Eagle Moving

★☆☆☆☆

About Eagle Moving

Transportation & Storage

Transportation & Storage
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As most companies require a two hour minimum, I asked Jessie (who I assume is the owner) very sepcifically if his $45 dollar an hour rate required a 2 hour minimum. He said no and I chose his company for that very reason. His website said per hour, Craigslist said per hour, and he said per hour with no indication of a 2 hour minimum (remember... I even asked). Come time to pay and they wanted $90 even though it only took an hour. I said no and called Jessie... he wouldn't answer my calls so I asked the driver for his phone and called- funny how he picked up right away. I told him about the mix up and without even trying to calmly talk like a grown up, he literally begins to yell at me. I said 'hey man, you can lower your tone... we're just tryin to talk here'. He got even more fired up and told me he was tired of ppl trying to rip him off with the minimum thing. My rebuttal was that if so many ppl misunderstood, it obviously is not cleared or they are being lied to. Also, I'm not even sure that one of the guys even worked for him once the driver made reference to 'oh, he's my roommate...came out to help today'. Um.... I hired a company with insurance and workman's comp. What if he got hurt and I got sued! Lastly, I asked for all boxes to be placed in their marked locations. I found kitchen boxes in the guest bedroom. They more or less were in and out... not much care.

1
★☆☆☆☆

As most companies require a two hour minimum, I asked Jessie (who I assume is the owner) very sepcifically if his $45 dollar an hour rate required a 2 hour minimum. He said no and I chose his company for that very reason. His website said per hour, Craigslist said per hour, and he said per hour with no indication of a 2 hour minimum (remember... I even asked). Come time to pay and they wanted $90 even though it only took an hour. I said no and called Jessie... he wouldn't answer my calls so I asked the driver for his phone and called- funny how he picked up right away. I told him about the mix up and without even trying to calmly talk like a grown up, he literally begins to yell at me. I said 'hey man, you can lower your tone... we're just tryin to talk here'. He got even more fired up and told me he was tired of ppl trying to rip him off with the minimum thing. My rebuttal was that if so many ppl misunderstood, it obviously is not cleared or they are being lied to. Also, I'm not even sure that one of the guys even worked for him once the driver made reference to 'oh, he's my roommate...came out to help today'. Um.... I hired a company with insurance and workman's comp. What if he got hurt and I got sued! Lastly, I asked for all boxes to be placed in their marked locations. I found kitchen boxes in the guest bedroom. They more or less were in and out... not much care.

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If you plan on hiring this company just smash 1/2 of everything you want moved with a hammer and move the rest yourself. This is not a joke. I just had 1/2 my stuff damaged and the email contact provided just bounced back

1
★☆☆☆☆

If you plan on hiring this company just smash 1/2 of everything you want moved with a hammer and move the rest yourself. This is not a joke. I just had 1/2 my stuff damaged and the email contact provided just bounced back

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NEVER hire this company. They showed up 5 hours late, and both movers were stoned out of their minds. The owner kept promising they would show up throughout the day, but always had a new excuse when they didn't. Worst moving experience ever!

1
★☆☆☆☆

NEVER hire this company. They showed up 5 hours late, and both movers were stoned out of their minds. The owner kept promising they would show up throughout the day, but always had a new excuse when they didn't. Worst moving experience ever!

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My husband and I found this company on Craigslist...we called them, they gave us a quote and we scheduled a date. The day of the move comes and they NEVER showed. When we called them, they said, "Oh, we'll call you right back." They NEVER called, and they refused to answer our calls for the rest of the day. My husband finally found another phone number for them on the internet, and when they answered, they lied and said one of their movers was injured, so they couldn't help us after all. Trust me, they were lying. But, even if they weren't, a phone call to inform us that they wouldn't be there would have been nice. We were really stuck in a jam, becuase we had to be out that day...luckily we found a different moving company who squeezed us in last minute. Do not choose Eagle Moving Co.! You will surely regret it if you do....

1
★☆☆☆☆

My husband and I found this company on Craigslist...we called them, they gave us a quote and we scheduled a date. The day of the move comes and they NEVER showed. When we called them, they said, "Oh, we'll call you right back." They NEVER called, and they refused to answer our calls for the rest of the day. My husband finally found another phone number for them on the internet, and when they answered, they lied and said one of their movers was injured, so they couldn't help us after all. Trust me, they were lying. But, even if they weren't, a phone call to inform us that they wouldn't be there would have been nice. We were really stuck in a jam, becuase we had to be out that day...luckily we found a different moving company who squeezed us in last minute. Do not choose Eagle Moving Co.! You will surely regret it if you do....

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Do NOT go with Eagle Moving...they were scheduled to move my family and did not show up on move day. they never called us to cancel, they just didn't show. when i tried calling them, i could not get ahold of anybody. it really hurt as my entire moveout/movein schedule had to be rearranged. these people don't even have the decency to call and inform us that they won't show. horrible experience, never have i experienced such unprofessionalism.

0
★☆☆☆☆

Do NOT go with Eagle Moving...they were scheduled to move my family and did not show up on move day. they never called us to cancel, they just didn't show. when i tried calling them, i could not get ahold of anybody. it really hurt as my entire moveout/movein schedule had to be rearranged. these people don't even have the decency to call and inform us that they won't show. horrible experience, never have i experienced such unprofessionalism.

Cons: The WORST unprofessionalism

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My husband and I found this company on Craigslist...we called them, they gave us a quote and we scheduled a date. The day of the move comes and they NEVER showed. When we called them, they said, "Oh, we'll call you right back." They NEVER called, and they refused to answer our calls for the rest of the day. My husband finally found another phone number for them on the internet, and when they answered, they lied and said one of their movers was injured, so they couldn't help us after all. Trust me, they were lying. But, even if they weren't, a phone call to inform us that they wouldn't be there would have been nice. We were really stuck in a jam, becuase we had to be out that day...luckily we found a different moving company who squeezed us in last minute. Do not choose Eagle Moving Co.! You will surely regret it if you do....

0
★☆☆☆☆

My husband and I found this company on Craigslist...we called them, they gave us a quote and we scheduled a date. The day of the move comes and they NEVER showed. When we called them, they said, "Oh, we'll call you right back." They NEVER called, and they refused to answer our calls for the rest of the day. My husband finally found another phone number for them on the internet, and when they answered, they lied and said one of their movers was injured, so they couldn't help us after all. Trust me, they were lying. But, even if they weren't, a phone call to inform us that they wouldn't be there would have been nice. We were really stuck in a jam, becuase we had to be out that day...luckily we found a different moving company who squeezed us in last minute. Do not choose Eagle Moving Co.! You will surely regret it if you do....

Pros: NONE

Cons: no shows, avoid your calls, unprofessional, liars

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I confirmed an email with the following company on 2/17/09 to have 2 movers sent to my apartment on the 21st to move my couch and bed out of my apartment; when the time came for them to arrive they never came. This would not be that bad if me and my family did not have to be moved out of our current apartment by the 23rd of February. PLEASE DO NOT WASTE YOUR TIME!!!!

1
★☆☆☆☆

I confirmed an email with the following company on 2/17/09 to have 2 movers sent to my apartment on the 21st to move my couch and bed out of my apartment; when the time came for them to arrive they never came. This would not be that bad if me and my family did not have to be moved out of our current apartment by the 23rd of February. PLEASE DO NOT WASTE YOUR TIME!!!!

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I had a bad experience with this "moving company". I also know two other people who shared similar situations. First they showed up an hour late. He tried to tell me that we agreed upon a different time. Next they showed up in a small truck and tried to tell me that they had to make a couple of trips. When i told them no - they mysteriously got everything in the truck. They broke my table and noticed it, but didnt care. The owner changed the price on me when the moving was done because of the fact that he used three men instead of two. This is a company that doesnt care about customer service.

1
★☆☆☆☆

I had a bad experience with this "moving company". I also know two other people who shared similar situations. First they showed up an hour late. He tried to tell me that we agreed upon a different time. Next they showed up in a small truck and tried to tell me that they had to make a couple of trips. When i told them no - they mysteriously got everything in the truck. They broke my table and noticed it, but didnt care. The owner changed the price on me when the moving was done because of the fact that he used three men instead of two. This is a company that doesnt care about customer service.

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This company was actually recommended by my former neighbor to use - had a good experience. However, mine was far from it. Once I scheduled a date and obtained a price I called back about ten times over a two day period - May 15-17 2007. They did not call me back and they were actually screening my calls. I used another phone number and another person just to check. They called that person and then gave vague responses like, "how big is the job, let me send someone around to your property, so I can calculate the job size..." Then they never asked for the property address, so they did not have good intentions.

Overall I wasted two days with this company. They seem to have little to know customer satisfaction - they could have called me back and said, sorry we can't help you on this occasion, but never did.
Don't waste your time on this one.

0
★☆☆☆☆

This company was actually recommended by my former neighbor to use - had a good experience. However, mine was far from it. Once I scheduled a date and obtained a price I called back about ten times over a two day period - May 15-17 2007. They did not call me back and they were actually screening my calls. I used another phone number and another person just to check. They called that person and then gave vague responses like, "how big is the job, let me send someone around to your property, so I can calculate the job size..." Then they never asked for the property address, so they did not have good intentions.

Overall I wasted two days with this company. They seem to have little to know customer satisfaction - they could have called me back and said, sorry we can't help you on this occasion, but never did.
Don't waste your time on this one.

Pros: Competitive Price

Cons: Lousy Customer Service

 

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