Wagville

Wagville took great care of our dog while we were away on vacation for 2 weeks. Our dog is not very social with other dogs or people and was very shy for her first few days at Wagville. The staff there took special note of this and gave her that extra TLC and attention she needed. She soon came out of her shell and started playing with some of the dogs and warming up to the people. When she developed a rash on her paw, they not only recognized the problem, they also called our vet, got the medicine and applied it 3 times-a-day 'til the rash was gone. In addition to the amazing staff there, another great feature of Wagville is their webcam. Whenever we missed our dog (roughly 20 or more times a day for 2 weeks) and had internet access, we could log on and see her. It was a huge relief to actually see her having a good time and being so well taken care of. This was our first time using Wagville and I would definitely trust them to take care of our pup on future vacations.

Pros: Caring and attentive staff, webcam, indoor/outdoor playground
Cons: None

couldnt find a better place. my dogs are happy and clean and im happy. we will continue to come to wagville for life. great staff, great location and finally a CLEAN PLACE!

I setup an appointment the day before. All was well, until about an hour before I received a huffy puffy message from the hair cutter saying "You requested a summer cut...that is not really specific I am going to shave his coat 1/8 length off if that it not what you want you need to call me back asap"....sorry...at least wait until I get in the door to give me attitude.

Pros: The reviews below
Cons: The person who makes the appointments is cool, but the groomer's customer service stinks

they truly love dogs and have a great facility. no cages, lots of room, lots of staff that are genuinely nice.

Pros: dog grooming and gentle teeth cleaning, great staff, reasonable rates
Cons: be prepared to call them several times as if they are working with the dogs, it will go to voicemail

Wagville gives me peace of mind. I have been impressed with the staff at Wagville from the first visit with my dog for daycare, the staff there know her by name and share details of her day with me when i pick her up. I have just had to leave her for boarding for what feels an eternity for me but thanks to the webcam and my calls being handled by Kim so kindly I have been able to check up on my dog via the webcam or thru calls to see how she is doing.... this is so helpful since I really like to know how she is doing. the staff are really attentive with the dogs and so on top of cleaning up after them. Wagville staff are very hard working and attentive, I cant thank them enough for all of their dedication to both pets and owners ! This place was recommended by a friend and I have learned that I know a few people who use and love Wagville for their dog care needs... what a great confirmation, people that I know who know Wagville all have great things to say. Dogs deserve to be cared so attentively and in an enviornment that is so dog friendly. I love these guys!

Pros: attentive, caring, hard working staff who love animals and are great with their owners
Cons: sometimes their attention to animals means that they dont pick up the phone, not great about returning calls if you leave a message or email