Paul's European Cobblery

★★★★☆

About Paul's European Cobblery

Categories
  • Repair Shops
  • Shoe Repair

Personal Services

Personal Services
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The Cobbler Shop

391 Stanford Shopping Ctr Palo Alto, CA

3.5 4
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I have been a repeat cobblery customer here for the past 7 years but will not return in the future. The bottom line is that they overcharge and don't stand behind their workmanship. Although the repair prices have been increasing disproportionately in the past few years, I was still willing to pay more than the competition for what I believed was quality. In the past, I have repaired mostly heels on pumps with occasional boot repairs. The heels didn't last forever, but I always attributed it to my extensive walking. Recently, however, I had a negative experience in which the heels on a pair of pumps that I had repaired (rubber heel replacement plus re-gluing the wooden coating on the heel for $22) feel apart after two wearings. I just returned from the shop in which I was told I would have to pay $30 for the heels that I had only worn twice to be repaired again. I am left with the feeling that they don't stand behind their workmanship and are not concerned with customer service. I will not return in the future, and I would not recommend the cobbler to anyone who walks a lot and values customer service, reasonable prices, and most importantly, quality in workmanship.

1
★☆☆☆☆

I have been a repeat cobblery customer here for the past 7 years but will not return in the future. The bottom line is that they overcharge and don't stand behind their workmanship. Although the repair prices have been increasing disproportionately in the past few years, I was still willing to pay more than the competition for what I believed was quality. In the past, I have repaired mostly heels on pumps with occasional boot repairs. The heels didn't last forever, but I always attributed it to my extensive walking. Recently, however, I had a negative experience in which the heels on a pair of pumps that I had repaired (rubber heel replacement plus re-gluing the wooden coating on the heel for $22) feel apart after two wearings. I just returned from the shop in which I was told I would have to pay $30 for the heels that I had only worn twice to be repaired again. I am left with the feeling that they don't stand behind their workmanship and are not concerned with customer service. I will not return in the future, and I would not recommend the cobbler to anyone who walks a lot and values customer service, reasonable prices, and most importantly, quality in workmanship.

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Paul's European Cobblery has three stores in Palo Alto, Los Altos and Menlo Park. I shop at the one in Palo Alto since it is bigger than the Los Altos store. I have never been to the Menlo Park store. The PA store has a wide selection of European shoes of all kinds including clogs, sandals, etc. Just yesterday I went there searching for comfortable, yet stylish black sandals with heels after not finding anything at a variety of other stores. I found exactly what I needed! I will also be back to buy some comfortable, yet stylish flip-flops for my girls very soon.

I have had shoes repaired over the years at this store and the repairs are always done well and are reasonably priced.

4
★★★★☆

Paul's European Cobblery has three stores in Palo Alto, Los Altos and Menlo Park. I shop at the one in Palo Alto since it is bigger than the Los Altos store. I have never been to the Menlo Park store. The PA store has a wide selection of European shoes of all kinds including clogs, sandals, etc. Just yesterday I went there searching for comfortable, yet stylish black sandals with heels after not finding anything at a variety of other stores. I found exactly what I needed! I will also be back to buy some comfortable, yet stylish flip-flops for my girls very soon.

I have had shoes repaired over the years at this store and the repairs are always done well and are reasonably priced.

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I have alot of trouble finding shoes to fit my feet because they are so narrow. Paul's European Cobblery carries some of the best clogs - they are so comfortable and actually fit me very well. They carry both casual and more dressy type of clogs as well as sandals. Make sure to stop by and try them out if you haven't already.

5
★★★★★

I have alot of trouble finding shoes to fit my feet because they are so narrow. Paul's European Cobblery carries some of the best clogs - they are so comfortable and actually fit me very well. They carry both casual and more dressy type of clogs as well as sandals. Make sure to stop by and try them out if you haven't already.

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Paul's is a combination of a shoe repair shop with a shoe sales shop. They have an excellent shoe repair facility but I have never used it in MY own experience but i HAVE heard great things about it. They do have a wonderful selection of Earopean shoes, however, that you really cannot find in many other places around. They also have soks and a few handbags. The prices are a bit high I would say though. But they do sometimes have sales or clearances.

4
★★★★☆

Paul's is a combination of a shoe repair shop with a shoe sales shop. They have an excellent shoe repair facility but I have never used it in MY own experience but i HAVE heard great things about it. They do have a wonderful selection of Earopean shoes, however, that you really cannot find in many other places around. They also have soks and a few handbags. The prices are a bit high I would say though. But they do sometimes have sales or clearances.

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