La Hydrojet

★★☆☆☆
  • 10639 Wixom St

    Sun Valley, CA 91352

    Map & Directions
  • 818-768-4225

About La Hydrojet

Categories
  • Sewer Contractors
  • Plumbers
Details
  • Drain Cleaning

Home Construction & Remodeling

Home Construction & Remodeling
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1.6 5
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Good luck getting service. I couldn't even get past the aweful customer service. First I was placed on hold for ten min. When the person finally came on the phone I could hear cursing in the back ground and one women say "I hate white people". That's when I decided to hang up....since they hate white people...their not going to get this white women's hard earned money.

1
★☆☆☆☆

Good luck getting service. I couldn't even get past the aweful customer service. First I was placed on hold for ten min. When the person finally came on the phone I could hear cursing in the back ground and one women say "I hate white people". That's when I decided to hang up....since they hate white people...their not going to get this white women's hard earned money.

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One thing I have to agree with Heidi, up there. I may have ran into you while we were still working there. First of all I gave a very good job to work for this company. Just to find out how they treat their workers. Like one person said, the owners Dan and Lorrie Baldwin are good people, and couple of them are cool. I was a trainee, they had me from one technician to another, having the supervisors asking me where was i all the time. Well I finally got stuck with this one tech, who lived close by me. Cool guy, but rude and had issues at times. Loved smoking weed on the job, let alone while driving the company van. At times I wanted to take the initiative to learn how the equipment operates, but no! I get yelled at like if I did something wrong.

Wow! What a way to train someone who is trying to learn a new career in the plumbing industry, to have these people train new hires, like myself. Maybe it was bad luck, I don't know. As for their service, it sucks. The most work I did was cleaning up after the trainer's mess, when the customer complained and carried all the heavy equipment back to the van, including the 150 snake, which requires (2) people to carry. As for that Theresa and Janet b#*tch! They are so full of it. When I got canned from LA Hydro Jet, they told the EDD, that I was incarcerated. i never even been in trouble with the law. I have nice law suit pending against them for abuse and falsifying my termination. Let alone their hours suck to work for. So if you like being crapped on, lied to, and have no life, then this is the place and company to work for.

I see why they stay in business, they charge cheap for bad service and hire ex felons who have no where else to go, but work for this company and put up with their crap! As for the Baldwins, they need to pay attention to more detail on their staff and techs. It could be a huge liability, they already have one with me.

1
★☆☆☆☆

One thing I have to agree with Heidi, up there. I may have ran into you while we were still working there. First of all I gave a very good job to work for this company. Just to find out how they treat their workers. Like one person said, the owners Dan and Lorrie Baldwin are good people, and couple of them are cool. I was a trainee, they had me from one technician to another, having the supervisors asking me where was i all the time. Well I finally got stuck with this one tech, who lived close by me. Cool guy, but rude and had issues at times. Loved smoking weed on the job, let alone while driving the company van. At times I wanted to take the initiative to learn how the equipment operates, but no! I get yelled at like if I did something wrong.

Wow! What a way to train someone who is trying to learn a new career in the plumbing industry, to have these people train new hires, like myself. Maybe it was bad luck, I don't know. As for their service, it sucks. The most work I did was cleaning up after the trainer's mess, when the customer complained and carried all the heavy equipment back to the van, including the 150 snake, which requires (2) people to carry. As for that Theresa and Janet b#*tch! They are so full of it. When I got canned from LA Hydro Jet, they told the EDD, that I was incarcerated. i never even been in trouble with the law. I have nice law suit pending against them for abuse and falsifying my termination. Let alone their hours suck to work for. So if you like being crapped on, lied to, and have no life, then this is the place and company to work for.

I see why they stay in business, they charge cheap for bad service and hire ex felons who have no where else to go, but work for this company and put up with their crap! As for the Baldwins, they need to pay attention to more detail on their staff and techs. It could be a huge liability, they already have one with me.

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That's ok. If you thought their service was bad...you should try working for them! I won't deny that the plumbers are awesome at what they do! Even the owners of the company are good people. However, the problem lays with the Mangement of the customer service department. Namely a woman named Theresa. The customer service is rude and nasty not only to their customer's but to fellow co-workers!
I had to put up with their bad attitudes and B.S. for two months. THen the Sup fired me for being pregnant! and then lied about it!
That's ok...I have an awesome job now. and if your willing to but up with their bad attutudes and poor customer service, you will get good plumbers that work hard and know what they are doing.
http://lahydrosucks.livejournal.com/

1
★☆☆☆☆

That's ok. If you thought their service was bad...you should try working for them! I won't deny that the plumbers are awesome at what they do! Even the owners of the company are good people. However, the problem lays with the Mangement of the customer service department. Namely a woman named Theresa. The customer service is rude and nasty not only to their customer's but to fellow co-workers!
I had to put up with their bad attitudes and B.S. for two months. THen the Sup fired me for being pregnant! and then lied about it!
That's ok...I have an awesome job now. and if your willing to but up with their bad attutudes and poor customer service, you will get good plumbers that work hard and know what they are doing.
http://lahydrosucks.livejournal.com/

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1 out of 1 people found this review helpful.

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I set up two appts with these people and no one ever showed up. Worst of all, when I called to tell them that no one showed up, they accused ME of lying. Why would I lie about that??! I'm the one who needs my drain cleaned ... why would I have booked it if I wouldn't be home? When I called, the 1st thing they said was "We're running a little behind today, let me see if they can still come out." I replied, "Well, I won't be here later. I have a prior engagement which is why I scheduled this appt for earlier in the day." Then she says, "Oh, we DID go out there and no one was home." WTH??! Her story changed so quickly. I explained that I was at home the whole time & there's no way they came out, especially since I have two dogs who would've alerted me that someone was here. She never apologized and insisted that they HAD come out. Even still, I rescheduled ... Guess what? ... They STILL didn't show up!! They are very unprofessional and now I'm glad they never showed up because I wouldn't trust these people to come into my home. I ended up using NO LIMITS PLUMING COMPANY and they were AWESOME! I've used NO LIMITS PLUMING twice since then and they are always right on time, very professional and offer excellent service. Please do not waste your time with this company and call ANY other plumbing company you can find ... there are alot of others out there that are more reliable.

1
★☆☆☆☆

I set up two appts with these people and no one ever showed up. Worst of all, when I called to tell them that no one showed up, they accused ME of lying. Why would I lie about that??! I'm the one who needs my drain cleaned ... why would I have booked it if I wouldn't be home? When I called, the 1st thing they said was "We're running a little behind today, let me see if they can still come out." I replied, "Well, I won't be here later. I have a prior engagement which is why I scheduled this appt for earlier in the day." Then she says, "Oh, we DID go out there and no one was home." WTH??! Her story changed so quickly. I explained that I was at home the whole time & there's no way they came out, especially since I have two dogs who would've alerted me that someone was here. She never apologized and insisted that they HAD come out. Even still, I rescheduled ... Guess what? ... They STILL didn't show up!! They are very unprofessional and now I'm glad they never showed up because I wouldn't trust these people to come into my home. I ended up using NO LIMITS PLUMING COMPANY and they were AWESOME! I've used NO LIMITS PLUMING twice since then and they are always right on time, very professional and offer excellent service. Please do not waste your time with this company and call ANY other plumbing company you can find ... there are alot of others out there that are more reliable.

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Had a clogged bathroom drain they they cleaned out. The drain became re-clogged two more times (through no fault of theirs; we needed a new "clean-out" installed) they did the subsequent drain clearance - including complete removal of the toilet with no complaint and no extra charge as it occured within the warranty period. Very polite, and helpful. Only reason I'm not giving htem a 5 star is they left the floor dirty in one of the bathrooms - though everything else was cleaned up. Their prices are very, very fair. P.S. We're contracting them to install the cleanout.

PROS: Jobs Well-Done, good prices, Very responsible, Fair, Polite
CONS: Clean up might need attention

4
★★★★☆

Had a clogged bathroom drain they they cleaned out. The drain became re-clogged two more times (through no fault of theirs; we needed a new "clean-out" installed) they did the subsequent drain clearance - including complete removal of the toilet with no complaint and no extra charge as it occured within the warranty period. Very polite, and helpful. Only reason I'm not giving htem a 5 star is they left the floor dirty in one of the bathrooms - though everything else was cleaned up. Their prices are very, very fair. P.S. We're contracting them to install the cleanout.

PROS: Jobs Well-Done, good prices, Very responsible, Fair, Polite
CONS: Clean up might need attention

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