Buzz Cafe

★★★☆☆
  • 1229 E 6th Ave A

    Denver, CO 80218

    Map & Directions
  • 303-831-1077

About Buzz Cafe

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Home Construction & Remodeling

Home Construction & Remodeling
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We contracted Robertson Pools to remodel our pool and backyard. The project started in 8/2014 and was supposed to last 6 weeks. Seven months later they are nearly complete.

The project has been rife with lack of management of incompetent workers. They destroyed a 6'x4' window in our living room that took them a week to replace. The replacement solar shade came months later. The reason the window was destroyed was, because they were taking down a column to repair part of our patio that shouldn't have been demolished. While we were waiting for the replacement window they showed up to seal our hole in our house with pegboard.

Also, their contract is written so as they get payment before starting each phase and leave the customer with no leverage at the end of the job to get it completed correctly. All along the way they have their hand out for the next payment in the schedule before they even finish the phase they are on.

They had to be watched carefully, because there were many items they had to re-do either because they didn't follow the plan or simply installed it incorrectly.

At the near end of the project our newly formed deck has a 10 foot long crack in it that they have told us is not a warranty matter. They are basically saying that they don't have to provide quality work.

I could not recommend them to anyone.

1
★☆☆☆☆

We contracted Robertson Pools to remodel our pool and backyard. The project started in 8/2014 and was supposed to last 6 weeks. Seven months later they are nearly complete.

The project has been rife with lack of management of incompetent workers. They destroyed a 6'x4' window in our living room that took them a week to replace. The replacement solar shade came months later. The reason the window was destroyed was, because they were taking down a column to repair part of our patio that shouldn't have been demolished. While we were waiting for the replacement window they showed up to seal our hole in our house with pegboard.

Also, their contract is written so as they get payment before starting each phase and leave the customer with no leverage at the end of the job to get it completed correctly. All along the way they have their hand out for the next payment in the schedule before they even finish the phase they are on.

They had to be watched carefully, because there were many items they had to re-do either because they didn't follow the plan or simply installed it incorrectly.

At the near end of the project our newly formed deck has a 10 foot long crack in it that they have told us is not a warranty matter. They are basically saying that they don't have to provide quality work.

I could not recommend them to anyone.

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Great company. We love our pool! The design fit our yard and our budget. Our designer was very helpful in taking our basic ideas and creating a paradise in our backyard. The project was built on time and when we made a few changes,.... It was no big deal. A close friend built with another company and it was a totally different story. Thank you Robertson, we recommend you every chance we get.

5
★★★★★

Great company. We love our pool! The design fit our yard and our budget. Our designer was very helpful in taking our basic ideas and creating a paradise in our backyard. The project was built on time and when we made a few changes,.... It was no big deal. A close friend built with another company and it was a totally different story. Thank you Robertson, we recommend you every chance we get.

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It's a shame that more people don't write about great experiences and exceptional service anymore. I'm an advocate for Robertson Pools, and will boast about them to anyone that will listen. Thanks Robertson!!

5
★★★★★

It's a shame that more people don't write about great experiences and exceptional service anymore. I'm an advocate for Robertson Pools, and will boast about them to anyone that will listen. Thanks Robertson!!

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Worst experience. Ask for a 3D picture of your pool before building. Also ask for hidden costs. Be prepared to manage the entire construction process through service. Ask how many jobs require a diver to fix leeks within the first month of putting water in the pool. I would strongly suggest going with another company...there is nothing about this "family owned company" that exhibits integrity and customer satisfaction.

1
★☆☆☆☆

Worst experience. Ask for a 3D picture of your pool before building. Also ask for hidden costs. Be prepared to manage the entire construction process through service. Ask how many jobs require a diver to fix leeks within the first month of putting water in the pool. I would strongly suggest going with another company...there is nothing about this "family owned company" that exhibits integrity and customer satisfaction.

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These professionals know their stuff! These guys are very reasonable in price. Every thing was great from the sales lady to installation and service. I definitely reccommend them to everyone.

5
★★★★★

These professionals know their stuff! These guys are very reasonable in price. Every thing was great from the sales lady to installation and service. I definitely reccommend them to everyone.

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