Notebook Shop

★★☆☆☆
  • 3800 Barranca PkwySte G

    Irvine, CA 92606

    Map & Directions
  • 949-552-6100

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I went to the Notebook shop at the Irvine branch to buy Mother's Day promotion notebook on May 05 2010. When I called them 2 days ago, they said they didn't have the computers in stock and would let me know when it has been arrived. One day later, they called to tell me it was ready.
The next day I called them on my way over to make sure it was ready, however Mr. Joe Tarkeshian told me to go to the Cerritos branch for my Fujitsu and gave me their phone number. I explained to him they were supposed to reserve one laptop for me, but he did not listen. So I talked to Richard (he is one of few good men), who said it is ready for me.
When I tried to pick up my notebook, Mr. Joe Tarkeshian kept saying it is only for the Cerritos Branch, not Irvine. The advertisements I saw and brought did says "All Branch Special Promotion, no exclusion". When I asked about the 6 month no interest payment plan, which their ads said, Mr. Joe Tarkeshian said it is only for the Cerritos branch and asked me, cash or credit.
I knew he did not know the promotion, so I tried to explain that he should know the promotion. Suddenly, he pointed at me and yelled at me, "Watch your mouth, if you do not stop I will kick you out of the store"
Oh, my God! What did I say to him? I just told him that he should know about special promotion. I swear it. He said he did not have any information from corporation. Who cares?
I just look for the ads and don't know the relationship between him and the corporation. This occurred on 2:55 PM May 05 2010 on Wednesday. The reason I put the time is that whoever works the cooperation may review CCTV and watch his action to the customer. This is my second time buying notebook from Irvine Branch.
I am afraid he might be racist, even he did not say any discriminatory words. He did look down and insult his customer.That's what I feel.

Until I ask his business card, I did not know he was the manager of Irvine branch. That's why the two employees could not stop his impolite reaction to the customer.

What did I say to him? He was so aggresive and rude. He treated me like his bad son or bad employee. He insulted his valued returning customer. I will report him to the Better Business Bureau and let the consumer know about his rude attitude for his costumers.

I will never go back to them.

0
★☆☆☆☆

I went to the Notebook shop at the Irvine branch to buy Mother's Day promotion notebook on May 05 2010. When I called them 2 days ago, they said they didn't have the computers in stock and would let me know when it has been arrived. One day later, they called to tell me it was ready.
The next day I called them on my way over to make sure it was ready, however Mr. Joe Tarkeshian told me to go to the Cerritos branch for my Fujitsu and gave me their phone number. I explained to him they were supposed to reserve one laptop for me, but he did not listen. So I talked to Richard (he is one of few good men), who said it is ready for me.
When I tried to pick up my notebook, Mr. Joe Tarkeshian kept saying it is only for the Cerritos Branch, not Irvine. The advertisements I saw and brought did says "All Branch Special Promotion, no exclusion". When I asked about the 6 month no interest payment plan, which their ads said, Mr. Joe Tarkeshian said it is only for the Cerritos branch and asked me, cash or credit.
I knew he did not know the promotion, so I tried to explain that he should know the promotion. Suddenly, he pointed at me and yelled at me, "Watch your mouth, if you do not stop I will kick you out of the store"
Oh, my God! What did I say to him? I just told him that he should know about special promotion. I swear it. He said he did not have any information from corporation. Who cares?
I just look for the ads and don't know the relationship between him and the corporation. This occurred on 2:55 PM May 05 2010 on Wednesday. The reason I put the time is that whoever works the cooperation may review CCTV and watch his action to the customer. This is my second time buying notebook from Irvine Branch.
I am afraid he might be racist, even he did not say any discriminatory words. He did look down and insult his customer.That's what I feel.

Until I ask his business card, I did not know he was the manager of Irvine branch. That's why the two employees could not stop his impolite reaction to the customer.

What did I say to him? He was so aggresive and rude. He treated me like his bad son or bad employee. He insulted his valued returning customer. I will report him to the Better Business Bureau and let the consumer know about his rude attitude for his costumers.

I will never go back to them.

.

Terrible place. I purchased a laptop from this shop on Feb, 2009. I also purchased the 1 year extended warranty plan. Recently the power jack of the computer became loose, so I brought the computer in for service. This shop did not honor the warranty. They told me it is not covered and charged me. $175 for the repair. I later called the manufacture and was told that IT IS covered by the warranty. I took it to another computer repair shop recommended by the manufacture. They have honored the warranty and fixed it for FREE. Don't go to this store. They don't practice honesty.

1
★☆☆☆☆

Terrible place. I purchased a laptop from this shop on Feb, 2009. I also purchased the 1 year extended warranty plan. Recently the power jack of the computer became loose, so I brought the computer in for service. This shop did not honor the warranty. They told me it is not covered and charged me. $175 for the repair. I later called the manufacture and was told that IT IS covered by the warranty. I took it to another computer repair shop recommended by the manufacture. They have honored the warranty and fixed it for FREE. Don't go to this store. They don't practice honesty.

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Excellent customer service. Best place to buy notebook computers for home and office. Open 7 days a week, I bought 4 notebooks already and referred numerous friends and family and they are all happy with their purchase. Notebookshop Irvine is truly the best neighborhood computer specialist!

5
★★★★★

Excellent customer service. Best place to buy notebook computers for home and office. Open 7 days a week, I bought 4 notebooks already and referred numerous friends and family and they are all happy with their purchase. Notebookshop Irvine is truly the best neighborhood computer specialist!

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