Houston Ballet

★☆☆☆☆
Ranked among America's top troupes, this company taught Houston what classical dance is all about.
  • 601 Preston St

    Houston, TX 77002

    Cross street: Smith Street

    Map & Directions
  • 713-227-2787

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American Express has sided with this ticket company, based on outright lies from the company. Lisa Normand is the Ticket center manager, she is the one who got rude with me when I tried to explain I had not confirmed the ticket purchase, and said "its our word against yours", and then hung up on me. She lied to American Express and said I also had a conversation with Gary Stansbury from Ticketcommunity in California. According to Lisa, I tried to cancel my order with Gary and he told me I was "responsible for the order". I never heard of Gary, let alone spoke to him. Do you want to do business with a company that forces an order to go through when the customer is trying to be honest and tell them that in my mind I did not confirm the order, and will not use the tickets because I already bought somewhere else, then lies to American Express to recover their measly $400. Again, I feel this demonstrates the arrogant, rude mentality of people that don't deserve your business. I highly recommned Tickets to Go, in Pearland, 713 4366436. Very helpful, polite, prompt service from honest people.

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★☆☆☆☆

American Express has sided with this ticket company, based on outright lies from the company. Lisa Normand is the Ticket center manager, she is the one who got rude with me when I tried to explain I had not confirmed the ticket purchase, and said "its our word against yours", and then hung up on me. She lied to American Express and said I also had a conversation with Gary Stansbury from Ticketcommunity in California. According to Lisa, I tried to cancel my order with Gary and he told me I was "responsible for the order". I never heard of Gary, let alone spoke to him. Do you want to do business with a company that forces an order to go through when the customer is trying to be honest and tell them that in my mind I did not confirm the order, and will not use the tickets because I already bought somewhere else, then lies to American Express to recover their measly $400. Again, I feel this demonstrates the arrogant, rude mentality of people that don't deserve your business. I highly recommned Tickets to Go, in Pearland, 713 4366436. Very helpful, polite, prompt service from honest people.

Pros: none whatsoever

Cons: outright lies told to American Express

Editorial from

In Short
Under the leadership of artistic director Stanton Welch since 2003, Houston Ballet is one of the city's most cultural and unique entertainment options. Despite an attempt to promote the company as a whole (rather than…

 

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