Rita Pharmacy

★★★☆☆
  • 200 Chestnut St

    Roselle Park, NJ 07204

    Map & Directions
  • 908-245-1396

About Rita Pharmacy

Finance

Finance
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2.5 2
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Typically I wouldn't write one bad word about this place. I've been going here for 10 years and it is the spot I usually buy cigarettes since they are cheaper than other places in the area. However this past Saturday, I went in and bought a pack of cigarettes only to find out when checking my bank statement online they charged me twice. Two separate transactions for $7.94 . I figured, it was a mistake and I can just go in and get a refund or just get another pack of cigarettes. I went in and talked to the manager/owner who pulled the receipts for that Saturday. He found one receipt for $7.94 and then showed me the end of day sales only had one charge for $7.94 and said "Sorry I can't help you, you have to call your bank. We only got $7.94." Which is weird since $7.94 x 2 was taken from my bank account with his place of business listed twice. Meaning even though his credit receipt didn't show that I was charged twice, I actually was and his store received the money. Which led me to believe that this isn't only happening to me. I would have never had known had I not just setup my online banking a few weeks prior. The extra $7.94 would have went under the radar. I wonder how many other people get double charged here and don't even know it. Well anyway, I need to call my bank and let them know about this fraud and see if they can help. The thing is, to stop payment I think it costs me $50.00, which isn't worth it. They just lost a loyal customer. Sucks that I am gonna have to haul my ass over to 7/11 to get my cigarettes now, but I don't want to risk getting double charged again with no recourse. BEWARE WHEN USING YOUR DEBIT/CREDIT CARD AT THIS PLACE. YOUR CARD MAY BE DOUBLE CHARGED. IF THINGS GO WRONG, YOUR SCREWED! DOESN'T MATTER IF YOU GO TO THEM ALMOST EVERY DAY FOR THE LAST 10 YEARS! I see no reason not to go to this place if your using cash, then you have some control over getting ripped off or not. Although, at this point, I think I'll take my cash elsewhere.

2
★★☆☆☆

Typically I wouldn't write one bad word about this place. I've been going here for 10 years and it is the spot I usually buy cigarettes since they are cheaper than other places in the area. However this past Saturday, I went in and bought a pack of cigarettes only to find out when checking my bank statement online they charged me twice. Two separate transactions for $7.94 . I figured, it was a mistake and I can just go in and get a refund or just get another pack of cigarettes. I went in and talked to the manager/owner who pulled the receipts for that Saturday. He found one receipt for $7.94 and then showed me the end of day sales only had one charge for $7.94 and said "Sorry I can't help you, you have to call your bank. We only got $7.94." Which is weird since $7.94 x 2 was taken from my bank account with his place of business listed twice. Meaning even though his credit receipt didn't show that I was charged twice, I actually was and his store received the money. Which led me to believe that this isn't only happening to me. I would have never had known had I not just setup my online banking a few weeks prior. The extra $7.94 would have went under the radar. I wonder how many other people get double charged here and don't even know it. Well anyway, I need to call my bank and let them know about this fraud and see if they can help. The thing is, to stop payment I think it costs me $50.00, which isn't worth it. They just lost a loyal customer. Sucks that I am gonna have to haul my ass over to 7/11 to get my cigarettes now, but I don't want to risk getting double charged again with no recourse. BEWARE WHEN USING YOUR DEBIT/CREDIT CARD AT THIS PLACE. YOUR CARD MAY BE DOUBLE CHARGED. IF THINGS GO WRONG, YOUR SCREWED! DOESN'T MATTER IF YOU GO TO THEM ALMOST EVERY DAY FOR THE LAST 10 YEARS! I see no reason not to go to this place if your using cash, then you have some control over getting ripped off or not. Although, at this point, I think I'll take my cash elsewhere.

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This small mom and pop type pharmacy used to give great one on one service and walk with the customer through some prolems with insurance or brands as well as share information. This used to make the extra cents they charged on the scripts worth while.
Around September all the faces changed and now is more like the larger chains where they do not even have time to answer questions about the rxs. They seem to be out of many of our family's medications, everything has to be ordered, and they do not even have the curtisy to call and tell you that there is a problem.
The atttude of the pharmasist is don't bother me

PROS: It is small and you can talk to the phrarmacist, delivery is free
CONS: not much in stock, delaying delivery of medications

3
★★★☆☆

This small mom and pop type pharmacy used to give great one on one service and walk with the customer through some prolems with insurance or brands as well as share information. This used to make the extra cents they charged on the scripts worth while.
Around September all the faces changed and now is more like the larger chains where they do not even have time to answer questions about the rxs. They seem to be out of many of our family's medications, everything has to be ordered, and they do not even have the curtisy to call and tell you that there is a problem.
The atttude of the pharmasist is don't bother me

PROS: It is small and you can talk to the phrarmacist, delivery is free
CONS: not much in stock, delaying delivery of medications

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