Direct Buy of Albuquerque

★★★☆☆
  • 8508 Paseo Alameda NE

    Albuquerque, NM 87113

    Map & Directions
  • 505-923-3124

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Don't do it! Whatever you do, do not pay these rip-off artists $5,800 for a three year membership!

What they don't tell you during their 90-minute, high pressure scientology-like mesmerizing sales session:

1. They add an 8% fee plus huge shipping costs to every order.

2. Prices for everything we saw were cheaper on the internet in almost every case, and often included shIpping!!!.

3. You cannot cancel your membership. Even the very next day. Never, ever. Pay your money or else.

4. They do not represent the best product lines, and the "manufacturer's pricing" is a complete load of bunk.

5. Their sales approach is beyond deceptive -- the promise of lower prices is a complete joke, particularly when you add in their crazy fees.

1
★☆☆☆☆

Don't do it! Whatever you do, do not pay these rip-off artists $5,800 for a three year membership!

What they don't tell you during their 90-minute, high pressure scientology-like mesmerizing sales session:

1. They add an 8% fee plus huge shipping costs to every order.

2. Prices for everything we saw were cheaper on the internet in almost every case, and often included shIpping!!!.

3. You cannot cancel your membership. Even the very next day. Never, ever. Pay your money or else.

4. They do not represent the best product lines, and the "manufacturer's pricing" is a complete load of bunk.

5. Their sales approach is beyond deceptive -- the promise of lower prices is a complete joke, particularly when you add in their crazy fees.

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I can't believe how much money I've saved on my flooring!!!! This membership has given me and my family the ability to have things I wouldn't have dreamed of like my new wood floors! Before joining Direct Buy I priced out wood from Home Depot, Lowes, and several other retailers in Albuquerque as well as online and decided I wouldn't be able to get wood as I've done my homework I wouldn't settle for cheap wood as I know the problems that come with it. So during the tour I priced out Kars which is an exceptional brand and through Direct Buy I couldn't believe my eyes! I signed up and I love my floors!!!! I get so many compliments on it and they're much warmer than the tile I once had. So Thank You, thank you, thank you. I'm sure I will have many other projects to do!

5
★★★★★

I can't believe how much money I've saved on my flooring!!!! This membership has given me and my family the ability to have things I wouldn't have dreamed of like my new wood floors! Before joining Direct Buy I priced out wood from Home Depot, Lowes, and several other retailers in Albuquerque as well as online and decided I wouldn't be able to get wood as I've done my homework I wouldn't settle for cheap wood as I know the problems that come with it. So during the tour I priced out Kars which is an exceptional brand and through Direct Buy I couldn't believe my eyes! I signed up and I love my floors!!!! I get so many compliments on it and they're much warmer than the tile I once had. So Thank You, thank you, thank you. I'm sure I will have many other projects to do!

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There is so much negativity about Direct Buy that I decided I would just go in and turn a key for a promotion they were having. We had to sit through a tour before doing so and my grandmother and I made a pact that we were NOT going to buy anything especially if this was what we heard like a time-share presentation. Well after listening to the tour - we both looked at eachother and didn't say a word. When our tourgiver Melissa got up from our table to let us discuss it - I was surprised that my grandma whose 89 years old told me to 'just do it!' So I did. I've never in my life done anything like this so spur of the moment but I did and I'm glad I did.

This has changed my life in a profound way as I was renting a home and didn't have any prospects of significantly changing anything but with this company I was able to build a home from the ground up and helped my grandma fix up her house. We are very satisfied with our membership and have always had exceptional service. We have had one shipment come in later than told over the past 4 years of my membership but I won't hold that against them - everything else has been pretty great!

5
★★★★★

There is so much negativity about Direct Buy that I decided I would just go in and turn a key for a promotion they were having. We had to sit through a tour before doing so and my grandmother and I made a pact that we were NOT going to buy anything especially if this was what we heard like a time-share presentation. Well after listening to the tour - we both looked at eachother and didn't say a word. When our tourgiver Melissa got up from our table to let us discuss it - I was surprised that my grandma whose 89 years old told me to 'just do it!' So I did. I've never in my life done anything like this so spur of the moment but I did and I'm glad I did.

This has changed my life in a profound way as I was renting a home and didn't have any prospects of significantly changing anything but with this company I was able to build a home from the ground up and helped my grandma fix up her house. We are very satisfied with our membership and have always had exceptional service. We have had one shipment come in later than told over the past 4 years of my membership but I won't hold that against them - everything else has been pretty great!

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I will admit that when I first hear about DirectBuy I was extremely skeptical. However, I decided to bite the bullet and take a tour. I was greeted by a friendly receptionist who offered me refreshments as I waited for the tour to begin right on the hour, as promised. I went on a small group tour that explained the concept of DirectBuy, and was surprised to see that they allow guests to view their prices. After pricing out a few items that I had pulled from the internet I was impressed with the savings. Needless to say, after figuring out what I'd be spending on my home over the next few years, becoming a DirectBuy member made a lot of sense to me.

I've been a member for close to two years now and the service I have received has been exemplatory. The staff is wonderful,knowledgable, and always friendly. I understand this is just my own personal experience, but honestly this really has been one of the best decisions I have ever made.

5
★★★★★

I will admit that when I first hear about DirectBuy I was extremely skeptical. However, I decided to bite the bullet and take a tour. I was greeted by a friendly receptionist who offered me refreshments as I waited for the tour to begin right on the hour, as promised. I went on a small group tour that explained the concept of DirectBuy, and was surprised to see that they allow guests to view their prices. After pricing out a few items that I had pulled from the internet I was impressed with the savings. Needless to say, after figuring out what I'd be spending on my home over the next few years, becoming a DirectBuy member made a lot of sense to me.

I've been a member for close to two years now and the service I have received has been exemplatory. The staff is wonderful,knowledgable, and always friendly. I understand this is just my own personal experience, but honestly this really has been one of the best decisions I have ever made.

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BUYER BEWARE!!! Direct Buy Sucks! I wish I read these reviews prior to joining last year. We built a new house and figured we'd re-coupe our membership fee alone on the cabinets we wanted for our customer home. That didn't happen.., We dealth with an arrogant unprofessional sales Clerk/Technian who couldn't provide a rough estimate based off measures we had for our kitchen. We decided not to deal with the hassle. Additionally, Direct Buy uses pressue tactics to get you to join. I thought it was a "Free Invite" but it came down to join now or you'll never get the membership quote of the day. Also, it takes forever to receive your merchandise. Not a smart move to join this club for the cost...

1
★☆☆☆☆

BUYER BEWARE!!! Direct Buy Sucks! I wish I read these reviews prior to joining last year. We built a new house and figured we'd re-coupe our membership fee alone on the cabinets we wanted for our customer home. That didn't happen.., We dealth with an arrogant unprofessional sales Clerk/Technian who couldn't provide a rough estimate based off measures we had for our kitchen. We decided not to deal with the hassle. Additionally, Direct Buy uses pressue tactics to get you to join. I thought it was a "Free Invite" but it came down to join now or you'll never get the membership quote of the day. Also, it takes forever to receive your merchandise. Not a smart move to join this club for the cost...

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We were excitied about joining Direct Buy, but that quickly turned to regret. After the large membership fee, any item you order takes at least 4 to 6 weeks to arrive. It's difficult to go through catalog after catalog to find what you need. We were remodeling our kitchen and thought it would be great to work with reputable contractors. Although capable, they were very unprofessional. We had many no shows, late shows and they never called to reschedule. We had to track them down. We make a point to dissuade people from becoming memebers. Not worth the cost and hassle.

2
★★☆☆☆

We were excitied about joining Direct Buy, but that quickly turned to regret. After the large membership fee, any item you order takes at least 4 to 6 weeks to arrive. It's difficult to go through catalog after catalog to find what you need. We were remodeling our kitchen and thought it would be great to work with reputable contractors. Although capable, they were very unprofessional. We had many no shows, late shows and they never called to reschedule. We had to track them down. We make a point to dissuade people from becoming memebers. Not worth the cost and hassle.

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I have read a few comments on this site about Direct Buy of Albuquerque. Here's my take. I joined about three years ago in 1997 when the owner was a young woman who said she had been in the construction business for several years. Like others my experience was very much a hard sell and a buy now or you will not be able to join at a later date. I was told that if I was considering remodeling or construction I would be able to recoup my initial investment (this initial investment is no small amount). I decided to join and have been very disappointed ever since. I purchased a coupe entry doors but the lady that was responsible for the order did not tell me that the quality was sub-par, the business that they used went out of business a few months after I purchased the doors and the installation was very poor. I did not save any money, in fact I think I paid more than the going rate. Last year I did extensive remodeling of my house, about a $30,000 job. The contractor they used and touted as being a good bargain gave me an estimate higher than local contractors and I did not save but about $1500 on the entire job. No where near the cost of membership.

My three years membership is up and now they want another couple hundred dollars for annual renewal. I do not think that there is any way to recoup your initial membership fee so I will not renew.

I say buyer beware, this is not a good deal at all.

1
★☆☆☆☆

I have read a few comments on this site about Direct Buy of Albuquerque. Here's my take. I joined about three years ago in 1997 when the owner was a young woman who said she had been in the construction business for several years. Like others my experience was very much a hard sell and a buy now or you will not be able to join at a later date. I was told that if I was considering remodeling or construction I would be able to recoup my initial investment (this initial investment is no small amount). I decided to join and have been very disappointed ever since. I purchased a coupe entry doors but the lady that was responsible for the order did not tell me that the quality was sub-par, the business that they used went out of business a few months after I purchased the doors and the installation was very poor. I did not save any money, in fact I think I paid more than the going rate. Last year I did extensive remodeling of my house, about a $30,000 job. The contractor they used and touted as being a good bargain gave me an estimate higher than local contractors and I did not save but about $1500 on the entire job. No where near the cost of membership.

My three years membership is up and now they want another couple hundred dollars for annual renewal. I do not think that there is any way to recoup your initial membership fee so I will not renew.

I say buyer beware, this is not a good deal at all.

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The turnoffs to joining for us was the 5K membership fee and the "join today or you can't ever join in the future". We were just curious about the club and wanted to check it out, we had no idea that you would be pressured to join right on the spot. And the membership fee is pretty steep too.

3
★★★☆☆

The turnoffs to joining for us was the 5K membership fee and the "join today or you can't ever join in the future". We were just curious about the club and wanted to check it out, we had no idea that you would be pressured to join right on the spot. And the membership fee is pretty steep too.

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We have been a member almost 3 years now. It is relly difficult to deal with Direct Buy and there is no savings. 1. sometimes the prices look good but then they begin to add shipping &handling, etc. and here we go you have the same prices.
2. you have to wat 4-10 weeks almost any order.
3. they do not deliver it to your house. so you have to deal with it.
3. sometimes the prices are good but then you have to order 4-6 or 12 of them. who needs 12 bath top for their baby.
4. you cannot see most of the orders except from the catalogs. If you want to buy furniture or something you cannot see it.
5. lets say that you bought the furniture and after 2-3 months you pick it up and take it to your home and put it together and you did not like it. you cannot return it back. sometimes they let you put it n their showrooms and if somebody want to buy your furniture you will get your money back.
6. they never have enough people in th showrooms. plus they are not able to help you most of the time. so you have to find whatever you are looking for from the catalogs and it is a hassle.
7. there is more to tell but am not going to. wish kept my money back. there are planty of good deals outside and since paid almost 5000 dollar ro direct buy am stuck with them. because they do not want to pay your money back.
just a friendly warning who is considering become a member.

3
★★★☆☆

We have been a member almost 3 years now. It is relly difficult to deal with Direct Buy and there is no savings. 1. sometimes the prices look good but then they begin to add shipping &handling, etc. and here we go you have the same prices.
2. you have to wat 4-10 weeks almost any order.
3. they do not deliver it to your house. so you have to deal with it.
3. sometimes the prices are good but then you have to order 4-6 or 12 of them. who needs 12 bath top for their baby.
4. you cannot see most of the orders except from the catalogs. If you want to buy furniture or something you cannot see it.
5. lets say that you bought the furniture and after 2-3 months you pick it up and take it to your home and put it together and you did not like it. you cannot return it back. sometimes they let you put it n their showrooms and if somebody want to buy your furniture you will get your money back.
6. they never have enough people in th showrooms. plus they are not able to help you most of the time. so you have to find whatever you are looking for from the catalogs and it is a hassle.
7. there is more to tell but am not going to. wish kept my money back. there are planty of good deals outside and since paid almost 5000 dollar ro direct buy am stuck with them. because they do not want to pay your money back.
just a friendly warning who is considering become a member.

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1 out of 1 people found this review helpful.

.

We received information in the mail and decided to check out the business. We are planning an addition to our home and the prospect of buying direct really appealed to us. However, I had to call and ask for our visitor pass 3 times before we ever received one. Once we went to the actual store, we had to wait 20 minutes for no reason at all. (This was after we filled out our paper work.) The gentleman that helped us, Steve, was not the gentleman we were told to ask for, Darrel. Once his presentation started, I was appalled. His math was incorrect as he attempted to show us the amount we could save using thier services, and then as we were closing, I asked him a few pointed questions. Could we bring in non-members to the show room? Was there a Direct Buy located in KY? He told us yes to both, and both were lies. They really do not want non-members in the show room and we had seen the map in the presentation room and another map in a magazine he showed us that nowhere listed KY as home to the company. That turned us off right away. When we asked if we could have a few minutes to talk about it, he said sure, but never left and so we declined. The other point is that we are trying to save money and $4590 is a whole lot of money, not an amount that my family spends on a whim or because we were pressured into it by a bald over zealous sales man.

PROS:
CONS: We were not given accurate information during the sales pitch.

1
★☆☆☆☆

We received information in the mail and decided to check out the business. We are planning an addition to our home and the prospect of buying direct really appealed to us. However, I had to call and ask for our visitor pass 3 times before we ever received one. Once we went to the actual store, we had to wait 20 minutes for no reason at all. (This was after we filled out our paper work.) The gentleman that helped us, Steve, was not the gentleman we were told to ask for, Darrel. Once his presentation started, I was appalled. His math was incorrect as he attempted to show us the amount we could save using thier services, and then as we were closing, I asked him a few pointed questions. Could we bring in non-members to the show room? Was there a Direct Buy located in KY? He told us yes to both, and both were lies. They really do not want non-members in the show room and we had seen the map in the presentation room and another map in a magazine he showed us that nowhere listed KY as home to the company. That turned us off right away. When we asked if we could have a few minutes to talk about it, he said sure, but never left and so we declined. The other point is that we are trying to save money and $4590 is a whole lot of money, not an amount that my family spends on a whim or because we were pressured into it by a bald over zealous sales man.

PROS:
CONS: We were not given accurate information during the sales pitch.

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1 out of 1 people found this review helpful.

.

...that this company uses high pressure sales tactics: "buy now or forever lose out" to try to allure you into their membership. They got us with a mailing that stated "Just for viisting, you will recieve 2 bonus gifts listed". No mention of the gifts once we were there. Not to mention, the cost of the membership is $4K!!! Sure buying from the manufacturer would be GREAT - and would save you $$$, but not in our case.

2
★★☆☆☆

...that this company uses high pressure sales tactics: "buy now or forever lose out" to try to allure you into their membership. They got us with a mailing that stated "Just for viisting, you will recieve 2 bonus gifts listed". No mention of the gifts once we were there. Not to mention, the cost of the membership is $4K!!! Sure buying from the manufacturer would be GREAT - and would save you $$$, but not in our case.

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1 out of 1 people found this review helpful.

 

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