21st Century Direct INC

★★☆☆☆

About 21st Century Direct INC

Categories
  • Personal Services
  • Other Personal Services

Personal Services

Personal Services
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The presentation given made it too good to be true. Although, they are cheaper then DirectBuy memberships. The membership is expensive for what they have to offer in regards to customer service effectiveness and product availability. Their customer service is not in the 21st Century b/c you have to phone in your product inquiries and orders. Their return calls for pricing and availability takes too long. Placing an order and receiving the product could take about a month to receive, even for local pick up. It would be much easier, convenient, and efficient if members can place web orders and inquiries. You don't get very good deals with electronics. Home improvement products can save you 20% or higher, so it may take a while to get your ROI. Their return policy is worthless! All sales are final. Overall, I wish I hadn't purchase the membership. I'm not impress yet as a first year member. They could be better if they are more competent and stand up to their name.

1
★★★☆☆

The presentation given made it too good to be true. Although, they are cheaper then DirectBuy memberships. The membership is expensive for what they have to offer in regards to customer service effectiveness and product availability. Their customer service is not in the 21st Century b/c you have to phone in your product inquiries and orders. Their return calls for pricing and availability takes too long. Placing an order and receiving the product could take about a month to receive, even for local pick up. It would be much easier, convenient, and efficient if members can place web orders and inquiries. You don't get very good deals with electronics. Home improvement products can save you 20% or higher, so it may take a while to get your ROI. Their return policy is worthless! All sales are final. Overall, I wish I hadn't purchase the membership. I'm not impress yet as a first year member. They could be better if they are more competent and stand up to their name.

Pros: Pricing on some home products better than retail stores

Cons: They are very slow. Cust. service not in the 21st Century.

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This program is AWFUL! It is so expensive to be a member and you will never make your money back on the small savings you're offered on items. The sales most stores offer on their appliances, furniture, etc. are the same as what these people quote you! IT IS A TOTAL WASTE!!!!

0
★☆☆☆☆

This program is AWFUL! It is so expensive to be a member and you will never make your money back on the small savings you're offered on items. The sales most stores offer on their appliances, furniture, etc. are the same as what these people quote you! IT IS A TOTAL WASTE!!!!

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This is a major rip-off. It is such an expense considering what you pay to join. You may save a few hundred dollars on a few items, but it will never pay for the membership. AND the customer service representatives are extremely rude!!!

1
★☆☆☆☆

This is a major rip-off. It is such an expense considering what you pay to join. You may save a few hundred dollars on a few items, but it will never pay for the membership. AND the customer service representatives are extremely rude!!!

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