Insider Pages Reviews for Heaven Spa

5 Stars: Heaven Spa is the best Spa I have ever been to! (by dara k.)

dara k. — Thu, 24 Dec 2009 23:06:00 GMT

Absolutely Magnificant
This was such a terrific day for me and for my friends. We all had facials.massages,maincures and brunch. The place is fabulous,the ttherapists are all top shelf and the amibiance made us feel like we were truly in Heaven.
Thank you all so much for the best Spa day of our life.

1 Stars: CREDIT CARD SURCHARGES DO APPLY!!!!! (by jigsaw89)

jigsaw89 — Tue, 22 Dec 2009 09:00:00 GMT

Be prepared to get hit with a 4% credit card surcharge for charging a gift certificate to your debit or credit card. Heaven Spa passes along their exorbitant processor fee to the consumer. I make a lot of online purchases and this is the first time a retailer has passed along their processor fee to the customer and refused to refund it. BUYER BEWARE!

5 Stars: An amazing and unexpected Spa experience (by deidreklein25)

deidreklein25 — Wed, 16 Dec 2009 09:00:00 GMT

THE BEST SPA WE HAVE EVER BEEN TO IN PHILADELPHIA1 AN AWESOME EXPERIENCE: SUPERB IS ALL I CAN SAY! WE HAVE RARELY BEEN SO BLOWN AWAY BY SUCH GREAT PERFECTION. THIS SPA HAS IT ALL. EVERYTHING THEY DO IS SUPER. I LOVED TATIANA'S FACIAL AND ADRIENNE'S MASSAGE. THE BRUNCH WAS AWESOME AND THE STAFF MADE US FEEL SO COMFORTABLE.
AN AWESOME EXPERIENCE

5 Stars: Serene,professional and truly a Day Spa (by rfisher88)

rfisher88 — Tue, 15 Dec 2009 09:00:00 GMT

What an amazing and surprising experience. We all had such an incredible time at this sensational day spa this past weekend. The bachelorette party went off without a hitch and the staff of Heaven Spa could not have been better. All of the services were incredible and the food-well it was Heaven! We have all been to many other Spas in the area,but nothing can even come close to the services and ambiance of this spa.
We adored the facials,massages and mani/pedis.
This is really such a gem!!!

5 Stars: A wonderful experience (by dg454)

dg454 — Mon, 14 Dec 2009 09:00:00 GMT

Really a sensational experience for us!: What a splendid Day Spa. The services were superb,the staff is amazing and the entire experience is worth every penny.The facial with Tanya. was first class and Pavel is an amazing massage therpaist. We also found the lounge so serene.The staff made us feel right at home and we lounged in their lovely lounge for quite a while-unable to leave this perfect sanctuary!

5 Stars: Better than Fabulous!!! (by jonahgreen19001)

jonahgreen19001 — Sat, 12 Dec 2009 09:00:00 GMT

Heaven Spa is a marvelous Day Spa. My freidns and I as well as our families have been clients for over 3 years and have never encountered anything but the BEST!
I am compelled to write this in response to the previous PHONY REVIEW written by another Day Spa (apparently)!
What "she" claims is untrue. I have,in my hands, several gift cards from Heaven Spa and they all have the "expiration" language in BOLD PRINT on them-not small print as claimed.
The owners are always helpful and always accomodating whenver we or anyone we know has any problems (such as expired cards).
This is by far the best Day Spa anywhere and this PHONY REVIEWER should be ashamed of herself/himself for the obvious attempt to discredit Heaven Spa.
If you truly have/had a problem the management is always willing to assist!!

1 Stars: Terrible Service (by Weedenli)

Weedenli — Mon, 07 Dec 2009 09:00:00 GMT

I tried to book a service using a gift certificate that I received. However, the gift card expired - it is written in very small print on the back. I spoke with owner and he was not accomodating or service oriented. He stated that his policy was that you have to purchase a service and then they credit you half of what you spent. My gift card was for a large amount. I was so surprised that the owner would not be more driven to honor the gitt card in light of the economy. He did not seem to care that he was turning away an upset customer. There are plenty of spas in the Philadelphia area that we can choose from. I certainly won't be recommending this place any time soon!

5 Stars: What a fabulous surprise!! (by TKUZNETSOVA)

TKUZNETSOVA — Wed, 02 Dec 2009 09:00:00 GMT

This was such a super experience. We had just moved here and heard about this great Spa. Well let me tell you it is really terrific.
I have been to many spas and especially since we just came from LA where they are numerous. The talent in Heaven Spa is equal to anywhere we have been.
Try myofascial with Valedear and a facial with Tanya was just remarkable!
GREAT PLACE YOU HAVE!!

5 Stars: Better than Great!!! (by dgaft2009)

dgaft2009 — Tue, 01 Dec 2009 09:00:00 GMT

Sensational: We had our bachelorette party for my sister on Sunday and what a fantastic experience. The Spa is wonderous and lovely,the staff is superb and the services were all glorious.
Even the brunch was first class.
Great place-thank you guys for all that you did to make this a glorious day for all of us.
You have us hooked forever!

5 Stars: Spectacular services great ambiance (by cammy676)

cammy676 — Sun, 29 Nov 2009 09:00:00 GMT

My three friends and I went back to Heaven yesterday for our "annual girls day out" and what a day it was.
The services were performed with amazing skill (especially Jill and Tatiana).The massages were perfect as well. We spent an hour in the lovely lounge having brunch and ended our perfect day with manicures and pedicures.
Great job-highly recommend Heaven Spa.

5 Stars: FEEL LIKE A MILLION BUCKS (by Silky Soul)

Silky Soul — Thu, 26 Nov 2009 09:00:00 GMT

Every visit to this tranquil heaven is better than the last. From the time you undress to the time the soft warm robe touches your body you know you are in for a spectacular treat.

5 Stars: Truly a great Day Spa (by cheeky777)

cheeky777 — Sun, 08 Nov 2009 09:00:00 GMT

After my first child I started going to Heaven Spa for massages and facials.After my first service I was hooked.
I have now been there over 10 times and ,as always, the place is like a drug-very addictive.
I adore all of the services,but I need to give a shoutout to Adrienne and JIll as they are both somewhat new and both are just marvelous!
Keep up the great work-we love you guys!

5 Stars: A True Gem (by cremdelacreme)

cremdelacreme — Sat, 24 Oct 2009 09:00:00 GMT

I have been to Heaven Spa a couple of times now and Valedear gives one of the best massages ever! I plan to go back regularly to see him.The facial with Tanya is awesome and the entire place is really great. All of us enjoy everything we have done here.
Like I said--I will still go for the massages and hopefully try a facial soon!
Pros: massage with Valedear,facial with Tanya

5 Stars: Better than Sex (by rubingloria)

rubingloria — Fri, 23 Oct 2009 09:00:00 GMT

We had the time of our lives yesterday and I couldn't wait to wrtie a review of our expierences there!
Five of us spent the afternoon relaxing with facials,massages,wine,food and just the serenity of this place.
The staff was awesome as were all the services. I am somewhat reluctant to name the great therapists -as they were all marvelous!
But, I can't end without a special thanks to the front desk staff for all their help (Thanks Becky and Dasha),and kudos to Tatiana,Valedear and Adrienne-you guys made us realize that there really is a Heaven!

5 Stars: Sensational! Awesome! Amazing! (by gine454)

gine454 — Fri, 16 Oct 2009 09:00:00 GMT

What a surprise. Mom took us to Heaven Spa and we spent the day there last Sunday!
I don't have even enough accolades to tell these guys how great my experience was. I am hooked-like a fish.
The massage with Melissa was incredible,the facial, manicures -well everything was just great!

5 Stars: The Best Facial and Massages (by creativeuses25)

creativeuses25 — Sat, 10 Oct 2009 09:00:00 GMT

We (me and my sisters) all went to Heaven Spa on Sunday for our annual girls getaway!
What a memorable day we had. These guys are the bset. The moment we enetered we were greeted
with friendliness and then the services were as good as it gets!!
We have done this annually for 3 years and this is our third trip to Heaven Spa-it certainly won't be our last!
The place is really very lovely and the food was great.
We intened to make this our annual getaway forever!
Hats off to Valedear and also to the great staff,especially Tatiana and Becky!!

1 Stars: RUDE STAFF (by SME)

SME — Wed, 30 Sep 2009 09:00:00 GMT

This is suppose to be a spa and I THOUGHT a spa was suppose to be about relaxation. Well I went here once for service (it was OKAY but I would not recommend..I just went b/c it was the closest to my home). So I called to make an appt. and the woman was SO RUDE I ended up telling her nevermind and hung up. Her attitude was AWFUL!...I will drive the further distance for better service. PLEASE DO NOT GO TO THIS SPA! HORRIBLE CUSTOMER SERVICE!

5 Stars: The best Day Spa! (by protongirl55)

protongirl55 — Fri, 12 Jun 2009 09:00:00 GMT

Being a client,together with my entire family and most of our friends, of Heaven Spa for the past several years I am appalled at the phony reviews (see the previous review about waxing and a 2 year old).
Don't these people have anything better to do than to try and hurt the BEST DAY SPA IN PHILADELPHIA!!!
What is hard to find about the Spa? It is on the garden level of the largest building in the area and on York Road-route 611-the main thoroughfare of Philadelphia! If "you" had trouble finding the Spa then I suggest you get some serious education!
And why would anyone think that it was ok to bring a 2 year old into a Spa where all the clients were her to relax and to have QUIET!!
Get a life, and if anyone doubts the professionalism of Heaven Spa go there and I guarantee you the best Spa experience ever!!

3 Stars: Not what I expected (by philly92)

philly92 — Thu, 11 Jun 2009 09:00:00 GMT

First of all I could not even find the place!!! Once I finally figured out where it was I walked in and was not expecting what I saw. It was so small and I guess they figure that if they put enough fountains in the room the place automatically turns into a spa. I had my 2 year old daughter with me because I was just going in for a wax. Everybody gave me these weird looks and then this one guy asked me what I was going to do with her. She's only 2! She's going to sit in a chair, eat her snacks, and wait until I'm done!... Anyway, the lady who did my wax was very nice and she even offered my daughter something to eat. The wax itself hurt like Hell and I vowed to never do it again. I told my best friend and she recommended another spa that uses "numbing cream" so I'm going to try them next time.

5 Stars: Great Experience,Awesome Staff and Services (by prez4u66)

prez4u66 — Wed, 10 Jun 2009 09:00:00 GMT

Super,Super,Super!!
I have had many spa treatments throughout the country and overseas,and can honestly say that this was as good as any treatments I have had anywhere!!
The facial with Anne was just gtreat,the massage with Pavel and Tina also incredible-my back has never felt so good.
Also great front desk staff!
You guys have us addicted!

5 Stars: Thank you guys so much for the best day ever!!! (by LindyStern666)

LindyStern666 — Mon, 08 Jun 2009 09:00:00 GMT

This was a day "made in Heaven".
I had my bachelorette party at Heaven Spa this past Saturday and what a splendid event it turned out to be. I was so stressed and hoping that all went well (I helped to plan this), but to my great surprise everything was FANTASTIC!!
The front desk staff did a great job of scheduling all of our services and the place was just lovely. The lounge was perfect for our brunch and wine and the services were all-well UNREAL!!
A special thank you to Chris and Becky for helping me make this such a superb day!!
This is an amazing place!!!!

5 Stars: Better than Best!!!! (by gina225)

gina225 — Mon, 08 Jun 2009 09:00:00 GMT

This is a fabulous Day Spa. I am really surprised with the recent slew of negative reviews (obviously phony ones). It really is so terrible for people to write these phony reviews when this Spa does such a world class job of pampering in every way! Shame on you!!
I have been coming to Heaven Spa, with my family and all of our friends, for over 4 years and NEVER have we had anything but the very best services and experiences. The staff is phenomenal as are all of their services.
If you go there and have any complaints (I doubt it) the staff is always prepared to accomodate anything you wish.
I have never had better facials than with Tatiana and the massages with Valedear and Tina and Elana are world class.

2 Stars: not really worth it (by lazypainter)

lazypainter — Fri, 05 Jun 2009 09:00:00 GMT

having a massage is a special treat for me, so I was excited to use a gift card to heaven spa. they had me down for the wrong type of massage(Swedish instead of Aromatherapy), which I thought I clarified upon check in but still received the wrong treatment. I even paid for the Aromatherapy, which cost more money. The masseuse was ok, nothing spectacular but not bad. Next, I got a mini-facial which was a complete waste at an over-priced $50 - it was basically a glorified face scrub. The "massage" portion of it entailed the esthetician's fingers dancing on my face.

The atmosphere was ok - I agree the "lounge" is awkward. The rooms are small, I imagine its hard for the masseuse to maneuver. You can hear what is going on in the hallway and in the salon next door.

There are far better places in the area for services.

5 Stars: 1st time waxing (by SelenaMarshae)

SelenaMarshae — Mon, 11 May 2009 09:00:00 GMT

I went to Heaven Spa for underarm waxing, this was my first time. I have to say I was afraid of the pain...however it wasn't too painful. The customer service was great. Everyone was nice and greeted me with smiles. The waiting area was very soothing, with dim lights, drinks and soothing music. Nice atmosphere. Also the price was the cheapest I found in philadelphia. I recommend this spa for waxing

5 Stars: Sensational Day Spa (by dina888)

dina888 — Thu, 07 May 2009 09:00:00 GMT

This was ,as always, a unique and first class experience. We have been going to Heaven Spa now for over 3 years,and each and every time we go the services are first class as is the decor and the staff. Reading some of the recent negative reviews only seems to bolster the belief that other spa managers/owners are trying to trash Heaven Spa because there own businesses are so substandard. Believe me if you go here you will never find rudeness (as one purported cleint wrote) or anything but the very finest day spa we have ever been to.
Anyone doubting this can feel free to email me at Dina.Forbes@yahoo com and I will be happy to answer any emails about Heaven Spa

2 Stars: Going Downhill... Not worth it. (by Lamanch)

Lamanch — Wed, 06 May 2009 09:00:00 GMT

Heaven spa used to be a nice place, I was a monthly regular there until recently. In my opinion, the staff is great but the facility and management needs an overhaul.

I had a facial with Tanya and a massage with Valedear, both were very nice. No problem here. But when I was getting my massage I could hear people taking loudly outside the door. The manager was yelling at someone on the phone. It was the first time I had ever wanted to just get up and leave. It ruined my entire experience.

Also the facility has not been as well maintained as it used to be, the facility is dirty and the bathrooms were as bad a turnpike rest stop. I wanted to say something to the people at the front desk or the manager, but after hearing him yell on the phone during my massage, I did not feel comfortable approaching him.

I also had a friend who had told me that they did not honor a gift card for her mother because it was just a couple of days past the expiration date. They wanted her to buy extra services equal to the original value of the gift card before they would honor it.

1 Stars: The manager hung up on me! (by Kira09)

Kira09 — Wed, 06 May 2009 09:00:00 GMT

I would not spend my money here again. I bought a certificate and the receponists were rude to me when I was trying to schedule a last minute appoitment. I understand that around Mother's day is probably a big day for them, but the rudness and inablity to work with a paying customer is crazy. When I asked to talk to the manager he got very hostile with me. Then I asked to speak to someone above him like a manager he HUNG UP on me!! I really don't even want to go this place, too bad I have to use my gift certificate. Maybe I will try to sell it on craigslist. I figure with a bad economy, a place like this would be thriving for any kind of bussiness. Too bad they lost out of my sale.

5 Stars: There really is a Heaven!! (by LorettaS)

LorettaS — Mon, 13 Apr 2009 09:00:00 GMT

Servicing six women isn't an easy job! Heaven Spa made this job look like a piece of cake.
We all had the most incredible day of services,music,food and just great Karma!
The therapists were all first rate and the Spa itself is really warm and soothing.
The only complaint any of us had-is that it had to end!
We will all be back soon.

5 Stars: Amazing (by spalicious99)

spalicious99 — Fri, 10 Apr 2009 09:00:00 GMT

This was such a special treat!
My husband surprised me with a day at the spa and what a day I had.
The facial,massage,manicure,body treatment,and the brunch were all beyond anything I have experienced at any Day Spa!
I am now an addicted client and will be back each and every month.
By the way-thank you so very much Tanya and Tina!

2 Stars: horrible reception and customer service (by adrielind)

adrielind — Thu, 09 Apr 2009 09:00:00 GMT

My boyfriend bought me a 'day in heaven' gift certificate for Christmas. Things are a bit hectic, so I unfortunately lost the gift certificate he gave me (I know....bad girlfriend). Anyway, we made a call, located the credit card statement as proof of payment and went to Heaven's Spa to make an appointment. As we approached the spa, we saw a man storm out of the door yelling into his cell phone, hang up, then walk back into the spa. We laughed and commented that he indeed needed a day in heaven. How surprised were we to see him behind the desk! When we approached the desk, my boyfriend introduced himself by saying that we had called and spoken to a gentleman named Alex, the reason for the call and then produced the credit card statement. The man took the credit card statement, walked out from behind the desk, put the statement in a file and told us to call back in a couple of days. All that and hardly made eye contact with us. A few days later when we called, we found out that the man we interacted with was ALEX and is out for a few days (hopefully mental health days!!!).
Will I go get my 'day in heaven' there? Sure - but only after confirmation that Alex will not be the person putting his hands on me. I'm sure they have skilled massage therapists who excel at their profession. If only their customer service employees excelled at theirs!

5 Stars: Best Facial given by Zina (by JannMc)

JannMc — Tue, 10 Mar 2009 09:00:00 GMT

Have been here a couple of times for facials. Would highly recommend Zina for the best facial ever. Friendly, warm, knowledgeable and professional. Great spa with great atmosphere too!

5 Stars: I met an angel today!! (by Lucy575)

Lucy575 — Wed, 04 Mar 2009 09:00:00 GMT

Actually I met several "angels" at Heaven Spa. What a great getaway this was from all the tension and stress that I have in my life right now.
My boyfriend surprised me with this magnificant day at Heaven Spa.
The facial with Tanya was-well incredible.
The massage with Valedear simply awesome and the brunch was ggreat.
The place is lovely and the staff went out of their way to make us feel at home.

5 Stars: I had the best Valentine's Day ever! (by Dina458)

Dina458 — Mon, 16 Feb 2009 09:00:00 GMT

Incredible!
I couldn't have asked for a better surprise than the day at Heaven Spa. My fiance (David if you must know) surprised me and what a day we had. The place is sensational,the services (especially the couples massage) were awesome and the lunch we had mae the perfect day more perfect.
The facial I had with Tatiana was absolutely in a class by itself-she has magic hands!
Threre really is a Heaven!

5 Stars: There is good and then there is Heaven! (by LIDIAG)

LIDIAG — Sun, 25 Jan 2009 09:00:00 GMT

So much can be said about a great business! This Spa really awed us and put us in such a tranquil mood. The facials,massages,manicures and the food were all first rate. The staff could not have been more helpful and firendly.
This is a business that I feel comfortable in recommending to anyone who wants to go to the very very best.
Having been to many other local spas I can speak with authority about them!

4 Stars: Excellent Choice (by Marie H.)

Marie H. — Tue, 06 Jan 2009 09:58:00 GMT

I have always been pleased with my experience at Heaven Day Spa. They are very accommodating for last minute appointments. On one occasion, my appointment got lost - Not only did they stick to my time, they upgraded my service and discounted my bill.

5 Stars: Addicted (by SVRYSWEEET)

SVRYSWEEET — Mon, 08 Dec 2008 09:00:00 GMT

Yes I am now addicted for life.
This was so unexpected!
We all went here as a surprise for our sister's anniversary, and what a surprise for everyone!
This is truly a first class day spa!
The place is quite lovely, the staff was great and the services were-to summarize AMAZING!
Hat's off to Tina,Zina and especially Tanya's magic hands!!
We are certainly addicted to Heaven!!

5 Stars: Yummy!!!!!!!!!!!!!!! (by babydoll998)

babydoll998 — Thu, 27 Nov 2008 09:00:00 GMT

What can I say?
This was a great day for all of us. The Spa is deleicious as are the the services and the entire staff.
I have never had a better facial or massage. My 3 girlfriends are all in agreement that this is the
finest example of a Day Spa any of us has veer been to!
Yummy is what I said because I want to eat this place and keep it for myself!

5 Stars: I feel like an angel (by DIANEG44)

DIANEG44 — Sun, 23 Nov 2008 09:00:00 GMT

This was really Heaven. Mom took me and my 2 sisters for a girls day in Heaven and boy what a day it was.
I had to fly from Boston to be with everyone and our mother planned the most perfect weekend.
We spent the day at Heaven Spa and loved every minute of it. The place is beautiful, the facials with Tanya and Anne were amazing as were the massages we all had with Elena and Valedear and Amy!
To finish off we all had manis and pedis that were relaxing (especially with the wine).
Dinner in town topped off a sensational experience. Thank you Mom and thanks to everyone at Heaven Spa-you guys really are the best!!

5 Stars: LOVE LOVE LOVE THE PLACE! (by catlewiisphilly)

catlewiisphilly — Tue, 18 Nov 2008 09:00:00 GMT

Recommend highly! Best of Philly. . Time to buy my Christmas presents for friends and family!! If they don't get them, they will be disappointed. Sounds like an advertisement, but is the truth.

5 Stars: Marvelous!! (by LLaceyUSA)

LLaceyUSA — Sat, 15 Nov 2008 09:00:00 GMT

Just what we needed.
I booked the Spa for me and 4 of our friends and we enjoyed everything about the Spa.
The moment we arrived the front desk was friendly and helped us get acclamated!
The massages and facials were all first class as were the pedicures and of course the fine brunch.
I thoroughly enjoyed my experience and cannot hesitate to reccommend Heaven Spa to everyone. We will be returning often as we just moved to Philly and found what we consider to be a most enjoyable Day Spa.
Thanks especially to Elena and to Amy!!

2 Stars: Rude reception desk, strip mall (by ZuzuBuzu)

ZuzuBuzu — Fri, 14 Nov 2008 09:00:00 GMT

I love spas and have been to many five star in the US and abroad. I tried this "Heaven Spa" maybe three months ago looking for a good place close to home. I will not return. I almost never write reviews (good or bad) but I noticed someone from the Spa is saying the bad reviews are bogus which annoyed me because the bad reviews sound a lot like the experience I had. The man at the front desk was very rude (to the point that I told him so) and I waited in a small dark room while a party was having a lunch and talking loudly. The manicure was fine, nothing to go on about. They are not very expensive so maybe a good choice for those with different expectations. But if you are looking for something top notch don't be fooled by the reviews or what they write about themselves, this is nothing more than a strip mall "spa". Also, it says on this site they take Visa, they did not with me; I had to go to the ATM. This is not a bogus review. I still haven?t found a local spa I like. Absolute best spas in my opinion? The PGA National Spa in Palm Beach and the Tabacon Spa in Costa Rica! (...and I am 100% sure neither of those places need me to write "fake" reviews boost their reps, lol!) This place should spend less time refuting every bad review saying they are fake (which kind of cracks me up) and use the feedback to improve their services. More than happy to be verified by Citysearch.

5 Stars: Remarkable (by Babsthefirst)

Babsthefirst — Wed, 05 Nov 2008 09:00:00 GMT

That really does say it all!
We (me and my three sisters) all went to Heaven Spa on Sunday for our annual girls getaway!
What a memorable day we had. These guys are the bset. The moment we enetered we were greeted
with friendliness and then the services were as good as it gets!!
We have done this annually for 5 years and this is our first trip to Heaven Spa-it certainly won't be our last!
The place is really very lovely and the food was great.
We intened to make this our annual getaway forever!

5 Stars: The finsest services and the absolute best Day Spa (by SUNSHINE445)

SUNSHINE445 — Mon, 03 Nov 2008 09:00:00 GMT

Thanks guys. I had my bachelorette party at Heaven Spa this past Saturday and what a glorious experience for all of us!
The Spa is beautiful the staff was so helpful and we all cannot stop talking about the super services (especially Tina,Anne and Valedear)!
For my part the ambiance and the total serenity was just what I needed before the wedding. I went out or dinner after the services with all of my bridemaids and we spent the entire time raving about the Spa.

1 Stars: Worst customer service (by wmarder)

wmarder — Wed, 29 Oct 2008 09:00:00 GMT

Scheduled the ultimate massage. It was never told to me that I needed to bring a bathing suit. I explained I wanted the bath first and then the massage to loosen my muscles. I get to the spa (which has not changed one bit since the spa biba days -- down to the pictures on the walls!) First they take you to the dressing room and tell you after you get dressed go to the relaxation room?which is hard to find. Once you find it, you are sitting in a room on a sofa waiting for your treatment in the middle of some party?s lunch. (Not even a separate room so you can actually relax in a spa?novel concept!) Summary -- Masseuse talked to me the whole time. Front desk staff was rude and condescending. If I wasn't there with a group for a special occasion, I would have walked out and not continued my services! It was the worst services with the rudest staff. I will never return to this spa. It is such a shame as 10 years ago, as spa biba, I would have given them a 5 star recommendation?Too bad they are stuck in the 90?s!

5 Stars: A wonderful and first class Day Spa-The best in Philly!! (by BarbyDoll44)

BarbyDoll44 — Sun, 26 Oct 2008 09:00:00 GMT

After reading the previous reviewers comments I cannot help but wonder what Spa she went to!
Certainly hot Heaven Spa.
It seems obvious that this review was written,not by a disgruntled customer,but rather a competitor (not that there are any) who has nothing better to do-certainly no clients.
My family and I have been clients of Heaven Spa for three years and without any question this is the finest Day Spa we have ever experienced-and we have been to them all!
The Spa is lovely,the therapists are all first class, and contrary to this other persons comments even the pedicures are wonderful.
It's really too bad that Citysearch does not confirm the identity of reviewers (both positive and negative) as do other first class websites such as Spa Finder and others.

5 Stars: Superb and relaxing (by Sharonforever)

Sharonforever — Sun, 26 Oct 2008 09:00:00 GMT

I just logged on and read some of the recent reviews and ,of course the last reviewers comments. Something quite strange is going on here! I too have been a regular client of the Spa for many many years and I have never experienced any of the negativity such as the few negative reviews that have posted.
It is clear to me also that other Day Spas have resorted to writing these terrible reviews and it is really very sad that they cnnot get their acts together and try to supply adequate services instead of writing these false reviews.
I have (as had all of our friends and family) had virtually every service offered at Heaven and let me tell you-IT TRULY IS HEAVEN. They have been reviewed by virtually every REPUTABLE publication (Philly Style, Philly Mag, Allure,Spa Finder,etc.) and why is it that none of them had anything but glowing comments. See for yourself that this is indeed the best Day Spa.

1 Stars: Stay away !!!! (by golf63)

golf63 — Sat, 27 Sep 2008 09:00:00 GMT

Heard this was a great place...so set up appts for my Mom and sister who traveled in from out of state. I was very disappointed. The only thing this place is concerned about is making money...not a great customer experience. The massage and facial were ok...the pedicure...HORRIBLE. The area was old and dirty. In the lounge, is also where you eat your lunch. So while folks are trying to rest...the smell of food lingers and you felt like you could not talk as to not to disrupt someone else peace and rest. VERY OLD and SMALL place.....No tworth the money .... Stay away

5 Stars: Heaven on Earth!! (by cyntiapenna)

cyntiapenna — Tue, 23 Sep 2008 09:00:00 GMT

What a treat!
My bridesmaids created the perfect Bachelorette party for all of us and it was so great!
I have been to Spas before and this was just the best experience for me and for all of us!
The services that we all had were perfect,the meals were excellent and the entire experience left me so pleased!

5 Stars: The perfect Day Spa and perfect party! (by cyntiapenna)

cyntiapenna — Tue, 23 Sep 2008 09:00:00 GMT

An amazing experience for all of us. From the moment we stepped into Heaven Spa we were treated like royalty! The variety of spa services are so good and the therapists are all so very professional. I have been to many other local spas as well as spas in other cities, and Heaven Spa is certainly at the top of my list!

5 Stars: Superb!!! Finally a real Day Spa! (by FINALLYHERE)

FINALLYHERE — Mon, 22 Sep 2008 09:00:00 GMT

What a memorable party we had yesterday at Heaven Spa. The staff was thoughful and so nice. The services were all great (especially the facials andm massages). The food was gourmet and their Spa is just lovely. We were guided through everything from the time we arrived and cannot thank everyone enough for such a wonderful day!

2 Stars: more like hell (by cat215)

cat215 — Mon, 11 Aug 2008 09:00:00 GMT

i booked a couples massage for me and my boyfriend along with two facials....and after weeks of persuading him to go he finally agreed to go. the robes and cute slippers were nice however we sat in this lounge that was really small,, along with people who weren't even getting spa services they were loud my boyfriend was really uncomfortable. The facial was amazing, however the couples spa was done in two seperate rooms with a connecting door, the rooms were like closets and we couldnt even see each other. my massage was horrible, never have i had a massage where i was patted, yes patted from head to toe at the end of the massage as if she was just trying to waste time until it was over.....On the bright side my boyfriend said that his was awesome his massage therapist was a nice black woman didnt catch her name.....at least he was happy.

5 Stars: GREAT Facial! (by miss_delicious)

miss_delicious — Sun, 22 Jun 2008 09:00:00 GMT

I am from the West Coast and was in Philly for a business trip and needed a facial. Based on the reviews here, I headed to Heaven Spa and had one of the best facials ever. Susan worked on my face; she was very knowledgeable and very skilled. She went to town on the extractions and it was virtually painless. My skin felt clean, soft, and rejuvenated by the time she was done with me (and it looked great!). This facial rivals some of the best I've had in LA.

That said, the spa itself is nothing amazing. Yes, the decor is kind of cheesy and it is in the basement of an office building. But it was still a very relaxing experience for me. I would head there again in a heartbeat and recommend it to any ladies traveling through the Philly area.

3 Stars: Spa was OKAY (by tnuny)

tnuny — Mon, 29 Oct 2007 09:00:00 GMT

My friend treated me to a day at the spa as a bridal gift. She did her research and from all of the good reviews, she chose this spa. It was an OKAY spa. I've been to a couple of spas and I've never had to pay before hand, which was a turn off. Another turn off was the paper thin robe that was given to us. I think for as much $$ they charge, they can at least upgrade to terry cloth robes. The staff was very friendly and the services were good. We had lunch in the lounge area which I was another turn off. I thought they could have at least brought us to another room. My friend was waiting for her facial for 30 mins before anyone had told her that her facial lady took the wrong person. She wasn't too mad until she had to sit and wait in the lounge area a second time! No one told her what was going on until she walked up front to find out herself. The receptionist seem annoyed that she had asked her. There was no apology for the mix up at all! They did give her a coupon for her next visit. Would I go back?....No.

5 Stars: Sensational-The perfect party Venue (by candycane677)

candycane677 — Sat, 27 Oct 2007 09:00:00 GMT

This was a real gem of a Spa. The party they put together for us was perfect in every way and the staff could not have been more accomodating.The quality of the services is awesome as is the food and the total ambiance.I would rate Heaven Spa a perfect 10!

5 Stars: Perfect (by fgross777)

fgross777 — Sun, 21 Oct 2007 09:00:00 GMT

What a glorious Day Spa. I have rarely been so impressed with any business as I am with Heaven Spa. The services were delightful,the food was superb and the massage,facial,manicure, and everything else were in a class by themselves.

5 Stars: Fabulous (by cwschwartz55)

cwschwartz55 — Sun, 21 Oct 2007 09:00:00 GMT

What a treat! Our party was held at Heaven Spa last week and it could not havce been more terrific.
The spa is gorgeous,the staff was just so accomodating and the therpaits-well they took us all on aguided trip to HEAVEN!!
I cannot reccomend any Spa more.

4 Stars: overall good massage (by jemer22)

jemer22 — Thu, 06 Sep 2007 09:00:00 GMT

overall good massage, worked out the kinks..spa could be updated by overall good experience. liked the waiting area

5 Stars: SENSATIONAL-HEAVEN SP IS #1 (by SARAH S.)

SARAH S. — Sun, 11 Mar 2007 09:16:00 GMT

What a superb experience. This is a world class Day Spa and there is nothing really to compare it to anywhere in the Philly area. All of the staff and the services are sensational.

5 Stars: Bachelorette Heaven-The Spa experience of a lifetime! (by drinkers4philly)

drinkers4philly — Sun, 04 Mar 2007 09:00:00 GMT

Speaking of elegance and professionalism-Heaven Spa sets a new standard in every category. We had our bachelorette party yesterday and I cannot thank everyone at Heaven Spa for making this the best day of the year for all of us. The place is fab,the staff incredible and the entire experience was awesome. If there is a better Spa anywhere then please tell me so I can visit it. I am in awe of this great Spa.

5 Stars: Wonderful Spa Experience! (by nyrn)

nyrn — Thu, 22 Feb 2007 09:00:00 GMT

I had my first appointment (of many!) today at Heaven Spa. I am new to the area and not only did I get stuck in terrible traffic, I got lost. I was 30 min late for my appointment. I was warmly greeted and no one made me feel bad for being so late. I was treated to a wonderful relaxing facial by Janice and even though I was late, I was not rushed and my time was not cut short. They definitley have a customer for life now!

5 Stars: Bachelorette Heaven (by koppleman77)

koppleman77 — Sun, 18 Feb 2007 09:00:00 GMT

What a special Spa. We had my daughters bachelorette party at Heaven Spa this past Saturday and it was like a dream come true. The staff did a sensational job putting together all of the special services,the brunch and the reception in their lovely lounge. We had such a great time. The services were all just incredible and especially the massages and facials. Even the makeup "artist" that they brought in (Chrissy) was super. They arranged the flowers and fruit baskets with such skill. I cannot say enough about this wonderous day spa. I need to especially thank Christina and Irina for all of the work they did in making this such a special day.

5 Stars: Bachelorette Heaven!! (by mystic1355)

mystic1355 — Tue, 13 Feb 2007 09:00:00 GMT

We had my sisters bachelorette party here last Saturday,and what a sensational time we all had. The spa,the services,the staff all were just amazing. We had their gourmet spa brunch and after the glasses of champagne we felt like the name states-we are in Heaven. A very special thank you to Irina and Chris for helping arrange this for us, and also to all of Heaven Spas fabulous therapists who really showed us that there is a Heaven after all!!

5 Stars: Valedear and Tatiana are simply incredible (by simonej55)

simonej55 — Mon, 12 Feb 2007 09:00:00 GMT

Having been to many spas throughout my life,I didn't really know what to expect when we arrived at Heaven Spa. Well my expectations were surpassed,even trounced by the splendid services at this spa. The spa is just what we wanted, and the massage with Valedear was incredible,as was the skin care and facial with Tanya. If there is any complaint I have it is that the Spa needs to be opened 24 hours a day so we could stay there forever. Having read so many reviews about this and other spas, I am always somewhat skeptical,but you may take my word-this is a Spa from Heaven. We adored the lounge and the wonderful food and drinks. The entire experience was so enjoyable that we have decided to have our law firms yearly party at Heaven Spa in July.

3 Stars: Better Spas in the city (by oldcity06)

oldcity06 — Tue, 06 Feb 2007 09:00:00 GMT

I visited for the first time on a recent weeknight, and frankly was disappointed. I live in the city and have also lived in NYC and Los Angeles, so perhaps my expectations were higher, but I am NOT a competitor looking to mar the reputation of this spa, perhaps it's better on the weekends, I just think clients should be aware of what I encountered. I wanted a nice relaxing spa visit and could not get an appointment in time at my spa in the city, so after reading citysearch and the spa website, I decided to try it. Admittedly, I was not thrilled to find the locaton in the basement of a fairly vacant out of the way shopping center and the decor is definitely outdated, but the prices were reasonable, so I did not think too much about this. However, as soon as I entered the spa I was immediately told I had to pay the final bill -- not greeted or asked how I was, had my services confirmed, etc. and even though I volunteered that I was a first time guest, I was not asked if I needed any assistance, wanted a robe, a drink, etc. Although customarlily I have paid at the end (it seemed a little desperate and did not make me feel confident as a first time visitor), I asked to confirm the services as the price seemed low, and they had in fact forgotten one item. Then the front desk attendant just told me to go back through the maze of hallway and I would see the lounge -- even though 3 people were hanging around the desk doing nothing, no one bothered to escort me , show me where the locker room/restrooms were or ask if I needed anything. My facial/massage was OK-- nothing spectacular, although when I went to the locker room after, I still had pieces of the mask all over my face and the people at the front desk for chatting so loudly that it defintely ruined the serene relaxing environment. The locker room was pretty sparse, unclean and no frills as well. Overall I thought it was mediocre -- not bad enough to ask for a refund but not spectacular enough to return.

5 Stars: Really special (by sgomezphilly)

sgomezphilly — Tue, 06 Feb 2007 09:00:00 GMT

This Spa is wonderful!
I treated Mom to a day at Heaven Spa (with me of course), and it was wonderful.
The staff helped me choose great services, and super massage therapists and a great esthetician for both me and my mother.
The facial with Tatiana was amazing and the massage with Bianca just perfect.
I really needed to wrtie this and thank everyone for everything.
By the way-thank you Chris for helping with the booking-I know I was a bit of a pain!

5 Stars: Just when I thought it couldn't get any better (by sporter88)

sporter88 — Fri, 02 Feb 2007 09:00:00 GMT

Simply awesome.
Just when I felt that I could not find a great spa-I found Heaven!
My daughter booked a day at Heaven for both of us and what a perfect gift.
The massage I had was so superb-I need to thank Tina for this. Having a 70 hour work week left me in knots-Tina removed not only the knots but all my tension and stress. The facials with Janice was equally as good-my skin hasn't looked like this in years.
The food was gourmet and the spa is exactly what the name states-Heaven. I just finished booking my office party in April at Heaven Spa. I certainly cannot wait to see the reaction of 20 stressed out lawyers after haing a day at this spa.
This is as good as it can ever get!

5 Stars: This is perfection (by rmortonbestofshow)

rmortonbestofshow — Tue, 30 Jan 2007 09:00:00 GMT

Coming to Philly from Lancaster my daughter and I booked a day at Heaven Spa not knowing much more than what we read in the reviews. Well the reviews don't even do this marvelous Spa justice. I have never had better services in any Spa. The facials and massages that we had left us glowing. The service was great and the Spa itself is just delightful. I especially enjoyed their lounge and the steam showers. The food was excellent as was the music. Thanks for a great day!

5 Stars: Floating on air (by scienceteaches)

scienceteaches — Mon, 29 Jan 2007 09:00:00 GMT

Thta's what I felt like yesterday after leaving Heaven Spa-I was floating on air!
The services were just what I needed and the way they arranged our schedule to have all of us eating together and serviced at the same times was really really nice. My skin feels like a baby after the facial with Tanya, and Melody said her massage with Bianca was simply marvelous.
I enjoyed everything about Heaven Spa and for sure we will be returning as often as possible.

3 Stars: 10 out of 10 (maybe a 20 out of 10)!!!! (by fisherladypenna)

fisherladypenna — Sun, 28 Jan 2007 09:00:00 GMT

Coming from California to Philly, I had no idea what to expect when booking our appointments at a Day Spa. Well the guessing is over,Heaven Spa has proven to me that it is the equal (maybe even superior) to any comprable Spa I have been to. I have spent years being a Spa connoisseur, and after countless visits all over the world to Spas I must say that the services,quality of staff and ambiance found at Heaven Spa really equalled (or surpassed) anything I have ever experienced.
I adored Janice and Tiffany-especially the myofascial work! My back has not felt this good in years.

5 Stars: Can't get enough (by sammyphillips)

sammyphillips — Sat, 27 Jan 2007 09:00:00 GMT

What a terrible feeling!! I never wanted to leave this Spa-but unfortunately I had to! This was a lovely experience and after finding this miracle Spa I know where I will be spending all of my money and my spare time. The facial with Chris was world class as was the massage with Yvonne. I have never tried reiki before and what a difference it made for me. My skin has not looked this good since I was a teen-thanks to the microdermabrasion with Chris.
If you're looking to treat yourself,or anyone, to a very very special day this is the place to go. The prices are very reasonable and the result of the treatments left me in Heaven.

5 Stars: I met and Angel in Heaven (by theclosetguru)

theclosetguru — Thu, 25 Jan 2007 09:00:00 GMT

Tell me this is not real? I cannot rave enough about the fantastic services that we all had last weekend at Heaven Spa. Me especially, having myself amazed at the best massage and best facial I have ever experienced. Brian is in a league of his own as far as massage techniques go and the facial with Tatiana was also in a world of its own. Her touch was like an Angel! My female associates can not stop thanking me for treating the entire staff to a Day in Heaven. This was the best idea for a staff party we have ever had!
Everyone had a superb time and we cannot thank everyone at Heaven Spa enough. My other associates will write their own reviews.

5 Stars: Heavenly treatments and a Heavenly Day Spa (by candylady111)

candylady111 — Wed, 24 Jan 2007 09:00:00 GMT

Talk about terrific!
Well this Day Spa has it all. I have rarely been so impressed with any businesses quality of services as I am by Heaven Spa. The facials with Laura (and then with Tanya) were amazing. The massage (I adore Yvonne) is remarkable and the entire experience at Heaven Spa leaves you feeling wonderful. I indulged myself and splurged for their brunch and that also was just wonderful.
Being a business owner myself I must say that this Spa as a business model is perfect. I can find so flaws in anything they do-maybe the only flaw is they are not open 24 hours a day!!!!!!!!!!!!!!!!!!!

5 Stars: Tatiana and Tiffany are incredible (by maryatbracco)

maryatbracco — Tue, 23 Jan 2007 09:00:00 GMT

If you want the very best-this is it. I have been going to Spas for many years and have been going to Heaven Spa now since they opened. I can tell anyone that there are no better experts doing treatments than Tatiana and Tiffany. I do have to say that all of the other staff members at Heaven Spa are also superb. I cannot imagine any Spa having a more professional and accomodating group of people than Heaven. I also need to say that the Spa is absolutely delightful and with their new additions it really is the only Spa anywhere in this area that can offer such a variety of services with such expertise. Even Dr. Mansoury (their doctor) is world class.
We had my best friend's bachelorette party at Heaven Spa a few weeks ago and what a sensational job the Spa did for us.

5 Stars: Valedear is amazing (by maninnochris)

maninnochris — Mon, 22 Jan 2007 09:00:00 GMT

I have had chronic back problems for years and finally (thank g-d) I found Valedear and Heaven Spa. After three visits to Valedear and the Spa I feel like a new person. I have no more back pain,I am able to function normally! This is an amazing Spa and Valedear is one of a kind. I know why he was voted the best massage therpaist in Philly.I have also tried the facials (with C.L.) and many other services that Heaven Spa offers. All have been the best. They really have an uncanny ability as to how to deal with clients and their specific needs.
Don't miss out on the amazing place and please be sure to ask for Valedear!

5 Stars: Truly Delightful,in a class by itself (by formanhitech)

formanhitech — Sun, 21 Jan 2007 09:00:00 GMT

Don't know how to thank Heaven Spa for making our anniversary such a memorable event. I guess the best way is to wrtie this review,and of course to keep going to the Spa and telling everyone how sensational it is.
I have rarely had such superb and professional treatments anywhere. The massage with Valedear was just so memorable,the other treatments that both my wife and I had were perfect. We both adored Tatiana and also Tiffany.I love the way the spa looks and feels and everyone is so helpful.
Thank you all!!
You are the best.
By the way, whoever wrote the other review that is showing is obviously an idiot,a competitor and also quite illiterate!

5 Stars: A perfect 10 (by filmsforfun)

filmsforfun — Fri, 19 Jan 2007 09:00:00 GMT

This was the most enjoyable spa experience we have ever encountered. Having been to dozens of spas both here and across America,I can honestly say that it doesn't get any better than Heaven Spa. Heaven is really a perfect name for this spa. The massages,facials and all other services that my bridesmaids had were sumptuous. Everyone is still calling me to thank me for arranging our party at Heaven Spa. I need to especially thank the staff for helping me arrange this gala event.

5 Stars: A glorious and enchanting experience (by lifestylewoman)

lifestylewoman — Fri, 19 Jan 2007 09:00:00 GMT

Yes,that is exactly what we experienced-a glorious and enchanting experience at Heaven Spa.
My daughter and I had the time of our life with all of the services and especially with the friendly and very qualified staff of therapists.
I have rarely felt so relaxed as I did when I left the Spa. Allsion (my daughter) said that her experience was the same. We are both addicted and will be returning often.

5 Stars: Wow (by spinnakerlori)

spinnakerlori — Mon, 15 Jan 2007 09:00:00 GMT

My experiences at Heaven Spa have been nothing but fabulous. I started going to this Spa about 2 years ago, and have tried almost all of the services and therapists that they offer. I started with massages (Yvonne) and am extremely happy with this. The waxing services are also excellent, and the facials (Tatiana) are relaxing and incredible. Maya gives a fabulous pedicure, and I am going to try to get another massage the next time I am in. Last week when I was having a facial, one of the employees offered me a free chair massage that relieved some of the stress in my shoulders. I would recommend this spa to anyone looking for the very BEST!

5 Stars: A wonderful experience (by x8x8x8)

x8x8x8 — Sun, 14 Jan 2007 09:00:00 GMT

After many spa visits throughout this area I have discovered what I now know is the ultimate spa.
I have tried many services at other spas only to be either disappointed or not overwhelmed by the quality. Well that has changed. I found Brian's massage technique in a class of its own, and the facial with Laura was superb. I had a manicure and pedicure with Rena that was also superb. The spa is really terrific and with their new changes (as they showed us) this is an unbeatable combination of talent,services and location.

5 Stars: A truly memorable experience (by harleylar12)

harleylar12 — Tue, 09 Jan 2007 09:00:00 GMT

After having some pretty bad spa days in the Philly area over the past 2-3 years I finally managed to find perfection-thank G-d!!
Heaven Spa is truly an amazing spa and the staff and therapists were all so qualified. I adored the massage with Bianca and the facial with Janice was truly world class.
Thanks for helping me regain my confidence in this area that there really is a Heaven!!

5 Stars: Truly one of a kind (by turrisiusa)

turrisiusa — Tue, 09 Jan 2007 09:00:00 GMT

Having spent the past few years travelling between Philadelphia and New Jersey and having visited numerous Day Spas I have rarely been so impressed as I was with everything at Heaven Spa. The services were delightful,the Spa serene and I just left feeling I had finally found a perfect retreat.

5 Stars: Magnificant Spa (by faberginap)

faberginap — Sun, 07 Jan 2007 09:00:00 GMT

I came here to visit Carla (my best friend from college), and we both decided to have a Spa Day. Well we certainly choose the absolute best Day Spa that either one of us has ever visited. The staff helped us choose great services with sensational people doing all of the treatments. I adored my massage with Yvonne and Carla was blown away with her facial and body treatments. The owner (Tatiana) was a gem and when we left we needed help to find our cars as we were both delirious.

5 Stars: Wow! (by cmarshallrocoki)

cmarshallrocoki — Thu, 28 Dec 2006 09:00:00 GMT

What a sensational experience. I came to Philly to visit my in-laws for the holidays and had the distinct pleasure of being treated (with my wife) to a day at Heaven Spa. This is really a classy Spa. I have been to many spas and I must say this was as good,if not better, than any Day Spa I have ever been to.The therapists were all very very talented and the staff was very accomodating. This is a first class Day Spa. We look forward to returning here often when we visit Philadelphia.

5 Stars: Perfect in every way (by snyderific)

snyderific — Thu, 21 Dec 2006 09:00:00 GMT

Well as many of the other reviewers have discovered,this is an unbelievable Day Spa. I bought several gift cards for my employees and after treating them to this ,they haven't stopped thanking me over and over. The Heaven Spa staff could not have been more helpful in helping me plan this day for our employees. The services were are first class and the Spa is just fantastic.
Thanks you all so very much, you are by far the best of the best!!

5 Stars: Fabulous/World Class (by isplotkin)

isplotkin — Tue, 19 Dec 2006 09:00:00 GMT

I need to shower Heaven Spa with every compliment possible. They made our anniversary such a memorable day. To top it off they even surprised us with Champagne and a fruit basket. The staff is remarakable,the services are all world class, and the Spa is so captivating. I adored everything as did my wife. We will return often.

5 Stars: This was the best Spa experience Ever! (by npoltergeist)

npoltergeist — Tue, 12 Dec 2006 09:00:00 GMT

My husband and I decided to treat my mother to a day at the spa. We searched all over for the perfect place and decided to send her to Heaven. This was the best decision we ever made.
The place is amazing,the staff helped us put together a day package fror Mom . She has not stopped raving about this gift sicne she came home. She adored Isabella and Chris. She said the food was fabulous and everything she experienced could not have been done better.
We cannot thank the staff of Heaven Spa enough.

2 Stars: Heaven? That's a bold statement.... (by aemadden)

aemadden — Sun, 10 Dec 2006 09:00:00 GMT

and Heaven doesn't live up to its name. After reading all the rave reviews, my husband and I were so excited to try the spa. The pictures on their website should have clued us in to the fact that this place is sub-par. The staff is perfectly friendly and accommodating (we got lost on the way and showed up 15min. late and were still treated to our full 50min. massages). However, our treatments were nothing more than ordinary at best. The decor is horrific and out-dated. The "locker rooms" were hardly that and they weren't very spa-like. No steam room or sauna. All in all, we're baffled by all the glowing reviews. Either these people don't know what it's like to go to a real spa, or they're fake posts by members of the staff and their friends.

5 Stars: 10 out of 10 (by gingersnapusa)

gingersnapusa — Sat, 09 Dec 2006 09:00:00 GMT

Don't often write reviews,but after our "Day in Heaven" I have no other choice but to tell anyone willing to listen that this was a marvelous experience. This Spa has it all. The facial (with Laura), the massage (with Brian) ,and the manicure (Maya) ,as well as the brunch were all first rate. I cannot imagine a more seductive and charming enviornment anywhere. The spa is tranquil and serene as their ads state. I would live there if I could. I especially loved the lounge with their music and candles.

5 Stars: Wow!!!!!!!!!!!!!!!!!!!!!!! (by erzabet)

erzabet — Tue, 05 Dec 2006 09:00:00 GMT

If anyone had told us about Heaven Spa we might not have believed that such a glorious Spa existed,and right in our backyard!!
I adored my facial and massage, and my friend was overwhelmed with her treatments.The staff was great and made us feel at home. We had their Spa brunch with Champagne and that also was perfect.
I loved the decor of the Spa-it made me feel as if I was back in Asia!
This is really a first class Spa and I have not been to any Spa in this area that can come close.

5 Stars: Fantastic (by booboo257)

booboo257 — Sat, 02 Dec 2006 09:00:00 GMT

After experiencing several other Philly Spas I finally managed to go to Heaven Spa with three of my friends. This place is in a league of its own. The facial with Laura was superb,the massages,manicures and relaxing atmosphere have us hooked. This is our Spa forever. We also adored the wonderful lounge and their food and drinks.

5 Stars: It doesn't get any better (by isaaclinda)

isaaclinda — Tue, 28 Nov 2006 09:00:00 GMT

Just a perfect and splendid experience!
The massage with Valedear was awesome,the facial with Laura was also wonderful and the lunch with champagne topped off what proved to be the best Spa experience my wife and I ever had. The Spa has a great feel to it and the staff was very accomodating.
We will become regulars.

5 Stars: Hooked on Heaven Spa (by samprkr)

samprkr — Sat, 25 Nov 2006 09:00:00 GMT

Incredible and amazing is all we can say. After receiving a gift certificate to Heaven Spa for our anniversary my wife and I went there this past Sunday for what proved to be the Day of our life. The Spa is fabulous,the services are just perfect and the place has a magic to it that is hard to describe.
I cannot thank the staff enough for helping us choose the perfect services with their compliment of amazing technicians. We are hooked and will be regular customers.

5 Stars: Best facial ever! (by majxn)

majxn — Mon, 20 Nov 2006 09:00:00 GMT

My mother treated me to a facial and massage at Heaven just prior to the birth of my son. I have had several facials over the years, but this was by far the best. Days after, my skin still looked and felt great and I received several compliments. Never have I had a facial maintain such lasting results. The pregnancy massage was also terrific.
I got very lost trying to find the spa and arrived 15 minutes late, flustered and eight months pregnant! The staff was very understanding and accomodating and my stress was instantly eliminated. I appreciated not getting an attitude, as is common in many spas.
My only regret is that I live in Virginia and cannot visit more often! I'm hoping they can squeeze me in while I'm in town over the holidays!

5 Stars: Outstanding (by erinblaw)

erinblaw — Thu, 16 Nov 2006 09:00:00 GMT

I too am upset with the phony reviews that I have seen posted about this Spa. I cannot recommend any Spa more highly then Heaven Spa.
I have been a client for over one year and have nothing but rave reviews to say about everyone working at Heaven Spa, and especially the superb crew of therapsists.
I spoke with the owners of Heaven Spa a few days ago after seeing these reviews and offered to write this on their behalf.
If there is a better Spa anywhere please let me know. I have tried almost every Spa in this area and elsewhere and find Heaven Spa to be "outstanding" in every aspect.

5 Stars: The finest Spa Experience in Philadelphia (by professorofenglish)

professorofenglish — Tue, 14 Nov 2006 09:00:00 GMT

I have been a client of Heaven Spa since they opened their doors. This is, without question, the most enjoyable spa experience ever. I am appalled by the obviously phony reveiws being posted on Citysearch and other internet sites by jealous competitors.I implore anyone who doubts that this is the very best spa anywhere to try it.I have sent over one dozen friends and relatives here and not one has had anything but raves for this gem of a Spa.
The person writing these phony reviews is well known to us.
Again,try Heaven Spa for yourself and see if this isn't the best of the best.
Anyone doubting this please email me directly and I will be happy to answer any email you send me.

5 Stars: 10 out of 10 (by jccollura)

jccollura — Thu, 09 Nov 2006 09:00:00 GMT

This was a real eye opening experience for my wife,myself and our friends. We were bowled over by this Spa. The services,the staff,the decorations are all first class and without equal anywhere.
We are now true believers that excellence does exist-Heaven Spa is the best!!

5 Stars: Brian and Valedear are amazing (by tgrossman77)

tgrossman77 — Sat, 04 Nov 2006 09:00:00 GMT

If I hadn't experienced it myself I would never have believed it. These two therapists are both in a class by themselves. I first tried Valedear,then Brian and am torn between the two. They have hands of magic and the Spa itself is just so good. I love this place.

5 Stars: Forever grateful (by rravitz232)

rravitz232 — Fri, 03 Nov 2006 09:00:00 GMT

Thank you Heaven Spa so very much for the terrific day you guys gave to our mother.
When we booked the day with you we were'nt sure how our mother would like this,but she hasn't stopped thanking us and telling us how amazing Heaven Spa was.

5 Stars: Forever in your debt (by johnreigel)

johnreigel — Wed, 01 Nov 2006 09:00:00 GMT

You guys managed to help me pull off the best surprise for our mother.Her spa day was perfect and mom loved everything about your spa-especially the massage and facial.
She asked me to say a special thank you to Chris and Irina for helping plan this day.

5 Stars: Perfection (by nivtsi)

nivtsi — Tue, 31 Oct 2006 09:00:00 GMT

This is such a wonderous Day Spa. I had never gone here before this past weekend, and what a mistake that was. I adored my massage with Tiffany and the facial with Laura was just amazing.
If you are looking for the very best Spa here you will find it.

5 Stars: Truly from Heaven (by drbakatimea)

drbakatimea — Tue, 24 Oct 2006 09:00:00 GMT

I felt like I was in another world after our day at Heaven Spa. The staff could not have been more accomodating and the services,well to put it in a nutchell-sensational!!
I cannot thank Christina and Becky enough for helping me plan this surpirse and the entire staff of Heaven Spa is to be thanked for a marvelous experience.

5 Stars: Tatiana and Valedear are amazing (by bobrininsure)

bobrininsure — Mon, 23 Oct 2006 09:00:00 GMT

I am an consummate spa enthusiast and feel totally qualified to review all spas. Heaven Spa, where my wife and I went last weekend, is superb in every aspect. There is nothing I can find to criticize, and all we can both do is rave about this superb Spa. Tatiana and Valedear gave us both the best facial and massage we have experienced anywhere! We adored the spa brunch and the great relaxing atmosphere. The only fault we could find was that we couldn't stay longer-we would have stayed here FOREVER!!

5 Stars: Brian and Tatiana are amazing (by psampsontech)

psampsontech — Sat, 07 Oct 2006 09:00:00 GMT

I have never enjoyed better treatments anywhere/anytime. I have been an avid spa goer for years and just discovered this miracle of a spa. The myofascial work with Brain left me speechless,and then to top it off Tatiana's facial was out of this world-straight from Heaven.
This is the best Spa I have ever been to.

5 Stars: Amazing (by carlycon77)

carlycon77 — Sat, 30 Sep 2006 09:00:00 GMT

You guys blew our socks off today with the best bachelorette party ever. We can't thank you enough.The spa is sensationsal,the services were are amazing and the brunch was delicious.Thank you so much,especially thanks to Chrstina .

5 Stars: A new standard in excellence (by lanerabina44)

lanerabina44 — Mon, 18 Sep 2006 09:00:00 GMT

This fabulous Spa not only exceeded all of our expectations, but actually set a new standard in excellence. We went here to celebrate our sisters 40th birthday and Heaven Spa really went the extra mile in making this the best birthday gift ever.

5 Stars: Amazing (by pkleibelone)

pkleibelone — Wed, 13 Sep 2006 09:00:00 GMT

It can't possibly get any better than Heaven Spa. My co-workers and I had the great fortune to spend the day at Heaven Spa this Sunday and what a fabulous time we all had. Everything was done to perfection. The massages were amazing and so were the facials and manicures.
This is an amazing place.

5 Stars: This must be Heaven (by pcentannipa)

pcentannipa — Sat, 02 Sep 2006 09:00:00 GMT

I can't thank the staff of Heaven Spa enough for the incredible manner in which they pulled off the surprise party for our daughter's bachelorette party. Everything went so smoothly.The services were just perfect and the Spa looks amazing.
Thank you from the bottom of our hearts.

5 Stars: Sensational (by sc4000)

sc4000 — Thu, 31 Aug 2006 09:00:00 GMT

Amazing and classy is the best way to describe our day in Heaven. The staff was fabulous in the way they scheduled everything.The Massages ,facials and manicures were all done perfectly and the brunch was delicious.

5 Stars: Best Place To Relax! (by vb1pa)

vb1pa — Mon, 28 Aug 2006 09:00:00 GMT

As a traveler, I Visit many spas, but the one I favor most is in my hometown. This place has the best massage, facials and nail services. I usually get my facials with Susan, and she knows just what to do with my skin to leave it fresh and rejuved. My massage is usually with Valedear or Rebecca, which has strong hands for those days when I crawl into the spa and cannot move. The atmosphere could not be more friendly, when I am greeted by a spa hostess, which is always ready to help me with anything I need. The atmosphere in this spa is excellent. I love this place. Keep up the great work.

5 Stars: Awesome (by tfriendshippal)

tfriendshippal — Mon, 14 Aug 2006 09:00:00 GMT

Talk about sensational!
This is the Spa for every other Spa to be compared to.
I can't rave enough about the superb technicians and the appearance of this Spa. The bamboo,waterfalls,stones and music make this such a great experience.
Don't foget about the incredible parking facility-for free!!
Great job .

2 Stars: what a waste (by productaddict)

productaddict — Fri, 04 Aug 2006 09:00:00 GMT

I trekked to Jenkintown on a thursday night to experience the "Best" spa for a facial. I was rushed back and left in a comfortable room but the service room was disoraganzied and messy.My esthetician was well educated but the constant staff conversation in the hallway was annoying. The worst was the front desk personnel made me feel I was interupting them by buying products and proceeded to discuss closing numbers before I had even been rung up. They litterally shoved my bag at me and demanded my payment. Dont expect a friendly smile,a goodbye or the option of rebooking. I dont expect i'll go back, service makes a place good not articles.

5 Stars: The class act of Spas (by pfein_penna)

pfein_penna — Fri, 04 Aug 2006 09:00:00 GMT

This is truly a remarkable experience. This spa has managed to do something I didn't think was possible-to knock my socks off with incredible services,great ambiance and the best facial and massge I have ever had.

5 Stars: disappointed (by rontemel)

rontemel — Thu, 03 Aug 2006 09:00:00 GMT

I was disappointed with my services at heavenspa. my massage was painful at times and left me sore the facial felt rushed and my pedicure was rushed. the pedicurist was late and I was left sitting. overall not satisfied

4 Stars: Susan (by redhead55)

redhead55 — Wed, 19 Jul 2006 09:00:00 GMT

Great facial with Susan, as always. She truly takes pride in what she does!Always worth the trip.I also enjoyed the pedicure. Brian is a great find,too. I'm happy to find quality services in the burbs

4 Stars: A great spa--and it's in the suburbs! (by tes925)

tes925 — Tue, 18 Jul 2006 09:00:00 GMT

I have been to Heaven Spa a couple of times now and Valedear gives one of the best massages ever! I plan to go back regularly to see him.
Cons--the pedicure. I felt rushed...done in a 1/2 hour...also, there are signs everywhere that say not to use cell phones and the woman who did my pedicure was on her cell phone with what she said was her other job! I thought that it was rude and not appropriate when someone is paying to relax for a little while.
Like I said--I will still go for the massages and hopefully try a facial soon!

5 Stars: A Spa That Does Way More Than Pamper! (by skeating)

skeating — Wed, 05 Jul 2006 09:00:00 GMT

I have experienced some wonderful treatments at Heaven Spa that are worth sharing. Unfortunately, I have been suffering with sciatic pain for over a year and have been to doctors, had spinal injections, seen chiropractors and neuromuscular therapists, etc.. --all to no avail. For the first time, I have some hope after having several myofacial release treatments with Brian at Heaven Spa. Brian is extermely professional and knowledgable in this field that deals with connective tissue. I have had some relief, and hope to continue the treatments with him. My husband has also had some chronic hip pain and has seen Brian as well. We are both hopefully on a road to recovery, thanks to Heaven Spa and Brian. If you have a similar issue, or are just looking for an extremely good massage therapist, Brian is a must! Thanks Heaven Spa!

5 Stars: Superb and just Amazing (by lyoungborgat)

lyoungborgat — Tue, 04 Jul 2006 09:00:00 GMT

When you expect to be disappointed you arrive with not so high hopes. Well Heaven Spa you certainly exceeded all of my expectations. I expected a good Spa and what I got was an amazing Spa experience. I am eternally in your debt.
You guys are the absolute best Spa I have ever been to-honestly.

5 Stars: The Best time of our Life (by sclearyusa2)

sclearyusa2 — Fri, 30 Jun 2006 09:00:00 GMT

They certainly know how to create the perfect enviornment. This Spa has the absolute best technicians and the best treatments ever. We had the time of our life here. Thanks to the staff of Heaven Spa

5 Stars: Fantastic Spa,Superb services (by mnitzzy25)

mnitzzy25 — Thu, 29 Jun 2006 09:00:00 GMT

I can't rave enough about the quality of this fabulous Spa. The staff was amazing the services world class and the Spa itself looks and feels like a real spa.There should be an award designed just for this place.

5 Stars: World Class (by challroco)

challroco — Tue, 27 Jun 2006 09:00:00 GMT

It doesn't get any better than Heaven Spa. In fact I now know there must be a Heaven.
After having the most superb facial with Laura I then was transformed into total relaxation with Brian's magic hands.
This place is world class.

5 Stars: There really is a Heaven (by russkiforever)

russkiforever — Sat, 10 Jun 2006 09:00:00 GMT

I have been living in Philadelphia for 12 years after coming from Moscow. This is the first real Spa that I have experienced in the area that can really call itself a true Spa. It is just great.

5 Stars: As good as it gets (by jennylady45)

jennylady45 — Sat, 10 Jun 2006 09:00:00 GMT

Truly a professional and exhilerating Spa experience. I went to Heaven Spa with my sisters and all of us adored our experiences. The staff and spa are amazing. The technicians are all so qualified and professional. We especially loved the massages with Brian and Rebecca. The facials with C.L. and Laura were also just perfect.

2 Stars: Laser Hair Removal (by glandry)

glandry — Sat, 10 Jun 2006 09:00:00 GMT

I don't get it! What is the big deal about this place. Overrated. This was my second treatment and I was not impressed with my service or the treatment results. I would think twice about getting laser hair removal here!

5 Stars: POT OF GOLD (by sdlowelaw)

sdlowelaw — Wed, 07 Jun 2006 09:00:00 GMT

As the saying goes there may be a pot of gold at the end of the rinbow! Well I found it at Heaven Spa.
The tremendous services and exemplary staff are just perfect.
I spend a great deal of time in the Philly area and this is certainly my pot of gold!

3 Stars: Average (by ybert)

ybert — Sat, 25 Mar 2006 09:00:00 GMT

2/18- It would have been nice when Wendy called to confirm our appointments the day prior, to inform us of the Detour for Heaven Spa exit. She was aware we were traveling from MD. Also confirmed I wanted to talk to her in more detail about a Spa Party in July for the 10-18 people.

The overall place looked nice, the manicure room I was in was right next to the entrance to the back. I had the pleasure seeing everyone who was brought in for a service. My hands were not washed prior to placing them into the paraffin wax.

Did not feel the ambiance of this Spa. Wendy did not give us the tour of the Spa as she promised. Customer service VERY DRY & LACKING! VERY AVERAGE.

5 Stars: Absolutely the best... (by miamilatina)

miamilatina — Mon, 20 Mar 2006 09:00:00 GMT

Enjoyed my experience and felt like I was in Heaven. Tatiana is the best for facials. I highly recommend her. A little pricey, but worth every moment. As soon as you check in you are guided to the sitting area which is located in the back of the spa not in the front reception area. The sitting area is very relaxing and there's even a massage chair available. The receptionist is also very nice. I recommend Heaven Spa to everyone if they want to enjoy a few hours of relaxation or even a day. Haven't tried a day at the spa, but will one day.

1 Stars: what awful customer service (by chalter18)

chalter18 — Mon, 20 Feb 2006 09:00:00 GMT

My boyfriend and I decided to go to the spa for Valentines day this year. On the morning of our spa day we called to see if we could move our appointments up and to our surprise we were told that we no longer had appointments! The receptionist was EXTREMELY rude to us and blamed us for the mistake. The next available appointment that worked for our schedule was in March which wouldn't make it much of a Valentines gift. The response to this was that they were opened seven days a week so we should be able to arrange our schedules to make it work. We then asked to speak with a manager to remove charges made to our credit card for the spa services that we did not receive and even this was an issue. Some "heavenly" experience that was.

5 Stars: THIS MUST BE HEAVEN (by whatafoxxy)

whatafoxxy — Tue, 31 Jan 2006 09:00:00 GMT

Whta a great Spa.I've been here now over 6 times and each time gets better and better.The staff is wonderful,the services phenomenal,the prices great and everythng about Heaven Spa is Heavenly.
I cannot think of a better Spa anywhere,certainly not in Philadelphia,and belive me I've been to almost every one of Philly's Spa's-nothing can compare to Heaven Spa.

5 Stars: AMAZING SPA-A PERFECT 10 (by mikaya12257)

mikaya12257 — Mon, 16 Jan 2006 09:00:00 GMT

Just when I thought I would never find the perfect Spa in this area-boom I found Heaven!
This place is spectacular,amazing,awesome and the services are so far better than anywhere else it cannot even be compared to another spa!

5 Stars: ABSOLUTE PERFECTION (by jhb5455)

jhb5455 — Sat, 14 Jan 2006 09:00:00 GMT

Glorious treatments,relaxing and warm atmosphere,add to that iincredible staff and food and you have the best Spa I have gone to anywhere in this area. They deserve the highest ratings possible. If I could take the staff home with me I would in a minute

5 Stars: PERFECTION (by irishgirlpenna)

irishgirlpenna — Sun, 08 Jan 2006 09:00:00 GMT

LOVE THIS SPA. THEY HAVE IT ALL GOING SO WELL. LOVED THE MASSAGES AND FACIALS. THE STAFF IS AWESOME. THANKS HEAVEN FOR A WONDERFUL EXPERIENCE AND A GREAT GREAT DAY IN HEAVEN

5 Stars: SENSATIONAL EXPERIENCE (by dafurlone)

dafurlone — Thu, 05 Jan 2006 09:00:00 GMT

When something this good exists it is worth noting.
This Spa has it all together. They just seem ton have their fingers on the pulse of women (probably men also).
The entire experience is Heavenly.
The prices are great,services phenomenal and the place feels like a real sPA.

5 Stars: THIS IS AN AMAZING EXPERIENCE (by monicawil245)

monicawil245 — Fri, 23 Dec 2005 09:00:00 GMT

I took my mother and sister to Heaven for the holidays and boy did Heaven knock us out. We adored this place. I cannot tell you how great an experience it is to finally fin a real spa that isn't just hype.

5 Stars: INCREDIBLE SPA (by ginasol2155)

ginasol2155 — Thu, 22 Dec 2005 09:00:00 GMT

This is the benchmark that all other spas should strive to attain. I am a frequent spa "goer" and have never found a spa that is so perfectly balanced and accomdating.

5 Stars: Heavenly Experience (by smcpeak)

smcpeak — Wed, 09 Nov 2005 09:00:00 GMT

Wonderful Spa. Staff is highly professional, very friendly, and very accomodating.
Massage was very therapeutic.........I highly recommend Valedear.....he uses some great new techniques, listens, is very professional, and has a great personality.
I am looking forward to spending more time at this spa and trying other treatments.
Highly recommend !

5 Stars: I now am in heaven (by airbrush2100)

airbrush2100 — Sat, 05 Nov 2005 09:00:00 GMT

Now I know what it means when people say "I'm in Heaven"!
Wow,great fantastic,very very special.
You guys make my heart stop.
Thanks

5 Stars: magnificant,superb (by kbrowne05)

kbrowne05 — Thu, 03 Nov 2005 09:00:00 GMT

a truly wonderful experience. This Spa is the finest example of a real Spa that I have experienced.We loved all of our treatments.

5 Stars: relaxing refrshing and totally wonderful (by wkling2005)

wkling2005 — Wed, 02 Nov 2005 09:00:00 GMT

I love Heaven Spa. I have been going here since early 2005 and I have never been dissapointed with anything. They treat me like a queen,i deserve it! I cannot rave enough about this spa. It is by far the Best in Pennsylvania/New Jersey,maybe the best day spa in the U.S.

5 Stars: GREAT DAY AT HEAVEN SPA (by mlaub05)

mlaub05 — Wed, 02 Nov 2005 09:00:00 GMT

Thanks to Heaven Spa my sister and wife enjoyed a glorious day of heaven!
They can't stop thanking me for this gift.
They said everything was wonderful as well as very comforting

5 Stars: a gracious and stellar experience (by jhbrown25)

jhbrown25 — Mon, 31 Oct 2005 09:00:00 GMT

a wonderful experience for all of us. we discovered this gem of a spa by accident and loved every minute here

5 Stars: Now I know I am in Heaven (by joon25)

joon25 — Sat, 29 Oct 2005 09:00:00 GMT

Truly a terrific experience. Everything they do here is unique and first class. I would recommend Heaven Spa to all people looking for the very best.

5 Stars: color me happy (by airbrushman)

airbrushman — Fri, 28 Oct 2005 09:00:00 GMT

what a great spa. you guys have it all. thanks for the best spa day I have ever had. I loved Tatiana and also Valedear. Your staff is special and I will return often with all my friends and family. This place should have a perfect 10!

5 Stars: THE BEST MASSAGE I'VE EVER HAD (by agentheath)

agentheath — Thu, 27 Oct 2005 09:00:00 GMT

I highly recommend Heaven Spa. can honestly say that this was the finest Spa day I have evr had. We enjoyed everything they had to offer here.

5 Stars: AN OASIS FOR PLEASURE (by gillianspa)

gillianspa — Tue, 25 Oct 2005 09:00:00 GMT

I love all of the special events and treatments at Heaven Spa. I go here often and always there is a great surprise waiting for me and my friends. Everything here is marvelous.

5 Stars: GREAT WORK HEAVEN SPA (by jcohen2005)

jcohen2005 — Tue, 18 Oct 2005 09:00:00 GMT

A great day at Heaven Spa for my family. We enjoyed everything. The staff was marvelous and made our spa day a memorabel one. Thanks Heaven Spa from all of the Cohen's

5 Stars: great place to relax and unwind (by sungod49)

sungod49 — Sat, 15 Oct 2005 09:00:00 GMT

we enjoyed our treatments at the spa. The staff was great as were all of the treatments we had.
I loved the food and the music.

5 Stars: The best spa for us (by laney2005)

laney2005 — Fri, 14 Oct 2005 09:00:00 GMT

great place. we will go here forever. my mom and brother and i had a great afternoon here. We want to tell everyone about this wonderful Spa. We especially loved our services with Christina and with Valedear

5 Stars: I BELIEVE HEAVEN SPA IS THE VERY BEST (by tanyainheaven)

tanyainheaven — Thu, 13 Oct 2005 09:00:00 GMT

we all went to Heaven Spa for our annual reunion and it was wonderful.We loved every minute.

5 Stars: what a wonderful spa (by thepresident)

thepresident — Wed, 12 Oct 2005 09:00:00 GMT

everything about Heaven Spa is phenomenal. my girlfriend and I loved our services and the staff

5 Stars: BEYOND OUR EXPECTATIONS (by jhbrown)

jhbrown — Tue, 11 Oct 2005 09:00:00 GMT

We totally loved our day at Heaven Spa.
My wife had all treatments and will now become a regular patron.

5 Stars: The best Spa in Philadelphia by far! (by nzipori)

nzipori — Tue, 11 Oct 2005 09:00:00 GMT

my wife and I have been going to spas for many years and we have no problem stating that everything about Heaven Spa is perfect.

5 Stars: always a treat to go to Heaven Spa (by myold911)

myold911 — Mon, 10 Oct 2005 09:00:00 GMT

As always my girlfriend and I loved our treatments at the spa. Everything was perfect.

5 Stars: our mother loved her day (by jfeld43)

jfeld43 — Mon, 10 Oct 2005 09:00:00 GMT

we bought a day for mom at Heaven Spa and it was wonderful. She enjoyed every minute.