My wife and I visited the restaurant on 1/11/08; the service from the waiter was good. However, after seating for 20 minutes and having followed the advice of Citysearch website, a site with customer's reviews of fine dining establishment, we visited the salad bar and ate lettuce and tomato only. Leaving plenty of room for the meat, that was never to be.
After seating there for 15+ minutes with our green tag facing up, not one serving of meat came by our table. Our waiter came by to see how we were doing and before he could finish his own sentence, he said "...you still have not been served? I'll be right back" he dashed to the kitchen and even after his intervention, the salmon cart came by. I refused the salmon; my wife took a sliver of the salmon and said to me, ?be glad you didn?t try it.? I said hey this is churrascaria, not a seafood restaurant, just wait for the meat.
Five more minutes passed and no meat! At that point, we asked for our bill and we were told that we would only be charged for two vegetarian plates.
When the waiter brought the bill, I simply handed him my credit card and he took it and came back for my signature. I was shocked to see that the bill was over $80.00. So two drinks and two servings of lettuce and tomato cost us over $80.00. I do not mind paying for quality, but I feel that the service and goods provided were below any acceptable standard of a fine dining experience. We respectfully request that you refund the cost of the two salads. Keep the amount charged for the two drinks and the gratuity for the waiter.
Pros: NICE LOOKING ATTRACTIVE DECOR
Cons: NEVER TATES THE MEAT, SERVICE WAS SLOW
Posted 01/15/08