Hurricane Window & Screen Inc

★★★☆☆
  • 8515 SW 129th Ter

    Miami, FL 33156

    Map & Directions
  • 305-235-8110

About Hurricane Window & Screen Inc

Hours
Monday 8:00 AM-5:00 PM, Tuesday 8:00 AM-5:00 PM, Wednesday 8:00 AM-5:00 PM, Thursday 8:00 AM-5:00 PM, Friday 8:00 AM-5:00 PM, Saturday 9:00 AM-2:00 PM
3.0 2
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We called for an estimate for two screen doors. The guy who was to measure our doors (Sameer) showed up 3 hours late, and then he asked to borrow my tape measure because he didn't bring one! He gave us a final of $160 per screen, and we gave him a $180 deposit through our credit card. He said he would call us the next day with a delivery date. Two days later, I hadn't heard from him, and called him; when I got him, he told me that they had changed suppliers, and that the screens would be $225 each. I cancelled my order, and he said that he would have the deposit credited back to my card. A week later, that still hadn't happened, so we called the office. The woman told us that we would have to go down to their office with our credit card (about 15 miles away) to get the credit--basically, a stalling tactic. So now we have to go through the dispute process with the credit card company because Hurricane Windows (dba Brothers Two) wouldn't return the deposit. They might do good work, but you should not trust them with your dough. I wold give them zero stars if I could.

0
★☆☆☆☆

We called for an estimate for two screen doors. The guy who was to measure our doors (Sameer) showed up 3 hours late, and then he asked to borrow my tape measure because he didn't bring one! He gave us a final of $160 per screen, and we gave him a $180 deposit through our credit card. He said he would call us the next day with a delivery date. Two days later, I hadn't heard from him, and called him; when I got him, he told me that they had changed suppliers, and that the screens would be $225 each. I cancelled my order, and he said that he would have the deposit credited back to my card. A week later, that still hadn't happened, so we called the office. The woman told us that we would have to go down to their office with our credit card (about 15 miles away) to get the credit--basically, a stalling tactic. So now we have to go through the dispute process with the credit card company because Hurricane Windows (dba Brothers Two) wouldn't return the deposit. They might do good work, but you should not trust them with your dough. I wold give them zero stars if I could.

Pros: Gave us a great estimate...

Cons: Reneged on the Estimate and wouldn't return our deposit.

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We have been using Hurricane Window & Screen since Dec.2006. We had called and e mailed multiple window companies about hurricane window installation. Few returned our calls. HWS called us back within a day, met with us, and each contact with them was ON TIME, PROFESSIONAL. Within three weeks of our first meeting our windows and accordions shutters were installed. We have continued to use them over the last year and to date they have given us World class service and product.
We have never EVER experienced such a fantastically run company.
I can truly say if you need windows screens, or shutters there is no better company around.
Anita and Dale Whitten
Miami Lakes, Florida

5
★★★★★

We have been using Hurricane Window & Screen since Dec.2006. We had called and e mailed multiple window companies about hurricane window installation. Few returned our calls. HWS called us back within a day, met with us, and each contact with them was ON TIME, PROFESSIONAL. Within three weeks of our first meeting our windows and accordions shutters were installed. We have continued to use them over the last year and to date they have given us World class service and product.
We have never EVER experienced such a fantastically run company.
I can truly say if you need windows screens, or shutters there is no better company around.
Anita and Dale Whitten
Miami Lakes, Florida

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