Loretta's Flowers Inc

★★★☆☆
  • 15905 Brookway Dr Ste 4108

    Huntersville, NC 28078

    Map & Directions
  • 704-895-4670

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Loretta's has good customer service. My husband uses them regularly for me and I once complained about the quality of the roses they delivered as the roses died within 48 hours. Upon receipt of my complaint, they immediately sent out a new/replacement arrangement to me, free of charge. I've recently walked into their location to pickup flowers for a friend and they made the arrangement for me, on the spot, very quickly. I recommend them and will continue to use them.

4
★★★★☆

Loretta's has good customer service. My husband uses them regularly for me and I once complained about the quality of the roses they delivered as the roses died within 48 hours. Upon receipt of my complaint, they immediately sent out a new/replacement arrangement to me, free of charge. I've recently walked into their location to pickup flowers for a friend and they made the arrangement for me, on the spot, very quickly. I recommend them and will continue to use them.

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I have used Loretta's for quite a few years. Our most memorable was our wedding which thanks to them was gorgeous.

We made an appointment to set down with the designer and they were very eager to help.

They delivered everything just as promised, the flowers were awesome and they were very reasonable.

We've used them mulitple times and have never had a problem. I'd highly recommend them.

5
★★★★★

I have used Loretta's for quite a few years. Our most memorable was our wedding which thanks to them was gorgeous.

We made an appointment to set down with the designer and they were very eager to help.

They delivered everything just as promised, the flowers were awesome and they were very reasonable.

We've used them mulitple times and have never had a problem. I'd highly recommend them.

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Loretta's Flowers was responsible for providing all the flowers for my mother-in-law's memorial service on November 23, 2008. They did not send any flowers whatsoever. Since we had moved the memorial from an outdoor setting to a local church due to the cold temperatures, these flowers were vital to providing the "natural" setting that my wife's mother had wanted. Mistakes happen, granted, but this is a huge mistake. To add insult to injury, when my wife called the next day to ask about the lack of flowers, she was told that "Ron" had been the one who had taken the order and that he had simply forgotten. Again, mistakes happen, but we were told that "Ron" had passed the responsibility for contacting our family to apologize to another employee. Considering the nature of a florist's business, this is an irreparable mistake made worse by someone who won't take responsibility for their own lack of action. I would never recommend Loretta's Flowers to anyone again.

1
★☆☆☆☆

Loretta's Flowers was responsible for providing all the flowers for my mother-in-law's memorial service on November 23, 2008. They did not send any flowers whatsoever. Since we had moved the memorial from an outdoor setting to a local church due to the cold temperatures, these flowers were vital to providing the "natural" setting that my wife's mother had wanted. Mistakes happen, granted, but this is a huge mistake. To add insult to injury, when my wife called the next day to ask about the lack of flowers, she was told that "Ron" had been the one who had taken the order and that he had simply forgotten. Again, mistakes happen, but we were told that "Ron" had passed the responsibility for contacting our family to apologize to another employee. Considering the nature of a florist's business, this is an irreparable mistake made worse by someone who won't take responsibility for their own lack of action. I would never recommend Loretta's Flowers to anyone again.

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What a disappointment this florist is. They charge way more then the flowers are worth and thier customer service is poor to say the least. I agree with the last post, there is no satisfaction guarentee at Loretta's. BUYER BEWARE!!!

0
★☆☆☆☆

What a disappointment this florist is. They charge way more then the flowers are worth and thier customer service is poor to say the least. I agree with the last post, there is no satisfaction guarentee at Loretta's. BUYER BEWARE!!!

Pros: none

Cons: $$$$$$$$$$$, poor customer service

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They are located in the Gilead Rd shopping center with Food Lion. Great location to get all of your shopping done. Great selections including greenery choices. They stay pretty busy so call ahead if you need a lot of time with the designer.

4
★★★★☆

They are located in the Gilead Rd shopping center with Food Lion. Great location to get all of your shopping done. Great selections including greenery choices. They stay pretty busy so call ahead if you need a lot of time with the designer.

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HORRIBLE!!!! DO NOT go to this florist. I ordered my bridal bouquet from them and when I got home I opened the box and it was even too small for a child. I had to go out the morning of my wedding and beg another florist to make me a bouquet. The other bouquet was literally 4 times the size and $20 cheaper then Loretta's chinsy bouquet. When I called to get a refund for the disgrace of a bouquet, the owner told me she would not refund me even though I was completely not satisfied. She was the one that recommended that bouquet for me and basically did not care at all that I was not satisfied. After 10 minutes of arguing, I gave up and decided to post my experience to hopefully spare another bride from this horrible florist. WHAT A RIP OFF they are!!!!!

0
★☆☆☆☆

HORRIBLE!!!! DO NOT go to this florist. I ordered my bridal bouquet from them and when I got home I opened the box and it was even too small for a child. I had to go out the morning of my wedding and beg another florist to make me a bouquet. The other bouquet was literally 4 times the size and $20 cheaper then Loretta's chinsy bouquet. When I called to get a refund for the disgrace of a bouquet, the owner told me she would not refund me even though I was completely not satisfied. She was the one that recommended that bouquet for me and basically did not care at all that I was not satisfied. After 10 minutes of arguing, I gave up and decided to post my experience to hopefully spare another bride from this horrible florist. WHAT A RIP OFF they are!!!!!

Cons: Expensive for NO reason, do not back thier satisfaction guarentee, store closes early so hard to get service

 

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