (approx $2000 worth). I was never called when they came in. Then when I finally realized they were in & went to pick them up- I was told I (bride) wasn't allowed to pick up the dresses because I had put them in my maids' name, even though I PAID FOR THEM. They said "well they are, THEIR dresses." I wondered why they asked me for all their names when I bought them, but I just assumed it was for sizing purposes. My bridesmaids lived all across the country which is why they weren't there in the first place. The dresses I finally received were wrinkled so badly, it was embarrassing to give them to my friends after they spent so much money on them.
They do "complimentary" shipping for a price. The ones I needed shipped were promised to go via UPS the next day so I alerted all my girls to be on the "lookout." After 2 weeks and no dresses, I called. They informed me the dresses were NEVER SHIPPED. So, I asked for a manager and was left on hold for 20 minutes to only be hung up on before I could speak with one.
PLEASE DONT GO HERE! RUDE, UNRELIABLE, & NOT WORTH IT

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2 out of 2 people found this review helpful.

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We purchased a bridal gown and 6 BM dresses there. There were a pair of Tacori earrings in the case from the 1st day we walked in the store (10 months ago) ticketed $75.00. My daughter decided she wanted them when I went to pay for them they told me the price went up to $119.00. I said the price may have gone up but these earrings are ticketed 75.00. They would not sell them to me for the ticketed price. The manager on duty got very rude. I found the same earrings in a jewelry store for 75.00. It makes me wonder if they change the price on everything the same way. How much did we overpay for everything else purchased there. And why do they insist on ordering the dresses so BIG! Go somewhere else for your dress.

1
★☆☆☆☆

We purchased a bridal gown and 6 BM dresses there. There were a pair of Tacori earrings in the case from the 1st day we walked in the store (10 months ago) ticketed $75.00. My daughter decided she wanted them when I went to pay for them they told me the price went up to $119.00. I said the price may have gone up but these earrings are ticketed 75.00. They would not sell them to me for the ticketed price. The manager on duty got very rude. I found the same earrings in a jewelry store for 75.00. It makes me wonder if they change the price on everything the same way. How much did we overpay for everything else purchased there. And why do they insist on ordering the dresses so BIG! Go somewhere else for your dress.

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1 out of 1 people found this review helpful.

.

I ordered my wedding dress, BM dresses, and guys tuxes through MB Bride. First off it too 5 months for my dress to come in, and they never called me to tell me it or my BM dresses were in I had to call them! Then I go for my dress fitting a month before the wedding to find out they had ordered me the wrong dress! I was livid and yelling. The manager said, this is the dress on the order, (mind you they do it all by numbers so you don't know if it is correct or not) but the girl I had worked with who placed the order came up and said that was not the dress I had ordered. The manager didn't seem like she had time to deal with my very BIG issue, and the seamstress was more caring then the manager! They ended up getting me a dress that was a size too big and I had to have it altered down. When I went for my final fitting I had tons of beads missing, and I had to wait to have the seamstress sew new ones back on. One of my BM had fitting issues, and another had problems with alterations. My guys tuxes came in with parts that didn't fit. My father-in-law's shirt didn't fit and he was told they may not be able to get him one in time! They are very slow at answering calls and when I called about all my issues neither the owner or any other person working there would call me back! DO NOT GO TO MB BRIDE!!

1
★☆☆☆☆

I ordered my wedding dress, BM dresses, and guys tuxes through MB Bride. First off it too 5 months for my dress to come in, and they never called me to tell me it or my BM dresses were in I had to call them! Then I go for my dress fitting a month before the wedding to find out they had ordered me the wrong dress! I was livid and yelling. The manager said, this is the dress on the order, (mind you they do it all by numbers so you don't know if it is correct or not) but the girl I had worked with who placed the order came up and said that was not the dress I had ordered. The manager didn't seem like she had time to deal with my very BIG issue, and the seamstress was more caring then the manager! They ended up getting me a dress that was a size too big and I had to have it altered down. When I went for my final fitting I had tons of beads missing, and I had to wait to have the seamstress sew new ones back on. One of my BM had fitting issues, and another had problems with alterations. My guys tuxes came in with parts that didn't fit. My father-in-law's shirt didn't fit and he was told they may not be able to get him one in time! They are very slow at answering calls and when I called about all my issues neither the owner or any other person working there would call me back! DO NOT GO TO MB BRIDE!!

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1 out of 1 people found this review helpful.

.

I bought my wedding dress, shoes, veil, four bridesmaids dresses, shoes, jewelery...everything at MB Bride. A delightful day, but it stopped there.

I was never called when my dress arrived. My bridesmaids made an appointment for a fitting; when they arrived they were told no one ever called for an appointment and were told to reschedule. Very poorly organized! Beautiful dresses but it ends there! Try a smaller boutique with better customer servie--you only get married once and planning a wedding is stressful enough!

1
★☆☆☆☆

I bought my wedding dress, shoes, veil, four bridesmaids dresses, shoes, jewelery...everything at MB Bride. A delightful day, but it stopped there.

I was never called when my dress arrived. My bridesmaids made an appointment for a fitting; when they arrived they were told no one ever called for an appointment and were told to reschedule. Very poorly organized! Beautiful dresses but it ends there! Try a smaller boutique with better customer servie--you only get married once and planning a wedding is stressful enough!

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1 out of 1 people found this review helpful.

.

I have been purchasing dresses here since the high school prom. I had no problems with my prom dresses. But then come wedding time a different story! I live out of the state and went into the shop to look for dresses. The staff was very helpful when they wanted my business. I purchased a gown through them and since that date the service has been terrible.

I called MBBride to get my estimated ship date for my gown and they left me on hold for 20 minutes. Once they picked up the line they realized that that had forgotten about me. They put me on hold for another 5 minutes and then gave me my ship date.

I went into the store to buy my veil and had lots of pressure to purchase a tiara or something to that effect. I told the sales woman that I find headpieces/crowns/tiaras rather tacky and would not be wearing one. She insisted on shoving unwanted items into my scalp. Eventually I decided on a veil and purchased it that day. They told me they would order it on Monday and I was to call on Tuesday to get the ship date. I called on Tuesday to get the ship date and spoke to a sales girl and she informed me an manager would have to call back with the date in the afternoon. She was going to call me around 2 pm. I never heard back. I called on Wednesday to get my ship date and they never ordered my veil and the girl who orders them won't be in until Thursday. So we will see what happens on Thursday.

My girlfriend also purchased her wedding dress and bridesmaid dresses with MBBride and has had major problems as well. Her dress was new in the store when she purchased it originally. They told her that they were the only store in the Pittsburgh region to have that dress. We found that to be false when the brides cousin purchased the same dress from a different store in Pittsburgh. Six months after she ordered her dress was decreased in price by hundreds of dollars which is fine because that does happen. But we aware MBBride practices this tactic. They also never informed her that her bridesmaid dresses had arrived in the store. The only way we found out they were in was while I was in the looking for wedding gowns I asked if they were in. They were and I tried mine on in the store. I told the sales lady who helped both of us that she had not received a call that they were in. A month later the bride decided to call and a lady told her that they had just arrived in the day before and they were going to call her. The bride confronted that lady that she knew that information was false sue to the fact that I had already tried the dress on. The sales lady gave her attitude and virtually hung up on her.

Overall the have a good selection but customer service is extremely poor. I have even heard bad things about their alterations but will not even get into that. Be careful if you order from them.

2
★★☆☆☆

I have been purchasing dresses here since the high school prom. I had no problems with my prom dresses. But then come wedding time a different story! I live out of the state and went into the shop to look for dresses. The staff was very helpful when they wanted my business. I purchased a gown through them and since that date the service has been terrible.

I called MBBride to get my estimated ship date for my gown and they left me on hold for 20 minutes. Once they picked up the line they realized that that had forgotten about me. They put me on hold for another 5 minutes and then gave me my ship date.

I went into the store to buy my veil and had lots of pressure to purchase a tiara or something to that effect. I told the sales woman that I find headpieces/crowns/tiaras rather tacky and would not be wearing one. She insisted on shoving unwanted items into my scalp. Eventually I decided on a veil and purchased it that day. They told me they would order it on Monday and I was to call on Tuesday to get the ship date. I called on Tuesday to get the ship date and spoke to a sales girl and she informed me an manager would have to call back with the date in the afternoon. She was going to call me around 2 pm. I never heard back. I called on Wednesday to get my ship date and they never ordered my veil and the girl who orders them won't be in until Thursday. So we will see what happens on Thursday.

My girlfriend also purchased her wedding dress and bridesmaid dresses with MBBride and has had major problems as well. Her dress was new in the store when she purchased it originally. They told her that they were the only store in the Pittsburgh region to have that dress. We found that to be false when the brides cousin purchased the same dress from a different store in Pittsburgh. Six months after she ordered her dress was decreased in price by hundreds of dollars which is fine because that does happen. But we aware MBBride practices this tactic. They also never informed her that her bridesmaid dresses had arrived in the store. The only way we found out they were in was while I was in the looking for wedding gowns I asked if they were in. They were and I tried mine on in the store. I told the sales lady who helped both of us that she had not received a call that they were in. A month later the bride decided to call and a lady told her that they had just arrived in the day before and they were going to call her. The bride confronted that lady that she knew that information was false sue to the fact that I had already tried the dress on. The sales lady gave her attitude and virtually hung up on her.

Overall the have a good selection but customer service is extremely poor. I have even heard bad things about their alterations but will not even get into that. Be careful if you order from them.

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.

This store has just expanded into its new location that is listed above and is absolutely phenomenal.
The staff is so sweet and helpful.
They make sure to assist you ever step along the way,
with as many fittings and all the guiding you need.
The fashions were very beautiful and the prices were perfect.
The staff helped make our event a most pleasant experience and I recommend them to all.

5
★★★★★

This store has just expanded into its new location that is listed above and is absolutely phenomenal.
The staff is so sweet and helpful.
They make sure to assist you ever step along the way,
with as many fittings and all the guiding you need.
The fashions were very beautiful and the prices were perfect.
The staff helped make our event a most pleasant experience and I recommend them to all.

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