Triangle OB-GYN

I have been a patient at this practice for over 3 years. I first started seeing the Drs and Midwives when I found out I was pregnant with my first child. The practice came highly recommended since Dr V was the dr who preformed an emergency surgery on my mother many years ago. I enjoy the fact that the atmosphere is relaxed and all the staff really get to know you. There are nurses who still remember me from 3 years ago when I was pregnant with my son.

With this practice you must remember that they have the best interest of ALL thier patients in mind. Sometimes waiting 45 mins to be seen is not top priority when the Dr you are seeing is also on call and at the hospital having to make emergency deliveries. Traffic is not the main concern when scheduling appointments and if you have a preference of who you will be seen by or when you will be seen then they will give you the earliest possible appointment whether it be 3 or 6 weeks away.

Keep in mind that this is NOT a small family practice where you will see one Dr your entire pregnancy and just because you may see one Dr more than others does not mean that Dr or midwife will be the one on call when you go into labor.

I have the choice to be at the practice and I love it, I wouldnt go anywhere else. You just have to go with the flow because you know the Drs have your best medical interests at heart.

I've moved around & delivered in 3 different locations, with 3 different doctors. I've learned Dr's & midwives aren't mind readers. They also have patients other than YOU that go into labor & need to be delivered during your appointment time. Wouldn't you be mad to find out they kept you on 'hold' to see an office patient? I did have to wait some of the time, but was told why.

I had an unplanned C-section with Baby #1 & VBAC's for babies #2 & 3. Triangle OBGYN is exactly what I wanted. I wanted a mid-wife delivery with Doctor back up should it become necessary since this was my second VBAC, which is what they advertise in their practice. If you want a doctor delivery, this isn't the practice for you. I love that I rotated around the different doctors/midwifes so that I knew them all & wouldn't be delivered by a stranger if my 'doctor' was on vacation during my due date time period.

I wanted a hands on midwife to help instead of a doctor sweeping in at the last minute. I had unforeseen complications with my delivery before the baby finished crowning. He turned 3 times in the birth canal due to the cord being wrapped tightly around his neck & acting like a bungee cord. Thank goodness my midwife was there to cut the cord so the baby could be pushed out. I'm glad she knew her limitations when it came so sewing my +70 stitches in the birth canal & called in one of the doctors with more experience. Some might think that means I didn't get the best of care, from a mid-wife but most women don't tear to the extent that I did, so it's impossible to know what you'll need. With baby #2 I only needed a few stitches. I know I got the best of care under the circumstances. Dr. V was also helpful in dealing with my post-delivery healing/complications due to my vaginal hematoma. I'm know complications can happen in deliveries & am grateful for the way they included me on the decision making instead of just assuming they knew what was best for me.

I began seeing the doctors in this practice 2 years before i was pregnant... when i found out i was pregnant there was no question in my mind to keep seeing them... the doctors and midwifes are very smart and very proffesional... the office staff may not be the same...but they are not the ones delivering my baby or taking care of me so is that is not an issue..i highly recommmend this practice to anyone that is pregnant or just looking for a gyn

I had to write after reading some of these reviews. I have 4 children with 2 of these pregnancys with Tri ob. They take care of you and tell you how it is going to be for your medical best interest! That's life and not every pregnancy is perfect or going to go according to your birthing plan. Keep in mind if they are running late it may be because they are delivering babies at the hospital- some under emergency circumstances as in my case. Just something to think about when it really counts!! After a visit with Dr. V, he advised I needed to have my son asap and we were delivered within an hour after coming into the office. Their location is so close to the hospital which was a blessing. I'm proud to call tri ob my doctors and would recommend them!

PLEASE STAY AWAY FROM THIS PRACTICE!!!! As a new resident to this area, I was in search of an Obstetrician especially since I was approaching my last trimester of pregnancy. I called the Triangle OBGYN office after seeing their advertisements in many of the local parenting magazines. Well, after placing what I considered a simple phone call to schedule an appointment, I was asked to complete an over the phone health history by someone who clearly had no medical background knowledge or medical terminology knowledge. In addition, after talking with this individual for about 10 min., I was told that she could not assist me with an appointment until my insurance was verified and she didn't know how long (meaning days) that would take. After a day of waiting, I called back to speak with the manager who exhibited even far less phone etiquette and any sense of medical knowledge than the receptionist. Furthermore, my phone call ended with this manager mandating that I was to see a nurse midwife on my first appointment since that was standard protocol in their office even though I requested to see the OB. I was also told that the midwife might very well deliver my baby even though that was not apart of my birthing plan. Needless to say, the conversation ended with me explaining to this manager that as a patient, I determined what practitioner I wanted to receive treatment from not her. And my appointment was cancelled.

About 2 years ago, the staff seemed to get a bit disorganized. At some points, I would have a minimal wait. Other times, I was in the waiting room for 45 minutes. It happens, but then it seemed that the organization and communication started to wane a bit.

When I called to make an appointment for my annual exam, I told the appointments person that I wanted to be seen by a female, either the doctor or midwife. I was given a date that was 6 weeks away. My response was "For a routine exam?" Her response was "To see the female doctor, yes." When I indicated again that I didn't mind seeing the midwife, I was given an appointment 3 weeks out on a Friday at 4:15 pm (just in time for traffic!).

I decided to just find someone else, cancelled my appointment and asked how I go about transferring my records. I was transferred to the records line where an outgoing message indicated that records were copied every Wednesday by an outside company and it was absolutely imperative to fill out a form to release my records. I left a message giving my fax number to receive the form from the office and faxed it back to the office.

Two weeks later I received a bill from the company that copied my records. My problem with this was that I was never told, on the form or on the outgoing message, that I would be charged.

I called to speak to the office manager and he approached the conversation in fighting mode. All I wanted to convey was that communication seemed poor in the office and it was the reason I was leaving. The conversation could have gone:

Me: I was never informed of the fee and honestly, communication in your office is one of the reasons I left the practice.
Him: Im sorry you feel that way but thats the way we do things. I will make sure to see that it is communicated in the future and Im sorry for any inconvenience this caused you.

Customer Service 101. Instead, I got stories about the DMV, a history of the copying company and challenged to do his job for him. No thanks.

It ended up being a nonsensical fight. It began with me indicating Id never been told about the fee. He first responded Well, thats between you and the copying company. I told him it was a bit disingenuous because I had no control over the company they chose and if I was given the option of copying the records myself, I would have.

Then his responses were then just bizarre, including:

- Theyve been with the document company for 6 years (not sure what that had to do with their office communication issue).
- Comparing the medical office to the DMV (I wouldnt expect a drivers license for free, would I? To this I responded No, but they publish their fees beforehand" and its a moot point as they are a MEDICAL facility).
- Telling me when I was last seen (my medical history has nothing to do with the issue at hand, especially since it was last year for my last annual exam).
- Letting me know I couldve easily asked the staff to copy my records for me for free. I let him know that this option was not presented to me and the ONLY option presented to me was the one I used.

His responses made no sense. I asked him what they had to do with the communication in his office. Then he responded, Well, how do you suggest we tell each and every patient about the fee? I told him that wasnt my job, but perhaps put a line on the form You may be charged for this service. I also said it could be put in the outgoing message, right after it indicates that the copying would be done by an outside service. Communication doesn't have to be complex, it just needs to exist.

Honestly, in all my years and in caring for my ailing mother who had 15 different doctors, Ive never had to pay for records to be transferred so it had never occurred to me that it would be an issue. That said, if there WAS a fee associated with the request, I think it is only fair that I be told about it beforehand. Anything else is unprofessional.

The conversation ended with him saying (obviously after being trained in customer service), What do you want ME to do? There was no response I could give to that because it was obvious he wanted to be right in a conversation so I told him it was obvious where the communication issues started and his staff was following suit. I then hung up because when someone wants to argue, anything you say will not change the fact that they will want to argue. Honestly, the man made no sense and I can truly see how the rest of the staff would take his cues from him.

Im sure if I was infertile, trying to become pregnant or was pregnant, this practice would be great to deal with these complex issues, but Id avoid this practice if all you care about is your own health and want just a good OBGYN.

This doctor is really not very bright. He told me I was having a girl and I had a boy. His bedside banners not great, I don't think he likes fat people.

See someone else!

I can't tell you enough how great the docs and staff are at Triangle OBGYN. I was a problematic patient with lots of issues physically. It was important I find the best care. I'm totally satisfied with Triangle OBGYN and would recommend it to anyone looking for an OBGYN in this area.

I highly recommend Triangle OBGYN for a number of reasons. First, their doctors are all awesome. They answered all my questions, no matter how crazy and off the wall. They took their time with me and showed real compassion.
Second, they have midwives!!! This is such a bonus because their midwives are the only ones in the area who can deliver at Wake Med Cary. These women are the best and I can't wait for them to deliver our next child.

I just moved to the Triangle a few years ago and asked neighbors and friends who to go to for an OBGYN. I got several recommendations and decided to try Triangle OBGYN. For my annual exams and during my second pregnancy, the staff and doctors were just terrific!! Their professionalism, wait time and compassion rank among the top for doctors I've seen in the past. I'll be a patient there for life.

I cannot comment directly on Dr V. as I only saw him once an will never go back. However, I can without a doubt state that the office staff is completely lacking in professionalism. I had to wait over an hour to be seen (after arriving 15 minutes early for my appointment). The last 30 minutes was under the drape. Apparently whoever made my appointment (3 weeks in advance) did not put it on the Dr's schedule so he didn't even know I was there. This might have been an excusable mistake, but I was absolutely horrified to get a form letter, 3 months after a colposcopy stating that my (pap) results were abnormal, they had tried to contact me by phone several times, and to call them as soon as possible to discuss the results. Apparently they don't have a form letter for abnormal biopsy results and it takes 3 months for them to get back to me about it. My cell phone never received a call from them. I know they had my correct phone number because I did receive a call reminding me of my initial appointment. I would never recommend this practice to anyone. I get more compassion from my dentist.

My experience is not unique, check out the reviews of North Carolina Center for Reproductive Medicine on this site - same place.

Dr V is my ob-gyn and I highly recommend this practice. He is very helpful and everyone at the practice will take very good care of you as a patient.